---
title: 'Staff Engineer - Enterprise Search at Atomicwork Inc'
canonical: 'https://feeny.ai/job/staff-engineer-enterprise-search-atomicwork-inc-bengaluru-2weyetgcvxzt'
type: 'job'
last_seen: '2026-09-06'
---

# Staff Engineer - Enterprise Search at Atomicwork Inc

- **Company:** Atomicwork Inc
- **Location:** Bengaluru, India
- **Posted:** 2025-01-10
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/atomicwork/jobs/4489163008

## Job description

Staff Engineer - Enterprise Search

## Overview

We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI-powered innovations to enhance search relevance and ITSM workflows.

## What You Will Do

- Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance.
- Develop and refine personalized ranking models that adapt to user behavior and improve search results over time.
- Design ways to adapt AI language models to each customer’s data for enhanced accuracy and context.
- Explore innovative methods to combine LLMs with search engines for answering complex queries.
- Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems.
- Collaborate with cross-functional teams to align search capabilities with ITSM workflows.
- Mentor junior engineers or learn from experienced ones to grow as a technical leader.

## What You Should Have

- 5+ years of experience working on enterprise search products with AI/ML integration.
- Expertise in multi-tenant systems and securely integrating with external customer systems.
- Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms.
- Strong coding skills in Python, Java, or equivalent languages.
- A passion for solving complex problems with AI and delivering intuitive user experiences.

Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork.

- Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters.
- Always double-check the emails you receive. Make sure all communication is being done through official Atomicwork email addresses. (@atomicwork)
- Atomicwork will never ask for payment or personal financial information during the hiring process. If anyone asks you for money or financial details claiming to represent Atomicwork, please treat it as a scam and report it immediately. By submitting your application, you confirm that all information provided by you is accurate and complete to the best of your knowledge. Any false or misleading information may result in disqualification from the hiring process or withdrawal of an offer. Your personal data will be processed in accordance with Atomicwork’s privacy and recruitment policies.

## About Atomicwork Inc

## Company Overview
- **One-liner**: Atomicwork builds an AI-powered workforce for IT, offering agentic ITSM and ESM that automates service workflows through AI Coworkers that act as team members.
- **Entity Type**: Private (funding stage not publicly available)
- **Headquarters**: Bengaluru, Karnataka, India (with an additional office in Palo Alto, California, USA)
- **Founded**: Not publicly available
- **Founders**: Vijay Rayapati (Co‑founder & CEO), Kiran Darisi (Co‑founder & CTO)

## Core Business
- **Primary industry**: AI‑native IT Service Management (ITSM) and Enterprise Service Management (ESM)
- **Target customers**: B2B – IT teams and enterprise organizations looking to automate service operations
- **Mission/Purpose**: “Unlock Tomorrow’s IT, Today” by empowering IT teams to run an AI Workforce instead of just workflows, freeing human talent for innovation and strategic initiatives.

## Products & Services
- **Atomicwork Platform (AI Coworkers)**: A SaaS platform where AI Coworkers own complete job roles (not just tasks). They handle password resets, software access, application support, and more via chat, voice, and vision. The platform supports bring‑your‑own‑agent harness (OpenAI, Anthropic, Gemini, etc.) and integrates with 100+ apps (Okta, Slack, Workday, GitHub, Salesforce, Microsoft Entra). Includes role‑based access control, cost and usage governance, lifecycle management, full audit trails, and performance reviews for AI Coworkers.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding not publicly available; however, the company is actively growing with 27 open positions (as of mid‑2025) and has achieved notable recognitions (Plum ranked Atomicwork among the 20 best employers in India in 2023)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Rapid hiring across engineering, AI, security, product, customer success, and sales; global support in 25+ languages; enterprise‑grade security certifications (SOC 2, HIPAA, ISO 42001, CSA STAR, GDPR); dual offices in Bengaluru and Palo Alto.

## Competitive Advantages
- **Agent‑based AI workforce model**: AI Coworkers own job roles end‑to‑end, going beyond simple task automation.
- **Unified governance**: Full control plane for budgets, permissions, monitoring, and performance reviews of AI agents.
- **Model flexibility** – supports any LLM or agent harness, reducing vendor lock‑in.
- **Deep integrations** with enterprise tools (100+ apps) and native support for Slack, Microsoft Teams, etc.
- **Enterprise compliance** out‑of‑the‑box (SOC 2, HIPAA, GDPR, ISO 42001, CSA STAR).

## Strategic Focus
- Scaling the AI Workforce to handle both IT and broader enterprise service management (ESM) use cases.
- Expanding global reach (25+ language support, US and India presence).
- Enhancing governance and accountability features to meet enterprise trust requirements.
- Continuous investment in applied AI research (Head of Applied AI team).

## Why Work Here
- **Culture**: Atomicwork’s culture code emphasizes autonomy, ownership, mastery (continuous learning), customer obsession, and impatience (urgency). Described as a high‑performance, growth‑oriented environment.
- **Offices**: Convenient workspaces in Bengaluru and Palo Alto; office cabs provided.
- **Benefits**: Comprehensive health insurance for employees and family, fitness benefits, annual outings, flexible allowances, AI subscriptions, best‑in‑class tech and devices, snacks, and a “fantastic team” environment.
- **Recognition**: Ranked among the top 20 employers in India by Plum (2023, evaluating 2500+ companies).
- **Work style**: Not explicitly hybrid/remote, but offices are central and roles are likely office‑first with flexibility (cab service suggests commute support).

## Sources
1. [Atomicwork Website](https://www.atomicwork.com/)
2. [About Atomicwork – Company & Mission](https://www.atomicwork.com/company/about)
3. [Careers at Atomicwork](https://www.atomicwork.com/company/careers)
4. [Atomicwork Job Board (Greenhouse)](http://job-boards.greenhouse.io/atomicwork)
5. [Atomicwork LinkedIn](https://www.linkedin.com/company/atomicworkhq)

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