---
title: 'Staff Backend Engineer, AI Systems at Mural'
canonical: 'https://feeny.ai/job/staff-backend-engineer-ai-systems-mural-united-states-7qefkb677jhg'
type: 'job'
last_seen: '2026-09-16'
---

# Staff Backend Engineer, AI Systems at Mural

- **Company:** Mural
- **Location:** United States
- **Compensation:** £110k–£138k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.ashbyhq.com/mural/7a781912-3c72-4843-8810-8a9d0c550569

## Job description

## ABOUT THE TEAM

The AI Foundations Team at Mural is pioneering how generative AI transforms visual collaboration and decision-making. We’re a remote-first group of engineers, designers, and product thinkers focused on helping teams work together more effectively. Our goal isn’t to replace human creativity. It’s to amplify it, building AI that enhances how people align, communicate, and make decisions visually.

## YOUR MISSION

You will design and build the core AI systems and platforms that enable Mural’s next wave of agentic, AI-driven collaboration experiences. Rather than building isolated AI features, you’ll work on the core backend systems that power Mural’s agent platform, including agent orchestration, durable execution, contextual memory, tool integration, observability, and evaluation. Your work will enable intelligent agents to reason over product context, act on behalf of users, and operate reliably and safely at scale. Our stack at Mural includes Azure OpenAI, React, Node, MongoDB.

## WHAT YOU'LL DO

- Build the core backend systems that power Mural’s agent platform, including orchestration, durable execution, tool execution, memory, observability, and evaluation infrastructure
- Design scalable services and APIs that allow AI agents to retrieve context, coordinate multi-step workflows, interact with Mural data, and act reliably on behalf of users
- Develop the agent memory layer, including systems for conversation context, product context, retrieval, summarization, compaction, and long-term context management
- Create infrastructure to monitor, debug, and improve agent behavior through traces, metrics, feedback loops, and offline evaluation
- Translate complex, open-ended product needs into clear backend architectures, service boundaries, data models, and implementation plans that align technical capabilities with user value
- Help define the technical direction for agentic AI at Mural, contributing to long-term architecture and strategy
- Champion engineering excellence, mentoring others and establishing best practices for building reliable AI systems
- Contribute to team growth through hiring, process improvements, and fostering a culture of curiosity, collaboration, and inclusivity

## WHAT YOU'LL BRING

- 7+ years of software engineering experience, with strong expertise designing, building, and operating reliable production systems, scalable services and APIs, and well-defined system architectures
- Experience designing and operating distributed systems for complex workflows, including orchestration, asynchronous processing, job execution, retries, event-driven architectures, long-running processes, and failure recovery
- Familiarity with AI, LLM, or agentic systems, including concepts such as tool use, context retrieval, evaluation, or model orchestration
- Strong focus on production quality, including observability, reliability, testing, security, maintainability, and incident response
- Strong communication skills, with the ability to produce clear technical documentation and collaborate cross-functionally
- Experience working full stack or collaborating closely on product-facing frontend experiences
- Deeper AI/ML experience, especially with LLM evaluation, experimentation, embeddings, retrieval systems
- Experience with knowledge graphs, graph-based data modeling, entity resolution, or relationship-aware retrieval systems

## OUR STACK

Azure OpenAI, React, Node, MongoDB

## Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

## About Mural

## Company Overview
- **One-liner**: Mural provides an AI-powered visual workspace for team collaboration, helping organizations align strategy with execution through digital whiteboarding and facilitation tools.
- **Entity Type**: Private (Series C, total funding ~$200M)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2011
- **Founders**: Mariano Suarez-Battan, Patricio Jutard (originally created as a side project for their digital agency)

## Core Business
- Primary industry/industries: Visual collaboration software, digital whiteboarding, teamwork facilitation
- Target customers: B2B, Enterprise (trusted by over 50% of the Fortune 100, including IBM, Microsoft, and SAP), as well as mid-market teams in sales, product, research, and consulting
- Mission or purpose statement: “To improve how companies communicate and collaborate to foster growth, productivity, and innovation.”

## Products & Services
- **Mural (Core Platform)**: An AI-powered visual workspace with real-time collaborative digital whiteboards, templates, and facilitation tools for brainstorming, strategy mapping, project management, and workshops. Type: SaaS.
- **Mural AI**: AI features that accelerate brainstorming, analyze feedback, generate summaries, and optimize next steps. Includes integrations with Microsoft 365 Copilot.
- **Mural Integrations**: Seamless connections with tools like Microsoft Teams, Zoom, Slack, Jira, Confluence, and others to embed collaboration into existing workflows.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Exceeded $100 million in annual recurring revenue (ARR) in 2022. Total funding raised: approximately $200 million.
- **Notable Investors/Partners**: Backed by leading venture capital firms (specific names not listed in search results, but described as “leading investors”). Partners include IBM, Microsoft, SAP, and over 50% of the Fortune 100.
- **Growth Signals**: Team of 600+ employees across 22 countries; fully remote since founding; launched Mural AI and Microsoft 365 Copilot integration in 2024; consistently included in “Best Workplaces” lists (e.g., Fortune Best Workplaces in the Bay Area™ 2022).

## Competitive Advantages
- **Category Leadership**: Positioned as the #1 visual work solution for the enterprise, trusted by 95% of the Fortune 100.
- **AI-First Innovation**: Mural AI provides a competitive edge with automated insights, feedback analysis, and workflow optimization that goes beyond basic whiteboarding.
- **Remote-First DNA**: Fully remote since 2011, with a decade-plus of proven distributed collaboration practices and culture.
- **Brand Trust**: Strong partnerships with major tech companies (Microsoft, IBM, SAP) and a reputation for enterprise-grade security and reliability.

## Strategic Focus
- **AI Integration**: Deepening AI capabilities (Mural AI, Copilot integration) to automate facilitation, analysis, and decision-making within the workspace.
- **Enterprise Expansion**: Continuing to serve large organizations with solutions tailored to sales, product, research, and consulting teams.
- **Global Talent**: Maintaining a fully remote, globally distributed team to hire the best talent regardless of location.
- **Workplace Transformation**: Driving adoption of visual collaboration as a core practice for hybrid and remote work models.

## Why Work Here
- **Fully Remote Team**: Mural has been fully remote for over a decade, with employees in 22 countries. They emphasize maintaining culture, connection, and productivity from anywhere.
- **Flexible Work Culture**: Flexible working hours, flexible time off (suggested minimum 15 days/year), and a full week off at the end of December for rest.
- **Competitive Benefits**: Competitive salary, health/dental/vision insurance (in most countries), 401(k) with up to $5k matching (US only), $150 monthly “Muralvida” stipend for fitness/wellness/learning/coworking, and a premium personal Mural account.
- **Growth & Development**: Internal trainings, unique career growth ladders for each team, and design thinking trainings.
- **Culture & Values**: Values include “Triumph through teamwork,” “Adapt to thrive,” and “Commit to caring.” Employees rate the company highly on Great Place To Work® (81% say it’s a great place to work vs. 57% at typical US companies). High marks for trust, responsibility, and authenticity.
- **Inclusive Hiring**: Committed to reducing bias in hiring processes and building a diverse, equitable team.

## Sources
1. [mural.co](https://www.mural.co/) – Official website, product overview, AI features
2. [mural.co/careers](https://www.mural.co/careers) – Careers page, benefits, culture
3. [mural.co/about-us](https://www.mural.co/about-us) – About page, mission, leadership team, company history
4. [jobs.ashbyhq.com/mural](https://jobs.ashbyhq.com/mural) – Active job listings
5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7025189) – Great Place To Work® certification and employee survey data

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