--- title: 'Sr. Systems Administrator (IAM Focus) at Smarsh' canonical: 'https://feeny.ai/job/sr-systems-administrator-iam-focus-smarsh-united-states-07mdzs955c0g' type: 'job' last_seen: '2026-09-09' --- # Sr. Systems Administrator (IAM Focus) at Smarsh - **Company:** Smarsh - **Location:** United States - **Compensation:** $170k–$180k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-24 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/smarsh/4b5fe266-ddd9-475c-abd2-5d1807855362 ## Job description Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is seeking a Senior Systems Administrator focusing strongly on Identity and Access Management to join our IT Operations team. This role will be the primary hands-on administrator for IAM-related systems — Okta, Active Directory, and Microsoft 365 identity — with deep experience building and maintaining integrations across identity, endpoint, and security tooling (including Vanta, Vectra, CrowdStrike, Netskope, and CyberArk). While IAM is the core focus, this is a broad systems administration role: the ideal candidate is a versatile, senior-level systems professional who can flex into other infrastructure and systems administration work as business needs grow. We're looking for someone who combines deep technical depth in identity with the range to contribute wherever the team needs it most. Waht will you do? - Administer and support Okta integrations (SSO, provisioning, workflows, device trust) across enterprise applications, partnering with the IAM/Okta lead as needed - Build, maintain, and troubleshoot integrations between IAM and adjacent systems — identity, endpoint, and security tooling (Vanta, Vectra, CrowdStrike, Netskope, CyberArk) — ensuring reliable data flow and access accuracy across platforms - Collaborate and strengthen Active Directory and Microsoft 365 identity infrastructure, including conditional access and identity governance - Own Okta device trust configuration and endpoint compliance policies - Serve as a senior systems resource across IT Operations, taking on broader systems administration responsibilities beyond IAM as priorities shift (e.g. infrastructure support, endpoint management, other platform administration) - Support audits and compliance efforts (e.g. SOC 2, FedRAMP) with IAM evidence and access control documentation - Troubleshoot and resolve complex identity, access, and systems integration issues escalated from the IT Operations team - Document system configurations and integration architecture to support team knowledge continuity What will you bring? - 7+ years of experience in systems administration, with strong hands-on IAM/identity experience - Demonstrated experience building, maintaining, and troubleshooting integrations across multiple platforms (Okta, AD, M365, and security/endpoint tooling) - Strong background in Okta and Active Directory/Microsoft 365 identity/security administration - Experience with modern security tooling (CrowdStrike, Netskope, CyberArk, or similar) and how they intersect with IAM - Experience supporting compliance frameworks (SOC 2, FedRAMP, or similar) from a systems/identity perspective - Versatility and willingness to take on systems administration work outside of core IAM scope as team needs require - Strong troubleshooting skills and ability to work cross-functionally with InfoSec and IT Operations ## Preferred Qualifications - Okta certifications (Certified Administrator, Certified Consultant) - Experience with CyberArk PAM implementation or administration - Broader systems administration background (servers, endpoint management, networking basics) beyond identity - Prior experience in a regulated or compliance-heavy industry ## About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like. ## About Smarsh ## Company Overview - **One-liner**: Smarsh is a global leader in communications data and intelligence, providing cloud-native, AI-powered archiving, capture, and supervision solutions to help regulated organizations manage compliance risk. - **Entity Type**: Private (backed by K1 Investment Management) - **Headquarters**: Portland, Oregon, United States - **Founded**: 2002 - **Founders**: Stephen Marsh ## Core Business - **Primary industry/industries**: RegTech (Regulatory Technology), Enterprise Compliance, Communications Archiving & Surveillance - **Target customers**: B2B; primarily large financial institutions (top global banks, insurers, investment firms), government agencies, and other highly regulated enterprises. - **Mission or purpose statement**: To help customers use the latest communication, AI, and collaboration tools while minimizing compliance risk, transforming required communications data into business intelligence. ## Products & Services - **Communications Capture**: Captures data from over 80 communication channels including email, mobile, voice, video, chat, and AI tools. - **Regulatory Archiving**: Provides secure, scalable archiving on-premise or in the cloud to meet SEC, FINRA, and global regulatory requirements. - **Communications Surveillance**: AI-powered risk detection and review processes to uncover risks and act before they escalate. - **eDiscovery**: Tools for searching and reviewing archived communications data for legal and regulatory discovery. - **Call Recording and Analytics**: Captures and analyzes voice communications for compliance and insight. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company). - **Key Metric**: Total Funding of $258.6M across 5 rounds; Annual Revenue of $201.2M. - **Notable Investors/Partners**: Parent company is K1 Investment Management. Serves over 6,500 customers, including top global banks. - **Growth Signals**: Named a 2025 Gartner® Magic Quadrant™ Leader for Digital Communications Governance and Archiving Solutions. Employee headcount of 943 people, growing 6.0% year-over-year. Expanding AI and API capabilities. ## Competitive Advantages - **First-mover in cloud and AI**: Has shaped the future of communications data intelligence for regulated industries since 2002. - **Breadth of coverage**: Captures more than 80 communication channels, providing a comprehensive compliance solution. - **AI-powered intelligence**: Transforms compliance data from a checkbox into a strategic advantage with risk detection and business insights. - **Deep expertise**: Over 1,000 employees dedicated to customers, with leadership possessing deep experience in financial services, regulatory technology, and enterprise-scale AI. ## Strategic Focus - **AI and Platform Expansion**: Evolving AI and expanding APIs to deliver smarter compliance and greater control over regulated communications data. - **Agentic & Platform Development**: Actively hiring for roles in "Agentic & Platform" and "Python + AI Platform," indicating a focus on next-generation AI agents and platform capabilities. - **Customer Growth**: Targeting enterprise accounts, including federal (DoW) and financial services sectors, with roles like "Enterprise Account Executive, Federal." ## Why Work Here - **Culture**: Emphasizes collaboration, innovation, and a "One Smarsh" community. Inclusion is embedded in guiding principles with a commitment to equity and empowering every voice. - **Remote/Hybrid/Office**: Offers flexible work arrangements to manage what matters most, both in and out of work. Has 11 locations globally with a workforce distributed across 14 countries. - **Notable Perks**: - **Flexible PTO**: "Take-what-you-need" time off policy. - **Sabbatical**: A four-week sabbatical after six years of employment. - **Wellness Program**: Monthly reimbursement for fitness, mindfulness, and wellness expenses. - **Parental Leave**: Paid leave to welcome new family members. - **Retirement Savings**: Employer match that vests immediately from day one. - **Commuter Benefits**: Monthly reimbursement for transit, biking, or parking. - **Community Impact**: Paid time off to volunteer through the "Full Circle" program. - **Employee Assistance Program (EAP)**: Free and confidential support for personal or work-related challenges. - **Career Growth**: "Scaled for career growth, stability you can count on." Opportunities to develop alongside global experts in AI, data science, and engineering. ## Sources 1. [smarsh.com - Careers](https://www.smarsh.com/careers/) 2. [smarsh.com - About Us](https://www.smarsh.com/about-us/) 3. [linkedin.com - Smarsh Company Page](https://linkedin.com/company/smarsh) 4. [jobs.lever.co - Smarsh Careers](https://jobs.lever.co/smarsh) 5. 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