---
title: 'Sr. Marketing Operations Technologist at MERGE'
canonical: 'https://feeny.ai/job/sr-marketing-operations-technologist-merge-atlanta-gbbwhm55tcxb'
type: 'job'
last_seen: '2026-10-28'
---

# Sr. Marketing Operations Technologist at MERGE

- **Company:** MERGE
- **Location:** Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St. Louis, MO
- **Work type:** hybrid
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.greenhouse.io/mergeworld/jobs/8324485

## Job description

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant.

This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As a Sr. Marketing Operations Technologist, you will…

Collaborate with internal peers, leadership team, partners, and external stakeholders to lead implementations of automation solutions using Salesforce Marketing Cloud and other technology platforms within a client marketing-focused environment.

## What You'll Do

- Contribute to Growth: Support platform governance and assist in implementing scalable marketing technology architecture alongside our Solutions Architects.
- Master the Toolset: Configure advanced marketing automation solutions for clients, including but not limited to dynamic messages and landing pages, data configuration, segmentation, and scripting languages. Conduct seed list sends for email and SMS, troubleshooting issues and assisting with ESP problems and conduct visual and functional quality assurance testing to ensure work product meets and exceeds client requirements and objectives
- Stakeholder Alignment: Partner with client leads to support communications, providing technical expertise and updates on deliverables.
- Contribute to Solution Design: Create and document requirements gatherings based on client and project specifications with a high degree of attention to detail
- Automate with Intent: Collaborate on the design, deployment, and maintenance of automated email execution processes, activities, and reporting. Pull, load, create, and manipulate subscriber audiences within the email platforms and third-party systems across the broader marketing and sales technology ecosystem with the support of Data Engineering and MOPs architects as needed
- Embrace Innovation: Assist in the evaluation and configuration of AI-driven features within Salesforce Marketing Cloud and connected tools (e.g., generative AI content authoring, journey design, automated QA testing, and conversational AI/ chat agents).
- Emerging Tech & Roadmap Evolution: Continuously monitor platform release cycles, emerging martech capabilities, and AI advancements to proactively recommend stack enhancements, process improvements, and technical innovations.
- Growth Opportunity: In this role, you will work closely with our MOPs Architects to deepen your strategic design skills, with a clear pathway to grow into an Architect-level role.

Be Accountable and Responsible

- Drive Program Execution: Ensure specific campaigns meet performance targets, maintain high quality, and align with the overarching strategy.
- Contribute to Roadmaps: Provide data-backed insights from the platform to help Architects and leadership identify high-impact opportunities.
- Validate Strategic Output Alignment: Ensure all campaign, journey and platform  designs align with data capabilities and the intended outcome.
- Identify Implementation Risks: Proactively flag potential dependencies or gaps in data and orchestration that could hinder delivering to clients objectives.
- Create Clear Strategic Deliverables: Develop compelling presentations and technical design documents that drive clarity and gain stakeholder buy-in for your initiatives.

## What You'll Bring

- Technical Expertise: 5-7 years of experience in email marketing and HTML and CSS email coding, with at least 2+ years of hands-on technical configuration in Salesforce Marketing Cloud or similar marketing automation platform(s). 4-5 years of experience with ESP coding languages, SQL, and advanced email automation. Active Salesforce Marketing Cloud Email Marketing Specialist certification or similar platform certification or able to obtain within 3 months of hire.
- Strategic Problem-Solving: A proven ability to look at technical requests and understand its impact on the wider ecosystem. Prior experience in an agency or internal consulting environment is a plus.
- Client & Project Leadership: Proven success leading client-facing calls, guiding technical discussions, and keeping projects on track.
- Clear Communication: Excellent written and verbal communication skills, with a talent for translating complex technical concepts for both technical and non-technical stakeholders.
- Scripting and Coding Languages: Proficiency with AMPscript, Email Studio, Data Extensions, Journey Builder, Automation Studio, Adobe Photoshop, Figma, Dreamweaver (or similar coding tool) and animated gifs
- Extended Martech Stack: Hands-on familiarity with SFMC, Zeta, Cordial, Braze, Klaviyo, Knak, or additional Marketing Automation Platforms is a plus.
- Education: Bachelor’s degree preferred, or equivalent professional experience.

## #LI-NT1

## #LI-REMOTE

Our Hybrid Philosophy

For this role, we prioritize hybrid candidates in Atlanta, GA; Boston, MA; Chicago, IL; Denver, CO; Kansas City, MO; Raleigh, NC, but may consider candidates near other MERGE hubs based on the role and team’s needs. If fully remote is listed as an option, we are also open to U.S.-based candidates who would work remotely.

Hybrid work is our default approach. We value time together for collaboration, relationship building, and key moments. Managers and team leaders determine in-person expectations based on what best supports their team, clients, and business needs. Some teams and roles require more regular in-person presence than others.

MERGE has hubs in Chicago, New York City, Boston, Kansas City, Raleigh, Denver, Atlanta, and St. Louis. Regardless of work arrangement, team members may be required to travel to a MERGE hub for meetings, team gatherings, events, or other business needs.

Total Rewards

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $88,450-$120,750, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. And here’s how we live our values at MERGE

- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

## About MERGE

## Company Overview
- **One-liner**: MERGE is a marketing and technology agency built for the intersection of health and wellness, using storytelling through technology to help brands connect more meaningfully with the people they serve.
- **Entity Type**: Private (no disclosed funding rounds; operates as an independent agency)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2018
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Marketing and technology agency (full-service), with a deep specialization in healthcare (pharma, medtech, health insurance, health providers) and consumer brands.
- **Target Customers**: B2B – enterprise brands in life sciences, payer/provider organizations, and large consumer goods companies.
- **Mission or Purpose Statement**: "Uniting people and brands for healthier, happier lives" by turning complexity into clarity through data-driven storytelling, AI-powered personalization, and bold creativity.

## Products & Services
- **Humanity Suite**: An AI-powered operating model designed to bridge technology and human empathy, providing tools for dynamic engagement, personalization, and data integration across the customer journey. (Launched in 2026)
- **Core Agency Services**:
  - **Strategy**: Brand strategy, consumer insights, journey mapping.
  - **Creative**: Copywriting, design, storytelling.
  - **Public Relations**: Communications and reputation management.
  - **Experience**: UX/UI, digital experience design.
  - **Performance Marketing**: Paid search, paid social, precision activation, media planning.
  - **Media**: Integrated media planning and buying.
  - **Platforms**: Workfront implementation, DAM systems, data engineering (API integration, Workfront Fusion).
- **AIgency™**: A framework blending AI innovation with human creativity, specifically for health and life sciences.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of **$124M** (as of latest LinkedIn data) / Total Funding: Not disclosed (bootstrapped or organic growth)
- **Notable Clients & Partners**:
  - **Clients**: Abbott, Blue Cross Blue Shield, GE Healthcare, Supernus, American Express, T-Mobile, Coach, Meta, Kroger, Kraft Heinz.
  - **Platform Partners**: Workfront (Adobe), DAM systems.
- **Growth Signals**:
  - Headcount of 604 employees (+1.6% year-over year, +14 people) [LinkedIn]
  - Recognized as **Agency of the Year** by Modern Healthcare and Ad Age’s 2025 Healthcare Marketing Impact Awards.
  - Launched **Humanity Suite** in 2026 as a strategic AI-powered operating model.
  - Named a **Best Place to Work** by Built In (Atlanta and Colorado markets) in 2026, highlighting a culture that blends AI innovation with employee wellness.
  - Offices in 8 US cities (Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, New York City, Raleigh) and presence in 11 countries.

## Competitive Advantages
- **Deep Healthcare Specialization**: Decades of experience in pharma, medtech, and health insurance – a complex, highly regulated sector where trust and compliance are critical.
- **AI-Human Integration**: The "AIgency™" model combines AI-powered efficiency with human empathy, explicitly tailored for health brands.
- **Full-Service Capabilities**: From strategy and creative to performance marketing and platform implementation (Workfront, DAM), creating a one-stop shop for large clients.
- **Long-Standing Client Relationships**: Work with marquee brands like Meta, American Express, and GE Healthcare, indicating high retention and trust.
- **Diverse, Inclusive Culture**: 41% of staff are caregivers; employees speak 25+ languages at home; strong LGBTQIA+ inclusivity, making it attractive for top talent.

## Strategic Focus
- **AI Transformation**: Investing heavily in its proprietary Humanity Suite and AIgency model to redefine agency services for the AI era.
- **Health-Centric Growth**: Doubling down on health and life sciences, as evidenced by its Agency of the Year recognition and dedicated health/life sciences account teams.
- **Operational Efficiency**: Delivering measurable ROI for clients (e.g., 35% time savings in marketing ops for a national grocery retailer, $4M annual savings with a DAM system for a CPG company).
- **Talent & Culture**: Growing remote and hybrid roles while maintaining offices in key US markets; emphasizing "whole person" wellness and innovation.

## Why Work Here
- **Culture**: Built on "ability, agility, and humility" – a strong emphasis on collaboration and personal growth. Recognized as a Best Place to Work by Built In (2026).
- **Remote/Hybrid Policy**: Multiple roles listed as remote (e.g., API Integration Specialist, VP roles in brand strategy); many positions are hybrid or office-based in major cities. The company operates across 8 US offices.
- **Notable Perks & Engineering Culture**: 41% of employees are caregivers, suggesting family-friendly policies. Strong focus on diversity (25+ languages spoken, LGBTQIA+ support). Opportunities to work on cutting-edge AI and data integration projects for top-tier brands.
- **Growth Potential**: 57 open job postings (as of search date) across marketing, account management, creative, data engineering, and performance – indicating active hiring and investment in new capabilities.

## Sources
1. [mergeworld.com](https://www.mergeworld.com/)
2. [mergeworld.com](https://www.mergeworld.com/about)
3. [linkedin.com](https://www.linkedin.com/company/mergeworld)
4. [greenhouse.io](https://job-boards.greenhouse.io/mergeworld)
5. [mergeworld.com](https://www.mergeworld.com/about/agency-updates/2026/merge-launches-humanity-suite-a-new-operating-model-for-the-ai-empowered-agency)
6. [mergeworld.com](https://www.mergeworld.com/about/agency-updates/2025/merge-wins-modern-healthcare-x-ad-age-healthcare-marketing-impact-award-agency-of-the-year)
7. [mergeworld.com](https://www.mergeworld.com/about/agency-updates/2026/the-aigency-is-a-best-place-to-work)
8. [mergeworld.com](https://www.mergeworld.com/work/kroger)
9. [mergeworld.com](https://www.mergeworld.com/work/kraft-heinz)

## Other roles at MERGE

- [Manager,  Programmatic Media](https://feeny.ai/job/manager-programmatic-media-merge-boston-n35704jzgj79) — Boston, MA / Chicago, IL
- [Marketo Engage Senior Technologist](https://feeny.ai/job/marketo-engage-senior-technologist-merge-atlanta-9fp5g71k2nx6) — Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St. Louis, MO
- [Adobe Workfront Administrator](https://feeny.ai/job/adobe-workfront-administrator-merge-atlanta-rt718by7fmpj) — Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St. Louis, MO
- [Director, Talent - Talent Management](https://feeny.ai/job/director-talent-talent-management-merge-atlanta-5p6xeg3wdfn4) — Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St. Louis, MO
- [VP, Analytics](https://feeny.ai/job/vp-analytics-merge-atlanta-a06k4rk13qab) — Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St. Louis, MO
- [Manager, Paid Search](https://feeny.ai/job/manager-paid-search-merge-atlanta-7drzws7xntca) — Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St Louis, MO
- [EVP, Account Management](https://feeny.ai/job/evp-account-management-merge-atlanta-pr8d3rkhwqc8) — Atlanta, GA / Boston, MA / Chicago, IL / Denver, CO / Kansas City, MO / New York, NY / Raleigh, NC / St Louis, MO
- [Sr. Qualitative Insight Director](https://feeny.ai/job/sr-qualitative-insight-director-merge-st-louis-pnfnchc37n6s) — St Louis, MO / Chicago, IL / Raleigh, NC / Boston, MA / Kansas City, MO / Denver, CO
- [Sr. Account Director - (Life Science/Pharma Experience)](https://feeny.ai/job/sr-account-director-life-science-pharma-experience-merge-atlanta-mwe6ms6mx4ty) — Atlanta, GA / Boston, MA / Chicago, IL / Kansas City, MO / Denver, CO / Raleigh, NC / St. Louis, MO
- [Qualitative Insight Director](https://feeny.ai/job/qualitative-insight-director-merge-st-louis-qfm7vk0jgxej) — St Louis, MO / Chicago, IL / Raleigh, NC / Boston, MA / Kansas City, MO / Denver, CO