---
title: 'Sr. ServiceNow Developer I (6879) at MetroStar'
canonical: 'https://feeny.ai/job/sr-servicenow-developer-i-6879-metrostar-washington-z0enk899z80m'
type: 'job'
last_seen: '2026-10-20'
---

# Sr. ServiceNow Developer I (6879) at MetroStar

- **Company:** MetroStar
- **Location:** Washington, DC
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-20
- **Apply:** https://metrostar.com/job-post/?gh_jid=8034237003

## Job description

As Sr. ServiceNow Developer I, you’ll help design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. You will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. The ideal candidate will have experience supporting federal clients. Specifically, we are looking for highly motivated and mission-oriented team members to support our customer at the US Department of State.

We know that you can’t have great [technology services](https://www.metrostar.com/) without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

- Design and Develop Solutions: Build, configure, and enhance ServiceNow applications, Service Catalog offerings, workflows, and Service Portal experiences to meet evolving customer and mission requirements.
- Automate Business Processes: Develop Business Rules, Client Scripts, Script Includes, Access Control Lists (ACLs), and workflow automation to streamline operations, reduce manual effort, and improve service delivery.
- Collaborate with Stakeholders: Engage with Department of State customers, business analysts, administrators, and technical teams to gather requirements, recommend solutions, and ensure development efforts align with mission priorities.
- Provide Technical Leadership: Serve as a senior technical resource, advising the team on ServiceNow architecture, development standards, platform capabilities, and best practices to ensure secure, scalable, and sustainable solutions.
- Support Platform Operations: Troubleshoot application issues, analyze system performance, implement improvements, and maintain platform stability across multiple ServiceNow instances and domains.
- Deliver Through Agile Development: Participate in sprint planning, daily stand-ups, backlog refinement, and technical reviews while independently managing assigned development tasks and delivering quality solutions on schedule.
- Implement and Enhance Capabilities: Support testing, deployment, and rollout of new ServiceNow applications and enhancements while coordinating with stakeholders to minimize operational disruption.

What you’ll need to succeed:

- Have an ACTIVE Secret security clearance
- 5+ years of ServiceNow Development experience, including experience with the Service Catalog module and creating custom applications
- 5+ years of ServiceNow Consulting
- 3+ years of Service Portal Development experience
- Work independently and as a technical team member
- Work in multiple instances and domains, supporting internal and external customers
- Utilize an Agile/Scrum methodology to manage development work
- Advise functional and admin teams on design, development and overall ServiceNow best practices

SALARY RANGE:  $158,000.00 - $178,000.00

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

- The candidate's professional background and relevant work experience
- The specific responsibilities of the role and organizational needs
- Internal equity and alignment with current team compensation
- This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
- Performance-based bonuses
- Company-paid training and/or certifications
- Referral bonuses

Application Deadline:  Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company [culture code](https://www.metrostar.com/wp-content/uploads/2025/02/MetroStar-CultureGuide-2025.pdf)and [benefits](https://www.metrostar.com/join-us/). Plus, check out our [accolades.](https://blog.metrostar.com/news/tag/awards)

Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Not ready to apply now?

Sign up to join our newsletter [here](https://www.metrostar.com/news-events/).

## About MetroStar

## Company Overview
- **One-liner**: MetroStar is an AI-enabled digital transformation services and software provider delivering secure IT solutions to U.S. Defense, National Security, and Federal Civilian agencies.
- **Entity Type**: Private (acquired by Veritas Capital in 2025)
- **Headquarters**: Reston, Virginia, USA (with a second headquarters in Bloomington, Indiana)
- **Founded**: 1999
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Government IT services, digital transformation, artificial intelligence, cybersecurity, application modernization
- **Target customers**: U.S. federal government (Defense, National Security, Federal Civilian) – primarily B2G
- **Mission or purpose statement**: “A passion for our people. Value for our customers.” – focused on supporting service members, military families, and civil servants.

## Products & Services
- **AI & Advanced Analytics**: Leverages artificial intelligence and advanced analytics to surface insights, democratize knowledge, and drive mission speed and precision. Includes **Mira**, an AI career assistant that helps job seekers find roles aligned with their skills and passions.
- **Digital Experience**: Applies human-centered design to align user needs, mission goals, and technology for customer adoption.
- **Application Modernization**: Transforms legacy applications into modern, secure workflows with continuous DevSecOps integration.
- **Enterprise IT Services**: Provides advanced organizational hardware, networks, systems, and services that enable a modern, secure workforce.
- **Business Units**: National Security, Defense, and Federal Civilian – each delivering tailored solutions for specific mission priorities.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – Private Equity Round on November 1, 2025, from Veritas Capital (amount not disclosed). The company has reported 75+ consecutive profitable quarters.
- **Notable Investors/Partners**: Veritas Capital (parent company); acquired Zoomph, Inc.; maintains university partnerships with George Mason University, Indiana University Bloomington, Virginia State University, Old Dominion University, Howard University, and Ft. Valley University.
- **Growth Signals**: Headcount of 500+ employees (27% veterans); 40+ active programs; $2M+ invested annually in R&D; 17.5% year-over-year headcount growth (per LinkedIn); acquisition by Veritas Capital signals strong backing for scaling AI in national security.

## Competitive Advantages
- **Mission-driven focus**: Deep integration with U.S. defense and national security missions, providing a stable, long-term contract base.
- **AI-first approach**: Proprietary AI solutions (including the Mira assistant) and strong emphasis on human-centered design and DevSecOps.
- **Culture code (THINK)**: Trust, Humility, Imagination, iNnovation, Kindness – driving high employee retention and awards.
- **Veteran-friendly**: 27% of employees are veterans, with dedicated programs for transitioning service members and military spouses.

## Strategic Focus
- Scaling AI capabilities across federal missions, especially in national security and defense.
- Continuing digital modernization of legacy government systems.
- Expanding through the Veritas Capital platform and pursuing strategic acquisitions (e.g., Zoomph).

## Why Work Here
- **Culture**: Described as a “living organism” – dynamic, resilient, innovative. Culture code: THINK. Winner of culture awards.
- **Work policy**: Hybrid opportunities available; many roles require security clearances (cleared roles supported).
- **Benefits**: Competitive salary, medical/dental/vision, 4+ weeks PTO, 401(k) + Roth IRA, life & disability insurance, Employee Assistance Program.
- **Career development**: Individual Career Development Program (ICDP) gives thousands of dollars annually per employee for classes, certifications, and programs. Career lattice supports lateral and horizontal growth.
- **AI-assisted job search**: Mira, the AI career assistant, helps match applicants to roles.
- **Veterans & military spouses**: Strong support and tailored career opportunities.
- **University partnerships**: Engages with students through hackathons, capstones, and internships, fostering next-gen talent.

## Sources
1. [metrostar.com](https://www.metrostar.com/) – Main website, solutions, mission, acquisition announcement, and culture.
2. [metrostar.com/who-we-are](https://www.metrostar.com/who-we-are/) – Company history, headcount, veterans, university partnerships, culture code, profitable quarters.
3. [metrostar.com/jobs](https://www.metrostar.com/jobs/) – Career opportunities, benefits, hybrid work, cleared roles.
4. [linkedin.com/company/metrostar-systems](https://www.linkedin.com/company/metrostar-systems) – Employee count, revenue estimate, funding round, acquisition details, followership growth.

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