--- title: 'Staff Frontend Engineer at Retell AI' canonical: 'https://feeny.ai/job/staff-frontend-engineer-retell-ai-san-francisco-amwebfshzfb9' type: 'job' last_seen: '2026-11-05' --- # Staff Frontend Engineer at Retell AI - **Company:** Retell AI - **Location:** San Francisco, CA - **Compensation:** $225k–$350k - **Employment:** full-time - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-11-05 - **Apply:** https://jobs.ashbyhq.com/retell-ai/2baf84e5-b02a-47db-b11f-1f241f2ba140 ## Job description ## ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction. We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world. Let's build the future together. Recent recognition: - [No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026](https://finance.yahoo.com/technology/ai/articles/voice-ai-startup-retell-ai-145200025.html) - https://a16z.com/the-ai-application-spending-report-where-startup-dollars-really-go/ - [#3 Fastest-Growing Software Company, G2 Best Software Awards 2026](https://company.g2.com/news/g2s-2026-best-software-awards) - [Best Agentic AI Software, G2 Best Software Awards 2026](https://www.retellai.com/blog/retell-ai-recognized-as-the-best-agentic-ai-software-by-g2) - [#4 Fastest-Growing Software Vendor, Brex Benchmark 2025](https://www.brex.com/journal/brex-benchmark-december-2025) - [Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC](https://www.nasdaq.com/videos/retell-ai) - [Top-Ranked Startup, Lean AI Leaderboard](https://leanaileaderboard.com/) - [Backed by Y Combinator](https://www.ycombinator.com/companies/retell-ai) ## ABOUT THE ROLE Retell AI transforms customer experience with voice AI for enterprises, including CVS/Aetna, American Airlines, Lenovo, and Grab. We’re looking for a Staff Frontend Engineer to lead complex frontend projects and shape the user experience of our voice AI platform. You’ll build tools that help customers create, deploy, monitor, and improve AI voice agents. You’ll partner closely with engineering, product, and design to turn complex workflows into intuitive interfaces. This is a hands-on role with ownership from defining the problem and choosing the technical approach through launch and iteration. ## KEY RESPONSIBILITIES - Lead frontend projects from concept to production, owning architecture, implementation, and delivery. - Build responsive, reliable interfaces using React, TypeScript, JavaScript, HTML, and CSS. - Partner with product and design to simplify complex workflows across agent configuration, dashboards, and analytics. - Shape frontend architecture, reusable components, and patterns that help the team ship faster. - Improve application performance, accessibility, and reliability as customer usage grows. - Raise code quality through thoughtful reviews, testing, mentoring, and hands-on technical leadership. - Work with backend engineers to design APIs and data flows that support a smooth user experience. ## YOU MIGHT THRIVE IF - You have 9+ years of software engineering experience, with deep expertise in frontend development. - You’ve operated at Staff level or equivalent scope, leading substantial projects and influencing technical direction. - You have strong experience with React and TypeScript, browser fundamentals, and modern frontend architecture. - You’ve shipped complex web applications and can explain the technical and product tradeoffs behind your decisions. - You care about interaction details, usability, accessibility, and performance. - You’re comfortable taking an ambiguous problem, defining an approach, and driving it through delivery. - You enjoy writing code, mentoring engineers, and working closely with product and design. Bonus points: Experience building enterprise SaaS, developer tools, real-time interfaces, data visualizations, or AI products. ## WHY THIS ROLE - Real ownership over core systems. - Direct influence on product and company direction. - A small, high-caliber team with very little process drag. - Problems that matter to customers, revenue, and scale. If you want a role where your decisions visibly shape the company, this is it. ## JOB DETAILS - Location: Redwood City, CA, US (100% Relocation Provided) - US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT). ## Compensation Our compensation ranges reflect different scopes of responsibility and cash/equity options. Your offer will depend on the skills and impact you demonstrate during interviews, the scope of the role, and your preferred cash/equity balance. Annual base salary ranges: - Senior: $210,000–$250,000 - Staff: $200,000–$300,000 - Principal: $250,000–$350,000 ## OTHER BENEFITS - 100% coverage for medical, dental, and vision insurance - $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks - $200/month wellness reimbursement (gym, fitness classes, etc.) - $300/month commuter reimbursement (gas, Caltrain, etc.) - $75/month phone bill reimbursement - $50/month internet reimbursement ## COMPENSATION PHILOSOPHY - Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed. - Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders. - High Ownership: Small teams, >$1M revenue/employee, and significant equity. - Performance-Based: Offers tied to interview performance, not experience or past salaries. ## INTERVIEW PROCESS - Recruiter Screen (15min): Speak with a member of the talent team to learn more about us and which team you would be a good fit for. - Technical Interview (45 min): Practical coding session focused on code fluency and system design (For frontend roles, we will focus on React-specific questions. For backend roles, we take a technology-agnostic approach.) - Technical Interview (45 min): This is a systems design-focused interview. There will be no coding; we want to assess your skills in systems design. - Onsite/Virtual Interviews (2–3 hrs): Hosted in our office if located in the Bay Area or virtual, with three rounds: - Practical Coding: Tackle real-world coding tasks with debugging. - System Design: Architect a production-ready system. - Codebase Review & Improvements ## About Retell AI ## Company Overview - **One-liner**: Retell AI is a real-time conversational AI platform that builds human-like, low-latency voice agents to automate phone calls for businesses. - **Entity Type**: Private (Seed stage, Y Combinator-backed) - **Headquarters**: San Carlos, California, United States - **Founded**: 2023 - **Founders**: Bing Wu (CEO), Todd Li (COO), Evie Wang (CTO), Weijia Yu (President), Zexia Zhang (CMO) ## Core Business - **Primary industries**: Contact Center Automation, AI Voice Agents, Conversational AI, Enterprise Communication Software - **Target customers**: B2B (enterprise, healthcare, insurance, automotive, SMBs) - **Mission**: "A world where every business call is handled by AI that actually gets it right." ## Products & Services - **AI Voice Agent Platform (SaaS)**: Drag-and-drop agentic framework to build, deploy, and manage AI voice agents for inbound (support, routing, appointment booking) and outbound (reminders, lead qualification, surveys) calls. Includes: - Real-time function calling (book, pay, update records, transfer) - Proprietary turn-taking model and ultra-realistic voices - Streaming RAG with auto-sync knowledge base - Performance analytics dashboard - Batch calling with conversion tracking - SIP trunking (connect to any telephony) - Enterprise on-prem deployment option - Compliance: HIPAA, SOC 2 Type II, GDPR; SSO; PII redaction; role-based access ## Market Standing - **Valuation**: Not publicly available - **Key Metric**: $40M annualized revenue (fully profitable as of 2025) - **Total Funding**: $9.4M (including $4.6M seed round led by Alt Capital, backed by Y Combinator and angel investors) - **Headcount**: ~69 employees (175% YoY growth) - **Notable Investors/Partners**: Alt Capital (lead seed), Y Combinator ## Competitive Advantages - **Proprietary Voice AI Orchestration**: Built from the ground up for sub-second latency (~600ms) and natural turn-taking, not stitched-off APIs. - **Scalability**: Battle-tested infrastructure handling millions of calls reliably. - **Enterprise Security**: HIPAA/SOC2/GDPR certified, on-prem deployment, SSO, redaction. - **High Capital Efficiency**: $40M ARR with only 25 employees at time of reaching that milestone. ## Strategic Focus - Replace traditional call centers by shifting from human-staffed support to AI-handled routine calls, with human escalation for complex cases. - Continue improving low-latency, agentic voice models and expanding enterprise feature set (batch calling, analytics, compliance). - Scale customer base across healthcare, insurance, and other regulated verticals. ## Why Work Here - **Culture**: Small, high-ownership teams; >$1M revenue per employee; "ship fast" — no committees, ship this week if you can make the case. - **Work Environment**: In-office in San Carlos (on purpose — speed and collaboration on hard problems). - **Benefits**: Competitive equity packages, health/dental/vision insurance, meal stipends, relocation support, visa sponsorship (H-1B and other work visas). - **Tech Stack**: Backend in TypeScript and Python, ML in Python, Frontend in React. - **Interview Process**: Conversations with co-founders, deep on product thinking and technical ability, transparent and fast. ## Sources 1. [retellai.com](https://www.retellai.com/) 2. [retellai.com/about-us](https://www.retellai.com/about-us) 3. [retellai.com/careers](https://www.retellai.com/careers) 4. [linkedin.com/company/retellai](https://www.linkedin.com/company/retellai) 5. 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