---
title: 'Sr. LMS Administrator at Kaseya Careers'
canonical: 'https://feeny.ai/job/sr-lms-administrator-kaseya-careers-medellin-eeb6mhywf394'
type: 'job'
last_seen: '2026-09-13'
---

# Sr. LMS Administrator at Kaseya Careers

- **Company:** Kaseya Careers
- **Location:** Medellin, Colombia
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://www.kaseya.com/careers/jobs/id/6180036004/?gh_jid=6180036004

## Job description

## About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by [Insight Partners](https://www.insightpartners.com/), a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Manages the day-to-day administration, configuration, and optimization of Kaseya University's learning management system. Ensures seamless learner experiences for internal employees, MSP partners, and customers while maintaining data integrity, system performance, and alignment with training program requirements. Supports reporting and analytics needs across the department, working across multiple data sources, and works with API integrations connecting the LMS to other business systems. Also supports SharePoint administration for the team.

## Key Responsibilities

LMS Administration

- Administer and maintain the LMS including user management, course setup, enrollment workflows, and system configuration
- Create and manage courses, learning paths, certification tracks, and curricula
- Configure user roles, permissions, and access controls for internal employees, partners, and customers
- Manage tenant structures, branding, and customization for different audience segments
- Ensure content is properly uploaded, tested, and published according to quality standards
- Troubleshoot and resolve LMS issues, escalating to vendors when necessary
- Maintain system documentation including configuration guides, user procedures, and troubleshooting resources

Reporting & Integrations

- Build and maintain reporting dashboards tracking learner progress, certification completion, and platform usage across audience segments
- Pull together data from multiple sources across the department to build unified reporting
- Work with API integrations connecting the LMS to other departmental systems, and support troubleshooting of data flow between platforms

SharePoint Administration

- Administer SharePoint for the team, including site structure, permissions, and content organization, supporting documentation and collaboration needs

Learner Support

- Serve as the primary point of contact for LMS-related questions, issues, and requests from learners, trainers, and administrators
- Provide technical support for enrollment issues, access problems, content playback errors, and completion tracking discrepancies
- Develop and maintain learner-facing support resources including FAQs, guides, and tutorials
- Monitor learner feedback and system performance to identify and resolve user experience issues

## Qualifications

- 2–4 years of experience administering a learning management system
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- Familiarity with Absorb LMS required
- Experience with Docebo a nice to have
- Working knowledge of APIs and system integrations
- Experience with SharePoint administration
- Strong reporting and analytics skills, with the ability to pull and combine data from multiple sources
- Excellent written and verbal communication skills, including professional proficiency in English

Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

## About Kaseya Careers

## Company Overview
- **One-liner**: Kaseya is a global provider of unified IT management and cybersecurity software, serving managed service providers (MSPs) and small to medium-sized businesses (SMBs).
- **Entity Type**: Private (privately held)
- **Headquarters**: Miami, Florida, USA
- **Founded**: 2000
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: IT management, cybersecurity
- **Target customers**: B2B – managed service providers (MSPs), small to medium-sized businesses (SMBs), and enterprise IT departments
- **Mission**: “To empower you to simplify and transform IT and cybersecurity management with innovative platform solutions.” ([kaseya.com](https://www.kaseya.com/company/))

## Products & Services
- **Kaseya 365**: Unified platform combining IT management, security, backup, and automation tools for MSPs and IT teams.
- **IT Glue**: IT documentation and knowledge management platform.
- **RapidFire Tools**: Network assessment and reporting tools.
- **Spanning Cloud Apps**: Backup and recovery for SaaS applications (Office 365, G Suite, Salesforce).
- **ID Agent / Graphus**: Dark web monitoring and phishing protection.
- **RocketCyber**: Managed detection and response (MDR) platform.
- **TruMethods**: Business coaching and operational best practices for MSPs.
- **Unitrends**: Backup and disaster recovery solutions.

All are delivered as SaaS or on-premise software, with over 40 products total.

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metrics**:
  - Over 40,000 customers ([kaseya.com](https://www.kaseya.com/company/))
  - Over 500,000 IT professionals use Kaseya products
  - 300 million devices managed globally
  - ~5,000 employees (as of 2025, per Built In)
- **Notable Investors/Partners**: Not publicly listed in provided sources; company is privately held (backed by private equity).
- **Growth Signals**:
  - Offices in more than 21 countries, with expansion in Bengaluru, Dublin, and other hubs.
  - Recognized as a “Great Place to Work” ([kaseya.com](https://www.kaseya.com/careers/)).
  - Continues to add products and acquire complementary technologies.

## Competitive Advantages
- **Broad platform**: Over 40 integrated products covering IT management, security, backup, and documentation – a single-vendor solution for MSPs.
- **Partner-first approach**: “Partner First Pledge” program shares risk with MSPs, building strong loyalty.
- **Scale and reach**: Serving 40,000+ customers across 20+ countries with a large partner ecosystem.
- **Innovation track record**: First-to-market with remote monitoring and management (RMM) in 2000, now a leader in unified IT and security.

## Strategic Focus
- Accelerate adoption of the Kaseya 365 unified platform.
- Expand cybersecurity capabilities (MDR, phishing, dark web monitoring).
- Grow international presence, especially in India, Ireland, and Australia.
- Hire aggressively across engineering, sales, customer success, and corporate functions to support rapid growth.

## Why Work Here
- **Culture**: Described as “human-centered” and “culture-centered,” with a strong emphasis on growth and collaboration. The company often uses the “rocketship” metaphor to signal momentum.
- **Work environment**: Hybrid and in-office options depending on role and location. Many roles are remote; some offices (Miami, Bangalore, Dublin) are in-office or hybrid. Built In lists both on-site and remote positions.
- **Career development**: Structured interview process, take-home assessments for tech roles, and a software sales development program for career switchers.
- **Global presence**: Opportunities to work in over 20 countries, with hubs in Miami, Dublin, Bangalore, Sydney, Vancouver, and more.
- **Recognition**: Certified “Great Place to Work”; noted for positive workplace culture.

## Sources
1. [kaseya.com – Careers](https://www.kaseya.com/careers/)
2. [kaseya.com – About Kaseya](https://www.kaseya.com/company/)
3. [builtin.com – Kaseya Company Profile](https://builtin.com/company/kaseya)

## Other roles at Kaseya Careers

- [Account Manager](https://feeny.ai/job/account-manager-kaseya-careers-dublin-tm5tczmj8zwh) — Dublin, Ireland
- [Assembly Supervisor](https://feeny.ai/job/assembly-supervisor-kaseya-careers-monroe-3bwsjm2sr6xm) — Monroe, CT
- [Scrum Master](https://feeny.ai/job/scrum-master-kaseya-careers-medellin-sdcf9tx36y0w) — Medellin, Colombia
- [Release Train Engineer](https://feeny.ai/job/release-train-engineer-kaseya-careers-miami-m3mvqc4rqd8a) — Miami, FL
- [Senior Account Manager](https://feeny.ai/job/senior-account-manager-kaseya-careers-dublin-454jnv7nvrp3) — Dublin, Ireland
- [Senior Account Manager](https://feeny.ai/job/senior-account-manager-kaseya-careers-miami-7t48byc0va6c) — Miami, FL
- [Account Manager](https://feeny.ai/job/account-manager-kaseya-careers-miami-n7fzve1jedjd) — Miami, FL
- [Senior Manager, Software Engineering](https://feeny.ai/job/senior-manager-software-engineering-kaseya-careers-miami-ta511zk6b0yt) — Miami, FL
- [Technical Support Engineer](https://feeny.ai/job/technical-support-engineer-kaseya-careers-dublin-kgwbq29tzs77) — Dublin, Ireland
- [Staff Product Manager - AI Agent Platform](https://feeny.ai/job/staff-product-manager-ai-agent-platform-kaseya-careers-sunnyvale-4m1dbckph0mf) — Sunnyvale, CA