--- title: 'Sr. Staff Site Reliability Engineer-Federal, Security Clearance at Zscaler' canonical: 'https://feeny.ai/job/sr-staff-site-reliability-engineer-federal-security-clearance-zscaler-crystal-kd45x1scvqfs' type: 'job' last_seen: '2026-10-16' --- # Sr. Staff Site Reliability Engineer-Federal, Security Clearance at Zscaler - **Company:** Zscaler - **Location:** Crystal City, VA - **Compensation:** $164k–$205k - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/zscaler/jobs/5252248007 ## Job description Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. https://share.synthesia.io/3987f841-65d1-45b6-a343-ba0c5cda58be ## Role We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering in the Government Cloud department. You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security. ## What you’ll do (Role Expectations) - Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs - Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability - Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption - Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management ## Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. ## What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - This position requires an active US Government Secret security clearance. Maintenance of this clearance is a condition of continued employment - Bachelor’s degree in Computer Science or a related field with 7+ years of Site Reliability Engineering experience in both Operations and Engineering environments - Proficiency in Linux administration, network troubleshooting, and automation tools like Ansible and Terraform - Strong technical skills in Python coding, container-based architectures including AWS ECS and Kubernetes, and experience in monitoring activities such as vulnerability scanning, patch management, and reporting What Will Make You Stand Out (Preferred Qualifications) - Experience deploying or managing AI-driven observability and AIOps solutions for predictive anomaly detection and automated incident response within cloud infrastructure - Experience working within air-gapped and classified environments managing monthly monitoring programs - Familiarity with High/Moderate FedRAMP authorization levels and compliance requirements, possession of Information Assurance Technician Level 2 certification, or Top Secret security clearance #LI-Onsite #LI-YC2 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $164,000—$205,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits [here](https://www.zscaler.com/candidate-resource-hub). By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the [Know Your Rights: Workplace Discrimination is Illegal](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. ## About Zscaler ## Company Overview - **One-liner**: Zscaler provides a cloud-native zero trust security platform that securely connects users, devices, and applications to enterprise resources anywhere. - **Entity Type**: Public (Ticker: ZS on Nasdaq) - **Headquarters**: San Jose, California, USA - **Founded**: 2007 - **Founders**: Jay Chaudhry (CEO) and K. K. Chaudhry ## Core Business - **Primary industry**: Cybersecurity (Cloud Security, Zero Trust Network Access, Secure Service Edge) - **Target customers**: B2B, serving large enterprises (including 40% of the Forbes Global 2000), mid-market companies, and government organizations. - **Mission**: "To anticipate, secure, and simplify the experience of doing business, transforming today and tomorrow." The company aims to create a world where information exchange is always secure and seamless. ## Products & Services - **Zscaler Zero Trust Exchange**: The core cloud-native platform that replaces legacy VPNs and firewalls. It uses zero trust principles to securely connect users, devices, and workloads to applications based on identity and context, not network location. - **Zscaler Internet Access (ZIA)**: A cloud-delivered security service for internet and SaaS access, providing threat protection, web filtering, and data loss prevention. - **Zscaler Private Access (ZPA)**: A zero trust network access (ZTNA) service that provides secure remote access to internal applications without exposing the network. - **Zscaler Digital Experience (ZDX)**: Monitors and improves digital experience for remote users and applications. - **AI Security (Zscaler AI Protect)**: A unified solution to secure the use of AI applications and traffic, providing visibility, access control, and data protection. - **Data Security**: Comprehensive data loss prevention (DLP) across all channels (web, SaaS, email, cloud workloads). - **Agentic SecOps**: A platform that draws on insights from the world’s largest inline security cloud to assess risk, detect, and contain breaches. ## Market Standing - **Valuation/Market Cap**: As a public company, market capitalization fluctuates. (Check current value via financial sources like Yahoo Finance or Google Finance). - **Key Metric**: Annual Revenue is publicly reported in SEC filings (10-K/10-Q). The company reports over 500 billion daily transactions secured and serves over 9,400 customers. - **Notable Investors/Partners**: Publicly traded, major institutional investors hold shares. Key partners include major systems integrators, cloud providers (AWS, Azure, GCP), and technology partners. - **Growth Signals**: Zscaler is recognized as a Leader in the Gartner Magic Quadrant for Security Service Edge (SSE). It has a Net Promoter Score (NPS) of >75 (avg. SaaS company is 30), indicating extremely high customer satisfaction. The company is expanding its platform into AI security and OT/IoT security. ## Competitive Advantages - **Cloud-Native Architecture**: Built from the ground up as a multi-tenant cloud platform, not a ported legacy appliance. This provides massive scale (500B+ daily transactions) and inherent agility. - **Largest Security Cloud**: Operates the world’s largest inline security cloud, providing unique data and threat intelligence that improves detection and protection for all customers. - **Zero Trust Leadership**: Widely considered the pioneer and market leader in zero trust network access and SSE, with a strong brand and proven track record with the largest enterprises (40% of Global 2000). - **High Customer Loyalty**: An NPS of 75+ is extraordinarily high for an enterprise technology company, indicating strong product-market fit and customer success. ## Strategic Focus - **Platform Expansion**: Deepening the platform to cover new areas like AI security, OT/IoT security, and digital experience monitoring. - **Innovation in AI**: Building AI-native security capabilities to help customers safely adopt AI and to power its own SecOps and threat detection. - **Go-to-Market**: Continuing to land large enterprise deals and expand within existing customers. - **Infrastructure Modernization**: Helping customers transition from legacy network security (VPNs, firewalls) to a modern, cloud-first, zero trust architecture. ## Why Work Here - **Mission-Driven Work**: Employees are focused on solving critical cybersecurity challenges for the world's largest organizations, with a mission to "secure the exchange of information." - **Culture & Recognition**: Recognized as a "Best Place to Work" and on Fortune's "Best Workplaces in Technology." The culture is described as high-performing, customer-obsessed, collaborative, and accountable. - **Hybrid Work Model**: Zscaler is "hybrid by design." Offices in San Jose (HQ), Bangalore, London, Amsterdam, and others play a key role in bringing teams together for collaboration and innovation, while remote roles are also available. - **Career Development**: Strong investment in learning and development programs. The company has been recognized as a "UK's Best Workplace for Development." - **Global Impact**: Work at a company that secures 40% of the Forbes Global 2000, giving employees exposure to complex, large-scale challenges. - **Award-Winning Team**: Consistently wins awards for technology, culture, and innovation, including being named a Fortune Future 50 company. ## Sources 1. [Zscaler About Page](https://www.zscaler.com/company/about-zscaler) 2. [Zscaler Official Website](https://www.zscaler.com/) 3. [Zscaler Careers Page](https://www.zscaler.com/careers) 4. [Zscaler LinkedIn](https://www.linkedin.com/company/zscaler) 5. [Zscaler Benefits Page](https://www.zscaler.com/careers/ams-benefits) ## Other roles at Zscaler - [Customer Support Associate I](https://feeny.ai/job/customer-support-associate-i-zscaler-mohali-gnsta81tmgjj) — Mohali, India - [Financial Representative, Global Accounts Payable](https://feeny.ai/job/financial-representative-global-accounts-payable-zscaler-bengaluru-vd46cexeb6t1) — Bengaluru, India - [Staff Software Development Engineer](https://feeny.ai/job/staff-software-development-engineer-zscaler-mohali-vdw2aqgx652p) — Mohali, India - [Senior BizOps Analyst - Product Operations](https://feeny.ai/job/senior-bizops-analyst-product-operations-zscaler-mohali-b1ja3dy440ea) — Mohali, India - [Principal Software Development Engineer, Platform Engineering](https://feeny.ai/job/principal-software-development-engineer-platform-engineering-zscaler-san-jose-dedtnpw7n1xh) — San Jose, CA - [Senior Technical Success Manager](https://feeny.ai/job/senior-technical-success-manager-zscaler-united-states-d5axagrq2yq7) — United States - [Technical Success Manager-AMS](https://feeny.ai/job/technical-success-manager-ams-zscaler-bengaluru-m703jfgnxvpm) — Bengaluru, India - [Sr. Site Reliability Engineer- Federal](https://feeny.ai/job/sr-site-reliability-engineer-federal-zscaler-santa-clara-8sccmstvqvrb) — Santa Clara, CA - [Senior Services Architect](https://feeny.ai/job/senior-services-architect-zscaler-bangalore-jp0reg7g9yfd) — Bangalore, India / Mohali, India / Pune, India - [Sr. Software Development Engineer](https://feeny.ai/job/sr-software-development-engineer-zscaler-bengaluru-5x1bq6w4wwve) — Bengaluru, India