---
title: 'Sr. Site Reliability Engineer at MeridianLink'
canonical: 'https://feeny.ai/job/sr-site-reliability-engineer-meridianlink-united-states-ws56nr0gmf53'
type: 'job'
last_seen: '2026-09-05'
---

# Sr. Site Reliability Engineer at MeridianLink

- **Company:** MeridianLink
- **Location:** United States
- **Compensation:** $104k–$163k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/meridianlink/af7dce18-6108-47b8-8477-1d5632b597af

## Job description

## About the Role

We are seeking a Senior Site Reliability Engineer to join our cloud engineering team. You will own the reliability, scalability, and observability of our critical financial SaaS applications and infrastructure, working across cloud platforms to ensure our customers experience is seamless, secure, and performant services. This is a high-impact role for someone who is passionate about building resilient systems and preventing outages before they happen.

## Key Responsibilities

- Design, implement, and maintain Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across all critical systems; ensure we meet or exceed targets consistently
- Lead observability strategy by designing comprehensive monitoring, logging, and tracing architectures; select and deploy observability tools that provide deep visibility into system behavior
- Build and own runbooks, incident response procedures, and post-incident review processes; mentor the team on incident management and blameless postmortems
- Architect and deploy cloud infrastructure on AWS or Azure; implement infrastructure-as-code practices and ensure high availability, disaster recovery, and business continuity
- Develop automation and AIOps capabilities to reduce toil, accelerate incident detection, and enable self-healing systems; implement intelligent alerting to minimize false positives
- Drive reliability improvements through load testing, chaos engineering, and failure scenario analysis; identify and eliminate single points of failure
- Partner with application and backend teams to design reliable systems from inception; conduct architecture reviews and reliability assessments
- Write production-grade Python tooling for automation, metrics collection, alert management, and operational workflows
- Champion security and compliance in infrastructure; implement defense-in-depth principles for a regulated fintech environment

Required Qualifications

- 7+ years in Site Reliability Engineering, DevOps, platform engineering, or closely related roles with significant responsibility for production systems
- Expert-level experience with Azure or AWS (or both); deep knowledge of compute, networking, storage, and managed services; experience managing infrastructure at scale
- Demonstrated expertise in observability: designing and implementing monitoring, alerting, logging, and distributed tracing solutions; hands-on with observability platforms (e.g., Prometheus, Grafana, ELK, Datadog, New Relic, or similar)
- Strong background in SLOs, SLIs, and SLAs; experience defining meaningful objectives and building systems to meet them; understanding of error budgets and their role in prioritization
- Proven experience designing and troubleshooting highly available, resilient, and scalable systems; deep understanding of distributed systems concepts and failure modes
- Proficiency in Python, PowerShell, bash, etc. scripting languages for production automation, tooling, and systems programming; ability to write clean, maintainable code for operational workflows
- Hands-on experience with AIOps practices: event correlation, intelligent alerting, predictive analytics, and automated remediation; familiarity with AIOps platforms is a plus
- Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Ansible); version control and CI/CD pipeline design
- Track record of incident management and on-call ownership; comfort with incident response and the ability to remain calm under pressure
- Excellent communication skills; ability to work cross-functionally and influence without authority; comfort mentoring junior engineers

## Preferred Qualifications

- Experience in the fintech, payments, banking, or other regulated industries; understanding of compliance requirements (SOC 2, PCI-DSS, etc.)
- Experience with Kubernetes and container orchestration; deep knowledge of containerized application deployment and management
- Proficiency with observability as code; experience building custom metrics, dashboards, and alerts programmatically
- Background in chaos engineering or reliability testing; experience using tools like Gremlin or similar platforms
- Contribution to open-source observability or infrastructure projects
- Expertise in network security, application security, or infrastructure hardening
- Experience with database optimization, query performance tuning, and backup/recovery strategies

## About MeridianLink

## Company Overview
- **One-liner**: MeridianLink provides a digital lending platform that connects account opening, loan origination, mortgages, HELOCs, credit cards, and more for community financial institutions.
- **Entity Type**: Public (ticker not explicitly listed in provided materials – widely known as NYSE: MLNK)
- **Headquarters**: Not explicitly stated in the provided sources (remote-first company operating across the US)
- **Founded**: 1998
- **Founders**: Not publicly available in the provided materials

## Core Business
- **Primary industry**: Financial technology (digital lending software)
- **Target customers**: Community banks, credit unions, independent mortgage banks (IMBs), consumer reporting agencies – primarily B2B and enterprise
- **Mission**: “To accelerate and simplify workflows while helping community financial institutions grow, scale, and serve their consumers and communities.”  
- **Vision**: “To be the trusted technology platform that enables community financial institutions to thrive by delivering smarter, connected financial experiences and powering better outcomes for all.”

## Products & Services
- **Consumer Lending Software**: SaaS platform for personal loans, credit cards, and unsecured loan origination with built-in compliance and AI-driven insights.
- **Mortgage Lending Software**: Digital mortgage origination and HELOC solutions designed to close loans faster and grow lending volume.
- **Digital Account Opening**: Fully digital account opening and new deposit account creation.
- **Indirect Lending Software**: Tools to simplify loan servicing and expand lending opportunities, particularly for auto loans.
- **Analytics & AI**: Data-driven insights and intelligent automation to help institutions uncover opportunities and reduce risk.

## Market Standing
- **Valuation/Market Cap**: Not provided in the available sources.
- **Key Metric**: Platform processed over 16M+ unsecured loan applications, 8M+ home loan applications, 5M+ new accounts, and 1M+ auto loan applications (as stated on the website).
- **Notable Investors/Partners**: Not explicitly mentioned (platform described as “the industry’s most robust partner network”).
- **Growth Signals**: 5M+ new accounts handled in the past year; continuous innovation with AI and automation; fully remote company scaling its team.

## Competitive Advantages
- **Largest connected platform**: Backed by 25+ years of industry expertise and a broad partner marketplace.
- **Built-in compliance**: Compliance embedded into the platform, enabling faster, trusted lending.
- **Human-centric approach**: Focus on helping community institutions maintain personal relationships while adopting modern digital capabilities.
- **AI and data-driven**: Using AI and data to turn insight into action without adding complexity.

## Strategic Focus
- **Continuous innovation**: Future-ready technology that evolves with consumer and workforce expectations.
- **Intelligent automation**: Smarter workflows to reduce friction and increase efficiency for lenders.
- **Expanding ecosystem**: Growing the partner network and integrating more data and AI capabilities.
- **Remote-first culture**: Operating as a fully remote company to attract talent across the US.

## Why Work Here
- **Fully remote**: MeridianLink is a remote-first company with a strong emphasis on connection through virtual team activities.
- **Collaborative culture**: Open, collaborative work environment where every idea is valued; leadership is approachable and accessible.
- **Continuous learning**: Job-specific training, monthly soft-skill sessions, leadership classes, and a comprehensive online learning system.
- **Community impact**: Paid volunteer day off; company-sponsored community service projects.
- **Perks**: Casual dress code, celebrations of holidays and milestones, programs supporting financial, physical, and mental health.
- **Engineering culture**: Technical roles may include live coding exercises; emphasis on curiosity, problem-solving, and career growth.

## Sources
1. [meridianlink.com](https://www.meridianlink.com/)
2. [meridianlink.com/careers](https://www.meridianlink.com/careers/)
3. [meridianlink.com/who-we-are](https://www.meridianlink.com/who-we-are/)
4. [meridianlink.com/about-meridianlink](https://www.meridianlink.com/about-meridianlink/)
5. [jobs.ashbyhq.com/meridianlink](https://jobs.ashbyhq.com/meridianlink)

## Other roles at MeridianLink

- [System Administration Consultant](https://feeny.ai/job/system-administration-consultant-meridianlink-united-states-bbmwthd7p1zb) — United States
- [Implementation Project Manager - Mortgage](https://feeny.ai/job/implementation-project-manager-mortgage-meridianlink-united-states-jy76e1waavyq) — United States
- [Core Integration Business Analyst](https://feeny.ai/job/core-integration-business-analyst-meridianlink-united-states-6wh4cwn024gw) — United States
- [Software Engineer II](https://feeny.ai/job/software-engineer-ii-meridianlink-united-states-mrssv9dgp4kq) — United States
- [Sales Operations Analyst](https://feeny.ai/job/sales-operations-analyst-meridianlink-united-states-f3s0yngw5tfn) — United States
- [Implementation Analyst](https://feeny.ai/job/implementation-analyst-meridianlink-united-states-ak9gjtn556rd) — United States
- [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-meridianlink-united-states-6mshpx5v5zxr) — United States
- [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-meridianlink-united-states-ebhn6ghvdzat) — United States
- [Senior Database Engineer](https://feeny.ai/job/senior-database-engineer-meridianlink-united-states-f71jg1ga7mj6) — United States
- [Financial Analyst](https://feeny.ai/job/financial-analyst-meridianlink-united-states-0z4jnc060mbz) — United States