--- title: 'Staff Enterprise Systems Technical Business Analyst at Realtor.com Careers' canonical: 'https://feeny.ai/job/staff-enterprise-systems-technical-business-analyst-realtor-com-careers-austin-r2s7tj56n6rc' type: 'job' last_seen: '2026-09-17' --- # Staff Enterprise Systems Technical Business Analyst at Realtor.com Careers - **Company:** Realtor.com Careers - **Location:** Austin Texas, United States - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-09-17 - **Apply:** https://boards.greenhouse.io/rdccareers/jobs/7990754003?gh_jid=7990754003 ## Job description Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. We are seeking an experienced Staff Enterprise Systems Technical Business Analyst to lead strategic initiatives across our enterprise applications, with a primary focus on Salesforce and customer-facing business systems. This role partners closely with Sales, Customer Success, Revenue Operations, Engineering and Product to deliver scalable technology solutions that enable new products, improve operational efficiency, and enhance the customer experience. Join us as our newest Staff Enterprise Systems Technical Business Analyst and continue to Love Your Career at Realtor.com®.  As part of the Realtor.com® BSA team, you will join a diverse group of analytically minded individuals committed to the success of our partners across the company—supporting key business groups including Sales, Success, Customer Care, Finance, Product, and Data Analytics. We are a team that sees problems from end to end, skillfully translating business challenges into elegant technical solutions. We evaluate opportunities using data and observation, guide technical teams with detailed requirements, and support QA and users through delivery. If your mission aligns with ours—to help business partners achieve their goals while providing the highest quality products and services to our The ideal candidate is equally comfortable facilitating roadmap discussions, gathering detailed business requirements, and partnering with technical teams to deliver complex system enhancements. You will need deep Salesforce expertise,  strong written and verbal communication abilities, and experience collaborating with both technical and non-technical business partners. What you’ll do: - Product Strategy Execution: Partner with Product Managers to implement technical solutions supporting new product packages and platform enhancements; translate product vision into scalable system capabilities and implementation plans. - Business Analysis:  Deeply understand business processes through observations and interviews to ensure the right tools, reports, and processes are built and implemented to align with business priorities. Lead discovery sessions and requirements gathering for new project initiatives, write user stories, acceptance criteria, and partner with engineering to finalize solution design. - End-to-End Delivery Support: Partner with architects, developers, administrators, and QA teams throughout the software development lifecycle including sprint planning, QA testing, user acceptance testing (UAT), release management, and end-user adoption. - Salesforce Leadership: Lead enhancements across Salesforce Sales Cloud, Service Cloud, and related enterprise applications to support Sales, Customer Support, Revenue Operations, and Product organizations. - AI & Emerging Technologies: Identify opportunities to leverage AI-powered capabilities to improve business processes and partner with technical teams to evaluate and implement solutions utilizing Salesforce Agentforce, Claude, Gemini, or other platforms. - Program & Stakeholder Management: Manage multiple strategic initiatives simultaneously across business and technology teams while developing project plans, implementation roadmaps, and clear executive communications. What you’ll bring: - 8+ years of experience as a Technical Business Analyst, Enterprise Systems Analyst, Business Systems Analyst, or Program Manager with experience implementing and enhancing Salesforce solutions, with strong experience in Sales Cloud and Service Cloud. - Bachelor’s degree or equivalent experience. - Proven background leading cross-functional projects from discovery through implementation, including strong business process analysis, requirements gathering, and solution design skills. - Deep expertise writing business requirements, functional specifications, user stories, process documentation, and executive presentations. - Experience with, or strong interest in, implementing AI-enabled business solutions (e.g., Salesforce Agentforce, Claude, Gemini, OpenAI, or Microsoft Copilot). - Familiarity with Salesforce Data Cloud, Flow, APIs, and enterprise integrations alongside knowledge of CRM, Customer Support, Revenue Operations, CPQ, and SaaS business processes. - Excellent communication, facilitation, and stakeholder management skills; a "We, Not Me" collaborative attitude. - Preferred: Salesforce certifications (Administrator, Business Analyst, Advanced Administrator, AI Associate, or Agentforce Specialist) and Agile/Scrum/PMP certifications. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals. ## About Realtor.com Careers ## Company Overview - **One-liner**: Realtor.com is a digital real estate marketplace that connects home buyers, sellers, and renters with real estate professionals and provides tools to empower their home journey. - **Entity Type**: Private (subsidiary of News Corp, a publicly traded company – NASDAQ: NWS, NWSA) - **Headquarters**: Multiple major offices in the U.S. (Austin, TX; Scottsdale, AZ; New York, NY) and Canada; corporate headquarters is in Santa Clara, CA (Move, Inc.) - **Founded**: Not publicly available in the provided sources - **Founders**: Not publicly available in the provided sources ## Core Business - **Primary industry**: Digital real estate marketplace - **Target customers**: B2C (home buyers, sellers, renters) and B2B (real estate agents, brokers) - **Mission or purpose**: “We empower people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.” [careers.realtor.com](https://careers.realtor.com/) ## Products & Services - **Realtor.com Platform (Web & Mobile)**: A comprehensive real estate listings site and app that enables users to search for homes, connect with agents, access market data, and manage their home journey. - **Agent & Broker Services**: Tools and advertising solutions for real estate professionals to list properties, generate leads, and grow their business. - **Data & Analytics**: Data science and analytics teams process terabytes of daily data to power insights for consumers and professionals. [careers.realtor.com](https://careers.realtor.com/teams-and-locations/) ## Market Standing - **Valuation/Market Cap**: Not separately disclosed (Realtor.com is a brand of Move, Inc., a wholly owned subsidiary of News Corp) - **Key Metric**: Not publicly available in the provided sources (annual revenue or total funding not specified) - **Notable Investors/Partners**: Parent company News Corp; also partners with the National Association of Realtors (NAR) through licensing agreements. - **Growth Signals**: Recognized as a “Built In 2025 Best Places to Work” and “Best Companies for Women” award winner; maintains multiple offices across the U.S. and Canada; invests heavily in data science, product innovation, and inclusive culture. [careers.realtor.com](https://careers.realtor.com/) ## Competitive Advantages - **Brand Trust**: Long-standing presence in the real estate space with strong consumer recognition and affiliation with the National Association of Realtors. - **Data Scale**: Processes terabytes of daily data to deliver actionable insights for both consumers and professionals. - **Parent Company Backing**: Access to resources and stability from News Corp, a global media and information services company. - **Integrated Ecosystem**: Connects home seekers directly with agents, brokers, and lenders through a single platform. ## Strategic Focus - **Digital Innovation**: Continuously improving the platform’s user experience, search capabilities, and mobile features. - **Data-Driven Personalization**: Leveraging data science and analytics to provide tailored recommendations and market intelligence. - **Diversity, Equity, Inclusion & Philanthropy (DEI&P)**: Building a workforce that reflects diverse communities and fostering an inclusive culture through Employee Resource Groups (ERGs) such as Inspiring Women, Beyond Pride, BIPOC Voices, Able, and Formation. [careers.realtor.com](https://careers.realtor.com/who-we-are/) - **Talent Development**: Investing in employee growth through programs like RDC Academy, HomeGrown Mentoring, Career Pathfinder, and tuition reimbursement. [careers.realtor.com](https://careers.realtor.com/what-we-offer/) ## Why Work Here - **Culture & Inclusion**: Strong emphasis on belonging, with multiple ERGs and a DEI&P strategy that “supports and celebrates a diverse workforce.” [careers.realtor.com](https://careers.realtor.com/who-we-are/) - **Benefits**: Comprehensive package including flexible medical/vision/dental, 20 weeks paid parental leave (primary caregiver), 401(k) with 3.5% match, tuition reimbursement, telemedicine, mental health support, and more. [careers.realtor.com](https://careers.realtor.com/what-we-offer/) - **Work Environment**: Offices in Austin, Scottsdale, New York, and Canada; roles span Technology, Product, Data Science, Marketing, Sales, Finance, HR, and Customer Care. Remote/hybrid policy not explicitly stated in provided sources, but multiple office locations suggest flexibility. [careers.realtor.com](https://careers.realtor.com/teams-and-locations/) - **Career Growth**: Structured learning and development programs, mentoring, and internal mobility tools encourage long-term career building. [careers.realtor.com](https://careers.realtor.com/what-we-offer/) - **Awards**: Recognized as a “Built In 2025 Best Places to Work” and “Best Companies for Women,” signaling a positive workplace culture. [careers.realtor.com](https://careers.realtor.com/) ## Sources 1. [Realtor.com Careers – Overview](https://careers.realtor.com/) 2. [Realtor.com Careers – What We Offer (Benefits & Development)](https://careers.realtor.com/what-we-offer/) 3. [Realtor.com Careers – Who We Are (DEI&P)](https://careers.realtor.com/who-we-are/) 4. [Realtor.com Careers – Teams & Locations](https://careers.realtor.com/teams-and-locations/) 5. [Realtor.com Careers – How We Hire](https://careers.realtor.com/how-we-hire/) ## Other roles at Realtor.com Careers - [Full Stack Software Engineer](https://feeny.ai/job/full-stack-software-engineer-realtor-com-careers-austin-texas-yqeb2agj30c5) — Austin Texas, United States - [Customer Account Manager, Realtor.com+ and Zenlist](https://feeny.ai/job/customer-account-manager-realtor-com-and-zenlist-realtor-com-careers-austin-xk1tvmvbvrdn) — Austin Texas, United States - [Sr. Enterprise Systems Technical Business Analyst](https://feeny.ai/job/sr-enterprise-systems-technical-business-analyst-realtor-com-careers-austin-faamn0j2p64g) — Austin Texas, United States - [Senior Product Manager, Data & AI Products](https://feeny.ai/job/senior-product-manager-data-ai-products-realtor-com-careers-austin-texas-a6xpzx66qjsc) — Austin Texas, United States - [Principal Product Manager, Product Strategy](https://feeny.ai/job/principal-product-manager-product-strategy-realtor-com-careers-austin-texas-xyqvbyzk2nn3) — Austin Texas, United States - [Sr. Facilities Specialist](https://feeny.ai/job/sr-facilities-specialist-realtor-com-careers-scottsdale-arizona-qz3ffmkkqe9r) — Scottsdale Arizona, United States - [Senior Data Analyst, Avail](https://feeny.ai/job/senior-data-analyst-avail-realtor-com-careers-scottsdale-arizona-qmrgy0qm60y1) — Scottsdale Arizona, United States - [Senior Product Manager, Product Strategy](https://feeny.ai/job/senior-product-manager-product-strategy-realtor-com-careers-austin-texas-ajsk01c17dea) — Austin Texas, United States - [Staff Data Scientist](https://feeny.ai/job/staff-data-scientist-realtor-com-careers-austin-texas-8h3tmkmte04q) — Austin Texas, United States - [Lead Product Manager, AI Strategy](https://feeny.ai/job/lead-product-manager-ai-strategy-realtor-com-careers-austin-texas-vb965xdrb74f) — Austin Texas, United States