---
title: 'Sr. Manager, Sales Performance at PatientPoint'
canonical: 'https://feeny.ai/job/sr-manager-sales-performance-patientpoint-united-states-y4zz3649vqdg'
type: 'job'
last_seen: '2026-11-02'
---

# Sr. Manager, Sales Performance at PatientPoint

- **Company:** PatientPoint
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-11-02
- **Apply:** https://job-boards.greenhouse.io/patientpoint/jobs/4747591005

## Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary:

The Senior Manager, Sales Performance translates Patient Point’s Provider Sales process and methodology into clear expectations, practical tools, and consistent seller behaviors. This role leads sales process development and adoption, embeds methodology into daily sales activities, and aligns sales technology to support effective qualification and opportunity progression.

Working closely with Sales Leadership, Sales Operations, Marketing, and the broader Enablement team, this individual analyzes sales performance, identifies underlying gaps, develops targeted training, resources, and process improvements to improve conversion, forecast confidence, and quality growth.

What You'll Do:

Sales Process and Methodology

- Lead the development, documentation, and continuous improvement of the Provider Sales process, from prospecting and qualification through closed won and onboarding handoff.
- Define and maintain sales stage objectives, entry and exit criteria, qualification standards, and required evidence of customer commitment in partnership with Sales Leadership, Sales Operations, and Customer Success.
- Translate sales methodology into practical sales activities, discovery and qualification tools, opportunity reviews, and manage coaching resources.
- Establish clear expectations for applying the process across sales roles and motions and reinforce adoption through ongoing enablement.

Sales Technology Alignment & Adoption

- Own business and enablement requirements for sales technology, ensuring tools and workflows support the sales process, qualification standards, and seller productivity.
- Partner with Sales Operations & IT to translate business needs into system requirements, prioritize improvements, and validate that changes support seller workflows.
- Evaluate tool adoption, utilization, effectiveness, and gaps; recommend enhancements, additions, or consolidation based on business needs and measurable value.
- Serve as the primary enablement resource for how sellers use commercial technology within their daily sales activities.
- Partner with Marketing and Sales Leadership to improve outreach practices and supporting tools, including messaging templates, follow-up cadences, and seller training for priority campaigns.

Sales Performance Analysis & Improvement

- Own ongoing analysis of funnel and stage performance, including conversion rates, time in stage, stalled opportunities, stage progression, win/loss patterns, and forecast accuracy, using reporting developed in partnership with Sales Operations.
- Investigate trends across sellers, teams, sales motions, and segments, combining quantitative analysis with opportunity reviews, call observations, and manager feedback to identify underlying performance gaps.
- Partner with Sales Operations to define reporting requirements and develop dashboards that make stage performance and methodology adoption visible and actionable.
- Translate findings into targeted action plans that address gaps in qualification, skills, messaging, resources, process application, or technology use.
- Participate in forecast calls, pipeline reviews, and QBRs to assess process application and identify recurring enablement needs.
- Measure the impact of training, resources, and process improvements on seller behaviors and business outcomes and adjust accordingly.

Training, Reinforcement & Resources

- Design and deliver onboarding and ongoing training on the Provider Sales process, sales methodology, and sales tools.
- Build practical resources that help sellers meet stage requirements, strengthen discovery, validate customer needs, and secure meaningful next steps.
- Equip sales managers with coaching guides and opportunity review tools that reinforce consistent qualification and stage progression.
- Assess seller proficiency through role-play, opportunity reviews, and demonstrated use of sales tools; provide targeted reinforcement where gaps remain.
- Maintain current, accessible process documentation, playbooks, and job aids and support adoption of process and technology changes.

Cross-functional Alignment

- Partner with Marketing to align prospecting workflows, lead qualification, and handoff expectations.
- Collaborate with Customer Success and onboarding teams to ensure sales captures and communicates customer goals, commitments, and readiness requirements.
- Recommend improvements to sales and marketing data quality based on gaps affecting seller effectiveness, targeting, or process visibility.
- Coordinate with Sales Leadership, Sales Operations, and other Enablement team members to prioritize improvements and establish clear ownership of resulting actions.

What We Need:

- 7+ years of relevant experience across sales enablement, sales effectiveness, sales operations, or B2B sales, including direct responsibility for sales process improvement and seller adoption.
- Demonstrated ability to translate a sales methodology into practical seller behaviors, qualification standards, stage entry and exit criteria, and manager coaching tools.
- Strong analytical skills, with experience independently interpreting sales data, investigating funnel and stage performance, and translating findings into actionable recommendations.
- Experience using Salesforce and commercial sales tools to analyze opportunities, support seller workflows, and reinforce process expectations.
- Proficiency in Excel for analyzing sales data and identifying performance trends.
- Hands-on experience enabling sales teams through technology, including workflow development, user training, adoption measurement, and evaluation of tool effectiveness.
- Proven ability to identify performance gaps and develop targeted training, playbooks, job aids, and coaching resources that address them.
- Experience designing and delivering training, including assessing practical application and reinforcing adoption.

Desired Qualifications:

- Hands-on experience implementing or reinforcing sales methodologies.
- Direct B2B selling or frontline sales management experience, with practical understanding of discovery, qualification, opportunity progression, and forecasting.
- Experience supporting multiple sales motions, customer segments, or complex sales involving multiple stakeholders.
- Experience in healthcare, healthcare technology, or provider-facing sales.
- Experience using business intelligence or conversation intelligence tools to investigate performance trends and identify coaching opportunities.
- Strong cross-functional collaboration skills, with the ability to partner with Sales leadership, Sales Operations, Marketing, and Customer Success and influence decisions without direct authority.
- Ability to manage initiatives from diagnosis through implementation, communicate changes clearly, and measure their impact on seller behavior and business results.

Base Salary Band: $102,000 - $141,000.00

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at [patientpoint.com](https://www.patientpoint.com).

Latest News & Innovations:

- Why is PatientPoint a Best Place to Work! [Read More](https://careers.patientpoint.com/our-patientpoint-of-view?p=why-is-patientpoint-a-best-place-to-work)
- Teammate Honored as "Top Woman in Tech". [Read More](https://careers.patientpoint.com/our-patientpoint-of-view?p=meet-annie-named-a-2026-top-woman-in-tech)
- Recognized on Vault’s Top Internship List. [Read More](https://bit.ly/4oWDual)

What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint [privacy policy](https://www.patientpoint.com/privacy-policy), we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

## About PatientPoint

## Company Overview
- **One-liner**: PatientPoint powers the largest digital screens network at the point of care, delivering behavior-changing health content to patients and healthcare providers to improve health outcomes.
- **Entity Type**: Private (Bootstrapped / Profitable — no public funding rounds disclosed; owned by private equity, specifically GTCR and Searchlight Capital Partners as of recent reports)
- **Headquarters**: Cincinnati, Ohio, USA
- **Founded**: 1987
- **Founders**: Not publicly disclosed (company was founded prior to current leadership era)

## Core Business
- Primary industry/industries: Healthcare technology, Digital health, Point-of-care (POC) patient education, Healthcare marketing
- Target customers: B2B — Healthcare providers (physician offices), Pharmaceutical/biotech companies (sponsors), Health systems, and Patients (indirectly)
- Mission or purpose statement: “To improve health outcomes through behavior change at the point of care and beyond.” [patientpoint.com](https://patientpoint.com/about/)

## Products & Services
- **PatientPoint Digital Screens**: A network of digital devices (tablets, waiting room screens, exam room displays) in over 30,000 physician offices across the U.S., delivering targeted health education content to patients during their visit.
- **PatientPoint Content Platform**: Personalized, condition-specific health education content that reaches patients across 14+ medical specialties. Content is designed to drive behavior change (e.g., flu vaccine uptake, mammogram scheduling, medication adherence).
- **PatientPoint Sponsorship Solutions**: Branded health education programs for pharmaceutical and consumer health partners (e.g., Pfizer, Sanofi, Merck, NatureMade, Bristol Myers Squibb) that integrate into the clinical workflow.
- **PatientPoint Foundation**: Nonprofit arm that brings PatientPoint’s technology and health education into underserved communities to address health disparities.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). The company was acquired by GTCR in 2015; Searchlight Capital Partners made a significant investment in 2021. No recent valuation figure is publicly available.
- **Key Metric**: Total Funding — Not applicable (no VC funding rounds; privately held via PE). Revenue is not publicly disclosed, but the company is described as the “largest point-of-care digital signage network in the United States.”
- **Notable Investors/Partners**: GTCR (private equity), Searchlight Capital Partners. Key pharma partners: Pfizer, Sanofi, Merck, Bristol Myers Squibb, NatureMade, P&G. [patientpoint.com](https://patientpoint.com/about/)
- **Growth Signals**: 
  - 660 total employees (as of early 2025) with 200 in product & tech [builtin.com](https://builtin.com/company/patientpoint)
  - Network reaches 1 in 3 prescriptions written by a PatientPoint provider
  - 124,000 unique provider relationships across 30,000 offices
  - 350 million adult patient visits impacted annually (as of Aug 2025) [careers.patientpoint.com](https://careers.patientpoint.com/)
  - Most awarded health education provider at the point of care
  - Offices in Cincinnati (HQ), New York City (Innovation Center), and remote employees across 30+ states

## Competitive Advantages
- **Scale and Reach**: Largest digital screens network in U.S. doctor’s offices — a hard-to-replicate physical footprint with 145,000 digital devices installed.
- **Clinical Integration**: Content is delivered at the exact moment of care, making it highly effective for behavior change (e.g., 45% increase in first-fill rates for prescriptions, 45% increase in flu vaccinations).
- **Provider Trust**: 124,000 healthcare providers actively use the platform, creating a strong network effect and switching cost for competitors.
- **Data-Driven Personalization**: Ability to deliver tailored health content based on patient condition, specialty, and location, driving measurable outcomes for pharma partners.
- **Long-Standing Market Position**: Founded in 1987, the company has deep relationships in the healthcare ecosystem and a reputation as the trusted market leader.

## Strategic Focus
- **Network Expansion**: Continuing to grow the number of connected provider offices and digital devices.
- **Content Personalization**: Leveraging data to deliver more individualized patient education across the care journey.
- **Health Equity**: Expanding the PatientPoint Foundation’s work to close gaps in care for underserved communities.
- **Multi-Channel Engagement**: Extending beyond the doctor’s office to reach patients before and after their visit.
- **Partnership Deepening**: Strengthening relationships with top pharma and health system partners to drive better health outcomes.

## Why Work Here
- **Mission-Driven Work**: Employees directly contribute to improving health outcomes for millions of patients. The company’s purpose is central to its culture.
- **Culture (“The PatientPoint Way”)**: Values include being focused, accountable, customer-centric, trusting, and systems-thinking. Employees describe a collaborative, non-competitive environment where ideas are valued from all levels. [builtin.com](https://builtin.com/company/patientpoint)
- **Work Model**: Remote-first company with employees in 30+ states. Hybrid workspace available at Cincinnati HQ and NYC Innovation Center. Flexible on-site expectations. [builtin.com](https://builtin.com/company/patientpoint)
- **Growth and Stability**: As the established market leader, PatientPoint offers career stability alongside growth potential. The company is still evolving, providing learning and advancement opportunities.
- **Perks & Benefits**: Comprehensive benefits (details not fully public), commitment to Pledge 1% (1% of profits, products, and employee time go to the PatientPoint Foundation). [patientpoint.com](https://patientpoint.com/about/)
- **Engineering/Product Culture**: 200+ product and tech employees working on cutting-edge digital health solutions. Technology stack includes modern tools for data, analytics, and platform development. [builtin.com](https://builtin.com/company/patientpoint)
- **Employee Sentiment**: Generally positive reviews on Indeed, with employees noting meaningful work, good work-life balance, and supportive leadership. [indeed.com](https://www.indeed.com/cmp/Patientpoint-3/reviews)

## Sources
1. [PatientPoint Official Website](https://patientpoint.com/)
2. [PatientPoint About Page](https://patientpoint.com/about/)
3. [PatientPoint Careers Page](https://careers.patientpoint.com/)
4. [Built In Company Profile](https://builtin.com/company/patientpoint)
5. [Indeed Employee Reviews](https://www.indeed.com/cmp/Patientpoint-3/reviews)

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