---
title: 'Sr. Technical Program Manager - Enterprise Delivery at Bureau'
canonical: 'https://feeny.ai/job/sr-technical-program-manager-enterprise-delivery-bureau-bengaluru-1c825fv1bw74'
type: 'job'
last_seen: '2026-09-08'
---

# Sr. Technical Program Manager - Enterprise Delivery at Bureau

- **Company:** Bureau
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/bureau/1cd656f6-ef2d-432f-804c-0369b424f6b1

## Job description

[https://app.ashbyhq.com/api/images/user-content/eadb4172-e32d-48aa-b2d2-1be048f84b9c/1c9ccfe8-7946-4ad5-a384-897fea8db295/Bureau%20Careers%20gamechanger.png]

## ABOUT BUREAU

Bureau is a unified risk decisioning platform for Compliance, Fraud, and Transaction risks. Our platform is a single decision-making engine, powered by a 1 billion+ identity knowledge graph. Over 150 Banks, fintechs, retailers, and digital platforms use Bureau to verify identities faster and stop fraud earlier globally.

Bureau has raised $50M+ from renowned Silicon Valley and global investors including Sorenson Capital and PayPal Ventures and is expanding rapidly from APAC to Americas, Europe, and beyond.

WHY BUREAU?

Bureau is building the infrastructure that makes digital identities and transactions safe and trustworthy for billions of people. The mission is big, the problems are complex, and the impact is real.

We hire people who want that level of responsibility. People who move fast, build systems from scratch, and care deeply about turning strategy into execution. If you want predictability or narrow scope, this won't be your place. If you want to shape how a scaling global company operates—keep reading.

ABOUT THE ROLE - SR. TECHNICAL PROGRAM MANAGER - ENTERPRISE DELIVERY

As a Sr. Technical Program Manager (Senior IC) reporting directly to the CTO Organization, you will be the single point of technical accountability for Bureau’s largest enterprise deployments ($25k+ ACV) across the Banking, Financial Services, and Insurance (BFSI) sectors.

This is an execution-heavy, client-facing role for a hands-on leader who thrives on end-to-end ownership. You will sit directly between client CTOs, engineering leads, and security reviewers, and internal software engineers, data scientists, and product managers to drive rapid Customer Time-to-Live (TTL) and high post-go-live NPS.

## WHAT YOU'LL DO

1. ENTERPRISE PROGRAM EXECUTION & DELIVERY

- End-to-End Delivery Ownership: Lead post-deal enterprise implementations from kickoff, technical scoping, and integration testing through go-live and hypercare.
- Platform & API Integration: Oversee complex integrations across REST APIs, webhooks, mobile SDKs (iOS/Android), device intelligence, and cloud infrastructure.
- TTL Optimization: Relentlessly reduce Customer Time-to-Live (TTL) without compromising reliability, security, or compliance.

1. CLIENT-FACING TECHNICAL BRIDGE

- Executive & Technical Partner: Serve as the primary client-facing technical lead for customer CTOs, Chief Risk Officers (CROs), and security leads.
- Cross-Functional Alignment: Translate complex client technical constraints and banking architectures into crisp, actionable requirements for internal Engineering and Product teams.
- Blocker Resolution: Partner with Solutions Engineering and Product to identify and resolve integration bottlenecks rapidly.

1. RISK, SECURITY & DEPENDENCY MANAGEMENT

- Dependency Mapping: Map and track complex multi-party dependencies across core banking systems, loan origination systems (LOS), and payment gateways.
- Proactive Mitigation: Anticipate technical risks (API latency, SDK compatibility, data residency) early in the delivery cycle and execute concrete mitigation plans.
- BFSI Security Compliance: Ensure deployments strictly comply with banking security standards, data privacy, and SOC2/ISO regulations.

1. GOVERNANCE & DELIVERY SCALING

- Delivery Cadences: Establish project tracking frameworks (Jira, Linear, Confluence) and communication channels tailored for large-scale external customer rollouts.
- Executive Metrics: Track and report delivery velocity, milestone adherence, and CSAT directly to client steering committees and Bureau leadership.
- Playbook Standardization: Build scalable onboarding runbooks and integration templates to streamline future enterprise deliveries.

## WHAT YOU'LL BRING

- 8–12 Years Experience: Proven track record in Technical Program Management or Technical Delivery in B2B SaaS, Fintech, RegTech, or API-first platform companies.
- Senior IC Capability: Proven track record as a high-impact individual contributor capable of driving multi-million-dollar deployments independently without needing a team of direct reports.
- BFSI Domain Expertise: Hands-on experience delivering complex integrations for Tier-1/2 Banks, NBFCs, Insurance, or large payment processors.
- System Architecture Depth: Strong understanding of REST APIs, Webhooks, microservices, mobile SDKs, cloud infrastructure (AWS/GCP), and distributed systems.
- Client Stakeholder Mastery: Exceptional communication skills with demonstrated success managing client C-suite executives, enterprise architects, and engineering teams.
- Agile Execution: Deep proficiency in sprint planning, risk tracking, and structured delivery in fast-paced environments.

## GOOD TO HAVE

- Risk & Fraud Domain: Prior exposure to identity verification (KYC/AML), fraud prevention, device intelligence, or payment processing ecosystems.
- BFSI Security & Compliance: Familiarity with regional banking regulations, data residency rules, and security compliance standards (RBI guidelines, SOC2, ISO 27001).
- Technical Background: Background in software engineering, solutions architecture, or technical consulting prior to moving into technical program management.

## KEY PERFORMANCE INDICATORS (KPIS)

1. Customer Time-to-Live (TTL): Speed from deal closure to production go-live.
2. Post-Go-Live NPS & CSAT: Technical customer satisfaction and delivery quality score.
3. Milestone Delivery Velocity: On-time execution of integration milestones and engineering deliverables.

## OUR CULTURE

- We hire self-motivated people and get out of their way
- We value performance, not hours worked
- Speed, ownership, and impact matter most

## COMPENSATION

- Competitive salary + potential equity
- Health benefits, flexible PTO, learning budget

[https://app.ashbyhq.com/api/images/user-content/eadb4172-e32d-48aa-b2d2-1be048f84b9c/6fccb083-d8dc-45b1-b1fa-bf1309a7b74b/Bureau%20Careers%20Bottom.png] [https://app.ashbyhq.com/api/images/user-content/eadb4172-e32d-48aa-b2d2-1be048f84b9c/94e1a182-4d95-4398-9076-0c819236e8c9/Bureau%20career%20benefits.png]

## About Bureau

## Company Overview
- **One-liner**: Bureau provides a no-code, AI-powered unified risk decisioning platform for real-time fraud prevention, identity verification, and compliance across the customer lifecycle.
- **Entity Type**: Private
- **Headquarters**: San Francisco, California, USA (with major offices in Bangalore and Mumbai, India)
- **Founded**: 2020
- **Founders**: Not publicly available in sources provided

## Core Business
- Primary industry/industries: Fraud prevention, identity verification, regulatory compliance (RegTech), financial technology (FinTech)
- Target customers: B2B – enterprises and high-risk industries such as banking, fintech, e-commerce, gaming, and digital marketplaces
- Mission: “We dream of a future where every click, every interaction, and every transaction is trusted.”
- Vision: To be the single source of trust in the online ecosystem, empowering individuals and businesses to transact confidently.

## Products & Services
- **UnifiedRisk Decisioning Platform**: AI-powered orchestration engine that combines device, behavior, identity, network, and transaction data to make real-time risk decisions across onboarding, authentication, and payments.
- **Identity Verification**: Document and biometric verification for fast, compliant onboarding (63% faster onboarding claimed).
- **Transaction Monitoring & AML**: Real-time monitoring of transactions for anti-money laundering and suspicious activity detection.
- **Account Takeover & Bot Detection**: Behavioral biometrics and device intelligence to detect account takeover attempts and automated bot attacks.
- **Promo Abuse & Location Spoofing Detection**: Tools to prevent promotional abuse and detect fake locations.
- **Graph Identity Network**: Connects identity signals across users and devices to uncover fraud rings.
- **Business Verification**: Automated verification of business entities.
- **Alternative Data**: Uses non-traditional data points for risk scoring.
- **Runtime Application Self Protection (RASP)**: Security layer for runtime application protection.
- **Compliance Automation**: Automates KYC/AML compliance at scale, adapting to changing norms.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 1 billion verified identities processed; 195+ reduction in manual reviews; 70% cost savings from reduced manual review (as claimed on company website)
- **Notable Investors/Partners**: Not disclosed in available sources
- **Growth Signals**: 187 total employees (as of Built In profile); offices in San Francisco, Bangalore, and Mumbai; recognized with multiple awards: Best Payment Fraud Prevention Technology, Best in Class Regtech Solution Award, Brand Asia Award, Top global leader in preventing Account Takeover in Banking, Top Age Verification Service Provider, Innovative APAC Partner of 2024.

## Competitive Advantages
- Unified platform that consolidates multiple risk signals (device, behavior, identity, network, transaction) into a single decision engine.
- Self-learning AI system that makes adaptive, real-time decisions without manual intervention.
- No-code orchestration enables rapid deployment and customization.
- Strong compliance posture (ISO 27001:2013 certified) and ability to adapt to changing KYC/AML regulations.
- Coverage across the entire customer lifecycle from onboarding to ongoing transaction monitoring.

## Strategic Focus
- Expanding the platform’s AI capabilities for adaptive fraud defense.
- Automation of compliance processes to reduce manual review and operational costs.
- Targeting high-risk industries (banking, fintech, gaming) for growth.
- Scaling global presence with offices in India and the US, serving international clients.
- Continuing to build a “Graph Identity Network” to fight sophisticated fraud rings.

## Why Work Here
- **Culture**: Described as purpose-driven, grounded in meritocracy, and “relentless in its pursuit of excellence.” Emphasis on making a meaningful impact against fraud.
- **Work Policies**: Offers a mix of in-office and remote/hybrid options; Built In lists “Offers a remote work program” and “Typical time on-site: None” for some roles, but many roles are labeled “In-Office.” Flexible leave and hybrid work policies that respect real life.
- **Perks & Benefits** (from Built In): Generous parental leave, paid sick days, performance bonuses, gym membership, generous PTO, bereavement leave, family and childcare benefits, health and wellness benefits, learning and development opportunities, and a gaming zone to unplug.
- **Growth Environment**: Fast-growing startup (est. 2020, 187 employees) with opportunities for ownership and impact in a high-stakes domain.
- **Locations**: Primarily in-office in Bangalore, with additional offices in San Francisco and Mumbai. Some remote possibilities.

## Sources
1. [bureau.id](https://bureau.id/) – Main website
2. [bureau.id/company](https://bureau.id/company) – About page
3. [builtin.com](https://builtin.com/company/bureau-bureauid) – Built In company profile
4. [jobs.bureau.id](https://jobs.bureau.id/) – Careers page
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/bureau) – Ashby job listings

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