--- title: 'Sr. Product Manager, Digital Ordering at sweetgreen' canonical: 'https://feeny.ai/job/sr-product-manager-digital-ordering-sweetgreen-los-angeles-shbdv3zk85fe' type: 'job' last_seen: '2026-11-10' --- # Sr. Product Manager, Digital Ordering at sweetgreen - **Company:** sweetgreen - **Location:** Los Angeles, CA - **Compensation:** $150k–$170k - **Posted:** 2026-08-21 - **Last confirmed live:** 2026-11-10 - **Apply:** https://careers.sweetgreen.com/jobs/8146331?gh_jid=8146331 ## Job description Sr. Product Manager, Digital Ordering sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 5,000 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means. Our teams are our most valuable ingredient, the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique. The Sr. Product Manager, Digital Ordering owns the purchase journey across our digital channels. This role is focused on customer and channel growth: you will run a continuous cycle of ship, measure, and improve to grow orders, frequency, and retention. You will work closely with the teams that own our back-end systems, but your focus is the guest. You will: - Own the roadmap for purchase journey optimization and growth across app, web, and kiosk, from first visit to repeat order. - Champion an innovative vision for how our digital channels further our brand and evolve to meet our guests where they are. - Own personalization in the menu and purchase experience, including how we present, recommend, and customize products. - Run a continuous test-and-learn program: form hypotheses, design experiments, read results, and turn learnings into the next bets. - Use customer insights and data to shape customer strategy and decide what to build next. - Partner with the menu team on product catalogs and product pages, and on how new items like Create Your Own and LTOs show up for guests. - Build and scale off-platform and AI ordering, defining how our menu, customization, pricing, and checkout appear when an agent orders for a guest. - Own first-party product features, partnering with business channel managers on growth initiatives that maximize impact to the business and tying investment to outcomes. Desired traits: - A business-minded leader with sound product sense for when to launch something big and bold versus when to test and iterate, blending math and magic. - Product and brand innovation instincts, with the ability to turn customer needs into ideas that feel distinctly sweetgreen. - A hustler and collaborator who moves fast, leads without authority, and brings people along. - A systems thinker who can work through complex integrations across POS, menu-management platforms, marketplace APIs and AI/agent protocols - A deep commitment to customer insights and data: comfortable with experimentation, funnel and cohort analysis, pairing quantitative data with qualitative research, and evolving customer needs into ideas that feel distinctly sweetgreen. Desired experience: - 5+ years of product management experience, with a track record in growth product management driven by a disciplined test-and-learn approach. - Strong analytical skills, including experimentation, funnel and cohort analysis, and pairing quantitative data with qualitative research. - Experience with digital innovation and foundational platforms; restaurant, retail, or consumer tech experience preferred. - Experience optimizing end-to-end customer journeys. - Familiarity with menu systems, product catalogs, or product pages; experience with AI or conversational ordering; restaurant, retail, or other high-frequency consumer experience. - Hands-on familiarity with AI/LLM products, agentic commerce or conversational ordering experiences What you'll get: - Highly competitive pay + bonus plan - Three different medical plans to suit your and your family's needs - Dental and Vision insurance - Flexible PTO plan - 401k program - Employee HSA and FSA - Complimentary greens - An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food - To live the sweetlife and celebrate your passion + purpose - A collaborative team of people who live our core values and have your back - A clear career path with opportunities for development, both personally and professionally - Free sweetgreen swag Come join the sweetlife! ## About sweetgreen Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together. Salary range for this role: Starting salary range based on experience $150,000—$170,000 USD Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law. California residents: Review our applicant privacy notice [HERE](https://drive.google.com/file/d/14IrmjTwzN2BIuNkteB5EqJFSDDgPqJNL/view). sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please [click here](https://www.uscis.gov/e-verify). ## About sweetgreen ## Company Overview - **One-liner**: Sweetgreen is a purpose-driven fast-casual restaurant chain that builds healthier communities by connecting people to real food through a farm-to-table, tech-enabled experience. - **Entity Type**: Public (NYSE: SG) - **Headquarters**: Los Angeles, California, USA - **Founded**: 2007 - **Founders**: Jonathan Neman, Nicolas Jammet, and Nathaniel Ru ## Core Business - **Primary industry**: Fast-casual restaurants & food service - **Target customers**: B2C — health-conscious consumers, busy professionals, students, and families seeking fresh, convenient, and sustainable meal options - **Mission or purpose statement**: “Building healthier communities by connecting people to real food.” [sweetgreen.com](https://www.sweetgreen.com/mission/) ## Products & Services - **Sweetgreen Restaurants**: Over 225 locations across the U.S. serving seasonal salads, warm bowls, plates, and sides made from scratch using locally sourced, high-quality ingredients. - **Sweetgreen App & Sweetpass Loyalty Program**: Mobile ordering and delivery via iOS/Android app, with a free loyalty program (Sweetpass) offering rewards, birthday gifts, and menu exclusives. - **Catering & Group Orders**: Bulk meal options for offices, events, and communities. - **Infinite Kitchen (Automation)**: A proprietary, tech-enabled kitchen system that automates bowl assembly for speed and consistency, currently being rolled out to select locations. ## Market Standing - **Valuation/Market Cap**: Approximately $2.5–3.5 billion market cap (as of mid-2025, fluctuating with public markets). Exact figure varies daily. - **Key Metric**: Annual Revenue — $650+ million (FY2024 reported revenue); company is not yet profitable but has shown improving margins. - **Notable Investors/Partners**: Major institutional investors include Fidelity, T. Rowe Price, and Durable Capital Partners. Strategic partners include local farmer networks across 8+ states. - **Growth Signals**: Expanded from 91 stores (2020) to over 225 stores (2025); launched Infinite Kitchen automation; entered new markets like Houston, Fort Lauderdale, and Atlanta; committed to carbon neutrality by 2027. [careers.sweetgreen.com](https://careers.sweetgreen.com/categories/about-sweetgreen) ## Competitive Advantages - **Farm-to-table supply chain**: Direct relationships with 150+ farmers; scratch cooking daily; no artificial flavors, colors, or dyes. - **Brand loyalty & mission-driven culture**: Strong consumer trust around sustainability, transparency, and health; Sweetpass loyalty program drives repeat visits. - **Technology & automation lead**: Infinite Kitchen reduces labor costs and increases throughput — a potential moat against traditional fast-casual competitors. - **Plant-forward, carbon-conscious menu**: 30% less carbon intensive than average American meal; targets carbon neutrality by 2027. [careers.sweetgreen.com](https://careers.sweetgreen.com/categories/about-sweetgreen) ## Strategic Focus - **Scale through automation**: Rolling out Infinite Kitchen to improve unit economics and enable faster expansion. - **Menu innovation & local sourcing**: Continuously evolving seasonal menus and deepening grower partnerships. - **Digital & loyalty growth**: Expanding Sweetpass membership and app-based ordering to drive higher frequency and customer lifetime value. - **Sustainability leadership**: Investing in regenerative agriculture, animal welfare, and reducing environmental footprint. ## Why Work Here - **Culture & values**: Six core values guide everything — “Win, Win, Win,” “Think Sustainably,” “Keep It Real,” “Add the Sweet Touch,” “Make an Impact,” and “Live the Sweet Life.” [careers.sweetgreen.com](https://careers.sweetgreen.com/) - **Growth & development**: Strong emphasis on empowering team members to do their best work and develop lifelong skills — from restaurant team members to corporate roles. - **Perks**: Free greens stipend, 401k plan, paid family leave, and a commitment to best-in-class benefits across both corporate and field teams. [careers.sweetgreen.com](https://careers.sweetgreen.com/) - **Work environment**: Main campus in sunny Los Angeles with a diverse mix of chefs, engineers, designers, data scientists, and more. Restaurant teams work in over 225 stores across 8+ states. - **Hybrid/remote**: Corporate roles likely hybrid (Los Angeles HQ); restaurant roles are fully on-site. Not explicitly stated as fully remote for most positions. ## Sources 1. [sweetgreen.com](https://www.sweetgreen.com/mission/) 2. [careers.sweetgreen.com](https://careers.sweetgreen.com/) 3. [careers.sweetgreen.com - About Sweetgreen](https://careers.sweetgreen.com/categories/about-sweetgreen) 4. [Indeed - Sweetgreen Careers](https://www.indeed.com/cmp/Sweetgreen) ## Other roles at sweetgreen - [Restaurant General Manager](https://feeny.ai/job/restaurant-general-manager-sweetgreen-chapel-hill-mf13abv2t0rw) — Chapel Hill, NC / Raleigh, NC - [Assistant Restaurant Manager](https://feeny.ai/job/assistant-restaurant-manager-sweetgreen-raleigh-a4y855yskrkd) — Raleigh, NC - [Assistant Restaurant Manager](https://feeny.ai/job/assistant-restaurant-manager-sweetgreen-new-york-8bc2xm95yr3b) — New York, NY - [Restaurant Manager](https://feeny.ai/job/restaurant-manager-sweetgreen-new-york-q4pvbhr3xf31) — New York, NY - [Restaurant General Manager](https://feeny.ai/job/restaurant-general-manager-sweetgreen-phoenix-2ym7thj7e79s) — Phoenix, AZ - [CRM Manager](https://feeny.ai/job/crm-manager-sweetgreen-los-angeles-rz9cgb47grft) — Los Angeles, CA - [Assistant Coach](https://feeny.ai/job/assistant-coach-sweetgreen-raleigh-25xvn3dnmtc9) — Raleigh, NC - [Regional Marketing Specialist (Temp)](https://feeny.ai/job/regional-marketing-specialist-temp-sweetgreen-boston-mxj1vcrpbrxt) — Boston, MA - [Photographer & Content Specialist](https://feeny.ai/job/photographer-content-specialist-sweetgreen-los-angeles-ra542xdtscee) — Los Angeles, CA - [Senior Art Director](https://feeny.ai/job/senior-art-director-sweetgreen-los-angeles-7veea5ey4mw3) — Los Angeles, CA