---
title: 'Staff Clinical Product Specialist (MD) at SmarterDx'
canonical: 'https://feeny.ai/job/staff-clinical-product-specialist-md-smarterdx-united-states-t9yhcpmf542h'
type: 'job'
last_seen: '2026-09-15'
---

# Staff Clinical Product Specialist (MD) at SmarterDx

- **Company:** SmarterDx
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/smarterdx/jobs/5220894007

## Job description

SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. Built by physician-data scientists and trained on clinically-validated EHR data, our clinical AI platform interprets the nuances behind every patient story and makes clinically-sound recommendations for revenue cycle teams — helping hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue cycle operations. As a Smartian, you’ll help build technology that makes healthcare more accurate, sustainable, and effective for everyone. Learn more at [smarterdx.com/careers](http://smarterdx.com/careers).

Staff Clinical Product Specialist

## Role

The Staff Clinical Product Specialist will provide clinical leadership at the intersection of patient safety, clinical documentation, and AI-enabled product development. Working closely with Product, Engineering, Data Science, Data Analytics, and clinical review teams, this leader will help ensure our solutions are clinically sound, our AI-generated clinical content is evaluated rigorously, and emerging risks are translated into clear product priorities.

This role will oversee key and human-in-the-loop initiatives, including AI error monitoring and root cause analysis, our Trust & Safety reviewer performance, clinical error taxonomy and severity definitions, and clinical evaluation of adversarial detection systems. The Senior Manager will also supervise clinical specialist work and help turn clinical findings into actionable insights for cross-functional teams.

**This role is fully remote within the US**

## What You’ll Do

- Partner with Product and Engineering leadership on clinical decisions related to Trust & Safety, error-detection modules, and root cause analysis.
- Monitor errors in AI-generated clinical summaries and notes using human annotations, AI surveillance, and client feedback; quantify, categorize, and report trends to internal stakeholders.
- Create and validate automated root cause analyses of AI errors and conduct manual root cause analysis when needed.
- Collaborate with product teams to review error trends, define needed repairs, inform prioritization, and escalate urgent patient-safety risks.
- Provide clinical leadership for SafeRead, our human-in-the-loop review system, with a focus on reviewer performance, efficiency, and accuracy.
- Support SafeRead operations as needed, including reviewer scheduling, hiring, special-project allocation, auditing, feedback, training, and onboarding.
- Partner with Data Science, Data Analytics, and internal stakeholders to refine clinical error taxonomies and severity definitions for company solutions and client governance.
- Collaborate with Data Science on clinical prompt engineering, testing, and optimization of AI adversarial-detection systems, including curation of gold-standard evaluation datasets.
- Work closely with Associate Clinical Specialist across data collection and analysis, local prompt testing and validation, reviewer scheduling, and reviewer communications.
- Support key Trust & Safety meetings and cross-functional collaboration, including relevant internal, marketing, and sales initiatives.

## What You Bring

- MD or DO, with at least 5 years of patient-care experience, including at least 2 years of inpatient care.
- Strong knowledge of clinical documentation, patient safety, and healthcare quality.
- Experience analyzing quality data and presenting findings to cross-functional stakeholders.
- Ability to translate clinical risks into product requirements and prioritization recommendations.
- Strong written, verbal, analytical, and stakeholder-management skills.
- Experience training, auditing, or supervising clinical staff or reviewers.
- Familiarity with generative AI, machine-learning evaluation, or healthcare technology.
- Collaborative leadership style with the ability to motivate, inspire, and work closely with team members.

Nice To Haves

- Experience evaluating AI-generated clinical documentation.
- Experience with clinical prompt engineering.
- Proficiency with SQL, Python, business intelligence tools, or advanced spreadsheet analysis.
- Certification or graduate training in patient safety, healthcare quality, clinical informatics, responsible AI, or data analytics.

Our Tech Stack

- Generative AI and machine-learning evaluation workflows.
- SafeRead and AI error-detection / surveillance systems.
- SQL, Python, business intelligence tools, and advanced spreadsheet analysis, as applicable to the role.

## Compensation

- $250k to $260k base + bonus

#LI-Remote

## Benefits

- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 11 Holidays – So you can relax and recharge.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

## About SmarterDx

## Company Overview
- **One-liner**: SmarterDx provides a clinical AI platform that helps hospitals and health systems capture accurate reimbursement, improve quality scores, and defend against payer denials by analyzing the full patient record.
- **Entity Type**: Private (acquired by Smarter Technologies in 2025; last funding round: Series B)
- **Headquarters**: New York City, USA
- **Founded**: 2020
- **Founders**: Michael Gao, MD (CEO) and Joshua Geleris, MD (Chief Product Officer)

## Core Business
- **Primary industry**: Healthcare IT / Revenue Cycle Management
- **Target customers**: Hospitals and health systems (B2B, Enterprise)
- **Mission/purpose**: “Build technology to transform data and understand clinical reasoning with proprietary AI to true the patient record.” Also: “Turn clinical truth into financial strength.”

## Products & Services
- **SmarterDx (Core Platform)**: Clinical AI that analyzes 100% of inpatient charts to uncover missing or incorrect diagnoses, capture net new revenue, and improve quality of care scores. Delivers 5:1 ROI from Day 1, with an average of $3.5M in annual realized net new revenue per 10,000 patient discharges. (SaaS)
- **SmarterDenials**: AI-driven appeals solution that quickly identifies denial root causes and generates evidence-backed appeal letters, helping hospitals overturn denied claims and recover earned revenue. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding raised – $50 million (Series B, led by Transformation Capital, announced in 2025)
- **Notable Investors/Partners**: Transformation Capital (lead investor in Series B); serves 85+ health systems across the U.S.
- **Growth Signals**: 
  - Proprietary algorithms trained on 16M+ hospitalizations.
  - Recognized by Modern Healthcare as one of the Best Places to Work in Healthcare in 2025.
  - Earned top scores in KLAS report for customer satisfaction.
  - SOC 2 Type II + HIPAA compliant.
  - Expanding beyond flagship product into the full revenue cycle (appeals, physician notes) as part of Smarter Technologies.

## Competitive Advantages
- Founded by two physician-data scientists who deeply understand clinical workflows and revenue cycle pain points.
- Proprietary AI trained on 16M+ hospitalizations, enabling coverage of 100% of inpatient charts.
- Delivers immediate, measurable ROI (5:1, Day 1) without requiring workflow replacements.
- Integrated with existing hospital systems, reducing barriers to adoption.

## Strategic Focus
- Continued expansion of clinical AI across the entire revenue cycle, from physician documentation to denial appeals.
- Leveraging the scale and resources of parent company Smarter Technologies to accelerate product development and market reach.
- Deepening partnerships with health systems to improve both financial performance and quality outcomes.

## Why Work Here
- **Culture**: “Smartians” foster a culture of trust, collaboration, and meaningful work focused on fixing expensive, invisible problems in healthcare.
- **Remote/Hybrid**: Fully remote team within the United States.
- **Perks & Benefits**:
  - Competitive compensation
  - Unlimited PTO + 11 holidays
  - 401k matching up to 4% (immediate vesting)
  - Medical, dental, and vision (70–80% premium covered for employees and dependents)
  - Paid parental leave (up to 12 weeks)
- **Open Roles**: Data Science, Engineering (Backend, Full Stack, ML), Product, Clinical Operations, Integration, Marketing – all remote.

## Sources
1. [smarterdx.com/company](https://www.smarterdx.com/company)
2. [smarterdx.com/](https://www.smarterdx.com/)
3. [smarterdx.com/careers](https://www.smarterdx.com/careers)
4. [smarterdx.com/?stream=top](https://www.smarterdx.com/?stream=top)
5. [job-boards.greenhouse.io/smarterdx](https://job-boards.greenhouse.io/smarterdx)

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