--- title: 'Staff Backend Engineer Consumer at HelloFresh' canonical: 'https://feeny.ai/job/staff-backend-engineer-consumer-hellofresh-warszawa-masovian-voivodeship-fgdwaewa1fj4' type: 'job' last_seen: '2026-09-09' --- # Staff Backend Engineer Consumer at HelloFresh - **Company:** HelloFresh - **Location:** Warszawa Masovian Voivodeship, Poland - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-09 - **Apply:** https://careers.hellofresh.com/global/en/job/8105156?gh_jid=8105156 ## Job description Join HelloFresh in Warsaw as part of HelloTech, our global technology organisation of 1000+ people building the digital products behind our end-to-end food experience from meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood. Our subscription-based, direct-to-consumer model runs on technology at every step: customer-facing apps, personalization, pricing, forecasting, supply chain, and food-waste reduction. Each of our brands serves distinct customer needs, but all are powered by the shared platforms, data, and engineering standards that HelloTech builds. HelloTech is organized into autonomous, cross-functional alliances, each owning a specific domain end-to-end. From our Warsaw office, you'll help shape scalable, data-driven products used across all our markets, working with a modern tech stack and international teams to keep improving how people discover, order, and enjoy HelloFresh's products. About the role: What's in the Box You'll join the Shopping AI & Search squad, part of the Shopping Journey tribe within our Consumer Alliance. Shopping Journey's mission is to help customers build lasting habits with HelloFresh making it effortless to manage a subscription, find and order what they love, and get help when something goes wrong. Within that tribe, Shopping AI & Search owns a specific bet: building unified AI Assistant experiences for HelloFresh customers inside the chatbot and across the broader shopping journey, including personalized and conversational search and proactive in-app recommendations. The goal is a shopping experience that feels like it understands the customer, wherever they encounter it. As a Staff Software Engineer, you'll provide technical leadership across this initiative shaping architecture, driving technical decisions, and helping the squad (and its neighbors) build AI-powered systems that are fast, reliable, and genuinely useful, not just impressive in a demo. What you'll do: The Recipe - Lead the technical architecture for unified AI Assistant experiences spanning conversational search, personalized search, and proactive in-app recommendations — so the experience holds together whether the customer is in the chatbot or elsewhere in the app. - Own end-to-end technical decisions around integrating LLM-powered capabilities into customer-facing systems, weighing quality, latency, and cost at scale. - Act as the technical bridge between Shopping AI & Search, neighboring squads across Shopping Journey, and product/platform stakeholders, so architecture stays coherent as the assistant expands to new surfaces. - Define and drive engineering best practices for building and operating AI-powered systems — observability, graceful degradation, and testing strategies for components that are inherently probabilistic. - Provide technical leadership through architecture reviews, design discussions, and hands-on mentoring that raises the engineering bar across the tribe. - Use AI coding tools (e.g. Claude, Cursor) as a standard part of how you build, and help shape how the wider team adopts AI-assisted engineering practices. - Shape the technical roadmap by spotting architectural bottlenecks early and proposing improvements before they become blockers. What you'll bring: The Ingredients - 8+ years of backend engineering experience, with deep expertise in distributed systems, microservices, and event-driven architecture (Kafka, RabbitMQ, or AWS SQS/SNS). - Strong hands-on proficiency in Go, or another modern backend language (Java/Kotlin, Python, or TypeScript/Node.js), with the willingness to work in Go, our squad's primary stack. - Practical experience integrating LLMs or other AI services into production systems via APIs/SDKs. This isn't an ML engineering role — we're not training foundation models — but you're comfortable designing around how they behave: latency, cost, and non-determinism. - Genuine, daily hands-on use of AI coding tools (Claude Code, Cursor, Copilot, or similar) that goes beyond casual experimentation, with a practical sense of how the context you give these tools shapes what you get back. - Solid understanding of modern cloud infrastructure (AWS, Kubernetes) and observability practices, with the ability to set and advocate for standards across the tribe. - A track record of turning ambiguous product problems — search relevance, recommendation quality, conversational UX — into a clear technical roadmap. - A collaborative, low-ego approach to problem-solving, strong technical judgment, and a real interest in mentoring other engineers. - Excellent communication skills and comfort working with senior stakeholders and distributed, international teams. Prior experience with search or recommendation systems is a plus, not a requirement what matters most is your ability to design and operate reliable, scalable backend systems and reason well about new ones. Above all, we're looking for people who will make HelloFresh better. We know there's more than one path to the skills this role needs — if you don't tick every box but think you'd thrive here, we'd still like to hear from you. What we offer: The Toppings - Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing. - Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations. - Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup. - End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability. - Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit). Are you the missing ingredient? If this sounds like a tasty opportunity, we'd love to hear from you. We aim to review your profile and respond within 5 business days. ## About HelloFresh ## Company Overview - **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable. - **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange) - **Headquarters**: Berlin, Germany - **Founded**: 2011 - **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson ## Core Business - **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions - **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets. - **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste. ## Products & Services - **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods. - **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods. - **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods. - **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods. - **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods. - **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods. - **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods. ## Market Standing - **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data). - **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025. - **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025. - **Key Metric (Employees)**: +29,000 employees globally. - **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers. - **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands. ## Competitive Advantages - **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization. - **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs. - **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering. - **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets. ## Strategic Focus - **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity. - **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping. - **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency. - **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories. ## Why Work Here - **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation. - **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table." - **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science. - **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day." - **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies. ## Sources 1. [hellofreshgroup.com](https://hellofreshgroup.com/en/) 2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/) 3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh) 4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh) 5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations) ## Other roles at HelloFresh - [FSQA Technician](https://feeny.ai/job/fsqa-technician-hellofresh-abbotsford-british-columbia-ej130bed6nj7) — Abbotsford British Columbia, Canada - [Asset Protection Specialist](https://feeny.ai/job/asset-protection-specialist-hellofresh-newark-nj-kes2b8fttv7g) — Newark NJ, United States - [Warehouse Lead](https://feeny.ai/job/warehouse-lead-hellofresh-aurora-il-3n4zav90se1d) — Aurora IL, United States - [Quality Lead](https://feeny.ai/job/quality-lead-hellofresh-aurora-il-65wdz4d201ds) — Aurora IL, United States - [Kitchen Lead](https://feeny.ai/job/kitchen-lead-hellofresh-aurora-il-ethz7y34170m) — Aurora IL, United States - [IT Manager, Customer Care](https://feeny.ai/job/it-manager-customer-care-hellofresh-manila-y5p1j01djehq) — Manila, Philippines - [Senior Director, Health & Safety Operations Europe](https://feeny.ai/job/senior-director-health-safety-operations-europe-hellofresh-amsterdam-north-e4qw8djnhz08) — Amsterdam North Holland, Netherlands / Berlin, Germany / United Kingdom / Warszawa Masovian Voivodeship, Poland - [Kitchen Area Manager (All genders)](https://feeny.ai/job/kitchen-area-manager-all-genders-hellofresh-verden-niedersachsen-zxggmf20m05p) — Verden Niedersachsen, Germany - [Supply Chain Planner (f/m/x)](https://feeny.ai/job/supply-chain-planner-f-m-x-hellofresh-paris-7dc05aybd7m0) — Paris, France - [Cash Accounting Allocation Specialist](https://feeny.ai/job/cash-accounting-allocation-specialist-hellofresh-manila-0gcz383fdpng) — Manila, Philippines