--- title: 'Staff Clinical Product Specialist at SmarterDx (Private)' canonical: 'https://feeny.ai/job/staff-clinical-product-specialist-smarterdx-private-united-states-4wfv2dghet1d' type: 'job' last_seen: '2026-09-12' --- # Staff Clinical Product Specialist at SmarterDx (Private) - **Company:** SmarterDx (Private) - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/smarterdxprivate/jobs/5220898007 ## Job description Staff Clinical Product Specialist ## Role The Staff Clinical Product Specialist will provide clinical leadership at the intersection of patient safety, clinical documentation, and AI-enabled product development. Working closely with Product, Engineering, Data Science, Data Analytics, and clinical review teams, this leader will help ensure our solutions are clinically sound, our AI-generated clinical content is evaluated rigorously, and emerging risks are translated into clear product priorities. This role will oversee key and human-in-the-loop initiatives, including AI error monitoring and root cause analysis, our Trust & Safety reviewer performance, clinical error taxonomy and severity definitions, and clinical evaluation of adversarial detection systems. The Senior Manager will also supervise clinical specialist work and help turn clinical findings into actionable insights for cross-functional teams. **This role is fully remote within the US** ## What You’ll Do - Partner with Product and Engineering leadership on clinical decisions related to Trust & Safety, error-detection modules, and root cause analysis. - Monitor errors in AI-generated clinical summaries and notes using human annotations, AI surveillance, and client feedback; quantify, categorize, and report trends to internal stakeholders. - Create and validate automated root cause analyses of AI errors and conduct manual root cause analysis when needed. - Collaborate with product teams to review error trends, define needed repairs, inform prioritization, and escalate urgent patient-safety risks. - Provide clinical leadership for SafeRead, our human-in-the-loop review system, with a focus on reviewer performance, efficiency, and accuracy. - Support SafeRead operations as needed, including reviewer scheduling, hiring, special-project allocation, auditing, feedback, training, and onboarding. - Partner with Data Science, Data Analytics, and internal stakeholders to refine clinical error taxonomies and severity definitions for company solutions and client governance. - Collaborate with Data Science on clinical prompt engineering, testing, and optimization of AI adversarial-detection systems, including curation of gold-standard evaluation datasets. - Work closely with Associate Clinical Specialist across data collection and analysis, local prompt testing and validation, reviewer scheduling, and reviewer communications. - Support key Trust & Safety meetings and cross-functional collaboration, including relevant internal, marketing, and sales initiatives. ## What You Bring - MD or DO, with at least 5 years of patient-care experience, including at least 2 years of inpatient care. - Strong knowledge of clinical documentation, patient safety, and healthcare quality. - Experience analyzing quality data and presenting findings to cross-functional stakeholders. - Ability to translate clinical risks into product requirements and prioritization recommendations. - Strong written, verbal, analytical, and stakeholder-management skills. - Experience training, auditing, or supervising clinical staff or reviewers. - Familiarity with generative AI, machine-learning evaluation, or healthcare technology. - Collaborative leadership style with the ability to motivate, inspire, and work closely with team members. Nice To Haves - Experience evaluating AI-generated clinical documentation. - Experience with clinical prompt engineering. - Proficiency with SQL, Python, business intelligence tools, or advanced spreadsheet analysis. - Certification or graduate training in patient safety, healthcare quality, clinical informatics, responsible AI, or data analytics. Our Tech Stack - Generative AI and machine-learning evaluation workflows. - SafeRead and AI error-detection / surveillance systems. - SQL, Python, business intelligence tools, and advanced spreadsheet analysis, as applicable to the role. ## Compensation - $250k to $260k base + bonus #LI-Remote ## About SmarterDx (Private) ## Company Overview - **One-liner**: SmarterDx provides a clinical AI platform that helps hospitals and health systems capture missed revenue, improve quality accuracy, and defend the care they deliver across the entire revenue cycle. - **Entity Type**: Private (acquired by New Mountain Capital in 2025, now part of Smarter Technologies; Series B raised in 2024) - **Headquarters**: New York, United States - **Founded**: 2020 - **Founders**: Michael Gao, MD (CEO) and Joshua Geleris, MD ## Core Business - **Primary industry**: Hospitals and Health Care (Healthcare IT / Revenue Cycle Management) - **Target customers**: B2B – health systems and hospitals (85+ current customers) - **Mission**: “Build technology to transform data and understand clinical reasoning with proprietary AI to true the patient record.” ## Products & Services - **SmarterDx Platform (Core)**: Clinical AI that analyzes 100% of inpatient charts to capture missing diagnoses, improve documentation, and increase net new revenue. Delivers 5:1 ROI starting Day 1. (SaaS) - **SmarterDenials**: AI-driven appeals solution that generates evidence-backed appeal letters in minutes to help hospitals fight payer denials. (SaaS) - **Clinical Documentation & Utilization Management**: Surface clinical evidence to support medical necessity and level-of-care decisions. (SaaS) ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metric**: Annual Revenue ~$5.3M (estimated; private); Total Funding ~$56M (Seed: $6M in 2022 led by Floodgate and Flare Capital Partners; Series B: $50M in 2024 led by Transformation Capital; additional private equity round in 2025) - **Notable Investors/Partners**: Transformation Capital, Floodgate, Flare Capital Partners, New Mountain Capital (acquirer) - **Growth Signals**: 85+ health systems onboarded; headcount of 295 employees (+145% YoY); recognized by Modern Healthcare as a Best Place to Work in 2025; KLAS high marks across multiple categories; launched SmarterDenials in 2025. ## Competitive Advantages - Proprietary clinical AI trained on 16M+ hospitalizations and 10,000+ diagnoses/procedures - Founded by physician-data scientists who understand clinical complexity - 5:1 ROI guaranteed from Day 1 without replacing existing workflows - SOC 2 Type II + HIPAA compliant - Strong customer satisfaction (KLAS report, testimonials from Novant Health, McLaren Health, UAMS) ## Strategic Focus - Expand beyond flagship product to infuse clinical AI across the entire revenue cycle (from physician note to denials appeals) - Leverage acquisition by Smarter Technologies (backed by New Mountain Capital) to scale and integrate with larger platform - Continue hiring across engineering, machine learning, clinical, and revenue cycle roles ## Why Work Here - **Culture**: Collaborative, mission-driven, and focused on meaningful impact in healthcare. Employees are called “Smartians.” - **Remote/Hybrid**: Fully remote team within the U.S. - **Perks**: Competitive compensation, unlimited PTO + 11 holidays, 401k matching (up to 4%, immediate vesting), paid parental leave (up to 12 weeks), medical/dental/vision (70-80% premium coverage for employee and dependents). - **Engineering Culture**: Emphasis on clinical AI, machine learning research, and data engineering; opportunities to work on high-impact problems in healthcare. - **Recognition**: Named a Best Place to Work in Healthcare by Modern Healthcare (2025). ## Sources 1. [smarterdx.com/company](https://www.smarterdx.com/company) 2. [linkedin.com/company/smarterdx](https://www.linkedin.com/company/smarterdx) 3. [smarterdx.com/careers](https://www.smarterdx.com/careers) 4. [smarterdx.com/](https://www.smarterdx.com/) 5. [cbinsights.com/company/smarterdx](https://www.cbinsights.com/company/smarterdx)