--- title: 'Staff ML Engineer at Cloudbeds' canonical: 'https://feeny.ai/job/staff-ml-engineer-cloudbeds-europe-27rk5r1v7dnj' type: 'job' last_seen: '2026-09-05' --- # Staff ML Engineer at Cloudbeds - **Company:** Cloudbeds - **Location:** Europe - **Posted:** 2026-06-26 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/cloudbeds/jobs/4708927005 ## Job description What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started. Location - Remote (Europe) How You'll Make an Impact: As a Staff Machine Learning Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies. You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust ML practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success. Our Machine Learning Team: Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team. What You Bring to the Team: - Architectural Expertise: Proven track record in designing, deploying, and maintaining production-grade, distributed ML systems (Sagemaker) - Deep MLOps Proficiency: Expert-level knowledge of CI/CD, orchestration (e.g., Apache Airflow, Flink), and model monitoring/drift detection at scale. - Software Engineering Rigor: Strong background in Python, distributed systems, and backend development, with a firm grasp of software engineering best practices. - Technical Strategy: Experience defining SLIs/SLOs and managing large-scale technical roadmaps. - Leadership: Demonstrated ability to influence cross-functional teams, mentor junior talent, and drive consensus on complex technical decisions. - Domain Knowledge: Ability to apply statistical and ML methods to optimize revenue management and pricing strategies. What Sets You Up for Success: - 5+ years of experience in a machine learning role, with demonstrated success in ML Engineering and deploying models to production. - Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing). - Great understanding of machine learning principles (experimental design, statistical distributions and test, machine learning algorithms) - Expertise in deploying ML models at scale on AWS, with experience using MLFlow, Sagemaker or similar platforms. - Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews, using Docker, Terform, Kubernetes). - Expert-level SQL skills and experience working with large datasets for analysis and modeling. - Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges. - Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams. - Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field. Bonus Skills to Stand Out (Optional): - Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment. - Experience with data quality monitoring tools and frameworks. - Master’s or PhD in Computer Science, Mathematics, or a related field. ## #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at [cloudbeds.com](https://www.cloudbeds.com/) Company [Awards](https://www.cloudbeds.com/press/?press_type=company-news&news_category=awards): - Best All-In-One Hotel Management System | HotelTechAwards (2025) - Overall 10 Best Places to Work | HotelTechAwards (2025) - Most Loved Workplace® Certified (2024) - Top 10 People’s Choice (2024) - Deloitte Technology Fast 500 (2024) Discover our Benefits: - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra-long weekend every month - Fully Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. ## #LI-REMOTE ## About Cloudbeds ## Company Overview - **One-liner**: Cloudbeds provides a unified hospitality management system (HMS) that integrates operations, distribution, guest experience, and revenue marketing for hotels and property managers. - **Entity Type**: Private (Series D, raised $253M+) - **Headquarters**: San Diego, California, USA - **Founded**: 2012 - **Founders**: Adam Harris (CEO & Co-founder), Richard Castle (President, COO & Co-founder) ## Core Business - **Primary industry**: Hospitality Technology (Hotel Management Software, Property Management Systems) - **Target customers**: Independent hotels, hotel groups, multi-property portfolios, hosts (B2B) - **Mission**: "Power every property in the world with our hospitality management software" — to help hoteliers grow revenue, streamline operations, and deliver memorable guest experiences. ## Products & Services - **[Cloudbeds Platform (HMS) ](https://www.cloudbeds.com/)**: A unified hospitality management system that includes property management, distribution (channel manager), guest experience tools, and revenue marketing in a single system. - **[Signals (AI Model) ](https://www.cloudbeds.com/)**: A causal AI model trained on billions of points of hospitality data, integrated into the platform to surface insights, automate responses, forecast demand (up to 90 days with ≤95% accuracy), and help hoteliers make faster decisions. - **Onboarding & Support**: Personalized onboarding, guided data migration, 24/7/365 live support (AI chatbot, email, live chat), and Cloudbeds University for self-guided training. ## Market Standing - **Valuation**: Not publicly disclosed - **Total Funding**: Over $253 million raised (Series D and prior rounds) - **Key Metric**: Trusted by tens of thousands of properties across 150+ countries; onboard 350+ properties monthly; 99.6% system uptime; 96% customer satisfaction score - **Notable Investors/Partners**: Backed by leading venture investors (specific names not listed on page, but "backed by the boldest"); network of 500+ partners - **Growth Signals**: Team of 650+ employees across 40+ countries (speaking 30+ languages); recognized as a top Hotel Management System, PMS, and Channel Manager by Hotel Tech Report for eight consecutive years; rapid onboarding growth (350 properties/month); expanding AI capabilities with Signals ## Competitive Advantages - **Unified platform**: Combines PMS, channel manager, guest experience, and revenue marketing in one system — reducing the need for multiple vendors. - **AI-first innovation**: Signals causal AI model provides unique forecasting and automation capabilities, trained on extensive hospitality data. - **Global reach & localization**: Platform used in 150+ countries with multilingual support (30+ languages) and local labor compliance. - **Remote-first DNA**: Operating as a distributed team since 2012, enabling access to top talent worldwide and deep understanding of diverse hospitality markets. ## Strategic Focus - **AI & automation**: Deepening integration of Signals AI to drive operational efficiency and revenue optimization for hoteliers. - **Global expansion**: Continuing to grow property onboarding (350+/month) and expanding presence in key regions (Asia Pacific, Europe, Latin America, North America). - **Enterprise & multi-property**: Scaling to serve larger hotel groups and multi-property portfolios alongside independent hotels. - **Customer success**: Maintaining high satisfaction (96%) through personalized onboarding, 24/7 support, and community building. ## Why Work Here - **Remote-first culture**: The company has been remote since 2012, with a "remote by design" philosophy — no borders on hiring, flexible schedules, and autonomy over time management. - **Global & diverse team**: 650+ team members across 40+ countries representing 35 nationalities, speaking 30+ languages — a strong emphasis on inclusion, equity, and respect. - **Open PTO & flex holidays**: Open time-off policy (or compliant local alternatives) plus 14 flexible holidays to observe personally meaningful days. - **Monthly wellness days**: An extra long weekend every month to recharge. - **Learning & development**: Cloudbeds University for onboarding and continuous learning; annual L&D plans aligned with team needs. - **Career growth**: Emphasis on "kaizen" (continuous improvement), ownership, and leadership at all levels — team members are encouraged to take initiative and run internal projects. - **Perks**: Competitive benefits including flexible working schedules, wellness days, and a supportive, collaborative global team environment. ## Sources 1. [cloudbeds.com](https://www.cloudbeds.com/careers/) 2. [cloudbeds.com](https://www.cloudbeds.com/) 3. [cloudbeds.com](https://www.cloudbeds.com/our-story/) 4. [greenhouse.io](https://job-boards.greenhouse.io/cloudbeds/jobs/4694224005) 5. [linkedin.com](https://www.linkedin.com/company/cloudbeds) ## Other roles at Cloudbeds - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-cloudbeds-europe-latin-america-north-united-states-ewfpr3718fqt) — Europe / Latin America / North, United States - [Sales Director](https://feeny.ai/job/sales-director-cloudbeds-australia-new-zealand-hp79se0k6pcy) — Australia / New Zealand - [Customer Support Coach](https://feeny.ai/job/customer-support-coach-cloudbeds-belgium-greece-morocco-portugal-south-africa-7yj3x3pt2z05) — Belgium / Greece / Morocco / Portugal / South Africa / Switzerland - [Mid Market Onboarding Coach](https://feeny.ai/job/mid-market-onboarding-coach-cloudbeds-morocco-philippines-portugal-switzerland-ygv0qgxe666f) — Morocco / Philippines / Portugal / Switzerland - [Customer Support Coach - NORAM](https://feeny.ai/job/customer-support-coach-noram-cloudbeds-north-pvhmezjn0nf6) — North, United States - [Onboarding Coach - NORAM](https://feeny.ai/job/onboarding-coach-noram-cloudbeds-north-g3z9cd32qpcb) — North, United States - [DevOps Engineer](https://feeny.ai/job/devops-engineer-cloudbeds-united-states-of-9eyf7x6ejnc6) — United States of, United States - [Onboarding Project Manager](https://feeny.ai/job/onboarding-project-manager-cloudbeds-thailand-ka271es7crv8) — Thailand - [Account Manager](https://feeny.ai/job/account-manager-cloudbeds-europe-4fgqb7hpmgst) — Europe - [Business Development Rep (BDR)](https://feeny.ai/job/business-development-rep-bdr-cloudbeds-canada-zwe5266gxhya) — Canada