--- title: 'Staff AI Engineer at Get Well Network' canonical: 'https://feeny.ai/job/staff-ai-engineer-get-well-network-bengaluru-7zk94v2b6qef' type: 'job' last_seen: '2026-09-10' --- # Staff AI Engineer at Get Well Network - **Company:** Get Well Network - **Location:** Bengaluru, India - **Posted:** 2026-06-12 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/getwellnetwork/jobs/5256166008 ## Job description Opportunity Get Well (GW RhythmX) is seeking a highly experienced and innovative Staff AI Engineer to lead the architecture, development, and optimization of cutting-edge AI solutions across the organization’s healthcare platform. This role requires deep technical expertise in large language models (LLMs), multimodal AI systems, agentic frameworks, and voice technologies—including STT (speech-to-text) and TTS (text-to-speech). As a Staff-level technical leader, you will guide the AI engineering lifecycle from conceptualization to deployment at scale while serving as a key cross-functional partner to product, engineering, and clinical teams. This is a high-impact, hands-on role for a forward-thinking AI expert with a strong understanding of emerging agentic systems and best practices in safety, observability, and machine learning operations in regulated environments. ## Responsibilities Healthcare-Focused AI System Design & Development - Architect and develop production-ready AI models trained on real-world clinical datasets sourced from hospital systems, EHRs, and patient engagement platforms. - Partner with clinical informatics and product teams to derive insights from structured and unstructured health data, including FHIR, HL7, CCDA, and EHR notes. - Design and train speech-to-text (STT) and text-to-speech (TTS) models to power voice-enabled AI applications and virtual assistants in a healthcare setting. - Integrate and optimize agentic systems using frameworks such as LangChain, LangGraph, or CrewAI for autonomous decision-making and workflow automation. - Drive the end-to-end development lifecycle—from data prep and model training to evaluation, deployment, and monitoring—ensuring responsiveness and efficiency in high-impact healthcare settings. - Evaluate and incorporate emerging AI technologies and architectural tools to improve intelligence, personalization, and user experience. Infrastructure Optimization & MLOps - Lead the model lifecycle from ingestion and preprocessing of healthcare datasets (e.g., EHR records, patient surveys, clinical measurements) to training, evaluation, and deployment into hospital IT ecosystems. - Lead the design and optimization of cloud-based AI infrastructure, focusing on scalability, performance, observability, and cost-efficiency (Azure preferred). - Establish and maintain scalable CI/CD pipelines, GPU-optimized runtimes, and real-time or batch inference systems in Azure healthcare-compliant environments. - Ensure reliability, production-grade observability, and rollback safeguards using tools like Langfuse, Prometheus, Grafana, and other internal tools. Monitoring, Observability & Reliability - Set up and manage observability tools and frameworks such as Langfuse, Prometheus, Grafana, or equivalent to monitor operational health of AI models and agentic workflows. - Establish proactive monitoring for model performance, agent behavior, anomaly detection, and feedback loop management. - Rapidly diagnose and address system bottlenecks, drift, or failure points in production environments. Healthcare Compliance & Responsible AI - Ensure all AI solutions adhere to HIPAA, GDPR, and internal privacy and data security standards. - Design and enforce ethical AI principles, focusing on bias mitigation, explainability, reproducibility, and accountability. - Oversee secure handling and governance of sensitive data, including ePHI and PHI, in compliance with Federal, State, and local regulations. Cross-Functional Collaboration & Technical Leadership - Act as a principal technical liaison between AI engineering, product, design, and clinical stakeholders. - Translate complex technical architectures into product-aligned features and user-centric outcomes. - Collaborate closely with clinical experts to ensure AI solutions address high-impact, evidence-based healthcare needs. - Mentor and elevate junior engineers through architecture reviews, hands-on pairing, and code quality leadership. - Drive a culture of innovation, excellence, and learning across AI engineering and data science teams. ## Qualifications Education & Experience - Master’s or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a closely related technical field. - 8–10+ years of hands-on experience in AI/ML development, with 3+ years in technical leadership or Staff/Principal-level roles. - Proven track record of delivering production-grade AI systems in healthcare industries. Technical Expertise - Deep expertise in: - LLMs (e.g., OpenAI, LLaMA, Claude) and transformer-based NLP models - Multimodal learning architectures integrating text, image, and structured healthcare data - Fine-tune SLMs / LLMs and develop ML models for healthcare-specific use cases. - Agentic AI systems using frameworks like CrewAI, LangChain, and LangGraph - STT/TTS models (e.g., Whisper, Tacotron, FastSpeech, DeepSpeech) - Advanced programming in Python (required); familiarity with C++ is a plus. - Proficient in AI/ML frameworks such as PyTorch, TensorFlow, Hugging Face, and model serving stacks. - Hands-on experience with MLOps frameworks, infrastructure-as-code, container orchestration, and model registries. - Familiarity with healthcare data standards (FHIR, HL7, SNOMED, ICD-10) and clinical integration best practices - Awareness of cutting-edge trends in Agentic Systems, Multimodal Context Processing (MCP), A2A (Agent-to-Agent) protocols, and healthcare-centric AI safety practices. Professional Attributes - Strong analytical and problem-solving abilities with a bias for action. - Excellent communicator—able to translate complex AI systems to diverse stakeholders. - Proven ability to work in fast-paced, cross-functional, and agile product environments. - Committed to high standards of privacy, compliance, and ethical AI. - Demonstrated experience mentoring engineers and influencing platform and product direction through thought leadership. - Adaptability to rapid technological shifts and emerging AI frameworks. ## About GW RhythmX GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by [KLAS Research](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4555009-1&h=2077320412&u=https%3A%2F%2Fnam10.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fklasresearch.com%252Freport%252F2024-best-in-klas-awards-global-software%252F3414%26data%3D05%257C02%257Cdeepthib%2540rhythmx.ai%257C2b794d352da14d386e3e08de207fc598%257C68f1bbae192f4de886bfea1b30c84d8c%257C0%257C0%257C638983930389461115%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3DGbL9W8UjxJtmNPtik206mKlp8k0xkYPPFx%252FJU7CcQnA%253D%26reserved%3D0&a=KLAS+Research), [Fierce Healthcare](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4555009-1&h=491521319&u=https%3A%2F%2Fnam10.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fwww.getwellnetwork.com%252Fpr%252Fget-well-earns-fierce-healthcare-dei-award%252F%26data%3D05%257C02%257Cdeepthib%2540rhythmx.ai%257C2b794d352da14d386e3e08de207fc598%257C68f1bbae192f4de886bfea1b30c84d8c%257C0%257C0%257C638983930389470674%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3DWPsM8fAJYsgbeUX%252FPQdvkoH2pXM1U0rfOtTPorId4pg%253D%26reserved%3D0&a=Fierce+Healthcare), and [AVIA Marketplace](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4555009-1&h=3569048666&u=https%3A%2F%2Fnam10.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fwww.prnewswire.com%252Fnews-releases%252Fget-well-named-to-avia-marketplaces-2024-top-smart-rooms-companies-302172276.html%26data%3D05%257C02%257Cdeepthib%2540rhythmx.ai%257C2b794d352da14d386e3e08de207fc598%257C68f1bbae192f4de886bfea1b30c84d8c%257C0%257C0%257C638983930389484611%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3DW0mFQTrvNFpagObK60zaHmySrX5uxYuv%252B0TENwyIAZU%253D%26reserved%3D0&a=AVIA+Marketplace). A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally. GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. ## About Get Well Network ## Company Overview - **One-liner**: Get Well provides a comprehensive digital patient engagement platform that empowers patients and families to take an active role in their healthcare journey across inpatient, outpatient, community, and home settings. - **Entity Type**: Private (subsidiary of SAIGroup, acquired in 2025) - **Headquarters**: Bethesda, Maryland, United States - **Founded**: August 2000 - **Founders**: Michael O'Neil ## Core Business - **Primary Industry**: Digital health IT, patient engagement software (SaaS), healthcare AI - **Target Customers**: Health systems, hospitals, government agencies (e.g., VA), health plans, pediatric hospitals, global healthcare providers — primarily B2B/Enterprise - **Mission**: To help patients and families take a more active role in their healthcare journeys ## Products & Services - **Get Well 360**: Next-generation digital patient engagement platform integrating AI navigation, live navigators, and automated care journeys across the entire care ecosystem. - **Get Well Inpatient**: SmartRoom and Hospital Journey Manager solutions that engage patients from admission through discharge (education, entertainment, feedback, meal ordering, etc.). - **Get Well Anywhere – Federal**: FedRAMP Moderate certified solution tailored for government healthcare, integrated with GovCloud for veteran and military care. - **Get Well Loop**: Post-discharge and care management platform (formerly HealthLoop) for outpatient follow-up and risk monitoring. - **Get Well Practice**: Outpatient clinic engagement solution for appointment reminders, check-ins, and care plan adherence. - **Get Well Rounds+**: Clinical rounding tool that enhances bedside communication and care team coordination. - **Population Health & Member Engagement (Health Plans)**: Platform for health plan members to improve engagement, scale care management, and reduce costs. All products are SaaS-based with deep EHR integrations, AI capabilities, and interoperable APIs. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company, acquired by SAIGroup) - **Key Metric**: Serves over 10 million patients annually across 1,000+ hospitals and clinical partner sites; 700+ clients; 50M+ patient interactions per year; 1000+ live health IT integrations - **Notable Investors/Partners**: Part of SAIGroup (enterprise AI platform); clients include Ascension Health, Boston Children’s Hospital, Kaiser Permanente, Sharp HealthCare, Tenet Healthcare, Trinity Health, and the U.S. Department of Veterans Affairs - **Growth Signals**: Acquisition by SAIGroup in 2025; expansion into federal market with FedRAMP certification; opened a major engineering hub in Bangalore, India; 20+ job openings in AI, data engineering, and product management as of 2025 ## Competitive Advantages - **25+ years of experience**: Pioneered the concept of Interactive Patient Care in 2000. - **Comprehensive care coverage**: Only platform spanning inpatient, outpatient, community, home, and health plan settings with a unified longitudinal data model. - **Security & compliance**: HITRUST, SOC 2, and FedRAMP Moderate certifications – rare in patient engagement. - **Deep EHR integration**: 1000+ unique health IT integrations including major EHRs. - **AI-native**: New AI navigation and live navigators added via SAIGroup acquisition, differentiating from legacy vendors. - **Award-winning**: Recognized by KLAS Research and AVIA Marketplace (2024). ## Strategic Focus - **AI & personalization**: Leveraging SAIGroup’s AI platform to create predictive, conversational patient experiences. - **Government expansion**: Scaling Get Well Anywhere – Federal across VA and DoD settings. - **Health plan growth**: Deeper penetration into member engagement and population health management. - **Global reach**: Expanding international presence (currently in 20+ countries). - **Talent buildout**: Aggressively hiring AI engineers, data software engineers, and product leaders in Bangalore and Bethesda. ## Why Work Here - **Culture**: Empowering, entrepreneurial, and mission-driven ("Changing how patients experience healthcare"). Colleagues describe an environment that supports professional and personal well-being. - **Remote/Hybrid**: Flexible – many roles are remote (across 30+ states); offices in Bethesda, MD and Bangalore, India with casual environment, snacks, and drinks. - **Perks**: Exceptionally generous PTO, paid leave programs, 401(k) with incentive plan, full health benefits, fitness reimbursement, cellphone subsidy, pet insurance, peer recognition, education programs, health advocacy, and EAP. - **Engineering & AI focus**: 100+ engineers; heavy investment in AI and data engineering; opportunities to work on FedRAMP and high-scale healthcare platforms. - **Diversity & Inclusion**: Equal opportunity employer; actively supports employee charity (Get Involved Now 501(c)(3)); chili cook-offs and team events. ## Sources 1. [getwellnetwork.com](https://www.getwellnetwork.com/) 2. [getwellnetwork.com/careers](https://www.getwellnetwork.com/about-patient-centered/careers/) 3. [Get Well Corporate Profile PDF](https://www.getwellnetwork.com/wp-content/uploads/2019/09/PRESS-KIT_Mini-Corporate-Profile.pdf) 4. [Greenhouse job board](http://job-boards.greenhouse.io/getwellnetwork) 5. [JazzHR career page](https://getwellnetwork.applytojob.com/apply) 6. [SAIGroup Acquisition (implied from Get Well website)](https://www.getwellnetwork.com/) – "Get Well is now part of SAI Group" ## Other roles at Get Well Network - [AI Engineer](https://feeny.ai/job/ai-engineer-get-well-network-bengaluru-j7xcc6y8s1xm) — Bengaluru, India - [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-get-well-network-bengaluru-0qcbzy0r00v4) — Bengaluru, India - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-get-well-network-bengaluru-y25v9ecehxm4) — Bengaluru, India - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-get-well-network-bengaluru-njnkeekm0emq) — Bengaluru, India - [Digital Program Developer](https://feeny.ai/job/digital-program-developer-get-well-network-bengaluru-m84e9612zv6h) — Bengaluru, India - [Technical Product Owner_Admin Content Systems](https://feeny.ai/job/technical-product-owner-admin-content-systems-get-well-network-bengaluru-3wrt6f2yhr6h) — Bengaluru, India - [Technical Product Owner_Mobility Innovation](https://feeny.ai/job/technical-product-owner-mobility-innovation-get-well-network-bengaluru-80830qvwh5qn) — Bengaluru, India - [Technical Product Owner_Integration Ecosystem](https://feeny.ai/job/technical-product-owner-integration-ecosystem-get-well-network-bengaluru-j4kkt1ghtvyg) — Bengaluru, India - [Senior AI QA Engineer](https://feeny.ai/job/senior-ai-qa-engineer-get-well-network-bengaluru-ra8e1wq9pwtp) — Bengaluru, India - [Senior QA Engineer](https://feeny.ai/job/senior-qa-engineer-get-well-network-bengaluru-x5k2nkqsmh4z) — Bengaluru, India