--- title: 'Staff AI Product Engineer at Relevance AI' canonical: 'https://feeny.ai/job/staff-ai-product-engineer-relevance-ai-sydney-9m7yb053d5cc' type: 'job' last_seen: '2026-09-06' --- # Staff AI Product Engineer at Relevance AI - **Company:** Relevance AI - **Location:** Sydney, Australia - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-05 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/relevanceai/48ce82ea-0772-4e51-a979-eb56c32ca019 ## Job description Location 📍: Sydney, AU, Hybrid (3 days in office required) ## About Us 🚀 At Relevance AI, we’re building the home of the AI workforce. Our mission is simple: empower every team to delegate meaningful work to AI agents that think, act, and collaborate like experts. With Relevance AI, anyone can create and manage intelligent agents that handle workflows, decisions, and collaboration - all within one unified platform. Our technology already powers industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them scale excellence across operations, marketing, and sales. We’re backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, and raised our Series B in April 2025 to accelerate growth and push the boundaries of agentic automation. Headquartered in San Francisco and Sydney, we operate on a hybrid model and thrive on curiosity, collaboration, and execution - we move fast, think big, and win together. In 2025, we were proud to be named LinkedIn’s #1 Startup in Australia. If you want to define how the world works with AI, join us. ## The Role 🥳 The greatest engineers today aren't just writing code faster—they're spending more time solving problems and building products that couldn't have existed a year ago. Our team works at the frontier of AI-native development where curiosity, product thinking, rapid experimentation and judgement are embedded in our ways of working. As a Staff Engineer, you'll be one of our core product builders and cross-team technical leader. You’ll set the technical direction behind our most advanced AI capabilities: agents that can act with increasing autonomy on real work. You'll raise the bar for AI engineering and reliability across teams, and take on the hardest, highest-leverage problems in the company, being deployed onto whatever is most critical at the time. This is the most senior IC seat in the company and a chance to define what AI-native engineering means here - and beyond. You'll have access to the latest frontier models, rethink traditional software patterns and work closely with customer-facing teams to quickly turn ideas into shipped products. We are willing to sponsor engineers relocating from overseas to Australia. ## How We Build ⚒️ We believe that AI is fundamentally changing software and what it means to be an engineer. That means our team works differently: - AI engineering (coding agents, loops, eval) is a core part of every engineer's workflow. - Engineers own product areas and customer problems end-to-end, not just implementation. - We prototype quickly, validate with customers, and iterate relentlessly. - We ship continuously, often multiple times a day. - We care about product impact as much as technical quality. If you enjoy experimenting with frontier models, trying new tools, and constantly improving how you build software, you'll fit right in. Meet The Team 👋 - Paulwyn, Head of Engineering https://www.linkedin.com/pulse/relevance-ai-conversation-meet-our-head-engineering-paulwyn-esnvc/ - Peter, Engineering Manager https://www.linkedin.com/pulse/meet-peter-engineering-manager-relevance-ai-relevanceai-kxrgc/ ## Your Impact 💥 - Set technical direction on load-bearing decisions for frontier AI products; unblocking teams and raising the standard of design and review. - Deploy onto our hardest problems, ship in days what takes traditional teams months. - Raise the bar on AI-native engineering practices; defining the agentic workflows, context engineering, and eval discipline for all of engineering to adopt. - Own the challenging parts of making autonomous agents trustworthy in production; turn incident patterns into systemic improvements. - Partner closely with product, design and customer teams to decide what we build, kill low-value work and ship outcomes that truly move the needle. - Interview, mentor and level up other engineers to multiply their impact. Who We’re Looking For 🧠 In one-line: a staff AI-native builder; the person a team turns to for their hardest problems - product-minded, deep AI expertise and raising the bar in small fast-moving teams. You'll likely thrive here if you demonstrate: - AI-Native Building: You operate at the frontier of what is possible with coding agents — using AI in novel ways to decompose problems, orchestrate build-run loops, and implement systemic improvements to keep evaluation and review quality high. - Product Thinking & Judgement: You think like a product owner and care deeply about the right thing being built to meet customer outcomes, not tickets. You can talk about who used your product and why it mattered. - Deep Engineering Craft. You bring technical depth and strong judgement, particularly in backend, APIs, distributed systems and making load-bearing decisions. - Cross-Team Leverage. You’ve improved teams beyond your own; unblocking others and setting standards that other people have adopted. - Delivery speed and reliability. You ship continuously, balancing pace with quality — and you take evals, on-call, and root-cause fixes seriously. - Belief in our mission. You raise the standard for people around you, you're comfortable with ambiguity and pace, and you believe a smaller AI-native team can out-build a larger, traditional one. Our Tech Stack (so far) 💻 Experience in our exact stack is not required — what matters more is how fast you can pick up a new one, and how deeply you already use AI coding agents as part of your daily workflow. - Frontend: React, Vue.js, Typescript - Backend: Express.js, Node.js, Typescript, Python - Database: PostgreSQL, MongoDB - Cloud Infrastructure: AWS, Vercel, Terraform, Kubernetes - AI Coding Tools: Claude Code, Cursor, Codex and more ## Why Join Us? 🌟 - Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward. - We’re guided by our six principles: eyes on the prize, work on the factory - not just in it, be truth-seeking, know your customer by name, let's find a way, and momentum matters. - We’ve set high standards in our high-trust, low-ego environment. We hire exceptional people to do the best work of their lives. In return, we reward our people with competitive salaries, equity stake, unparalleled professional growth, and career-defining opportunities. - Relevance AI is well-funded by leading investors, including Bessemer Venture Partners, Insights Partners, Peak XV, and King River Capital. - As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next. ## Benefits ✨ - 📈 ESOP – Employee Stock Ownership Plan so you can grow with the company - 🤖 AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools that help you work smarter and grow your skills - 👶 Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent - 🎉 Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag - 🍿 Food, Drinks & Community – Stay energised with free breakfasts, healthy snacks, and a fully stocked fridge of drinks. Enjoy team lunches provided every Tuesday, Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week. As the home of the AI workforce, we also host vibrant community events featuring thought leaders, industry partners, and the wider tech community. - 🪩 Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter - 🏓 Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. From hiking and chess to board game nights and social committee activities—there’s something for everyone! - 🧠 Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program #LI-Hybrid ## About Relevance AI ## Company Overview - **One-liner**: Relevance AI is an enterprise platform that enables domain experts to build, deploy and manage autonomous AI agents that execute playbooks across sales, marketing, customer support, and research, helping teams scale their operations. - **Entity Type**: Private (Venture-backed) - **Headquarters**: Surry Hills, New South Wales, Australia (with offices in Sydney, San Francisco, and Barcelona) - **Founded**: 2020 - **Founders**: Jacky Koh (Co-CEO), Daniel Palmer (Co-Founder) ## Core Business - **Primary industry/industries**: Enterprise AI Agent Platforms, Software Development, Go-to-Market Automation - **Target customers**: B2B; specifically go-to-market (GTM), operations, and revenue teams at mid-market and enterprise companies; domain experts who own business outcomes - **Mission statement**: Help human teams build and hire their very own AI workforce, believing that the AI workforce will bring the next doubling of human prosperity. ## Products & Services - **[The Relevance AI Platform]**: An enterprise-grade platform for building, managing, and governing autonomous AI agents. It includes: - **Invent**: A natural language interface where users describe what they want in plain language and the platform builds agents, tools, and evals. - **Drag-and-Drop Agent Builder**: No-code interface for ops teams and domain experts to create agents without developer resources. - **Evals**: A built-in evaluation framework that lets domain experts set quality bars and hold agents to standards across every task. - **Monitoring & Observability**: Real-time dashboards with telemetry via OpenTelemetry and Delta Sharing, audit logs, and PII masking. - **Governance & Security**: RBAC, SSO/SAML, version control, approval gates, human-in-the-loop escalation, and multi-region data residency. - **1,000+ Native Connectors**: Integrations with CRMs, email, calendar, and broader SaaS ecosystem, plus MCP support for custom connectors. - **LLM-Agnostic Routing**: Route agent tasks to any model provider to optimize performance and cost. - **Levels of Autonomy**: Supports L3 (Assisted) to L4 (Self-Driving) agent deployment, allowing teams to scale from human-led oversight to full autonomy. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of $42M; Annual Revenue of $145K reported (likely a partial figure or misattribution) - **Total Funding**: $42M across 3 rounds - **Seed Round (Dec 2021)**: $3M led by Insight Partners - **Series A (Dec 2023)**: $15M led by King River Capital - **Series B (Jun 2025)**: $24M led by Bessemer Venture Partners - **Notable Investors/Partners**: Bessemer Venture Partners, Insight Partners, King River Capital, Galileo Ventures, Archangel Ventures - **Growth Signals**: - **Headcount**: 105 employees (+33.3% YoY), growing from ~73 to 105 in one year - **LinkedIn Followers**: 40,931 (+2.3% monthly, +60.8% yearly) - **Geographic Expansion**: Operates in 8 countries across Australia, US, UK, Netherlands, Spain, Bulgaria, France, and Singapore - **Product Recognition**: Named "Leading Enterprise Agent Vendor" and "Agentic AI Luminary"; 4.5 stars on G2 - **Actively Hiring**: 7 open roles spanning engineering, solutions, sales, and executive functions ## Competitive Advantages - **Domain Expert-First Design**: Unlike platforms requiring YAML, containers, and API calls, Relevance is built for ops and revenue teams — subject-matter experts own agent quality and operations day-to-day. - **Enterprise-Grade Governance from Day One**: Granular RBAC, PII masking, multi-region data residency, full audit logs, human-in-the-loop, approval gates, and version control are built into the platform, not bolted on. - **LLM-Agnostic Architecture**: Agents can route to any model provider, preventing vendor lock-in and optimizing cost/performance per task. - **Established Evaluation Framework (Evals)**: A built-in system that allows domain experts to define and enforce quality bars autonomously, which is a key differentiator from platforms where only engineers can manage quality. - **Scalable Autonomy Spectrum**: Supports assisted (L3) through full autonomy (L4), allowing teams to incrementally increase automation as confidence builds. ## Strategic Focus - **Platform Maturity**: Focus on building the enterprise-grade governance and security layer for agent deployment, targeting "the home of the AI Workforce." - **GTM Dominance**: Specifically optimized for go-to-market and high-growth teams — sales, marketing, and revenue operations. - **Agent Autonomy Progression**: Moving customers from assisted AI (human-in-the-loop) to self-driving AI (full autonomy) while maintaining safety and oversight. - **Open Ecosystem**: Emphasis on MCP (Model Context Protocol) support, 1,000+ native connectors, and LLM-agnostic routing to ensure flexibility for enterprise customers. ## Why Work Here - **Culture & Values**: The company emphasizes iteration, customer-first mindset, and "be ambitious" — stating they "build small teams and hire amazing people with ambitious ideas." - **Global & Remote-Friendly**: Offices across Sydney, San Francisco, and Barcelona; operates in 8 countries; flexible work environment. - **High-Growth Trajectory**: 33% headcount growth YoY, recently closed a $24M Series B, and is scaling rapidly — a strong signal for career growth opportunities. - **Talent Density**: Team includes alumni from Atlassian, Amazon Web Services, Stripe, Salesforce, and SafetyCulture; attracts top-tier talent. - **Employee Reviews**: 4.0/5.0 on employer review platforms; strong scores in Career (4.2) and Culture (4.0), reasonable Work-Life balance (3.5). - **Cutting-Edge Domain**: Working on the frontier of enterprise AI agents — a space that is evolving rapidly and offers significant learning and impact opportunities. - **Open Roles (as of mid-2025)**: Senior Software Engineer (Payments & Billing), Senior Software Engineer, Senior Solutions Engineer (Post Sales), Account Executive (Enterprise), Staff Software Engineer, Controller, Personal Assistant. ## Sources 1. [relevanceai.com](https://relevanceai.com/) 2. [relevanceai.com/careers](https://relevanceai.com/careers) 3. [relevanceai.com/about-us](https://relevanceai.com/about-us) 4. [linkedin.com/company/relevanceai](https://www.linkedin.com/company/relevanceai) 5. [cbinsights.com/company/relevance-ai](https://www.cbinsights.com/company/relevance-ai) 6. [jobs.ashbyhq.com/relevanceai](https://jobs.ashbyhq.com/relevanceai) ## Other roles at Relevance AI - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-relevance-ai-sydney-4esh0dgm3gtk) — Sydney, Australia - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-relevance-ai-san-francisco-4snffq9agaje) — San Francisco, CA - [Staff AI Application Security Engineer](https://feeny.ai/job/staff-ai-application-security-engineer-relevance-ai-sydney-z9t500ce59vv) — Sydney, Australia - [Staff AI Platform Engineer](https://feeny.ai/job/staff-ai-platform-engineer-relevance-ai-sydney-wbxe36682s2m) — Sydney, Australia - [Senior AI Product Engineer](https://feeny.ai/job/senior-ai-product-engineer-relevance-ai-sydney-kynj1xtcg1an) — Sydney, Australia - [Customer Success Manager - SF](https://feeny.ai/job/customer-success-manager-sf-relevance-ai-san-francisco-w7am1bdmhc8n) — San Francisco, CA - [Head of Sales](https://feeny.ai/job/head-of-sales-relevance-ai-san-francisco-xj7yzw7kanp4) — San Francisco, CA - [Head of Implementation](https://feeny.ai/job/head-of-implementation-relevance-ai-san-francisco-xkx9kj0myaze) — San Francisco, CA - [Revenue Operations Lead](https://feeny.ai/job/revenue-operations-lead-relevance-ai-san-francisco-bjwhkjyr41bz) — San Francisco, CA - [AI Deployment Strategist](https://feeny.ai/job/ai-deployment-strategist-relevance-ai-sydney-t7dcnghy8rex) — Sydney, Australia