---
title: 'Sr. Strategic Customer Success Engineer - Central US at FOSSA'
canonical: 'https://feeny.ai/job/sr-strategic-customer-success-engineer-central-us-fossa-central-w9ft2kd4ptsg'
type: 'job'
last_seen: '2026-09-15'
---

# Sr. Strategic Customer Success Engineer - Central US at FOSSA

- **Company:** FOSSA
- **Location:** Central, United States
- **Work type:** remote
- **Posted:** 2026-02-05
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/fossainc/jobs/7561427003

## Job description

Modern software runs on open source, and managing the compliance, security, and regulatory complexity that comes with it is one of the biggest problems facing engineering and legal teams today. FOSSA is the platform they use to address these challenges. We help thousands of organizations automate license compliance, prioritize vulnerabilities, generate and operationalize SBOMs, and meet regulatory requirements. Whether it's scanning AI-generated code for IP risks or helping a company through M&A due diligence, FOSSA gives teams the confidence to ship software they trust.

FOSSA is a rapidly growing series-B company with a truly distributed team. While our roots are in San Francisco, our growing team has members in several countries across many time zones. We’re always working to find the perfect balance of effective approaches to distributed work, while maintaining the direct personal connections that help us work better together and love our jobs.

## Your Mission

You’re a Sr. Strategic Customer Success Engineer that thrives on technical challenges and going deep with customers to help them accomplish their goals. Exceptional work ethic is second nature to you, and you welcome a certain level of ambiguity. You understand that customers are what make a company and are willing and able to bridge the gap, narrow or wide, between customer expectations and what FOSSA delivers today.

Simultaneously, you do not hesitate to speak up internally, you constantly seek to identify and improve technical processes and eliminate obstacles. You can be polished and well spoken in front of customers, articulating complex technical situations in a simple and concise manner to non-technical audiences. You can also be “gloves off” and tell the unvarnished truth in the right circumstances.

Your technical acumen in helping customers is strong, and you are able to adapt to the different personas that interact with FOSSA (Lawyers / IP Councils, Project Managers and other Intermediaries, Engineering Leaders and Software Engineers of various types and backgrounds). Strong bonus if you have had prior OSS or similar experience.

Most importantly, you are a true team player, you want to partner with your Customer Success Managers, other engineers on the CS team, Product and Engineering contributors and many others to drive meaningful outcomes. You love open source and what it stands for in furthering software development and ultimately human advancement. You don’t ever give up and embrace adversity while approaching difficulties head-on.

Responsibilities & Key Skills:

- Lead consulting engagements for FOSSA prospects and customers pertaining to M&A activities involving code licensing and vulnerability audits
- Ongoing technical ownership and accountability over a set of FOSSA’s customers
- Solid understanding of enterprise-grade company stakeholder OSS needs and challenges
- Hands on experience with CI/CD pipelines and how to integrate plugins (e.g. integrate FOSSA CLI in a Jenkins environment)
- Consultative and hands-on approach to deploying FOSSA based on each customer’s specific build environments
- Partner closely with your Customer Success Managers to drive customer strategy around highly technical, often complex integrations and outcomes
- Continuously work to find and cultivate new technical champions within customers, forge trusted advisor relationships with your customers
- Think and act “customer-first”, collaborating closely with all key parts of FOSSA (Success Managers, Product Engineering, Product Management, etc.)

Qualifications:

- Proven ability to write and maintain scripts (bash, Python, Perl, etc.)
- Proven ability to write and maintain customer-facing technical project documentation
- Experience with helping customers plan a complex technical rollout within their organization, identifying key stakeholders, obstacles, etc.
- Working knowledge and understanding of threat modeling and how it applies to modern software architecture, ability to provide consultative recommendations
- Able to partner and collaborate with internal teams in reproducing product defects, coordinate escalations and be able to be provide input to on-call teams at FOSSA
- Desire to thrive by overcoming challenges, ambiguity and other “rough edges” in a fast-growing startup environment
- Sense of humor, persistence, professional gregariousness
- Espouse to core values of being biased toward action, solution oriented, and not afraid to experiment

It’s a plus if you also have:

- Previous experience as a Technical Consulting Engineer, Sales Engineer or Solutions Architect in a related field
- Hands-on Open Source Software (OSS) license compliance consulting experience for Mergers and Acquisitions (M&A)
- Experience with private SaaS (single tenant) and on-prem SaaS (connected and disconnected), kubernetes (k8) or similar experience
- Solid understanding of open source software, passion to learn
- Prior open source software contributor experience
- Working understanding of the different open source licensing frameworks (i.e. GPL, MIT, Apache License, etc.), ability to discuss relative high-level merits of the different licensing frameworks
- Prior experience with SCA and/or SAST tools
- Working knowledge of software development security and vulnerability risks
- Working knowledge and understanding of software development build systems
- Previous SaaS experience, ideally working for a SaaS vendor with a complex implementation and integration requirement (e.g. network and/or cloud monitoring, AI tooling, computer vision, etc.)
- Ability to travel up to 20% of the time to meet with customers as needed

Why you'll love working at FOSSA:

- Amazing team culture and environment
- Named by Built In as Best Start-up to work for 2024, 2025, 2026 and Forbes 2022
- Competitive salary and equity package
- Unlimited PTO

The annual cash compensation range for this position is $200,000 - $240,000 OTE USD. Final compensation will be determined based on experience and skills and may vary from the range listed.

FOSSA is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

## About FOSSA

## Company Overview
- **One-liner**: FOSSA helps engineering teams automate security, license compliance, and SBOM management across their open-source software supply chain.
- **Entity Type**: Private – Series B funded
- **Headquarters**: San Francisco, California, USA (fully remote across US & Canada)
- **Founded**: 2015
- **Founders**: Kevin Wang (CEO) — co-founders not publicly detailed, but Kevin Wang is the primary founder and CEO

## Core Business
- **Primary industry**: Application security, software supply chain management, open-source compliance
- **Target customers**: B2B – engineering, legal, and security teams at enterprises and high-growth tech companies (e.g., Uber, Ford, Zendesk, Motorola, as well as open-source projects like Kubernetes, Webpack, Terraform, ESLint)
- **Mission statement**: "Make open source ubiquitous, risk-free, and exponentially more valuable." (from [fossa.com/about](https://fossa.com/about/))

## Products & Services
- **FOSSA Platform** (SaaS): Unified software supply chain management covering:
  - **Scan** – Automated dependency scanning across all major languages and CI/CD runtimes
  - **Fix** – Guided remediation for critical vulnerabilities, license issues, and end-of-life dependencies
  - **Report** – Generate SBOMs (Software Bill of Materials) and license attribution notices in seconds
  - **Prevent** – Policy enforcement to block risky dependencies before they enter the codebase
- **SBOM Management**: Generation, ingestion, analysis, and sharing for regulatory compliance (e.g., US Executive Order on cybersecurity)
- **License Compliance**: Automated license detection and policy enforcement to reduce legal/IP risk
- **Code Security**: Real-time threat detection and remediation for open-source code
- **fossabot** (AI Agent for Strategic Dependency Updates) – Announced recently to automate dependency updates
- **Open-source tools**: FOSSA also provides free tools for open-source projects (over 7,000 projects use them)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total funding ~$31.7M – Series A ($8.5M in 2019) + Series B ($23.2M in 2020) — per [fossa.com/about](https://fossa.com/about/)
- **Notable Investors/Partners**: Lead investors include Costanoa Ventures, Bain Capital Ventures; angel investors include Marc Benioff (Salesforce), Steve Chen (YouTube), Amr Awadallah (Cloudera), Jaan Tallinn (Skype), Justin Mateen (Tinder) – per [builtin.com/company/fossa](https://builtin.com/company/fossa)
- **Growth Signals**: 
  - Acquired StackShare (2024) and Dawn Labs (2024) to expand developer tools and security capabilities
  - Recognized twice by Built In as a Top 50 Remote Startup to Work For
  - Over 7,000 open-source projects and major enterprises rely on FOSSA tools
  - Headquartered in San Francisco with ~43 total employees (per Built In) – likely larger after acquisitions

## Competitive Advantages
- **First-mover & depth**: Over a decade of focus on open-source risk management – one of the earliest platforms to combine license compliance, vulnerability scanning, and SBOM generation in a single solution.
- **Developer-friendly automation**: Emphasis on speed and workflow integration – fast onboarding, CI/CD native, and AI-driven tools (fossabot) that reduce manual toil.
- **Comprehensive coverage**: Supports all major languages, frameworks, containers, binaries, and snippets – from scanning to remediation and reporting.
- **Trusted by ecosystem**: Used by critical open-source projects (Kubernetes, Webpack, Terraform) and large enterprises – strong network effects and brand recognition.

## Strategic Focus
- **Expand software supply chain platform**: After acquisitions of StackShare and Dawn Labs, FOSSA is building a more holistic suite for developer tools management and security.
- **Regulatory compliance**: Growing demand for SBOM management (US Executive Order, EU Cyber Resilience Act) positions FOSSA as a key enabler for enterprises.
- **AI-driven automation**: Recent release of fossabot signals a push toward AI-assisted dependency updates and proactive maintenance.
- **Scaling enterprise sales**: Targeting larger customers with compliance and security needs, while maintaining free tools for open-source projects to drive adoption.

## Why Work Here
- **Remote-first culture**: FOSSA is fully remote across the US and Canada, with a flexible work environment. Recognized twice as a Top 50 Remote Startup to Work For by Built In.
- **Competitive benefits** (per [fossa.com/careers](https://fossa.com/careers/)):
  - Up to 100% healthcare premium coverage (employee), 75% for dependents
  - 12 weeks paid parental leave
  - Unlimited PTO + paid holidays + mental health days
  - 401(k) with Empower, FSA/HSA/Dependent Care
  - Additional perks: One Medical, Talkspace, Teladoc, Health Advocate, pet-friendly office when co-located
- **Engineering culture**: "Low-ego, team-first environment"; values transparency, accountability, passion, and moving fast. Employees have high autonomy and ownership.
- **Technology stack**: Modern software supply chain tooling – opportunity to work on deeply technical problems (dependency analysis, security, compliance, AI).
- **Current openings**: Senior Software Engineer (Analysis) – Calgary/remote, Senior Support Engineer – East Coast remote, Sales Engineer – San Francisco/remote – per [job-boards.greenhouse.io/fossainc](http://job-boards.greenhouse.io/fossainc)

## Sources
1. [FOSSA About Page](https://fossa.com/about/)
2. [FOSSA Careers Page](https://fossa.com/careers/)
3. [FOSSA Homepage](https://fossa.com/)
4. [Greenhouse Job Board](http://job-boards.greenhouse.io/fossainc)
5. [Built In Company Profile](https://builtin.com/company/fossa)

## Other roles at FOSSA

- [Sr. Sales Engineer - West Coast](https://feeny.ai/job/sr-sales-engineer-west-coast-fossa-us-west-coast-0m91ppndhwh5) — US West Coast