--- title: 'Staff Machine Learning Engineer at Bloomreach' canonical: 'https://feeny.ai/job/staff-machine-learning-engineer-bloomreach-india-0p4cp7xt6kg0' type: 'job' last_seen: '2026-10-14' --- # Staff Machine Learning Engineer at Bloomreach - **Company:** Bloomreach - **Location:** India - **Posted:** 2026-09-25 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/bloomreach/jobs/8232810 ## Job description Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Bloomreach is seeking a seasoned Staff Machine Learning Engineer to join our Search Quality team and lead the design and implementation of machine learning and Al-driven solutions that improve search relevance and discovery experiences for our customers. The Search Quality team focuses on building intelligent, scalable solutions that understand user queries, product catalogs, and behavioral signals to deliver the most relevant search results. We work at the intersection of Machine Learning, Information Retrieval, Search Relevance, and Software Engineering to solve challenging problems across the search stack. This is a Staff ML Engineer role, so we are looking for someone who can combine strong ML expertise with solid software engineering skills and take end-to-end ownership of complex technical problems. You will work closely with engineers, architects, and product teams to research, build, evaluate, and productionize ML-driven solutions for search. ## Your Responsibilities ● Own the technical roadmap and provide architecture leadership for ML and AI-driven relevance solutions. ● Design, develop, and enhance ML/AI models and algorithms for Search and Relevance. ● Own model evaluation and experimentation frameworks to ensure high-quality deployments. ● Work with search queries, product catalogs, user behavior, and other data to identify patterns and improve search quality. ● Work closely with software and data engineers to integrate and scale ML components into production systems. ● Analyze search and relevance data to identify problems and drive improvements. ● Mentor engineers and influence cross-team decisions to align engineering and product goals. ● Stay up to date with developments in Machine Learning, Information Retrieval, and Generative AI. ## Qualifications ● BE/B.Tech/ME/M.Tech in Computer Science or a related discipline, with a strong mathematical foundation and excellent programming skills, primarily Python, alongside proficiency in a backend language such as Java or Go. ● 8+ years of experience building ML-driven systems and algorithms in production. ● Strong software engineering skills, with experience building low-latency, scalable distributed systems in a cloud production environment (AWS/GCP/Azure). ● Strong background in Search, Information Retrieval, Ranking, or Search Relevance, working with large-scale data and ML systems. ● Hands-on experience applying LLMs to Search/ML problems, including quality, latency, and cost trade-offs. ● Experience working across multiple merchants, domains, and languages. ● Strong background in NLP and Search Quality techniques, including intent identification, query understanding, data analysis, and domain-specific ML model tuning. ● Relevant search retrieval experience in at least one area: RAG, lexical search, vector search, or recommendation systems. ● Experience with deep learning frameworks such as PyTorch or TensorFlow. ● Strong problem-solving and analytical skills. ● Effective communication skills in English, both verbal and written. ## Preferred Qualifications ● Prior experience building or working with LLM evaluation frameworks. ● Hands-on experience implementing hybrid search architectures. More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our [5 values](https://www.bloomreach.com/en/careers?utm_source=Job-Description-Footer&utm_medium=Job-Description&utm_content=Hyperlink-1) and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The [Bloomreach Glassdoor page](https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm) elaborates on our stellar 4.7/5 rating. The [Bloomreach Comparably page](https://www.comparably.com/companies/bloomreach) Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach [Ivo Večeřa](https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/) is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000! - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote ## About Bloomreach ## Company Overview - **One-liner**: Bloomreach is the world’s #1 Commerce Experience Cloud, providing an AI-powered platform that unifies search, content, personalization, customer data, and conversational shopping to drive magical and measurable ecommerce experiences. - **Entity Type**: Private (valued at $2.2 billion as of 2024, with $325M+ in total funding from investors including Goldman Sachs Asset Management and Sixth Street Growth) - **Headquarters**: Not publicly available (remote-first company with offices in the US, Europe, India, and other global locations) - **Founded**: 2009 - **Founders**: Raj De Datta and Ashutosh Garg ## Core Business - **Primary industry**: Ecommerce software / Digital Commerce Experience Cloud - **Target customers**: B2B – primarily enterprise and mid-market brands (1,400+ global brands), with strong focus on retailers, DTC brands, and B2B commerce companies - **Mission**: “Our mission is to drive magical and measurable experiences for people and businesses.” ## Products & Services - **Bloomreach Discovery**: AI-driven site search and merchandising product that delivers relevant results across search, facet navigation, and product recommendations, powered by machine learning. - **Bloomreach Engagement (formerly Exponea)**: Customer Data and Experience Platform (CDXP) that unifies real-time customer and product data to power personalized campaigns across email, web, mobile, and ads. - **Bloomreach Content (formerly Hippo)**: Web content management system (CMS) integrated with the commerce platform, enabling marketers to create and manage content alongside search and personalization. - **Bloomreach Clarity**: AI-powered conversational shopping product that lets customers interact naturally via chat or voice to find products and complete purchases. - **Radiance Commerce** (acquired): Conversational AI technology integrated into the platform. ## Market Standing - **Valuation**: $2.2 billion (as of 2024, following a $175M funding round) [bloomreach.com] - **Key Metric**: Annual Recurring Revenue (ARR) surpassed $150 million at the end of 2022 [bloomreach.com] - **Total Funding**: Over $325 million (at least $150M from Sixth Street Growth in 2021, plus $175M led by Goldman Sachs Asset Management in 2024) - **Notable Investors/Partners**: Goldman Sachs Asset Management, Sixth Street Growth; technology partnerships with Google Cloud Vertex AI and NVIDIA (announced 2024) - **Growth Signals**: - Powers the equivalent of 25% of all ecommerce experiences in the US and UK - Handles 250 million searches daily and executes 100,000 email campaigns each day - Serves 1,400+ global brands - 900+ employees globally (as of 2024) - Multiples of valuation growth within one year (to $2.2B) - Acquisitions of Exponea, Hippo, and Radiance Commerce expanded product portfolio ## Competitive Advantages - **Unified platform**: Combines search, content, CDP, and personalization on one AI-native stack – a rare combination in the ecommerce space. - **Scale & reach**: The platform processes massive volumes of commerce data (250M searches/day, 25% of US/UK ecommerce) providing strong data network effects. - **AI/ML patents**: Proprietary AI/ML technology patented over the years, differentiating from legacy point solutions. - **Deep integrations**: Partnerships with Google Cloud and NVIDIA bring cutting-edge infrastructure and AI capabilities. - **Open-source roots**: Through the Hippo acquisition, Bloomreach has a strong content management foundation with an open-source pedigree. ## Strategic Focus - **AI-first innovation**: Continued investment in generative AI and conversational commerce (Clarity product) to transform shopping experiences. - **Platform breadth**: Deepening cross-product integration to offer the “Commerce Experience Cloud” as a single solution, reducing vendor sprawl for customers. - **Global expansion**: Growing presence in APAC (senior roles in India, Australia) and EMEA. - **Ecosystem partnerships**: Leveraging the Google Cloud and NVIDIA partnerships to accelerate AI capabilities and reach new enterprise customers. ## Why Work Here - **Remote-first culture**: Bloomreach explicitly states “productive work can take place anywhere” and offers flexibility to work fully remote or from one of its global offices [bloomreach.com/careers]. - **Ownership & compensation**: All employees receive stock equity grants (OWNership mindset) and participate in a semi-annual company performance bonus [bloomreach.com/careers]. - **Career development**: Leadership development program for managers, annual education budget (books, courses, certifications), and a resident coach for personal/professional challenges [bloomreach.com/careers]. - **Work-life balance**: Quarterly “DisConnect Days” where the entire company shuts down to recharge [bloomreach.com/careers]. - **Culture values**: “Own,” “Think,” “We,” “No Drama,” “Truth” – emphasizing ownership, cross-functional collaboration, transparency, and a growth mindset [bloomreach.com/careers]. - **Engineering culture**: Engineers are described as “the backbone of our product” and the company hires for potential and passion, not just skills. Teams are organized around product pillars (discovery, content, engagement) and support functions [bloomreach.com/careers]. ## Sources 1. [bloomreach.com/careers](https://www.bloomreach.com/en/careers) 2. [bloomreach.com](https://www.bloomreach.com/en) 3. [bloomreach.com/about-us](https://www.bloomreach.com/en/about-us) 4. [bloomreach.com/leadership-team](https://www.bloomreach.com/en/about-us/leadership-team) 5. [linkedin.com/company/bloomreach](https://www.linkedin.com/company/bloomreach) ## Other roles at Bloomreach - [Senior Business Development Representative (BeNeLux)](https://feeny.ai/job/senior-business-development-representative-benelux-bloomreach-the-6yjxbs067cdn) — The, Netherlands - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-bloomreach-united-kingdom-swhjs1q2ee9c) — United Kingdom - [Strategic Account Executive (MENA)](https://feeny.ai/job/strategic-account-executive-mena-bloomreach-united-arab-emirates-d62g8mpgk3dp) — United Arab Emirates - [Senior Technical Consultant, Partners](https://feeny.ai/job/senior-technical-consultant-partners-bloomreach-united-states-x9dpxac7d0v8) — United States - [Quality Assurance Engineer II](https://feeny.ai/job/quality-assurance-engineer-ii-bloomreach-czechia-4tb0xs7nvhme) — Czechia - [Quality Assurance Engineer II](https://feeny.ai/job/quality-assurance-engineer-ii-bloomreach-slovakia-bg7jw2vn354d) — Slovakia - [Senior Cloud Security Engineer](https://feeny.ai/job/senior-cloud-security-engineer-bloomreach-slovakia-8szf0gz5a8td) — Slovakia - [Senior Cloud Security Engineer](https://feeny.ai/job/senior-cloud-security-engineer-bloomreach-czechia-3z2h6a3bdhgn) — Czechia - [Partner Services Manager](https://feeny.ai/job/partner-services-manager-bloomreach-united-kingdom-ezjt565tjsa0) — United Kingdom - [Revenue Operations Analyst](https://feeny.ai/job/revenue-operations-analyst-bloomreach-slovakia-en4fkbvyx7jz) — Slovakia