--- title: 'Staff Design Engineer at Clerk AI' canonical: 'https://feeny.ai/job/staff-design-engineer-clerk-ai-san-francisco-rp8jqn7fcm5k' type: 'job' last_seen: '2026-09-10' --- # Staff Design Engineer at Clerk AI - **Company:** Clerk AI - **Location:** San Francisco, CA - **Posted:** 2025-12-22 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/clerk-ai/jobs/5045058008 ## Job description Staff Design Engineer Clerk Chat | Full-time ## About Clerk Chat Clerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A funded, we're scaling our engineering team with strategic focus on AI Voice and RCS initiatives. ## What You'll Do - Design and evolve analytics and monitoring interfaces for AI agent performance tracking, execution monitoring, and real-time alerting systems and conversational interface. - Create intuitive conversational experiences that integrate analytics visualizations, inspired by modern chat interfaces like Perplexity - Work directly with the CTO and engineering team to develop UI/UX for complex multi-channel communication management (SMS, voice, email) - Champion user experience and accessibility across our platform, maintaining a high quality bar for both technical and non-technical users - Contribute to the design and development of reusable component patterns for agent configuration, dashboard visualization, and real-time data displays - Collaborate with engineers on elegant and consistent component APIs using TypeScript/React, with focus on developer experience - Advocate for users by identifying areas of improvement in our analytics interfaces, agent monitoring dashboards, and communication workflows - Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, and sprint planning - Help us hire more amazing people to grow the team and bring diverse perspectives to our design process - Document design patterns, guidelines, and best practices for our growing product surface area ## What You Need - Minimum 5 years of tech/startup or digital product agency experience, or equivalent - Strong proficiency in Figma and modern design tools - Extraordinary visual design skills with strong understanding of UX/UI principles, particularly for data-heavy interfaces and analytics platforms - Front-end development skills in semantic HTML, CSS, and JavaScript (React preferred) - ability to collaborate closely with engineers and understand implementation constraints - Experience designing complex dashboards, monitoring tools, or analytics interfaces - Strong organizational skills and love for documentation - Excellent communication and collaboration skills, bridging the gap between design and engineering - Comfort working in a technical environment with APIs, webhooks, and developer-focused products ## Nice to Have - Experience with conversational UI/chat interface design - Understanding of AI/ML products and their unique UX challenges - Background in real-time data visualization and monitoring systems - Experience maintaining design systems or reusable component libraries - Familiarity with MCP (Model Context Protocol) or API-driven architectures - Experience at growth-stage startups (Series A/B) ## About Clerk AI ## Company Overview - **One-liner**: Clerk AI is an enterprise conversational AI platform that enables businesses to deploy intelligent voice and RCS agents for automated, personalized two-way communication at scale. - **Entity Type**: Private (Seed Stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2023 - **Founders**: Alexander Haque (Co-Founder & CEO), Igor Boshoer (Co-Founder), Will Chertoff (Co-Founder) ## Core Business - Primary industry/industries: Enterprise Conversational AI, Customer Engagement, Performance Marketing - Target customers: B2B; medium-to-large enterprises in financial services, insurance, healthcare, telecom, and home services - Mission or purpose statement: To enable businesses to capitalize on every conversation by bringing concierge-level outreach to any organization through AI-driven voice and RCS agents. ## Products & Services - **Clerk AI Conversational Platform**: An AI-driven platform that powers intelligent voice and RCS agents to automate and personalize communication at scale. Supports voice calls, SMS, RCS, WhatsApp, and integrates natively with Microsoft Teams, Webex, and Zoom. - **The Conversational Inbox**: A unified inbox where AI agents and human teams work side-by-side, with full conversation context, warm handoffs, and real-time notifications. - **InfiniteScale**: Auto-scaling infrastructure that handles 1,000+ concurrent voice sessions out of the box with sub-500ms voice latency and zero pre-provisioning. - **TCPA ShieldLayer**: A purpose-built compliance engine that automatically handles TCPA, HIPAA, and GDPR regulatory requirements in real time, including consent management, Do-Not-Call list screening, and opt-in/opt-out enforcement. - **Belle AI Agent Builder**: Allows users to design AI agents visually or describe them in natural language for rapid deployment. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: $10 million in annual revenue (as of early 2026); $7 million in total seed funding - **Notable Investors/Partners**: Race Capital (lead investor), HF0, Mento VC, Altair VC. Key partners include Google, Verizon, T-Mobile, and AT&T for the first simultaneous multicarrier RCS solution in North America. - **Growth Signals**: Over 2,000 clients across financial services, healthcare, and insurance; expanded to Canada with a new Montréal engineering hub (May 2026); rebranded from Clerk Chat to Clerk AI in Spring 2026 to reflect AI agent focus; processes millions of AI messages and voice calls daily. ## Competitive Advantages - **Purpose-built enterprise compliance**: TCPA ShieldLayer, HIPAA with BAA, SOC 2 Type II, and GDPR compliance built directly into every interaction, reducing legal risk for clients. - **Sub-500ms voice latency**: Proprietary InstantRecall caching and edge-optimized inference eliminates awkward pauses, driving higher call completion rates. - **Multicarrer RCS leadership**: First-to-market with a simultaneous multicarrier RCS solution across Google, Verizon, T-Mobile, and AT&T. - **OmniMemory**: Cross-channel context persistence ensures every agent (AI or human) knows the full conversation history, creating seamless customer experiences. - **30+ language native support**: Agents auto-detect and respond in the caller’s language from a single deployment. ## Strategic Focus - **International expansion**: The May 2026 launch of a Montréal engineering hub marks the first expansion outside the U.S., tapping into Canadian AI talent and strengthening the local ecosystem. - **Deepening enterprise capabilities**: Continued investment in InfiniteScale auto-scaling, compliance automation (TCPA/HIPAA), and audit trail features to win larger enterprise clients. - **AI agent sophistication**: Shifting from a general messaging platform to purpose-built AI agents for performance marketing, with a focus on real-time sentiment detection, lead qualification, and in-conversation purchasing. - **Partner ecosystem growth**: Deepening relationships with telecom carriers (Verizon, T-Mobile, AT&T) and expanding into new verticals like auto, home, health, and life insurance. ## Why Work Here - **Growth trajectory**: The company exploded from founding in 2023 to $10M ARR and a $7M seed round by 2024-2026, indicating strong product-market fit and rapid scaling. - **Engineering culture**: Emphasis on cutting-edge AI infrastructure (sub-500ms latency, auto-scaling, edge inference) — ideal for engineers passionate about real-time systems and NLP. - **New Montréal hub**: The newly launched Montréal engineering hub (approx. 15 hires) offers a chance to be an early team member in an international expansion, with a focus on prompt engineering and conversational AI. The company is actively hiring for that location. - **Remote/Hybrid**: Not specifically stated, but headquarters are in San Francisco. The new Montréal hub suggests a growing distributed team. - **Leadership**: CEO Alexander Haque (McGill alum, ex-Netflix, ex-Samsung Innovation) has a track record of scaling AI products and deep domain expertise in telecom and customer service. - **Notable perks**: Work on a platform that processes millions of customer interactions daily across voice, RCS, SMS, and WhatsApp. Direct access to foundational AI models and enforcement of cutting-edge compliance automation. ## Sources 1. [LinkedIn - Clerk AI](https://www.linkedin.com/company/clerk-ai) 2. [Montreal International - Clerk AI expansion announcement](https://www.montrealinternational.com/en/news/clerk-ai-expands-in-canada-launches-montreal-engineering-hub-to-support-growth/) 3. [Clerk AI Enterprise Page](https://clerk.ai/enterprise) 4. [Clerk AI Platform Page](https://clerk.ai/product/act) 5. [Greenhouse - Jobs at Clerk AI](http://job-boards.greenhouse.io/clerk-ai) ## Other roles at Clerk AI - [Growth Marketer](https://feeny.ai/job/growth-marketer-clerk-ai-san-francisco-2j9v18a9xz0g) — San Francisco, CA - [Product Marketer](https://feeny.ai/job/product-marketer-clerk-ai-san-francisco-gsfw7k6bxpjd) — San Francisco, CA - [Customer Support Engineer](https://feeny.ai/job/customer-support-engineer-clerk-ai-san-francisco-dx7q4jm1mnq9) — San Francisco, CA - [BDR Manager](https://feeny.ai/job/bdr-manager-clerk-ai-san-francisco-g6nwvnpp7k89) — San Francisco, CA - [Ops Engineer](https://feeny.ai/job/ops-engineer-clerk-ai-san-francisco-aksj3m2mjgft) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-clerk-ai-montreal-fgvp41djj66r) — Montréal, Canada - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-clerk-ai-san-francisco-n18rqp3rr6ve) — San Francisco, CA - [Account Executive (SME and Mid-Market)](https://feeny.ai/job/account-executive-sme-and-mid-market-clerk-ai-san-francisco-zrq07megtnfv) — San Francisco, CA - [Staff Frontend Software Engineer](https://feeny.ai/job/staff-frontend-software-engineer-clerk-ai-san-francisco-mny9apajz5d2) — San Francisco, CA - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-clerk-ai-san-francisco-35c4yqtdwjdc) — San Francisco, CA