--- title: 'Sr. Technical Account Manager (TAM) at Redox' canonical: 'https://feeny.ai/job/sr-technical-account-manager-tam-redox-remote-ve0pbtwzfh6m' type: 'job' last_seen: '2026-10-12' --- # Sr. Technical Account Manager (TAM) at Redox - **Company:** Redox - **Location:** Remote - **Compensation:** $120k–$150k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-12 - **Apply:** https://jobs.lever.co/redoxengine/103ed5e8-184f-4d66-a6f6-a8308fda4550 ## Job description Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Impact on Team At the heart of Redox’s mission is the fundamental desire to enable frictionless adoption of technology. As the health tech industry continues to develop new interoperability standards, Sr. Technical Account Managers pair with Redox customers to navigate these new standards and options for enabling better patient care. Technical Account Managers form an important part of the collaborative team between Redox and our customers by developing shared strategies to help our customers reach scale. You’ll use your healthcare experience, clinical workflow understanding and EHR knowledge to provide recommendations and direction to enable healthcare technology adoption. You’ll also play a vital role in helping our customers expand their own understanding and use of Redox and the healthcare integration standards powered by our engine. You'll make a positive impact from day one as part of a collaborative and committed team, and will enjoy opportunities to grow toward your strengths and what interests you most. Job Responsibilities - Partner with enterprise and scaling customers to execute on all post-sale functions - Act as a trusted collaborator with the customer to deliver ideal integration outcomes - Collaborate internally to manage customer success plans and escalations - Maintain internal documentation relating to customers and processes - Create collateral for customer to use at scale - Keep up to date with product enhancements - Monitor industry trends and how they impact our customers Required Skills & Experience - 5+ years of deep EHR integration and workflow knowledge - Demonstrated experience with expanding customers and building franchises - Functional understanding of data formats like HL7v2, XML, X12, APIs - Understanding of various healthcare workflows - Ability to proactively identify new solutions, scopes, and processes for customers - Interest in working with ambiguous and changing responsibilities and initiatives ## Preferred Skills & Experience - Customer Success experience Specific Software Platform/Tools Required and/or Preferred - GSuite required - Jira/Confluence - Salesforce - Catalyst About Redox - Take a look here: https://youtu.be/4OjENXR6UXA ## What We Do Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com. Other Stuff About Us Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process. Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S. Thank you for your interest in Redox! ## #LI-TA1 ## About Redox ## Company Overview - **One-liner**: Redox provides a healthcare data interoperability platform that enables real-time, secure exchange of clinical and administrative data across providers, payers, health tech vendors, EHRs, and life sciences organizations. - **Entity Type**: Private (Series D) - **Headquarters**: Madison, Wisconsin, United States - **Founded**: 2014 - **Founders**: Not publicly listed on primary sources (company is led by CEO Trip Hofer) ## Core Business - Primary industry: Healthcare IT / Healthcare Data Interoperability - Target customers: B2B — hospitals, health systems, payers, health tech vendors, EHR companies, and life sciences organizations - Mission statement: "Accelerating healthcare’s transformation with useful data" — Redox aims to "set the data free" by removing technical barriers to integration, thereby improving patient-provider relationships and healthcare efficiency. ## Products & Services - **Redox Interoperability Platform**: A cloud-based, API-driven platform that standardizes and routes healthcare data between different electronic health records (EHRs), applications, and systems. It handles massive volumes of diverse healthcare data in real time, supporting send, receive, process, and act workflows. The platform is designed to be elegant, secure, and highly scalable. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total Funding of $107.3M across 8 rounds. Annual Revenue of approximately $14M (latest estimate). - **Notable Investors/Partners**: Battery Ventures (led Series C), Adams Street Partners (led Series D). Key technology partners include Amazon Web Services (AWS), Databricks, Google Cloud, Microsoft Azure, and Snowflake (as preferred interoperability partner). - **Growth Signals**: - Processes over 19 billion healthcare data transactions annually. - Connected to over 12,000 healthcare organizations. - 95% of top hospitals listed by US News are in their network. - 14,000+ integrations (live and in progress). - Remote-first since founding; workforce distributed across 6 countries (US, Croatia, Pakistan, Colombia, Australia, India). - Active job postings increased 450% year-over-year (as of latest data), indicating renewed hiring momentum. ## Competitive Advantages - **Deep Healthcare Domain Expertise**: Over 760 person-years of healthcare technology experience within the team. - **Massive Network Effect**: The largest and broadest network of connected healthcare organizations in the industry (12,000+), creating a strong moat. - **Cloud-Native & Platform-Agnostic**: Integrates with major cloud providers (AWS, Azure, GCP) and data platforms (Databricks, Snowflake), making it highly flexible for customers. - **Proven Scale & Reliability**: Processes billions of transactions with 95% coverage of top US hospitals. ## Strategic Focus - **AI & Agentic Experience**: Actively hiring for a Senior Product Manager II focused on "AI Platform & Agentic Experience," signaling a strategic push to incorporate AI agents into their interoperability platform. - **Expanding into Payer Market**: Has a dedicated "Payer Market Lead" in product management, indicating growth focus beyond traditional provider and vendor segments. - **Continued Platform Expansion**: Hiring across technical account executives, sales directors, and DevSecOps to support scaling the platform and customer base. ## Why Work Here - **Remote-First & Work Anywhere**: Redox has been remote-first since its founding. All employees are encouraged to live and work wherever they are happiest, needing only power, wifi, and a computer. - **Strong Benefits Package**: Includes competitive salaries, 401k matching, stock options, 16 weeks of paid parental leave, a 6-week paid sabbatical every 5 years, flexible time off, an annual productivity stipend, a wellness fund, and health/dental insurance from day 1. - **Mission-Driven Culture**: Employees are united by a "battle cry to fight inefficiency" in healthcare. The culture emphasizes autonomy, trust, data-driven decisions, and experimentation. - **Values-Based Hiring**: The company hires and coaches based on core values that form the foundation of their culture. - **Engineering & Technical Focus**: 20% of the workforce is in technical roles. The company is investing heavily in AI and platform engineering. - **Recent Growth & Stability**: With $107M in funding and a massive network, the company is well-capitalized and growing, offering career stability and upward mobility. ## Sources 1. [redoxengine.com - About](https://redoxengine.com/company/) 2. [redoxengine.com - Careers](https://redoxengine.com/company/careers/) 3. [LinkedIn - Redox](https://linkedin.com/company/redoxengine) 4. 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