---
title: 'Staff Analyst, AI at Hims & Hers'
canonical: 'https://feeny.ai/job/staff-analyst-ai-hims-hers-united-states-xac2g5c2fzft'
type: 'job'
last_seen: '2026-09-15'
---

# Staff Analyst, AI at Hims & Hers

- **Company:** [Hims & Hers](https://feeny.ai/companies/hims-hers)
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.ashbyhq.com/hims-and-hers/13500163-3fc2-41f0-9b63-08e778236850

## Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit [hims.com/about](http://hims.com/about) and [hims.com/how-it-works](http://hims.com/how-it-works) . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit [www.hims.com/careers-professionals](http://www.hims.com/careers-professionals).

About the Role: As a Staff Analyst, AI, you will serve as a strategic analytics partner to the teams building and operating Hims & Hers' AI products (e.g., patient-facing AI chat assistants, internal AI tools for care teams). You will work cross-functionally with engineers, product managers, clinical operations, and finance to measure product performance, quantify commercial and clinical impact, and shape the experimentation and measurement strategy for AI-driven experiences. This position will report to the Manager of AI Analytics.

You Will:

- Provide thought leadership and strategic partnership to AI Product stakeholders, influencing roadmap and investment decisions with data-driven insight into AI product performance
- Own experimentation strategy for AI product launches and iterations (e.g., GrowthBook-based tests), including test design, success metrics, sample-size estimation, guardrails, and results interpretation
- Apply causal inference and quasi-experimental methods — including fixed-effects models, difference-in-differences, and propensity score matching — to assess AI impact on retention and clinical/operational outcomes when randomized tests aren't feasible
- Define, validate, and own metrics frameworks and measurement plans for new and evolving AI product use cases — from pre-launch instrumentation through post-launch readouts — translating ambiguous business questions into rigorous, well-instrumented metrics within a complex, multi-source data environment
- Partner with ML/Applied AI teams to evaluate model performance in production and translate model-level signals (confidence, escalation type, resolution outcome) into product and business metrics
- Own commercial impact analysis for AI products — cost savings, handle-time efficiency, and support deflection — and quantify retention/churn addressability to size the impact of AI initiatives
- Work cross-functionally with AI/ML Engineering, Analytics Engineering, and Data Engineering teams to define tracking requirements and ensure data integrity across AI product pipelines and event schemas
- Use Python or R alongside SQL to develop scalable analytical solutions (e.g., observational studies, survival/retention modeling) that go beyond what dashboards alone can answer
- Design intuitive Looker dashboards that democratize AI product metrics and elevate self-service across Product and Care Operations teams
- Conduct deep-dive analyses — including user/session segmentation — to answer strategic questions about AI product performance, identify where AI products are (and aren't) working, quantify opportunity areas, and recommend clear actions
- Champion data quality, documentation, and deliverable consistency across dbt models and BigQuery tables that power AI metrics, while mentoring junior analysts

You Have:

- 8+ years of experience in analytics, data science, or a related quantitative field
- Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field
- 5+ years of experience designing, executing, and analyzing A/B tests, ideally including tests on AI/ML-driven product experiences
- Experience partnering with ML teams to evaluate model outputs and translate them into product/business metrics (e.g., classification accuracy, confidence scores, resolution quality)
- Extensive experience working with data engineering and analytics engineering teams, including dbt-modeled production pipelines
- Strong knowledge of experimental design and statistical inference; experience applying causal inference techniques beyond standard A/B testing, such as quasi-experimental methods or observational study design (e.g., fixed-effects regression, survival analysis)
- Experience with subscription-based business models and metrics, including cohort analysis, retention/churn analysis, and addressability sizing
- Expert SQL skills (BigQuery preferred) and advanced experience with Looker or Tableau
- Ability to explain technical analyses clearly to non-technical audiences, including senior leadership
- Experience shaping and influencing product strategy, not just executing analyses
- A proactive, ownership-driven mindset with strong organizational and prioritization skills

Preferred Qualifications:

- Experience evaluating conversational AI or LLM-based products (intent classification, containment/escalation, hallucination or quality monitoring)
- Familiarity with telehealth concepts or subscription-based healthcare models, including clinical safety considerations in AI-assisted workflows
- Experience with GrowthBook or a comparable experimentation platform
- Experience with survival analysis or time-to-event modeling (e.g., lifelines, pyfixest, statsmodels)
- dbt, Airflow, and Databricks experience

Our Benefits (there are more but here are some highlights):

- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our [Global Candidate Privacy Statement](https://www.hims.com/global-candidate-privacy-statement).

## About Hims & Hers

## Company Overview
- **One-liner**: Hims & Hers is a leading digital health platform that connects people to licensed healthcare providers for personalized treatment plans across sexual health, hair care, weight loss, mental health, and more.
- **Entity Type**: Public (NYSE: HIMS)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2017
- **Founders**: Andrew Dudum, Jack Abraham, Hilary Coles

## Core Business
- Primary industry: Telehealth / Digital Health / Consumer Wellness
- Target customers: B2C – individual consumers seeking convenient, stigma-free access to healthcare for common conditions (men’s and women’s health)
- Mission: “To make the world feel great through the power of better health.”

## Products & Services
- **Hims (Men’s Health)**: Access to care for erectile dysfunction, hair loss, anxiety, low testosterone, and more. Prescriptions are shipped discreetly.
- **Hers (Women’s Health)**: Services for birth control, hair regrowth, skincare, mental health, menopause, and weight loss.
- **MedMatch**: Proprietary AI/ML tool that analyzes millions of de-identified data points to help providers identify optimal treatments for individual patients.
- **Mental Health**: Access to therapy and psychiatry via asynchronous messaging or live visits.
- **Weight Loss**: Personalized treatment plans including GLP-1 medications and lifestyle coaching.
- **At-home lab testing**: Available through strategic acquisitions (e.g., Honest Health in the U.K.).
- **Retail presence**: Products available at select retailers like Target.

## Market Standing
- **Valuation/Market Cap**: Publicly traded on NYSE: HIMS – market cap fluctuates; as of mid-2025, approximately $8–10B (check recent trading). *Not explicitly stated in provided sources.*
- **Key Metric**: Over 2.4 million subscribers as of June 30, 2025 (source: [hims.com](https://www.hims.com/about/the-company))
- **Notable Investors/Partners**: Backed by venture firms (Atomic Labs, Cherubic Ventures); went public via SPAC in 2021; partnership with Ochsner Health.
- **Growth Signals**: Expanded into new conditions (menopause, sleep, preventive health); launched Super Bowl ad in 2025; acquired Apostrophe (skincare) and Honest Health (U.K.); opened Ohio-affiliated pharmacy; retail expansion at Target; international expansion in the U.K.

## Competitive Advantages
- **Asynchronous care model**: Patients communicate with providers on their own time via secure messaging, removing barriers like commute and wait times.
- **Proprietary MedMatch AI**: Provides data-driven treatment recommendations to providers, improving personalization at scale.
- **Strong brand & stigma reduction**: Normalizes conversations around sensitive health issues (ED, hair loss, mental health).
- **Integrated pharmacy & fulfillment**: Partner pharmacies enable discreet home delivery and ongoing support.
- **Large subscriber base & data moat**: 2.4M+ subscribers generate millions of de-identified interactions to train MedMatch.

## Strategic Focus
- Scaling access to personalized care through data, lab testing, and AI.
- Expanding into new conditions (low testosterone, menopause, sleep, preventive health).
- Leveraging MedMatch and AI-supported coaching for smarter care delivery.
- Taking the model global (U.K. presence with Honest Health).
- Building long-term customer relationships through ongoing clinical support and educational resources.

## Why Work Here
- **Remote-first culture**: “Work from anywhere you like in the U.S.” (source: [hims.com/careers-professionals](https://www.hims.com/careers-professionals))
- **Flexibility & autonomy**: Emphasis on giving team members freedom to do their best work.
- **Benefits**: Competitive salary bands, stock options, 401(k) with matching, high-coverage medical/dental/vision, generous PTO and parental leave, $75/month utility stipend, employee product discount.
- **Culture**: Described as fun, dynamic, compassionate; monthly all-hands, executive fireside chats, dedicated Slack channels for interests.
- **Interview process**: Typically involves recruiter call, hiring manager, cross-functional panels, and possibly a take-home assessment; virtual via Zoom/Google Meet; accommodations available.
- **Team size**: 1,100+ team members across 40 states (source: [hims.com/careers-professionals](https://www.hims.com/careers-professionals))

## Sources
1. [hims.com – About the Company](https://www.hims.com/about/the-company)
2. [hims.com – Careers Professionals](https://www.hims.com/careers-professionals)
3. [builtin.com – What's It Like to Work at Hims & Hers](https://builtin.com/company/hims-hers/faq/workplace-perception)

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