---
title: 'Sr. Technical Program Manager, Hardware/Software Integration at Serve Robotics'
canonical: 'https://feeny.ai/job/sr-technical-program-manager-hardware-software-integration-serve-robotics-rmawvht5mx5b'
type: 'job'
last_seen: '2026-09-14'
---

# Sr. Technical Program Manager, Hardware/Software Integration at Serve Robotics

- **Company:** Serve Robotics
- **Location:** United States
- **Compensation:** $150k–$187k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/serverobotics/50b38a54-0979-4595-9b9a-e1fdd50c1f0d

## Job description

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

## Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

This role will be focused on overseeing the planning, execution, and optimization of complex technical projects related to the company’s hardware, software, manufacturing test, and deployment efforts. The TPM will help coordinate efforts across mechanical, electrical, embedded, systems, manufacturing, and operations teams to ensure smooth hand-offs and efficient delivery of components, robots, and software. The TPM will need to deeply understand technical systems and processes to identify potential roadblocks and drive continuous improvement initiatives. The role will also help develop and implement processes to help the organization streamline and advance initiatives to help with robot upgrades, product development processes, and new feature development.

## Responsibilities

- Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various hardware and software projects including robot feature development, continuous upgrade projects, and new product development.
- Lead and coordinate efforts across hardware and software engineering teams, product managers, operations teams, and business stakeholders
- Gather requirements, align priorities, and communicate project status updates effectively.
- Develop and implement processes that streamline workflows and improve efficiency.
- Help teams set up and execute sprints to effectively prioritize and track work.
- Analyze and update existing processes and identify areas for optimization and improvement.
- Coordinate broad communication efforts to keep all teams informed and aligned.
- Create detailed project documentation, including technical specifications, roadmaps, project plans, and status reports to maintain transparency and accountability.

## Qualifications

- BS degree in Mechanical, electrical, mechatronics or another equivalent engineering discipline
- 3-5 years of experience in engineering program management, or technical program management
- 3-5 years experience with hardware, systems,, or autonomous systems development processes
- Experience successfully articulating technical concepts to both technical and non-technical partners
- Strong track record of managing complex cross-functional projects and shipping product features in a production environment
- Experience building strong working relationships with senior leaders and engineers across functions and departments
- Ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience

What Makes You Stand Out

- MS degree in Mechanical, electrical or another equivalent engineering discipline
- Experience in robotics and autonomous systems, especially ones running in public spaces
- Experience with products that include policy or regulatory aspects

## About Serve Robotics

## Company Overview
- **One-liner**: Serve Robotics develops and operates AI-powered, low-emission autonomous sidewalk robots for last-mile delivery, primarily for food and retail.
- **Entity Type**: Public (NASDAQ: SERV, IPO March 2024)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2021 (spun out of Postmates / Uber)
- **Founders**: Ali Kashani (Co-founder, CEO), Touraj Parang (Co-founder, President & COO), Euan Abraham (Co-founder & VP of Software), Dmitry Demeshchuk (Co-founder & VP of Product and Design)

## Core Business
- **Primary industry**: Autonomous vehicle technology / Robotics / Last-mile delivery logistics
- **Target customers**: B2B — enterprise partners like Uber Eats and 7-Eleven; also directly serves restaurants and local businesses via robots
- **Mission or purpose statement**: “We go beyond self interest, always taking our community into account. We empower each other with trust and autonomy to solve big problems and build a sustainable future.”

## Products & Services
- **Serve Autonomous Delivery Robot**: Level 4 autonomous sidewalk robot designed for contactless delivery. Cargo capacity suitable for food and small goods, operates at walking speed, 98% lower CO₂ emissions than a car.
- **Delivery-as-a-Service**: End-to-end robotic delivery service integrated with Uber Eats and other platforms. Robots are deployed in fleets, managed remotely by Serve’s operations team.
- **Proprietary Autonomy Software & Data Flywheel**: End-to-end perception, planning, and control stack trained on real-world delivery data.

## Market Standing
- **Valuation / Market Cap**: ~$336.6 million (as of mid-2025) – market cap fluctuates with stock price (currently ~$7.95/share)
- **Key Metric** (Private funding & public revenue): Total Funding $397.7 million; Annual Revenue ~$2.7 million (based on 2024/2025 data)
- **Notable Investors / Partners**: NVIDIA (lead investor in venture round), Uber (corporate round & commercial partner), Magna International (manufacturing partner), 7-Eleven (enterprise customer)
- **Growth Signals**: Fleet grew to 400+ robots across five U.S. metros (LA, Miami, Dallas, Atlanta, Chicago); over 100,000 deliveries completed; signed contract with Uber Eats to deploy up to 2,000 robots; headcount grew 102.9% YoY to 303 employees; active job postings up 43.9% YoY.

## Competitive Advantages
- **Level 4 autonomy**: One of the first AV companies to achieve true Level 4 autonomy in sidewalk delivery.
- **Low‑emission, pedestrian‑scale design**: Robots emit 98% less CO₂, weigh 90% less, and have 99% less kinetic energy than a car — enabling regulatory acceptance and community goodwill.
- **Exclusive partnerships**: Multi‑year commercial agreement with Uber Eats (up to 2,000 robots) and presence on 7-Eleven’s delivery network.
- **Manufacturing scale**: Partnership with Magna International (Tier 1 automotive supplier) ensures high‑volume production quality.
- **Patent portfolio**: CEO Ali Kashani holds 26+ patents in robotics and AI.

## Strategic Focus
- **Nationwide scale‑up**: Expanding to additional U.S. markets beyond the current five metros.
- **Fleet density**: Increasing robot count per market to improve service economics and delivery density.
- **Data flywheel**: Using real‑world delivery data to improve autonomy, reduce cost per mile, and unlock new use cases.
- **Manufacturing ramp**: Scaling production line with Magna to reduce unit cost and increase deployment speed.
- **New verticals**: Exploring grocery, retail, and other last‑mile categories beyond restaurant delivery.

## Why Work Here
- **Culture & values**: Mission‑driven, collaborative, trust‑based culture. Core values include “Deliver delight,” “Empower people,” and “Be mission driven.” Employees report high autonomy and a focus on sustainability.
- **Growth trajectory**: Headcount grew 102% in the last year; 59 active job postings across engineering, operations, product, and finance.
- **Work environment**: Hybrid/office presence in Los Angeles (HQ); operations roles require field work. Remote/hybrid policy not explicitly stated but likely flexible for engineering.
- **Notable perks & recognition**: Fast Company “15 Tech Startups to Watch” (2022), TED Conference featured talk (2020), EY Entrepreneur Of The Year Bay Area Award (2025). Strong alumni pipeline from Uber, Cruise, Apple, Amazon — learning from top robotics talent.
- **Engineering culture**: Emphasis on building safe, real‑world autonomous systems. Tech stack includes AI, computer vision, sensor fusion, and cloud infrastructure.

## Sources
1. [serverobotics.com](https://www.serverobotics.com/)
2. [serverobotics.com/company](https://www.serverobotics.com/company/index.html)
3. [serverobotics.com/careers](https://www.serverobotics.com/careers)
4. [linkedin.com/company/serverobotics](https://www.linkedin.com/company/serverobotics)
5. [jobs.ashbyhq.com/serverobotics](https://jobs.ashbyhq.com/serverobotics)

## Other roles at Serve Robotics

- [Operations Associate](https://feeny.ai/job/operations-associate-serve-robotics-washington-420mbmx4m8k0) — Washington, DC
- [Environmental Health & Safety (EHS) Specialist](https://feeny.ai/job/environmental-health-safety-ehs-specialist-serve-robotics-los-angeles-vp9haa9ha5bb) — Los Angeles, CA
- [VP Product & Design](https://feeny.ai/job/vp-product-design-serve-robotics-united-states-dh2pyrwywacj) — United States
- [VP of IT Infrastructure & Operations](https://feeny.ai/job/vp-of-it-infrastructure-operations-serve-robotics-united-states-6x5jg466vpa1) — United States
- [Electrical Engineer](https://feeny.ai/job/electrical-engineer-serve-robotics-redwood-city-01061b00pbwx) — Redwood City, CA
- [Regional Operations & Fleet Expansion Manager](https://feeny.ai/job/regional-operations-fleet-expansion-manager-serve-robotics-gold-coast-awqk69fbnggg) — Gold Coast, Australia
- [Field Operations Associate](https://feeny.ai/job/field-operations-associate-serve-robotics-dallas-xb5yh1cz1v9a) — Dallas, TX
- [Operations Associate - Part Time (San Jose, CA)](https://feeny.ai/job/operations-associate-part-time-san-jose-ca-serve-robotics-san-jose-we1vc3kspj4c) — San Jose, CA
- [Electrical Engineer](https://feeny.ai/job/electrical-engineer-serve-robotics-penang-gd37gdyfppf6) — Penang, Malaysia
- [Senior Manager, Hardware Engineering](https://feeny.ai/job/senior-manager-hardware-engineering-serve-robotics-redwood-city-x4h56yew80pn) — Redwood City, CA