---
title: 'Sr. Software Engineer I at SuperDial'
canonical: 'https://feeny.ai/job/sr-software-engineer-i-superdial-burlingame-hy24d8xw5449'
type: 'job'
last_seen: '2026-10-14'
---

# Sr. Software Engineer I at SuperDial

- **Company:** SuperDial
- **Location:** Burlingame, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-05
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/superdial/be6a3484-cccd-4baf-8741-7ab368c8f964

## Job description

## Overview

SuperDial is hiring a Senior Software Engineer I to help build the systems behind our AI-driven healthcare products. Our voice and LLM-powered solutions help healthcare organizations reduce administrative burden, improve revenue cycle workflows, and operate more efficiently at scale. We recently closed our Series B and are entering an exciting stage of product development. Our Engineering and Product teams are building new capabilities across AI agent performance, workflow automation, customer integrations, and cloud-native infrastructure. This is a strong opportunity for an engineer who wants to work with modern technology, solve complex real-world problems, and contribute directly to the next generation of healthcare infrastructure.

## About the Role

As a Senior Software Engineer I, you will be a member of the Engineering team and work closely with Product Management to turn customer needs and product goals into reliable software. You will own well-scoped engineering projects from design through delivery, contribute to technical discussions, and help ship high-quality product and platform improvements. This role is a senior individual contributor role for someone who can operate independently, make sound implementation decisions, communicate clearly, and deliver with strong follow-through. It is not a Staff or Tech Lead role, but it requires more than task execution; we are looking for someone who brings ownership, judgment, and product awareness to their work.

## What You’ll Do

- Design, build, test, and maintain backend services that support AI-powered healthcare workflows.
- Build scalable APIs, data systems, integrations, and platform components for SuperDial’s voice and automation products.
- Partner closely with Product Management to clarify requirements, shape implementation plans, and connect technical work to customer impact.
- Develop and operate backend systems in a modern, GCP-based cloud environment.
- Write clean, reliable, maintainable code with attention to testing, observability, performance, and security.
- Debug production issues, identify root causes, and improve system reliability and quality.
- Participate in code reviews, technical discussions, and design reviews with engineering teammates.
- Collaborate with frontend, infrastructure, machine learning, product, and operations teams to ship end-to-end product improvements.
- Help improve internal engineering practices, tooling, documentation, and developer experience as the team scales.
- Build with awareness of HIPAA-sensitive data, compliance needs, and data integrity across healthcare workflows.

## About You

- You have 1+ years of professional software engineering experience, ideally in backend, platform, or full-stack product development.
- You have strong programming skills in Python.
- You have experience building and maintaining production backend services, APIs, and distributed systems.
- You are comfortable working with RESTful or gRPC APIs and service-oriented or microservices architectures.
- You have hands-on experience with cloud infrastructure; GCP experience is strongly preferred.
- You have experience with relational and/or NoSQL databases such as Postgres, Redis, or DynamoDB.
- You are familiar with containerized environments such as Docker and Kubernetes.
- You have exposure to infrastructure-as-code tools such as Terraform, or you are excited to deepen that experience.
- You have strong debugging skills and are comfortable operating production systems.
- You bring systems thinking and a bias toward building reliable, maintainable services.
- You can independently own well-scoped projects while partnering effectively with senior engineers on more complex technical decisions.
- You communicate clearly and work well with Product Management and cross-functional partners.
- You are curious about AI, voice technology, automation, healthcare infrastructure, and revenue cycle management.
- You bring high ownership, low ego, and a bias toward action in a fast-moving startup environment.

What Success Looks Like Within your first 30 days, you will ramp on SuperDial’s product, engineering architecture, GCP-based infrastructure, healthcare RCM workflows, and current priorities. You will begin contributing to production code and building context on how our systems support customer workflows. Within 60 days, you will independently own well-scoped backend or platform projects, partner effectively with Product Management, and contribute to technical discussions with clear judgment and strong follow-through. Within 90 days, you will be a trusted contributor on the Engineering team, regularly shipping high-quality work, improving the systems you touch, and demonstrating strong ownership of product and technical outcomes.

## How We’ll Understand Fit

During the interview process, we will assess:

- Technical fundamentals: Can you write clean, reliable, maintainable code?
- Backend systems ability: Can you build and reason about APIs, services, data models, and production systems?
- Product partnership: Can you work closely with Product Management and connect technical work to customer impact?
- Execution quality: Can you deliver well-scoped projects with speed, clarity, and attention to quality?
- Problem-solving: Can you break down ambiguous or complex problems into practical implementation steps?
- Ownership: Do you clarify scope, communicate risks, and follow through without needing heavy direction?
- Learning agility: Can you quickly ramp on our product, technical stack, and healthcare RCM domain?

Why SuperDial?

- Join a fast-growing AI startup shortly after our Series B close.
- Build voice and LLM-powered automation that solves meaningful problems in healthcare operations.
- Work with modern cloud-native technology in a GCP-based environment.
- Partner closely with Product Management and customer-facing teams to build products that are actively used in market.
- Own meaningful technical scope while learning from a strong, ambitious engineering team.
- Help reduce administrative burden for healthcare organizations and improve how revenue cycle teams operate.

## About SuperDial

SuperDial is redefining AI in healthcare. We build voice and LLM-powered solutions for revenue cycle management, helping clinics, health systems, and healthcare organizations operate faster, smarter, and more efficiently. Backed by top-tier investors and recently closed on our Series B, we are growing quickly and hiring engineers to build the next generation of healthcare infrastructure.

## Compensation & Benefits

The base salary range for this Burlingame, CA-based role is $130,000 to $175,000 + equity. Final compensation will be determined based on experience and skills. SuperDial also offers full health benefits, unlimited PTO, 16 weeks of parental leave. Relocation support is available for candidates who are not currently based in the Bay Area.

## About SuperDial

## Company Overview
- **One-liner**: SuperDial automates high-volume outbound healthcare phone calls using AI voice agents for revenue cycle tasks such as eligibility checks, prior authorizations, claim follow-up, credentialing, and enrollment.
- **Entity Type**: Private (Series A; $12M total funding)
- **Headquarters**: San Francisco, California, United States (second office in New York, NY)
- **Founded**: 2021
- **Founders**: Sam Schwager (CEO & Co-founder) and Harrison Caruthers (CTO & Co-founder) – both Stanford graduates with AI backgrounds.

## Core Business
- **Primary industry**: Healthcare Revenue Cycle Management (RCM) automation / Voice AI.
- **Target customers**: B2B – provider organizations, billing companies, MSOs/DSOs, BPOs, payers (Health Plans).
- **Mission/purpose**: Eliminate the most expensive bottleneck in healthcare – manual phone calls – by letting AI handle complex, high-volume payor and provider conversations.

## Products & Services
- **Claim Follow-Up**: AI voice agents automatically follow up on denied, delayed, or unpaid claims and resolve them.
- **Prior Authorization**: Retrieve prior auth requirements and real-time status updates from any payor.
- **Insurance Verification**: Confirm patient deductible, co-pay, and coverage details without manual calls.
- **Credentialing & Enrollment**: Inquire about enrollment or credentialing status for new practices.
- **Provider Data Attestation**: Confirm clinician status, credentials, and new patient acceptance from provider offices.
- **Custom Scripting**: Any outbound payor or provider call can be customized via templates or direct script upload.
- **API, CSV Upload, and Portal**: Flexible call triggers – via API, file upload, or direct input; results returned via webhook, CSV, or portal.
- **EHR/PMS Integrations**: Direct integration with leading electronic health record and practice management systems.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding – $12.0M (Series A led by SignalFire, July 2025; earlier pre-seed and seed rounds).
- **Notable Investors/Partners**: Lead investor: SignalFire. Other investors include unnamed participants from previous rounds.
- **Growth Signals**: Over 1 million calls automated; 4x productivity improvement; 67% cost savings reported; 56 employees (+9.5% monthly growth); ~7,900 LinkedIn followers; 5 active job postings; expanding into both provider and payer segments.

## Competitive Advantages
- **Deep Healthcare Focus**: Built specifically for RCM workflows, not a generic voice AI platform.
- **Compliance**: HIPAA and SOC 2 compliant, with real-time human fallback and call audit support.
- **EHR/PMS Integration**: Seamlessly connects with clinical and billing data sources to minimize manual data entry.
- **Proven Scale**: Handles ten to tens of thousands of calls per batch, with results logged in existing systems.
- **Domain Expertise**: Founders bring AI and healthcare consulting experience from Stanford, Amazon, and McKinsey.

## Strategic Focus
- Continue automating the highest-volume, most manual payor and provider calls.
- Deepen integrations with EHRs, PMS, and billing systems.
- Expand customer base across provider organizations, billing companies, and payers (health plans).
- Scale AI capabilities to handle more complex call scripts and additional workflows.

## Why Work Here
- **Culture**: Fast-growing startup with a mission-driven focus on healthcare efficiency. Hybrid work model (in-office at San Francisco or New York).
- **Benefits**: Health insurance, dental, 401(k), FSA, unlimited PTO, paid sick days, paid holidays, company equity.
- **Engineering Culture**: Applied AI and voice technology; roles include Staff Software Engineer, Operations Engineer, Automation Engineer, Forward Deployed Engineer.
- **Growth**: Company is scaling rapidly – 56 employees with double-digit monthly workforce growth.

## Sources
1. [superdial.com](https://www.superdial.com/)
2. [superdial.com/about-us](https://www.superdial.com/about-us)
3. [linkedin.com](https://www.linkedin.com/company/superdial)
4. [builtin.com](https://builtin.com/company/superdial)
5. [tracxn.com](https://tracxn.com/d/companies/superdial/__wMb5lrL98A9U-tGPVvlwr1c50B1aqkW1bTsl2WQRdas)
6. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/superdial)

## Other roles at SuperDial

- [Account Manager, Healthcare RCM](https://feeny.ai/job/account-manager-healthcare-rcm-superdial-remote-x6b8baeg8c3h)
- [Operations Lead](https://feeny.ai/job/operations-lead-superdial-new-york-6bpsycb345sx) — New York, NY
- [Operations Associate](https://feeny.ai/job/operations-associate-superdial-new-york-qhrws636cd2v) — New York, NY
- [Legal Counsel](https://feeny.ai/job/legal-counsel-superdial-new-york-hteqe31sq1md) — New York, NY
- [Tech Lead, Software Engineering](https://feeny.ai/job/tech-lead-software-engineering-superdial-burlingame-hwefytw3jfgz) — Burlingame, CA
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-superdial-new-york-fk3g7g3ycnpe) — New York, NY
- [Lead Agent Product Manager](https://feeny.ai/job/lead-agent-product-manager-superdial-burlingame-4yt9dn3ayzb4) — Burlingame, CA