---
title: 'Staff AI Engineer at Get Well Network'
canonical: 'https://feeny.ai/job/staff-ai-engineer-get-well-network-bengaluru-0r7tphf95qw7'
type: 'job'
last_seen: '2026-10-15'
---

# Staff AI Engineer at Get Well Network

- **Company:** Get Well Network
- **Location:** Bengaluru, India
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/getwellnetwork/jobs/5451922008

## Job description

Opportunity:

Get Well is seeking a highly skilled and proficient Staff AI Engineer to drive the development and implementation of advanced AI solutions. This role focuses on the technical execution of AI projects, leveraging expertise in Large Language Models (LLMs), multimodal AI systems, and agentic systems to create innovative healthcare solutions. You will work closely with AI engineering teams, product teams, and cross-functional stakeholders to translate technological capabilities into impactful healthcare solutions, serving as a key technical liaison.

Responsibilities:

AI Solution Development

- Design, develop, and implement AI solutions leveraging unimodal and multimodal Large Language Models (LLMs) and agentic systems.
- Develop and integrate agentic systems using frameworks like CrewAI, LangChain, and LangGraph to enable autonomous decision-making and workflow automation.
- Enhance product ecosystems by incorporating emerging AI technologies to improve functionality and user experience.
- Execute model training, fine-tuning, and optimization of inference engines for high-performance AI systems.
- Ensure technical excellence in AI solution design and implementation.
- Evaluate and integrate emerging AI technologies into existing systems.

Cross-Functional Collaboration

- Serve as primary technical liaison between AI engineering teams and product teams
- Translate technical capabilities into product requirements and user-centric solutions
- Help facilitate communication and alignment across engineering, product, and clinical teams
- Drive collaborative innovation and knowledge sharing

Infrastructure and Optimization

- Optimize cloud-based AI infrastructure for scalability, performance, and reliability.
- Implement best practices for efficient AI system deployment and maintenance, including agentic workflows.

Performance and Quality Assurance

- Establish and maintain rigorous testing and validation protocols for AI models
- Drive continuous improvement in AI model accuracy, efficiency, and robustness.

Monitoring and Observability

- Implement and manage monitoring solutions for AI systems using tools such as Langfuse, Prometheus, Grafana, or equivalent platforms to ensure operational health and performance.
- Analyze observability data to identify and resolve issues in AI model behavior, agentic system performance, and system reliability.
- Develop proactive monitoring strategies to detect anomalies and ensure reliability of AI deployments.

Compliance and Ethical AI

- Ensure AI solutions adhere to healthcare regulatory standards and data privacy requirements (e.g., HIPAA, GDPR)
- Develop and enforce ethical AI guidelines to mitigate biases
- Uphold high standards for secure handling of sensitive information, including ePHI and PHI, per federal, state, and local regulations.

Requirements:

- Master's degree or higher in Computer Science, Artificial Intelligence, Machine Learning, or a closely related technical field
- 10+ years of experience with minimum 3+ years of technical experience in AI/ML technologies
- Proven track record of delivering complex AI solutions in healthcare or technologically advanced domains
- Deep technical proficiency in:

-

- Large Language Model (LLM) architectures
- Multimodal AI system design
- Agentic system development using frameworks like CrewAI, LangChain, and LangGraph.
- Machine learning model training and fine-tuning
- Cloud computing infrastructure (AWS preferred)
- AI/ML frameworks and development tools (e.g., TensorFlow, PyTorch, Hugging Face)
- AI monitoring and observability tools such as Langfuse, Prometheus, Grafana, or equivalent platforms.
- Strong programming skills in Python, C++, or other relevant languages.
- Experience in agile and adaptive project management methodologies
- Exceptional problem-solving and analytical skills, with a focus on delivering scalable solutions.
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Collaborative mindset with experience working in cross-functional teams.
- Ability to mentor junior engineers and contribute to team development.
- Knowledge of healthcare technology landscapes and regulatory environments (e.g., HIPAA, GDPR) is a plus.
- Awareness of emerging AI technologies, including agentic systems, MCP, A2A protocol and their potential applications.
- Adaptability to work in fast-evolving technological environments.
- Commitment to adhering to organizational information security policies and protecting sensitive information, including ePHI and PHI, in accordance with Federal, State, and local regulations.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

- SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems.
- SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-futu re.html
- Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
- TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME

## About Get Well Network

## Company Overview
- **One-liner**: Get Well provides a comprehensive digital patient engagement platform that empowers patients and families to take an active role in their healthcare journey across inpatient, outpatient, community, and home settings.
- **Entity Type**: Private (subsidiary of SAIGroup, acquired in 2025)
- **Headquarters**: Bethesda, Maryland, United States
- **Founded**: August 2000
- **Founders**: Michael O'Neil

## Core Business
- **Primary Industry**: Digital health IT, patient engagement software (SaaS), healthcare AI
- **Target Customers**: Health systems, hospitals, government agencies (e.g., VA), health plans, pediatric hospitals, global healthcare providers — primarily B2B/Enterprise
- **Mission**: To help patients and families take a more active role in their healthcare journeys

## Products & Services
- **Get Well 360**: Next-generation digital patient engagement platform integrating AI navigation, live navigators, and automated care journeys across the entire care ecosystem.
- **Get Well Inpatient**: SmartRoom and Hospital Journey Manager solutions that engage patients from admission through discharge (education, entertainment, feedback, meal ordering, etc.).
- **Get Well Anywhere – Federal**: FedRAMP Moderate certified solution tailored for government healthcare, integrated with GovCloud for veteran and military care.
- **Get Well Loop**: Post-discharge and care management platform (formerly HealthLoop) for outpatient follow-up and risk monitoring.
- **Get Well Practice**: Outpatient clinic engagement solution for appointment reminders, check-ins, and care plan adherence.
- **Get Well Rounds+**: Clinical rounding tool that enhances bedside communication and care team coordination.
- **Population Health & Member Engagement (Health Plans)**: Platform for health plan members to improve engagement, scale care management, and reduce costs.

All products are SaaS-based with deep EHR integrations, AI capabilities, and interoperable APIs.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company, acquired by SAIGroup)
- **Key Metric**: Serves over 10 million patients annually across 1,000+ hospitals and clinical partner sites; 700+ clients; 50M+ patient interactions per year; 1000+ live health IT integrations
- **Notable Investors/Partners**: Part of SAIGroup (enterprise AI platform); clients include Ascension Health, Boston Children’s Hospital, Kaiser Permanente, Sharp HealthCare, Tenet Healthcare, Trinity Health, and the U.S. Department of Veterans Affairs
- **Growth Signals**: Acquisition by SAIGroup in 2025; expansion into federal market with FedRAMP certification; opened a major engineering hub in Bangalore, India; 20+ job openings in AI, data engineering, and product management as of 2025

## Competitive Advantages
- **25+ years of experience**: Pioneered the concept of Interactive Patient Care in 2000.
- **Comprehensive care coverage**: Only platform spanning inpatient, outpatient, community, home, and health plan settings with a unified longitudinal data model.
- **Security & compliance**: HITRUST, SOC 2, and FedRAMP Moderate certifications – rare in patient engagement.
- **Deep EHR integration**: 1000+ unique health IT integrations including major EHRs.
- **AI-native**: New AI navigation and live navigators added via SAIGroup acquisition, differentiating from legacy vendors.
- **Award-winning**: Recognized by KLAS Research and AVIA Marketplace (2024).

## Strategic Focus
- **AI & personalization**: Leveraging SAIGroup’s AI platform to create predictive, conversational patient experiences.
- **Government expansion**: Scaling Get Well Anywhere – Federal across VA and DoD settings.
- **Health plan growth**: Deeper penetration into member engagement and population health management.
- **Global reach**: Expanding international presence (currently in 20+ countries).
- **Talent buildout**: Aggressively hiring AI engineers, data software engineers, and product leaders in Bangalore and Bethesda.

## Why Work Here
- **Culture**: Empowering, entrepreneurial, and mission-driven ("Changing how patients experience healthcare"). Colleagues describe an environment that supports professional and personal well-being.
- **Remote/Hybrid**: Flexible – many roles are remote (across 30+ states); offices in Bethesda, MD and Bangalore, India with casual environment, snacks, and drinks.
- **Perks**: Exceptionally generous PTO, paid leave programs, 401(k) with incentive plan, full health benefits, fitness reimbursement, cellphone subsidy, pet insurance, peer recognition, education programs, health advocacy, and EAP.
- **Engineering & AI focus**: 100+ engineers; heavy investment in AI and data engineering; opportunities to work on FedRAMP and high-scale healthcare platforms.
- **Diversity & Inclusion**: Equal opportunity employer; actively supports employee charity (Get Involved Now 501(c)(3)); chili cook-offs and team events.

## Sources
1. [getwellnetwork.com](https://www.getwellnetwork.com/)
2. [getwellnetwork.com/careers](https://www.getwellnetwork.com/about-patient-centered/careers/)
3. [Get Well Corporate Profile PDF](https://www.getwellnetwork.com/wp-content/uploads/2019/09/PRESS-KIT_Mini-Corporate-Profile.pdf)
4. [Greenhouse job board](http://job-boards.greenhouse.io/getwellnetwork)
5. [JazzHR career page](https://getwellnetwork.applytojob.com/apply)
6. [SAIGroup Acquisition (implied from Get Well website)](https://www.getwellnetwork.com/) – "Get Well is now part of SAI Group"

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