--- title: 'Staff Engineer, Site Reliability at LearnUpon' canonical: 'https://feeny.ai/job/staff-engineer-site-reliability-learnupon-dublin-961p9fye6jqg' type: 'job' last_seen: '2026-09-04' --- # Staff Engineer, Site Reliability at LearnUpon - **Company:** LearnUpon - **Location:** Dublin, Ireland - **Posted:** 2025-08-27 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/learnupon/jobs/8138393002 ## Job description Work Mode: Flex 1+ days per week in our Dublin office Department: Engineering ## About the Company LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results. Read more about life at LearnUpon [here](https://careers.learnupon.com/). ## About the Team Our Engineering organization is dedicated to building robust, scalable infrastructure that handles world-scale platform demands. As part of the Site Reliability Engineering (SRE) team, we focus on system architecture, absolute performance, and technical innovation. Operating with high ownership and technical expertise, we are responsible for the scale-out of the LearnUpon infrastructure, championing internal self-service tooling, and embedding a culture of observability and shared operational responsibility across all engineering squads. ## About the Opportunity As a Staff Site Reliability Engineer, you will be a principal technical leader and a key catalyst for our infrastructure's evolution. In this role, you will take ownership of our core platform resilience, driving the strategy to build out an advanced, cost-effective observability function spanning metrics, logs, and transaction tracking. This opportunity requires a strategic thinker who can design cross-team SLO/SLI frameworks, navigate complex distributed system requirements, and mentor talent to ensure LearnUpon scales efficiently to support our ambitious global goals. In addition, you’ll be responsible for: - Infrastructure Optimization: Identify opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions. - Observability Function Strategy: Lead our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management. - Resilience & Scaling: Drive the processes to maintain resilient, scalable, and cost-effective infrastructure while working with other Engineering teams to provide solutions that meet their ongoing requirements. - Tooling & Self-Service: Build tools focused on measuring, monitoring, and alerting, with an eye towards self-service in order to promote Engineers’ ownership of observability. - Operational Agility & Support: React quickly to changing customer and business needs and actively participate in the team's on-call rota. Team Up-Leveling: Mentor junior talent and effectively communicate complex technical ideas to both technical and non-technical peers. ## Skills & Experience Must-Haves - 7+ years of experience in a software or Ops role. - 5+ years of cloud engineering experience, with at least 2 years of experience with AWS. - Experience deploying Microservice environments using containerisation technologies such as Kubernetes and Docker. - Experience designing and implementing Observability tech stacks, championing its benefits to Engineering teams, and managing the associated cost analysis of metrics gathering, effort, and tooling. - Ability to architect the design of SLO/SLI implementations that balance the needs of different teams. - Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security, and disaster recovery. - Experience with implementing IaC (e.g., CloudFormation, Terraform, etc.), automation tooling (e.g., Puppet, Ansible etc.), and CI/CD (e.g., Jenkins, Travis CI, GitLab, etc.). - Experience using AI tools to streamline tasks and improve efficiencies. Nice-to-Haves - Experience with database scaling would be a strong plus. - Certification in AWS, any PaaS, and/or related technologies. *If you don’t tick every box but believe this role is a mutually good fit, please don’t hesitate to apply. We’d love to hear from you. Why choose LearnUpon? From comprehensive rewards and generous time off to meaningful investment in your growth and development, LearnUpon gives you the support, trust, and opportunity to do the most impactful work of your career. Learn more [here](https://careers.learnupon.com/). Hiring Process - Qualified applicants may be invited to an initial screening call with a member of our TA Team. - Successful candidates will be invited to a series of practical interviews. - Finally, candidates will have an interview with our CTO. - Successful candidates will be contacted with an offer to join our team. Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human. LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status. Check out our [Careers site](https://careers.learnupon.com/) and [Instagram](https://www.instagram.com/lifeatlearnupon/) to learn more about working at LearnUpon. By submitting your application, you agree to LearnUpon's [Privacy Policy](https://www.learnupon.com/privacy-policy/). ## About LearnUpon ## Company Overview - **One-liner**: LearnUpon provides a cloud-based Learning Management System (LMS) that enables organizations to train employees, customers, partners, and members from a single platform. - **Entity Type**: Private (Growth Equity stage) - **Headquarters**: Dublin, Ireland - **Founded**: 2012 - **Founders**: Brendan Noud, Des Anderson ## Core Business - **Primary industry**: Corporate Learning & Development (L&D) / EdTech - **Target customers**: B2B; serves mid-market and enterprise organizations, including SMBs and Fortune 100 companies. - **Mission or purpose statement**: To revolutionize corporate learning and help businesses unlock learning as their number one competitive advantage. ## Products & Services - **LearnUpon LMS**: A cloud-based, multi-tenant Learning Management System (SaaS) designed to train employees, customers, partners, and members from a single platform. It includes features for course creation, delivery, tracking, and reporting. - **Create+**: An AI-assisted content authoring tool that enables users to create professional, interactive courses 90% faster at 10% of the cost, all within the LearnUpon platform. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of $56.65M (latest round: Growth Equity, raised ~6 years ago). - **Notable Investors/Partners**: Summit Partners (lead), Enterprise Ireland, National Digital Research Centre. - **Growth Signals**: Serves 1,600+ global organizations; powers learning for 29+ million users; recognized as a top LMS by eLearning Industry and Brandon Hall (7 awards in 2024); actively hiring across multiple departments (Engineering, Sales, Customer Success, etc.) in 5 global offices. ## Competitive Advantages - **Unified Platform**: Purpose-built to train all external and internal audiences (employees, customers, partners, members) from a single, multi-tenant LMS, reducing complexity for large organizations. - **AI-First Innovation**: Leading the transition into the AI era of learning with tools like Create+, which enables course creation 90% faster at 10% of the cost. - **Proven Scale & Trust**: Serves 1,600+ global organizations, including Fortune 100 companies, and powers learning for 29+ million users, demonstrating enterprise-grade reliability and performance. - **Industry Recognition**: Consistently recognized as a top LMS by industry analysts (eLearning Industry, Brandon Hall), validating product quality and market leadership. ## Strategic Focus - **AI Integration**: Spearheading the transition into the AI era of learning, with a focus on AI-assisted content creation and delivery to dramatically reduce the time and cost of building training programs. - **Product Expansion**: Continuing to develop and enhance the platform to serve all training audiences (employees, customers, partners, members) under one roof, with a focus on the "extended enterprise" use case. - **Global Growth**: Expanding its customer base and team across its five global offices (Dublin, Belgrade, Salt Lake City, Philadelphia, Sydney) to serve a growing international clientele. ## Why Work Here - **Culture & Values**: Emphasizes a friendly, supportive team environment with core values like "Act Like An Owner," "Lead With Curiosity," and "Deliver Quality." Strong commitment to Diversity, Equality & Inclusion (DE&I) with a published Gender Pay Gap report and active DIB initiatives. - **Work Model**: Hybrid work model that balances productive solo focus with vibrant hybrid collaboration. - **Total Rewards**: Competitive compensation, equity from day one, retirement matching, comprehensive family healthcare, enhanced parental support, and generous time off. - **Growth & Impact**: As a learning company, employee development and career progression are core to the culture. Employees get autonomy to own big projects that impact 29+ million users globally. - **Engineering Culture**: Focus on cutting-edge AI work, with roles like Staff Engineer (DevOps, Site Reliability) and Engineering Manager. Emphasis on delivering quality and owning high-impact decisions. ## Sources 1. [learnupon.com](https://www.learnupon.com/about/) 2. [careers.learnupon.com](https://careers.learnupon.com/) 3. [learnupon.com](https://www.learnupon.com/) 4. [boards.greenhouse.io](https://boards.greenhouse.io/learnupon) 5. 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