---
title: 'Sr. NetSuite Administrator at DigiCert'
canonical: 'https://feeny.ai/job/sr-netsuite-administrator-digicert-india-cx4gwksm4t7v'
type: 'job'
last_seen: '2026-09-10'
---

# Sr. NetSuite Administrator at DigiCert

- **Company:** DigiCert
- **Location:** India
- **Work type:** remote
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-10
- **Apply:** https://www.digicert.com/careers/?gh_jid=8739062002

## Job description

## Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at [www.digicert.com](http://www.digicert.com/)

Job summary

Responsible for architecting, configuring, and continuously improving DigiCert’s financial technology stack across O2C, P2P, and R2R. This person operates as both a hands-on analyst and NetSuite Admin, owning end-to-end delivery for small and medium work and representing Financial Systems as the face of our support process. The role drives high automation, strong controls, predictable delivery, and low operational friction.

## What you will do

- Architect scalable designs and drive automation outcomes across all finance cycles: business processes, approval structures, exception handling, controls/SoD, and data governance for O2C, P2P, and R2R.
- Deliver S/M work end-to-end: scope and size requests, write crisp requirements (change request / 1–2 page PRD), configure/build, test, deploy, document, and handoff (with support from impacted users and stakeholders).
- Own the GTM Finance Systems support ticketing process. Triage all support tickets submitted by users. Evaluate and deploy solutions to fix users issues.
- Prioritize bugs and tickets for the team.
- Own support queue health, dashboard, results, documentation, and configuration across NetSuite and integrated third-party platforms, and contribute to all functions.
- Operate a disciplined delivery model: Definition of Ready/Done, UAT ownership, release windows, and post-release stabilization.
- Provide Tier-1/2 support: triage new tickets, manage ticket assignments, troubleshoot incidents, manage root cause analysis, implement durable fixes, and produce documented learnings.
- Build and maintain reporting: saved searches, dashboards, reconciliation/exception reports, and operational KPIs for Accounting and business partners.
- Ensure compliance: proper access controls, segregation of duties, audit logs, and alignment with internal policy and control expectations.

## What you will have

- 3+ years of practical experience implementing, administering or improving NetSuite, with strong ownership in at least one finance cycle (P2P, O2C, or R2R) and working knowledge of the others.
- Demonstrated ability to architect and implement efficient solutions across processes, controls, and systems—not just configure screens and deploy workflows.
- Experience partnering with Accounting teams and cross-functional stakeholders to define requirements, manage scope, and deliver predictably.
- Proficiency with NetSuite configuration tools (SuiteFlow, saved searches, roles/permissions, forms/fields, suitescript logging).
- Comfort working with data: imports/exports, reconciliations, exception reporting, and troubleshooting data quality issues.
- Strong documentation habits: process maps, design decisions, change management, SOP.
- Ability to influence stakeholders and make tradeoffs explicit.
- Experience in Agile/Kanban delivery models with clear DoR/DoD and WIP limits.

## Nice to have

- NetSuite Administrator Certification.
- Accounting experience and basic understanding GAAP and IFRS.
- Experience with O2C and subscription billing platforms such as ZoneBilling, Maxio, RCB or comparable subscription/revenue management tools.
- Experience managing a support process related to NetSuite administration.

Success measures (first 6–12 months)

- Support function ownership is stable, well-documented, and extended across all functions: system health, architecture patterns for approvals/controls/exception handling, and delivery cadence are established and predictable.
- Can independently triage and support issues across O2C, P2P and R2R without requiring escalation to primary owners.
- Support outcomes are measurable: average time to ticket closure, number of tickets closed per period, number of tickets aged past x days, average time to ticket response/assignment.
- Backlog health: S/M work is current, well-scoped, and delivered predictably; incidents produce durable fixes and learnings.
- Audit/control posture improves via clean SoD, access governance, and evidence-ready processes.

## Benefits

- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

## #LI-SD1

## About DigiCert

## Company Overview
- **One-liner**: DigiCert is a global leader in intelligent digital trust, securing people, data, and devices with AI-powered PKI, DNS, and certificate lifecycle management solutions.
- **Entity Type**: Private (later stage, total funding $9.3M reported but likely outdated)
- **Headquarters**: Lehi, Utah, USA
- **Founded**: 2003
- **Founders**: Not publicly available in provided sources

## Core Business
- Primary industry/industries: Cybersecurity, Digital Trust, Public Key Infrastructure (PKI), Certificate Lifecycle Management, DNS Security
- Target customers: B2B, primarily large enterprises (90%+ of Fortune 500), government, and service providers; over 125,000 customers in 180+ countries
- Mission or purpose statement: "Make digital trust endure" – built to secure identities, communications, and integrity across infrastructure, applications, devices, and AI agents.

## Products & Services
- **DigiCert ONE Platform**: AI-powered platform that unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, AI content, and agents. (Type: SaaS / Platform)
- **PKI (Public Key Infrastructure)**: Core digital certificate issuance, validation, and management for organizations. (Type: SaaS + Service)
- **DNS Security**: Protection against DNS-based threats; recognized by Frost & Sullivan 2026 Global DNS Security Competitive Strategy Leadership Award. (Type: SaaS)
- **IoT Device Security**: Securing device identity and communication for the Internet of Things. (Type: SaaS)
- **Software Trust / Content Provenance**: Ensuring integrity of software supply chains and digital content authenticity. (Type: SaaS)
- **Post-Quantum Security**: Preparing for quantum-safe cryptography readiness. (Type: Service / Platform capability)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue not publicly available; strongest fiscal year to date reported in 2025 under CEO Dr. Amit Sinha
- **Notable Investors/Partners**: Not listed in provided sources; customers include 90%+ of Fortune 500. DigiCert partners with industry standards bodies (CA/Browser Forum, IETF, ETSI).
- **Growth Signals**: 1,372 total employees (Built In, 2025); offices in Lehi (HQ), Bengaluru, London, Sunnyvale, Singapore; over 125,000 customers; recent awards include Frost & Sullivan 2026 Global DNS Security Award, IoT Evolution World 2025 Product of the Year and IoT Security Excellence Award, SiliconANGLE 2025 TechForward Award Finalist.

## Competitive Advantages
- **AI-powered platform** that provides end-to-end visibility, automation, and control for certificate and trust management.
- **Industry standards leadership** – DigiCert executives actively shape digital trust standards through CA/Browser Forum, IETF, and ETSI.
- **Unified PKI + DNS + certificate management** in a single platform, reducing complexity for large enterprises.
- **Quantum-ready** approach, preparing customers for post-quantum security transitions.
- **Trust ecosystem** – trusted by the world’s most security-conscious organizations (Fortune 500, critical infrastructure).

## Strategic Focus
- **AI and quantum readiness**: Building intelligent trust for the AI age and preparing for quantum-safe cryptography.
- **Automation and resilience**: Reducing manual certificate management via AI-driven lifecycle automation.
- **Platform expansion**: DigiCert ONE as the unified trust control plane for identity, devices, software, and content.
- **Global growth**: Expanding presence in key markets (EMEA, APAC) and deepening enterprise partnerships.

## Why Work Here
- **Culture**: "CARE" values – Customer Obsession, Amazing Innovation, Relentless Execution, Exceptional Collaboration. Emphasis on trust, collaboration, and impact.
- **Diversity & Inclusion**: Parity pledge (interview at least one qualified woman for every open role); active Women in Tech chapter with mentorship programs; diversity-based Employee Resource Groups.
- **Remote/Hybrid/Office**: Primarily in-office roles (HQ Lehi and Bengaluru offices); some positions may allow flexibility. Built In lists "Employees work from physical offices."
- **Benefits**: Performance bonuses, employee discounts, generous parental leave, family medical leave, dental insurance, health insurance, Flexible Spending Account (FSA), tuition assistance, apprenticeship programs, job training + conferences, free snacks and drinks.
- **Growth & Development**: Opportunities to work on cutting-edge security technology (AI, quantum, IoT); strong focus on professional development and internal mobility.
- **Community**: STEM education partnership with Thanksgiving Point in Utah, supporting real-world science and engineering challenges for local students.

## Sources
1. [DigiCert Careers](https://www.digicert.com/careers)
2. [DigiCert About](https://www.digicert.com/about)
3. [DigiCert CARE Commitment](https://www.digicert.com/about/care)
4. [Built In Profile](https://builtin.com/company/digicert)
5. [LinkedIn Company Page](https://www.linkedin.com/company/digicert-inc-)

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