--- title: 'Staff Java Engineer at unitQ' canonical: 'https://feeny.ai/job/staff-java-engineer-unitq-san-francisco-anacddgee12c' type: 'job' last_seen: '2026-09-09' --- # Staff Java Engineer at unitQ - **Company:** unitQ - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-07-21 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/unitq/4af63d78-028b-41e0-957f-040db10603ab ## Job description ## About unitQ At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels. Backed by leading investors such as Zendesk, Accel,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement. ## About the Opportunity We are looking for an experienced Senior Backend Software Engineer with the skills, energy, and passion for coding to be a key contributor on our growing team.  You are a motivated self-starter, able to learn quickly, incorporate AI development tools, and communicate effectively.  You will be responsible for building and maintaining our microservice architecture, owning services that power our core product offering.  You will use your skills in Java, Kubernetes, and cloud-native development to deliver high-quality, efficient, and testable code. Role Responsibilities: - Develop and maintain AI-driven features and services. - Design and implement scalable data structures and pipelines. - Build and own API services to securely handle a large amount of data. - Collaborate closely with cross-functional teams to enhance platform capabilities. About you: - 5+ years of software engineering experience; Java knowledge required. - Demonstrated enthusiasm for applying AI solutions and tools to solve complex, real-world problems. - Develop and maintain Java microservices, libraries, automated tests, and build scripts. - Expertise with unitQ tech stack, including Spring Boot, Hibernate, Git, and Kubernetes. - Perform code reviews and evaluate pull requests, helping other engineers debug and resolve problems. - Write thorough documentation and specifications with clean APIs, architecting scalable solutions capable of processing millions of new data points daily. - Work directly with managed and unmanaged cloud services, including databases, data streams, message queues, container orchestrators, job automation systems, and continuous build, integration, and deployment systems. - Apply and advocate for healthy coding practices, AI as a software copilot, Agile methodologies, and communication strategies. Nice to have: - Familiarity with Large Language Models (LLMs) and their practical applications. - Experience in processing large amounts of data and working with databases Benefits: - Flexible/unlimited vacation - Comprehensive medical, dental, and vision - 401(k) plan - Life insurance and FSA plans - Stock options - Equinox gym membership or wellness stipend At unitQ, diversity drives innovation. We celebrate and welcome employees of different backgrounds, cultures, perspectives, and experiences. We’re committed to fostering an inclusive environment as our team grows. If you’re passionate about leveraging AI to drive product quality and want to work in a fast-paced, collaborative setting, we’d love to hear from you! ## About unitQ ## Company Overview - **One-liner**: unitQ is the AI quality intelligence platform that unifies every customer signal into one system and connects it to business KPIs so teams know what to prioritize in real time. - **Entity Type**: Private (Series B; $41M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2018 - **Founders**: Christian Wiklund (CEO) & Nik Lindstrom (CTO) ## Core Business - **Industry**: AI-powered customer experience and quality intelligence - **Target Customers**: B2B; product, engineering, customer experience, and leadership teams at digital-first companies - **Mission**: Close the gap between what customers experience and what companies know about it ## Products & Services - **monitorQ**: AI-driven customer intelligence that transforms feedback from every channel into real-time insights - **metricQ**: Connects customer signals to business outcomes (revenue, retention, engagement) and ranks opportunities by actual impact - **competeQ**: Competitive intelligence – analyzes public competitor feedback across app stores, reviews, and social to benchmark quality - **supportQ**: Automated QA for support conversations – scores every agent and bot interaction, surfacing coaching opportunities and compliance risks - **interviewQ**: AI-moderated customer research interviews at scale to replace slow manual research with continuous structured feedback - **socialQ**: Social engagement monitoring and AI replies to protect brand reputation and guide engagement ## Market Standing - **Valuation**: Not disclosed - **Key Metrics**: Annual revenue $7M (latest estimate); total funding $41M (Series A led by Gradient Ventures $11M in 2020, Series B led by Accel $30M in 2021, venture round from Zendesk Ventures in 2024) - **Notable Customers/Trusted By**: Pinterest, Adobe, PayPal, Bumble - **Growth Signals**: Headcount ~48 employees across 5 countries (US, Philippines, Bulgaria, Germany, UK); LinkedIn followers 5,521 (+10.8% YoY); integrates with 100+ feedback channels (Zendesk, Salesforce, app stores, social platforms, Slack) ## Competitive Advantages - Single source of truth for quality across every touchpoint (support, reviews, social, interviews) – no silos - AI agents that categorize and prioritize every customer signal in real time and tie them directly to business KPIs - Six purpose-built products in one platform covering intelligence, QA, competitive analysis, and social engagement - Highest commitment to trust, safety, security, and compliance ## Strategic Focus - Continue building AI-first products to detect issues the moment they emerge and connect them to business outcomes - Expand integrations and scale AI-driven customer research to replace slow manual processes - Enable product, engineering, CX, and leadership teams to make faster, confident decisions grounded in real-time customer reality ## Why Work Here - Fast-growing, well-funded startup with competitive compensation, unlimited PTO, great health insurance, and wellness programs - Emphasis on diverse and inclusive teams – “celebrate different cultures, perspectives, and experiences” - Hybrid/remote flexibility: HQ in San Francisco (501 2nd Street); roles listed as hybrid Bay Area, on-site SF, and remote (e.g., New York) - AI-first engineering culture with a focus on solving real customer needs; team passionate about building awesome products - 4.0/5.0 employer rating on LinkedIn (17 reviews) with strong culture (4.1) and career growth (4.0) ## Sources 1. [unitq.com](https://www.unitq.com/) 2. [unitq.com/about-us](https://www.unitq.com/about-us/) 3. [unitq.com/careers](https://www.unitq.com/careers/) 4. [jobs.lever.co/unitq](https://jobs.lever.co/unitq) 5. [linkedin.com/company/unitq](https://www.linkedin.com/company/unitq) ## Other roles at unitQ - [Customer Engagement Analyst](https://feeny.ai/job/customer-engagement-analyst-unitq-bay-area-5c9zx34jrhve) — Bay Area - [Product Manager](https://feeny.ai/job/product-manager-unitq-san-francisco-htdfryhk11kq) — San Francisco, CA - [AI Software Engineer](https://feeny.ai/job/ai-software-engineer-unitq-san-francisco-hn8q824zrj0p) — San Francisco, CA - [Account Executive](https://feeny.ai/job/account-executive-unitq-new-york-yk9ee4zv6m4v) — New York, NY - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-unitq-san-francisco-n6pvqz7mnqbt) — San Francisco, CA