--- title: 'Sr. Product Manager | Pharmacy Payment Integrity at Machinify' canonical: 'https://feeny.ai/job/sr-product-manager-pharmacy-payment-integrity-machinify-united-states-dqwj3z8zxh53' type: 'job' last_seen: '2026-09-16' --- # Sr. Product Manager | Pharmacy Payment Integrity at Machinify - **Company:** Machinify - **Location:** United States - **Work type:** remote - **Posted:** 2026-02-09 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/machinifyinc/jobs/4120888009 ## Job description Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs. Product Manager, Pharmacy Payment Integrity Machinify is seeking a Product Manager to transform pharmacy payment integrity from manual workflows to AI-first automation. Own the product roadmap for AI agents, voice AI and IVR automation, intelligent data acquisition, automated payment/recovery workflows, and customer-facing analytics. ## What you'll do - Agentic workflow automation: Design and ship AI agents that automate COB investigations, primacy determination, validation, claims tagging, and recovery handoff across Medicare, Medicaid, and commercial flows. - Voice AI and conversational data acquisition: Replace legacy IVR/phone-based verification with AI-powered conversational workflows; integrate third-party insurance discovery APIs and PBM portal automation. - Payment and recovery automation: Build end-to-end automation for bulk billing, auto-invoicing, denial recovery, and recovery submission workflows. - Customer-facing analytics: Redesign the customer portal with real-time dashboards, SLA transparency, recovery pipeline visibility, and self-service reporting that crystallizes customer ROI - AI agent capabilities: Define agent behavior, decision logic, human-in-the-loop handoffs, quality guardrails, and pilot-to-scale deployment plans. - Operational transformation: Partner with operations teams to identify high-volume, low-complexity workflows for automation; translate domain expertise into automated logic. ## Requirements - Computer Science degree (BS/MS required) - 5+ years of combined prior experience as both Product Manager AND Software Engineer (hands-on coding background required) - Technical understanding of agentic AI architectures, voice interfaces, API integrations, data pipelines, and BI platforms - Track record transforming manual processes into automation-first products with measurable ROI - Experience building customer-facing analytics for external clients - Strong collaboration with operations and domain experts - Management consulting experience and healthcare domain knowledge are a strong plus ## What We Offer - Work from anywhere in the US! Machinify is digital-first. - Top Medical/Dental/Vision offerings - FSA/HSA - Tuition reimbursement - Competitive salary, 401(k) with company match - Unlimited PTO - Additional health and wellness benefits and perks - Flexible and trusting environment where you’ll feel empowered to do your best work The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels, and our Recruiting team will let you know if you qualify for a different role/range. Salary is one component of the total compensation package, which includes meaningful equity, excellent healthcare, flexible time off, and other benefits and perks. ## Equal Employment Opportunity at Machinify We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/ ## About Machinify ## Company Overview - **One-liner**: Machinify uses artificial intelligence (AI) to improve healthcare payment integrity, reducing costs and ensuring accurate claims processing for health plans. - **Entity Type**: Private (Acq – Fin stage; investors include New Mountain Capital, Matrix Partners, Battery Ventures, GV) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2015 (per CBInsights) or 2016 (per Built In) - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Healthcare IT – Payment Integrity & Analytics - **Target customers**: B2B, serving health plans (commercial, Medicare, Medicaid) – 85+ customers including 18 of the top 20 health plans - **Mission/purpose**: “Reshaping healthcare payment through seamless intelligence” – improving performance and affordability for the entire healthcare ecosystem ## Products & Services - **AI Operating System for Payment Integrity**: A platform that includes foundation models trained on billions of healthcare data points, a unified data layer (claims, medical records, contracts, policies), task‑specific intelligent agents, and feedback loops for continuous improvement. - **Payment Integrity Solutions**: Products cover the full spectrum of payment integrity interventions (e.g., DRG review, outpatient audit, subrogation, specialty recovery, claims editing). Deployment models include fully insourced, hybrid, or fully managed. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Total funding $10.68M (latest round: Acq – Fin; investors include New Mountain Capital, Matrix Partners, Battery Ventures, GV, Paycheck Protection Program, and others) - **Notable Investors/Partners**: New Mountain Capital, Matrix Partners, Battery Ventures, GV (Google Ventures) - **Growth Signals**: - 85+ customers, including 18 of the top 20 health plans - Covers 270M member lives across commercial, Medicare, and Medicaid - Over $6B in annual cost avoidance and recoveries realized - Currently posting ~48 open roles on Greenhouse (as of search date) ## Competitive Advantages - **AI‑native platform** trained on billions of healthcare data points, combining foundation models, unified data, and task‑specific agents for high‑precision results - **Deep domain expertise** – the team brings 40+ years of combined experience in healthcare payment accuracy - **Flexible deployment** (insourced, hybrid, fully managed) adapts to customer strategy - **Proven scale** (270M member lives, top health plans) demonstrates trust and effectiveness ## Strategic Focus - **Expanding payment integrity interventions** across the full care continuum (commercial, Medicare, Medicaid) - **Continuous improvement** through human‑in‑the‑loop feedback loops - **Investing in AI safety and transparency** while scaling platform capabilities ## Why Work Here - **Culture**: Values-driven (Think Big, Be Humble, Deliver Results, Ask Why, Optimize for Customer Impact); transparent, collaborative environment - **Work model**: Fully remote roles available (US‑based), with some roles requiring onsite presence in Palo Alto, La Grange (KY), or Hendersonville (TN). Hybrid schedules are also supported. - **Technology stack**: Rust, machine learning, large language models, data engineering, cloud processing - **Career opportunities**: Open positions across Engineering (Rust, Frontend, Backend, Fullstack, Platform), Data Science (NLP, Modeling, Agentic Systems), Product Management, Operations, Clinical & Coding Auditors, and more - **Perks**: Mission‑driven work with direct impact on healthcare affordability; strong emphasis on accountability and trust > **Note**: Machinify warns of active hiring scams – legitimate communications always come from official company email addresses and never require payment. ## Sources 1. [machinify.com](https://www.machinify.com/) – Company overview, products, mission 2. [machinify.com/careers](https://www.machinify.com/careers/) – Culture, values, work model 3. [job‑boards.greenhouse.io/machinifyinc](http://job‑boards.greenhouse.io/machinifyinc) – Current job listings (48 roles) 4. [cbinsights.com](https://www.cbinsights.com/company/machinify) – Funding, stage, investors, headquarters, founding year 5. [builtin.com](https://builtin.com/company/machinify) – Office locations, employee count (96), remote/hybrid policy, technology stack ## Other roles at Machinify - [Finance Intern (Onsite: La Grange, KY)](https://feeny.ai/job/finance-intern-onsite-la-grange-ky-machinify-los-angeles-m3cndpw1e2pr) — Los Angeles, CA - [Director, Business Operations & Strategy (Onsite: Dallas, TX)](https://feeny.ai/job/director-business-operations-strategy-onsite-dallas-tx-machinify-dallas-0w7e59xd8rmm) — Dallas, TX - [Medical Review Nurse, Clinical Appeals Auditor](https://feeny.ai/job/medical-review-nurse-clinical-appeals-auditor-machinify-united-states-kjk8kb50wgxv) — United States - [Coding Validation Specialist (Behavioral Health / Substance Use Disorder)](https://feeny.ai/job/coding-validation-specialist-behavioral-health-substance-use-disorder-machinify-d4eh57a2t09w) — United States - [Senior Software Engineer, Backend | Audit Product Team](https://feeny.ai/job/senior-software-engineer-backend-audit-product-team-machinify-united-states-pb394bhcmzz7) — United States - [Manager, Complex Clinical Review](https://feeny.ai/job/manager-complex-clinical-review-machinify-united-states-4f440xe62hjh) — United States - [Manager, Itemized Bill Review (Healthcare)](https://feeny.ai/job/manager-itemized-bill-review-healthcare-machinify-united-states-b18ppqhg5fg7) — United States - [Pharmacy Team Attorney](https://feeny.ai/job/pharmacy-team-attorney-machinify-los-angeles-fs5ddzvzshb8) — Los Angeles, CA - [DME Supervisor](https://feeny.ai/job/dme-supervisor-machinify-united-states-gsh1k6fbqfnz) — United States - [Training Specialist, Medical Review Audit – Clinical RN](https://feeny.ai/job/training-specialist-medical-review-audit-clinical-rn-machinify-united-states-4314twdk0gtf) — United States