---
title: 'Sr. Manager, Membership Operations at Newlab Careers'
canonical: 'https://feeny.ai/job/sr-manager-membership-operations-newlab-careers-louisiana-g61xfa8qqj6q'
type: 'job'
last_seen: '2026-09-11'
---

# Sr. Manager, Membership Operations at Newlab Careers

- **Company:** Newlab Careers
- **Location:** Louisiana
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/newlabcareers/jobs/4728389005

## Job description

Newlab is recruiting a Membership Operations Manager to help operationalize and manage Newlab’s physical presence in New Orleans, beginning with a beta facility (a short-term 12–24 month space) and transitioning to the full-scale, permanent Newlab New Orleans facility.

This role blends facilities management, technical infrastructure operations, and community experience. The Membership Operations Manager will ensure that the Newlab New Orleans space, its  equipment, vendors, and community, runs seamlessly, while maintaining Newlab’s high standards for functionality, safety, and member experience.

This role will be based out of Newlab New Orleans and reports to the Chief Product Officer.

## RESPONSIBILITIES

Facility & Technical Infrastructure Management

- Oversee day-to-day operations of Newlab’s beta space and future permanent facility, ensuring safe, efficient, and reliable functionality of all systems
- Lead and manage the teams responsible for maintenance and operation of specialized technical areas, including wet labs, light manufacturing, prototyping, and fabrication spaces
- Develop and implement location-specific standard operating procedures (SOPs) for equipment usage, safety compliance, and maintenance
- Manage team and systems for asset and consumable inventories and track utilization across labs, shops, and pilot areas
- Support construction and commissioning of the permanent facility, working closely with internal teams, architects, and contractors

Startup & Community Operations Management

- Act as the primary operational on-the-ground point of contact for Newlab New Orleans member issues, including those that are using lab and build-out infrastructure at the Newlab facilities
- Lead and manage the community manager & associates for excellent delivery of Newlab Membership playbook including community programming, account management, and reporting
- Execute systems for member onboarding, orientation, access to facilities, equipment, and resources
- Proactively identify and address member needs related to space, infrastructure, and local member experience
- Identify opportunities for startups proactively to collaborate more broadly with the Global Newlab team, other Newlab locations and other partners and resources across the Newlab network
- Support and coordinate local implementation of changes to Newlab Membership Playbook and proactively identify & align continuous improvement to Membership Playbook
- Collaborate with global marketing, events, strategy and operations teams to implement strategic events and initiatives in New Orleans

Vendor & Service Provider Coordination

- Select, onboard, and manage vendors and contractors for cleaning, security, lab servicing, AV/IT support, facilities maintenance, and other building services
- Support the negotiation of contracts and ensure vendor performance aligns with Newlab standards and budget parameters
- Serve as the primary on-site contact for service providers, holding them accountable to Newlab standards

Health, Safety & Compliance

- Ensure adherence to local building codes, environmental, health, and safety regulations
- Maintain compliance documentation for lab operations, hazardous materials handling, and waste management
- Conduct periodic safety audits and emergency response drills

## ATTRIBUTES AND SKILLS

- Operationally minded: Thrives on solving problems and ensuring systems run smoothly
- Technically fluent: Understands tools, processes, and infrastructure common in labs or pilot-scale industrial facilities
- Service-oriented: Dedicated to supporting startup success and maintaining a world-class member experience
- Collaborative: Works cross-functionally with internal and external stakeholders
- Adaptive: Comfortable operating in a fast-evolving environment as the hub scales from beta to permanent space

## EXPERIENCE

- 5–8+ years of experience in facilities management, operations, or technical infrastructure management, preferably in a lab, manufacturing, and/or R&D environment
- Hands-on understanding of building systems (HVAC, electrical, mechanical) and lab or workshop operations
- Strong vendor and contractor management experience
- Exceptional organizational skills, attention to detail, and ability to multitask in a fast-paced environment
- Comfort working with startups, entrepreneurs, and technical teams
- Excellent interpersonal and communication skills; able to balance operational rigor with a community-minded approach
- Experienced people manager and team builder
- Experience supporting space openings, build-outs, or construction projects is a strong plus
- OSHA and/or lab safety certification preferred

## Compensation & benefits

- $100,000- $140,000 USD base salary
- Performance bonus eligibility
- Comprehensive benefits package with no waiting period

## About Newlab Careers

## Company Overview
- **One-liner**: Newlab is a venture platform that helps critical technology startups commercialize faster by providing infrastructure, commercialization projects, and capital across a global network of innovation hubs.
- **Entity Type**: Private (venture platform; not publicly traded)
- **Headquarters**: Brooklyn, New York, USA
- **Founded**: 2016
- **Founders**: David Belt (co‑founder and chairman); other co‑founders not publicly named

## Core Business
- **Primary industry/industries**: Venture platform / Innovation infrastructure / Critical technology (deep tech, hard tech including energy, mobility, mining, logistics, manufacturing)
- **Target customers**: B2B – venture‑scalable startups in critical technology sectors; also industry and government partners seeking to pilot and adopt new technologies
- **Mission or purpose statement**: “Unblock commercialization for critical technology startups through infrastructure, projects, and capital in the geographies focused on rapid industrialization; so the right ideas don’t just survive, they scale.” [newlab.com](https://www.newlab.com/)

## Products & Services
- **Infrastructure**: Purpose‑built technical labs, prototyping shops, pilot sites, and workspaces in five global hubs (Brooklyn, Detroit, New Orleans, Riyadh, Montevideo). [newlab.com](https://www.newlab.com/)
- **Projects**: Commercialization programs and real‑world pilots in partnership with 60+ industry and government leaders to validate commercial pathways and de‑risk adoption. [newlab.com](https://www.newlab.com/)
- **Capital**: Grants, direct investment, and access to a syndicate of venture and non‑dilutive capital to accelerate company growth across key stages. [newlab.com](https://www.newlab.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Newlab is a private platform; its member ecosystem has a collective valuation of over $20B)
- **Key Metric**: Member startups have raised over $5.8B in venture capital; the ecosystem has seen $14.5B+ in valuation growth since 2017. [newlab.com](https://www.newlab.com/)
- **Notable Investors/Partners**: 60+ industry and government partners (e.g., Ford/Michigan Central in Detroit, Ministry of Energy in Saudi Arabia); syndicate of venture investors. [newlab.com](https://www.newlab.com/)
- **Growth Signals**: Expanded from one Brooklyn hub (2016) to five global hubs (2023–2025); 400+ member companies; 264 days faster to raising a Series A for members; $4B raised in venture capital by members; $3B in exits since 2017. [newlab.com](https://www.newlab.com/)

## Competitive Advantages
- **Physical infrastructure for hard tech**: Unlike software‑only accelerators, Newlab provides labs, prototyping equipment, and real‑world testbeds essential for critical technology startups.
- **Deep industry & government partnerships**: Facilitates commercial pilots that de‑risk adoption and open market access.
- **Global footprint in reindustrializing regions**: Hubs in Brooklyn, Detroit, New Orleans, Riyadh, and Montevideo – locations actively prioritizing industrial transformation.
- **Proven acceleration metrics**: Member companies reach Series A 264 days faster on average than the industry norm. [newlab.com](https://www.newlab.com/)

## Strategic Focus
- **Geographic expansion**: Continue building hubs in geographies that prioritize reindustrialization and critical technology (e.g., Riyadh for mining/logistics/energy, Montevideo for Latin American market entry).
- **Sector depth**: Deepen focus on energy, mobility, manufacturing, mining, and logistics.
- **Capital alignment**: Grow the syndicate of venture and non‑dilutive capital to bridge the gap between R&D and commercial scale. [newlab.com](https://www.newlab.com/)

## Why Work Here
- **Mission‑driven environment**: Employees work alongside “incredible founders, industry and government leaders, experts, and investors” to solve pressing global challenges. [newlab.com](https://www.newlab.com/about)
- **In‑office culture**: Newlab operates physical hubs; roles are primarily on‑site at locations such as Brooklyn Navy Yard, Detroit, New Orleans, or Riyadh. [builtin.com](https://builtin.com/company/newlab)
- **Team composition**: “Founders, scientists, engineers, investors, and operators” who now help other founders scale. [newlab.com](https://www.newlab.com/team)
- **Growth opportunities**: Roles span strategy, startup deployment, investment, operations, and technical program management – with a chance to shape the next industrial revolution. [greenhouse.io](http://job-boards.greenhouse.io/newlabcareers)

## Sources
1. [greenhouse.io](http://job-boards.greenhouse.io/newlabcareers)
2. [newlab.com](https://www.newlab.com/)
3. [newlab.com](https://www.newlab.com/about)
4. [newlab.com](https://www.newlab.com/team)
5. [builtin.com](https://builtin.com/company/newlab)

## Other roles at Newlab Careers

- [Sr. Director, Commercialization](https://feeny.ai/job/sr-director-commercialization-newlab-careers-detroit-dx2w22w22d6m) — Detroit, MI
- [Sr. Director, Commercialization](https://feeny.ai/job/sr-director-commercialization-newlab-careers-brooklyn-6jk280enfg7t) — Brooklyn, NY
- [Product Realization Part-Time Biolab Technician](https://feeny.ai/job/product-realization-part-time-biolab-technician-newlab-careers-brooklyn-fv2sezgzv02n) — Brooklyn, NY