--- title: 'Sr. Manager of Medicare Compliance at Centerfield' canonical: 'https://feeny.ai/job/sr-manager-of-medicare-compliance-centerfield-los-angeles-qe0fwaw4d123' type: 'job' last_seen: '2026-10-14' --- # Sr. Manager of Medicare Compliance at Centerfield - **Company:** Centerfield - **Location:** Los Angeles, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/centerfield/726de66a-a538-4efb-9df3-f0561ebe010d ## Job description Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as [Business.com](http://Business.com) and [BroadbandNow.com](http://BroadbandNow.com), reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. Role Overview... QuoteManage is seeking an innovative, technology-driven Senior Manager, Medicare Compliance to lead compliance program administration, regulatory implementation, and technology enablement across our Medicare Advantage (MA), Part D, and Medigap distribution channels. In this role, you will bridge the gap between regulatory requirements and modern insurance technology. You will partner directly with Compliance, Business Operations, and Technology/Product teams to ensure CMS rules and state Department of Insurance (DOI) guidelines are seamlessly embedded into our sales workflows, telesales systems, CRM platforms, and AI quality assurance platforms. We seek a forward-thinking leader who leverages data analytics, workflow automation, and artificial intelligence to elevate program oversight, optimize agent efficiency, and drive continuous improvement. Core Responsibilities... Technology, Automation & AI Enablement: - Identify and execute opportunities to leverage technology, advanced analytics, workflow automation, and artificial intelligence (e.g., real-time agent guidance, speech analytics, automated auditing tools) to strengthen compliance oversight and operational efficiency. - Support the implementation, administration, optimization, and continuous improvement of compliance technology platforms, regulatory libraries, QA solutions, and workflow management tools. - Translate complex regulatory mandates into technical business requirements, system specifications, sales scripts, and automated compliance rules inside CRMs and dialing systems. Compliance Program Administration & Strategy: - Lead and manage core compliance program administration activities to enhance the maturity, effectiveness, and scalability of QuoteManage’s compliance framework. - Direct compliance investigations, corrective action plans (CAPs), departmental communications, and regulatory reporting across captive (W2) and independent (1099) sales channels. - Maintain expert-level knowledge of CMS regulations, Third-Party Marketing Organization (TPMO) rules, Scope of Appointment (SOA) mandates, and call recording requirements. Data Analytics, Reporting & Insights: - Develop, maintain, and analyze compliance dashboards, KPIs, and metrics to provide leadership with actionable insights into agent performance, risk trends, and program effectiveness. - Conduct root-cause analysis on compliance deviations, agent misrepresentation allegations, and customer grievances (CTM/CMS complaints) to drive systemic solutions. Regulatory Implementation & Change Management: - Coordinate, track, and monitor the end-to-end implementation of federal (CMS) and state regulatory changes across sales, marketing, and operations. - Develop implementation documentation, training materials, communication plans, and user adoption strategies to ensure operational teams successfully adopt compliance technologies and process enhancements. Cross-Functional Program Leadership & Governance: - Serve as the primary compliance liaison between Business Operations, Sales Leadership, Quality Assurance, and Engineering/Tech teams to facilitate project execution and regulatory alignment. - Facilitate workgroups, governance meetings, and stakeholder sessions; proactively manage project milestones, risks, dependencies, and business outcomes. - Analyze operational and sales workflows to standardize, optimize, and streamline compliance checkpoints without creating friction for sales agents. Job Requirements... - Bachelor’s Degree in Healthcare Administration, Business Administration, Information Systems, Compliance, Health Informatics, Project Management, or a related field (or equivalent combination of education and experience). - 5+ years of progressive experience in healthcare compliance, Medicare Advantage (Part C & D), regulatory operations, business systems, or technology implementation. - Strong knowledge of CMS Medicare Marketing Guidelines (MMG), TPMO regulations, telesales compliance, and health plan partner standards. - Demonstrated experience gathering business/technical requirements, supporting software/system deployments, and developing data dashboards and analytics. Life at Centerfield... - This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday - Competitive salary + semi-annual bonus - Unlimited PTO – take a break when you need it! - Industry-leading medical, dental, and vision plans + generous parental leave401(k) company match plan – fully vested on day 1 - Outside patio overlooking - Playa Vista + cabanas, firepits & working grills - Monthly happy hours, catered lunches + daily food trucks - Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) - Fully stocked kitchens with snacks & drinks - Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training) - Free onsite gym + locker rooms - Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) - Monthly team outings (ball games, casino night, hikes, etc.) - Career growth – we enjoy promoting from within! ## #LI-CC1 #LI-Hybrid AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us [Here](https://www.centerfield.com/about/). Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. ## About Centerfield ## Company Overview - **One-liner**: Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences to help Fortune 100 brands acquire customers at scale. - **Entity Type**: Private (acquired by Platinum Equity in 2020) - **Headquarters**: Los Angeles (Silicon Beach), California, United States - **Founded**: 2011 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Advertising Services / Digital Marketing / Performance Marketing - **Target customers**: B2B, primarily Fortune 100 brands in residential services, insurance, e-commerce, and B2B sectors - **Mission or purpose statement**: "Super-charged customer acquisition" — delivering outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. ## Products & Services - **Dugout Platform™**: Proprietary technology platform that powers customer acquisition at scale, managing performance media, first-party data insights, full-funnel attribution, and personalized experiences. - **Marketing Services**: Paid search, paid social, affiliate management, multivariate testing, and first-party data insights for Fortune 100 brands. - **Sales Services**: Handles over 25 million phone calls, chats, emails, and SMS annually for Fortune 100 companies, including inbound/outbound calls, appointment setting, and AI-powered selling. - **Proprietary Audiences**: Reaches more than 200 million in-market shoppers through digital brands like Business.com, AutoInsurance.com, BroadbandNow.com, Savings.com, and TheSeniorList.com. - **Industry Solutions**: Specialized services for Insurance (auto, home, life, health, Medicare), Home Services (2M+ new sales annually), E-Commerce, and Business Services. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company, acquired by Platinum Equity) - **Key Metric**: Annual Revenue of **$704.0M** (LinkedIn estimate) | Total Funding of **$967.0M** (including a $675M debt financing in April 2026) - **Notable Investors/Partners**: Parent company is **Platinum Equity** (acquired in 2020). Prior investors include H.I.G. Capital, H.I.G. Growth Partners, and Prospect Capital Corporation. - **Growth Signals**: 25% of Fortune 100 brands are clients. Reaches 200M+ in-market shoppers annually. Headcount of ~2,300 employees across 3 continents (LinkedIn reports 540 employees, but the careers page states 2,300+). Has made several acquisitions: Business.com (2021), Datalot (2021), Brainjolt (2024), and ConsumerVoice (2025). LinkedIn shows 17.8% YoY headcount growth. ## Competitive Advantages - **Proprietary Technology (Dugout Platform)**: A custom-built platform for outcome-based digital marketing, giving Centerfield a data and optimization edge over generic ad agencies. - **Scale & Reach**: Reaches 200M+ in-market shoppers annually through owned digital brands (Business.com, BroadbandNow.com, Savings.com, etc.), providing a massive first-party data advantage. - **Fortune 100 Clientele**: 25% of Fortune 100 brands are customers, demonstrating strong enterprise trust and retention. - **Full-Funnel Capability**: Combines marketing services, sales services (25M+ annual interactions), and proprietary audiences into a single, integrated solution. ## Strategic Focus - **AI-Powered Selling**: Investing in AI to enhance sales services and customer acquisition efficiency. - **Expansion via Acquisition**: Actively acquiring complementary businesses (Brainjolt, ConsumerVoice in 2024-2025) to expand audience reach and capabilities. - **Omnichannel Personalization**: Deepening personalized omnichannel experiences across digital media, email, SMS, and phone to improve conversion and client ROI. - **First-Party Data Leadership**: Leveraging its massive first-party data layer (200M+ shoppers) as third-party cookies decline, making its audience solutions more valuable. ## Why Work Here - **Culture & Values**: Values-driven culture centered on three core principles: "Be Great On and Off the Field," "Lead by Example," and "Continually Evolve." Described as positive, pragmatic, and proactive. - **Work Model**: Hybrid workspace — employees work onsite Tuesday through Thursday, with remote work on Monday and Friday. - **Headcount & Global Presence**: Over 2,300 employees across 3 continents (offices in the US, Jamaica, UK, Philippines, Canada, and Egypt). 138 Product + Tech employees. - **Perks & Benefits**: - Health, Vision, and Dental benefits (UnitedHealthcare) - Flexible PTO - Generous parental leave - Company 401k match (4%, immediately vested) - Semi-annual performance-based bonuses - Mental health support programs - Family planning benefits - Learning & Development resources - Interest clubs - **Diversity & Inclusion**: Mandated unconscious bias training, highly diverse management team, hiring practices that promote diversity. - **Recognition**: Recognized as a "Best Place to Work in Los Angeles." ## Sources 1. [centerfield.com](https://www.centerfield.com/) 2. [centerfield.com/careers](https://www.centerfield.com/careers/) 3. [centerfield.com/services](https://www.centerfield.com/services/) 4. [builtin.com](https://builtin.com/company/centerfield) 5. 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