--- title: 'Sr. Platform Software Engineer at Standard Template Labs' canonical: 'https://feeny.ai/job/sr-platform-software-engineer-standard-template-labs-new-york-041tkzx99ryb' type: 'job' last_seen: '2026-09-12' --- # Sr. Platform Software Engineer at Standard Template Labs - **Company:** Standard Template Labs - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-05-04 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/st-labs/8dbf2269-9478-4890-9492-b28eaefc9d87 ## Job description STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work. ## The role We’re looking for a Senior Platform Software Engineer to build the systems, tooling, and internal platform that make engineers dramatically more productive. This role sits at the intersection of: - Platform engineering - Developer experience (DevEx) - Infrastructure automation - Distributed systems You’ll build the foundation that enables engineers to Ship faster, Deploy safely, Debug quickly & Operate confidently in production This is a highly hands-on engineering role. You’ll write code, design systems, and shape how engineering works across the company. ## What you’ll work on Developer Productivity & Internal Platform - Build and evolve our internal developer platform (IDP) - Create self-service tooling that makes spinning up services, environments, and infrastructure effortless - Improve local development workflows, testing, deployment ergonomics, and developer feedback loops - Reduce operational friction through automation and platform abstractions CI/CD & Release Engineering - Design and maintain scalable CI/CD systems using GitHub Actions &Infrastructure-as-code workflows - Improve: Build times, Deployment reliability & Rollback and recovery systems - Create deployment workflows that are fast, observable, and boring in production Cloud Infrastructure & Kubernetes - Design and operate cloud-native systems on AWS, EKS, Docker & Kubernetes - Improve platform scalability, resilience, and developer onboarding - Define service architecture and deployment standards across the engineering organization Observability & Reliability - Own observability across the platform using Datadog, Metrics, Logging and Distributed tracing - Build dashboards, alerts, and operational tooling engineers actually use - Improve reliability, performance, and operational visibility across services Distributed Systems & Platform Services - Work across core infrastructure systems including: PostgreSQL, Kafka, Redis & Temporal Engineering Enablement - Partner closely with backend and AI engineers to improve platform usability - Establish engineering standards and platform best practices - Make infrastructure feel like a product, not a support function Bonus points - Experience building Internal Developer Platforms (IDPs) - Experience in high-growth or early-stage startups - Experience with AI/ML infrastructure - Experience designing multi-service distributed systems ## Why this role matters Most companies treat platform engineering as support. We don’t. This team will define how every system is built, every engineer work and how fast we can ship. If we get this right, everything else gets easier. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly salary for this role at is: $160,000—$250,000 USD. ## About Standard Template Labs ## Core Business - **Primary industry**: Enterprise IT Service Management (ITSM), AI-powered operations - **Target customers**: B2B – IT operations, HR/people ops, engineering teams at mid-market and enterprise organizations - **Mission or purpose**: Reinvent IT service management from the ground up – modern, efficient, and built for the way companies work today, without legacy baggage. ## Products & Services - **Self-Service**: AI agents that resolve employee requests (password resets, access requests, device issues) through natural conversation, enforcing policy and provisioning automatically. - **Operator Intelligence**: Enriches incoming tickets with live context, clusters them by root cause, and suggests automations so one fix resolves hundreds of incidents. - **Axiom™**: A real-time, self-maintaining graph of every person, device, app, and infrastructure relationship. Enables impact analysis, blast radius mapping, and dependency tracing without manual CMDB. - **Workflow Engine**: AI generates auditable, version-controlled code for workflows; deterministic execution with human-in-the-loop escalation and policy guardrails. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding – not disclosed; backed by prominent investors (see below) - **Notable Investors/Partners**: Board Director **Matt Jacobson** (General Partner at ICONIQ Capital, board member of Datadog, GitLab, etc.); other investors include Murat Bicer (likely from ICONIQ). Partners: 100+ integrations with identity providers, ticketing systems, cloud infrastructure, and communication tools. - **Growth Signals**: Founded in 2025, already 25 total employees (15 product+tech), 16 open roles as of mid-2025. In-office 5 days a week in Midtown Manhattan, indicating rapid team scaling. ## Competitive Advantages - **AI-native architecture** – built from scratch for the AI era, not bolted onto legacy systems. - **Live graph (Axiom)** – reasons over real-time relationships, not stale snapshots, enabling accurate root cause and impact analysis. - **Deterministic execution** – every action is auditable, versioned, and reproducible; no black-box magic. - **Self-maintaining** – integrations adapt when APIs change; no manual CMDB. - **Policy guardrails** – natural language policies that AI interprets directly, ensuring compliance. ## Strategic Focus - **Current priorities**: Building the platform modules (self-service, operator intelligence, Axiom) and expanding integration ecosystem. Hiring aggressively across engineering, product, and operations to accelerate product development and go-to-market. - **Direction for growth**: Displacing legacy ITSM tools (ServiceNow, etc.) with a modern, AI-driven alternative that reduces ticket volume and automates complex workflows. ## Why Work Here - **Culture highlights**: High ownership, low process – ship meaningful work every week. Technical depth (graph databases, LLM orchestration, self-healing integrations). Real impact on a massive, broken market. - **Remote/hybrid/office policy**: On-site only – work from Midtown Manhattan office alongside the founding team, five days a week. Collaborative, focused environment. - **Notable perks**: Offers company equity; Unlimited PTO policy; healthcare benefits. Early-stage startup with strong backing – opportunity to grow with the company. ## Sources 1. [stlabs.com](https://stlabs.com) 2. [stlabs.com/about](https://stlabs.com/about) 3. [stlabs.com/careers](https://stlabs.com/careers) 4. [builtin.com/company/standard-template-labs-0](https://builtin.com/company/standard-template-labs-0) 5. [jobs.ashbyhq.com/st-labs](https://jobs.ashbyhq.com/st-labs) ## Other roles at Standard Template Labs - [Forward Deployed Engineer (NEW)](https://feeny.ai/job/forward-deployed-engineer-new-standard-template-labs-new-york-atgzsqf74ztm) — New York, NY - [Commercial Account Executive](https://feeny.ai/job/commercial-account-executive-standard-template-labs-new-york-xnyj81m267pk) — New York, NY - [Mid-Market Account Executive](https://feeny.ai/job/mid-market-account-executive-standard-template-labs-new-york-dzhdn48b5df3) — New York, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-standard-template-labs-new-york-tyc6n372mpy0) — New York, NY - [Sr. Software Engineer - Workflows](https://feeny.ai/job/sr-software-engineer-workflows-standard-template-labs-new-york-eqrjtx2nggph) — New York, NY - [Sr. Front-End Engineer](https://feeny.ai/job/sr-front-end-engineer-standard-template-labs-new-york-4g1mwf56x9b9) — New York, NY - [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-standard-template-labs-new-york-zvy01v20n3y2) — New York, NY - [Front-End Engineer](https://feeny.ai/job/front-end-engineer-standard-template-labs-new-york-fmgxqe606jmp) — New York, NY - [Sr. Software Engineer – Infrastructure](https://feeny.ai/job/sr-software-engineer-infrastructure-standard-template-labs-new-york-ffdfrv59mk54) — New York, NY - [AI Engineer](https://feeny.ai/job/ai-engineer-standard-template-labs-new-york-34wxnps3h426) — New York, NY