--- title: 'Sr. Software Engineer at AlertMedia' canonical: 'https://feeny.ai/job/sr-software-engineer-alertmedia-mexico-city-3j0gx5ss38cy' type: 'job' last_seen: '2026-11-10' --- # Sr. Software Engineer at AlertMedia - **Company:** AlertMedia - **Location:** Mexico City, Mexico - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-11-10 - **Apply:** https://job-boards.greenhouse.io/alertmedia/jobs/8733942002 ## Job description Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: - We’re humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with strong backend engineering experience and the ability to contribute across the full stack. This role is an opportunity to use a wide variety of design and technical web skills to help us develop and support features for the AlertMedia product suite. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You have experience developing scalable production applications using modern backend technologies, ideally Python or Elixir. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: - Design and develop features for the AlertMedia product suite - Learn the AlertMedia platform and tools, and its uses for our customers - Work with Python, Elixir, JavaScript, Next.js, React and other web technologies - Use AI-enabled tools such as Claude, Codex, and other emerging platforms to support development, problem-solving, documentation, and productivity - Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack - Contribute to technical innovation by identifying opportunities to improve our products, architecture, and engineering practices - Use strong verbal and written communication skills in collaboration with other engineering and product teams - Contribute to AlertMedia’s culture, values and vision for the future What you bring to the role: - Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred - 6+ years of hands-on software engineering experience designing, building, and maintaining scalable production applications, preferably using Python, Django, Elixir, or JavaScript - Hands-on experience with CI/CD pipelines, automated testing, and writing unit and integration tests - Experience with containerization technologies such as Docker and container orchestration tools such as Kubernetes - Hands-on experience developing, deploying, and maintaining applications in AWS or similar cloud environments - Experience with PostgreSQL, Redis, or similar database and caching technologies - Experience making architectural decisions, evaluating technical tradeoffs, and owning engineering initiatives from design through implementation - Active user of AI tools and modern developer platforms to enhance engineering quality, velocity, and collaboration - Collaborative mindset to partner with principal engineers and leadership to drive architectural evolution for a critical application - Strong organizational skills and ability to manage working on multiple projects in parallel - The ability and desire to work in a fast-paced challenging environment - Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment - Strong English proficiency (written and oral) is required Location: This role is remote in Mexico. We also have an office in the Reforma area of Mexico City for employees who prefer to collaborate in person. Sponsorship: AlertMedia does not provide employment sponsorship. Candidates must have the legal right to work in Mexico without sponsorship now or in the future. Identity Verification: To protect our candidates and our company from hiring fraud, finalists may be asked to complete an identity verification and present valid government-issued identification before or during the hiring process. By applying, you acknowledge that all interviews and assessments must be completed by you and not by another individual acting on your behalf. Why you’ll love working at AlertMedia: - Competitive Base Salary (Bi-Monthly payroll) - Annual Company Bonus - 100% Employer-Paid Medical, Dental, and Vision Coverage - Parental Leave Program - Christmas Bonus (Aguinaldo) - Generous Vacation and Holiday Policy - Additional Vacation Bonus - Monthly Work-from-Home Stipend - All Necessary Equipment Provided: Laptop, monitor and accessories - Recognition & Rewards: We celebrate wins big and small - Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest) - Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey - Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW - The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with! About AlertMedia: We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.  We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.  Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition. We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit [www.alertmedia.com](http://www.alertmedia.com/). Come join us in our mission to save lives and minimize loss through effective communication. By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/ ## About AlertMedia ## Company Overview - **One-liner**: AlertMedia provides a unified risk intelligence and response platform that helps organizations protect their people and operations by streamlining threat detection, mass communication, and incident management. - **Entity Type**: Private (venture-backed) - **Headquarters**: Austin, Texas, USA - **Founded**: Not publicly available from provided sources - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry/industries**: Risk intelligence, emergency communication, security operations, travel risk management - **Target customers**: B2B – organizations of every size, industry, and risk environment (SMB to enterprise) - **Mission or purpose statement**: “Helping organizations protect what matters most” – enabling companies to keep their people safe, informed, and connected during critical events. ## Products & Services - **Unified Risk Intelligence & Response Platform (SaaS)**: A single platform that combines global threat monitoring (45+ social and dark web sources), AI-driven risk analysis, mass notification (send alerts in seconds from any device), incident management workflows, travel risk visibility, and a common operating picture for employees and assets. - **24/7 Expert Monitoring Team**: Live analyst support for threat verification and response coordination, with an average response time of less than 10 minutes. - **Dedicated Customer Success & Onboarding**: Every customer gets a dedicated success manager, consultative onboarding, and ongoing support to ensure rapid deployment and high adoption. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Protects over $4 trillion in customer revenue and 8 million employees across 150+ countries; serves 3,500+ customers. - **Notable Investors/Partners**: Not publicly available from provided sources - **Growth Signals**: - Appointed first President and Chief AI Officer (Alex Vaccaro) in May 2026 to accelerate AI momentum and customer growth - Launched next-generation AI-powered analytics (AlertMedia Analytics) in May 2026 for real-time security operations insights - Named a Best Place to Work by Austin Business Journal for seven consecutive years - Named #6 Best Place to Work in Austin and #35 Best Place to Work in the U.S. by Built In - Recognized as one of Forbes’ top 500 startup employers - 98% employee recommendation rate, NPS score of +87 ## Competitive Advantages - **Unified platform**: Combines risk intelligence, threat monitoring, mass notification, incident management, and travel risk into one solution, reducing complexity and total cost of ownership (67% lower TCO reported by customers). - **Speed and simplicity**: Threat identification to notification in just 3 clicks; average improvement in response time of 25 minutes. - **High customer satisfaction**: 98% customer satisfaction rate, dedicated success managers, and 24/7 support create strong retention and advocacy. - **Global reach**: Serves 150+ countries with local threat intelligence and multi-language capabilities. ## Strategic Focus - **AI-first innovation**: Deepening AI capabilities across risk detection, analytics, and automation (Chief AI Officer role signals commitment). - **Global expansion**: Continued growth in international markets and scaling the customer base across industries. - **Operational resilience**: Helping organizations move from reactive crisis response to proactive, data-driven risk management. ## Why Work Here - **Culture**: Described as a team of “fun-loving, creative” people who are serious about the mission. Named a top workplace locally and nationally for seven+ years. - **Remote/Hybrid Policy**: Mix of in-office (Austin HQ), remote within the US, and an office in Mexico City. Many roles offer remote flexibility. - **Benefits**: - 100% paid medical, dental, vision, disability, and life insurance for employees (subsidized for dependents) - Flexible PTO (unlimited, no counting days) - 16 weeks paid parental leave for birthing parents, 6 weeks for secondary caregivers - 6-week paid sabbatical after 6 years of service - Company-wide annual bonus based on collective success - Tuesday lunches with company updates from leadership - Quarterly volunteer opportunities and team celebrations - **Engineering & Growth**: Opportunities in Elixir, AI development, security engineering, and test automation. Career development supported through a learning culture and cross-functional exposure. ## Sources 1. [alertmedia.com - About Us](https://www.alertmedia.com/about/) 2. [alertmedia.com - Careers](https://www.alertmedia.com/careers/) 3. [alertmedia.com - Homepage](https://www.alertmedia.com/) 4. 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