---
title: 'Staff Backend Engineer at Quo'
canonical: 'https://feeny.ai/job/staff-backend-engineer-quo-united-states-fc2xhchw9yzd'
type: 'job'
last_seen: '2026-09-15'
---

# Staff Backend Engineer at Quo

- **Company:** Quo
- **Location:** United States &, Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2025-10-08
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.gem.com/quo/am9icG9zdDpXbY5q7KXxOrHyTZ0jV-mI

## Job description

## About the role

Quo’s teams power key systems that help thousands of businesses communicate better. As a Staff Backend Engineer, you will own the technical strategy for how we design, build, and operate features across the product. You’ll partner closely with leaders across engineering, product, and security to translate ambitious product ideas into scalable, dependable systems. Your architectural choices will shape key customer experiences and you’ll be trusted to balance cutting-edge innovation with rock-solid reliability.

Some of the things you’ll do:

- Design and own the long-term architecture for key systems - such as billing services or communication services.
- Lead cross-functional delivery of features from proof of concept to production rollout, partnering with others in engineering, product, design, and CX.
- Establish and drive continuous cost, performance, reliability, and security improvements for our systems.
- Mentor engineers through design reviews, code reviews, and technical coaching, raising the bar for excellence across teams.
- Stay current on advances in AI and other emerging technologies with best practices, translating insights into actionable roadmap proposals.

Tech Stack & Tools:

- Our backend is built on Node using Typescript.
- Our AI Infrastructure uses temporal.io, vector DBs, libraries like Langchain and top-tier llm models.
- We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.
- The overall architecture is event-driven microservices with Temporal and RabbitMQ at the center of it.
- We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.
- We have the following clients - Web (React), Android and iOS.
- Observability Tools: Datadog
- Other Tools: Figma, Linear, Notion, and Slack

## About you

- Proven success leading architecture for business-critical services, balancing innovation with operational pragmatism.
- Expertise in event-driven and streaming architectures; you can reason about concurrency, ordering, and back-pressure under load.
- Track record of driving cost optimization, observability, and incident response.
- Excellent written and verbal communicator who aligns diverse stakeholders and produces clear, thorough design docs.
- Collaborative leader who mentors others, fosters psychological safety, and elevates the entire engineering organization.
- Comfortable with ambiguity, you break down complex problems, make informed trade-offs, and deliver iterative value quickly.
- Empathetic and customer-focused, you balance technical decisions with user experience and business impact.

## Compensation

The annual base salary range for this position is as follow, plus equity and benefits:

- SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $205,000 - $242,000 USD
- All other US Locations: $186,000 - $217,000 USD
- Canada: $189,000 - $222,000 CAD

The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.

Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.

## About Quo

## Company Overview
- **One-liner**: Quo (formerly OpenPhone) provides a shared business phone and inbox with AI capabilities to help small businesses manage customer communications and build stronger relationships.
- **Entity Type**: Private (startup; backed by Y Combinator; raised $105M in recent funding)
- **Headquarters**: Remote-first; historically based in San Francisco, CA, USA (inferred from OpenPhone history)
- **Founded**: 2018
- **Founders**: Mahyar Raissi and Daryna Kulya

## Core Business
- **Primary industry**: Business communication software (VoIP, AI-powered customer engagement)
- **Target customers**: B2B, primarily small and medium businesses (SMBs)
- **Mission**: To fuel an economic renaissance by giving the 99.9% of businesses that are small the modern, intuitive tools they need to make a lasting impact

## Products & Services
- **[Quo Platform]**: A unified business phone and inbox for calls, texts, and customer management. Includes AI agent Sona, custom call flows, multi-level phone menus, and integrations with Salesforce, HubSpot, Jobber, and Make. (SaaS)
- **[Sona AI]**: An AI front-office partner that answers calls, captures details, and helps with sales, support, and every customer conversation. Included on all plans with 10 free calls per month.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding – at least $105M raised in a recent round (specific series not disclosed); 90K+ businesses on the platform; 1B+ calls and messages sent
- **Notable Investors/Partners**: Y Combinator (accelerator); integrations with Salesforce, HubSpot, Jobber, Make
- **Growth Signals**: Rebranded from OpenPhone to Quo; launched major AI update (Sona); ranked #1 customer satisfaction on G2 (4.7 stars); raised $105M to accelerate vision

## Competitive Advantages
- **AI-first approach**: Sona AI is included on all plans, providing automated call handling and customer engagement out of the box.
- **Unified communications**: Combines calls, texts, and customer data in one platform, eliminating the need for separate tools.
- **High customer satisfaction**: Consistently top-rated on G2 for customer satisfaction.
- **Remote-first culture**: Built distributed from day one, with transparent compensation and strong perks.

## Strategic Focus
- Expanding AI capabilities for the front office (sales, support, customer relationship management).
- Deepening integrations with CRM and business workflow tools.
- Scaling globally to serve more small businesses and displace legacy phone systems.

## Why Work Here
- **Remote-first from day one**: Work from anywhere with annual in-person offsites (e.g., San Diego).
- **Competitive compensation**: Transparent pay, competitive equity, and a $1,000 home office setup budget.
- **Comprehensive benefits**: Health, dental, vision; unlimited PTO and sick leave; paid family leave; retirement support (varies by country).
- **Learning & wellness**: $3,000/year L&D stipend; $200/month wellness stipend.
- **Culture**: Described as passionate, determined, and excited about the challenges of a rapidly growing startup. Interview process typically takes 4–6 weeks and includes recruiter screen, hiring manager, team interviews, a possible project, and a final leadership interview.

## Sources
1. [quo.com/careers](https://www.quo.com/careers)
2. [quo.com/about](https://www.quo.com/about)
3. [quo.com/new-chapter](https://www.quo.com/new-chapter)
4. [glassdoor.com](https://www.glassdoor.com/) (general careers page)

## Other roles at Quo

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