---
title: 'Staff Platform Engineer at Felix Technologies, Inc.'
canonical: 'https://feeny.ai/job/staff-platform-engineer-felix-technologies-inc-united-states-3y3sdf9sq6np'
type: 'job'
last_seen: '2026-09-05'
---

# Staff Platform Engineer at Felix Technologies, Inc.

- **Company:** Felix Technologies, Inc.
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/felix/am9icG9zdDpE_-Q_zyiU3WuTnvroIvLO

## Job description

## About Us

At [Félix](https://felixpago.com/), we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.

We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

## About the Role

We are seeking a visionary and highly technical Staff Platform Engineer to join our EngOps team. This role is central to our next phase of growth, focusing on designing and building a robust Internal Developer Platform (IDP) that will empower engineering teams to move faster, improve reliability, and reduce friction at scale. You will position AI/LLM infrastructure as a critical, integrated component of our broader platform strategy.

In this role, you will be the architect behind our IDP, evolving our infrastructure into a sophisticated enterprise system. You will ensure our platform supports advanced automation across critical internal and product functions while maintaining operational excellence and a world-class developer experience.

You will act as a foundational technical anchor for EngOps, helping shape the future architecture of this new squad and analyzing what the division needs next as we scale. If you thrive at the intersection of deep software infrastructure, operational excellence, and agentic AI, this is your mission.

## Responsibilities

- Scalable Infrastructure Architecture: Design and manage high-availability, scalable infrastructure using Kubernetes and cloud-native services to support Félix's hyper-growth.
- Developer Experience & CI/CD: Enhance CI/CD pipelines and internal tooling to minimize developer friction, enabling seamless deployment cycles from development to production.
- Platform Governance & Security: Implement robust observability, security standards, and cost-optimization strategies across the entire infrastructure ecosystem.
- Mentorship & Culture: Provide technical mentorship to senior and mid-level engineers, fostering a culture of high standards, rigorous code reviews, and proactive documentation.
- Technical Advocacy: Define and evangelize best practices for infrastructure-as-code and platform standards across all engineering squads, ensuring consistency and long-term maintainability.
- MLOps/LLM Infrastructure: Partner with the AI/Data teams to design scalable pipelines for LLM model deployment, serving, and monitoring, ensuring our "AI-powered chatbot" remains performant and cost-effective at scale.
- Lifecycle Management: Own the long-term technical roadmap for the Internal Developer Platform, balancing the immediate need for speed with the management of technical debt to prevent future bottlenecks.
- Cross-Functional Alignment: Collaborate directly with Product and Product Engineering leadership to align infrastructure automations with business goals, ensuring the platform is always a facilitator and enabler for fast development and experimentation.

Requirements:

- Developer Experience (DX) Strategy: Deep experience deploying and customizing developer portals like Backstage or Port.io to create a seamless, self-service environment that accelerates time-to-market.
- Cloud & Platform Mastery: Deep expertise in Cloud Architecture (AWS/GCP), Kubernetes, Istio, Terraform, Networking, and Security alongside 10+ years of software engineering experience.
- Code and Automation led: Expertise with implementing unit testing on Terraform, Helmcharts with Terratest
- Technical Mastery: Exceptional expertise in golang and deep knowledge of System Architecture.
- Strategic Technical Leadership: Proven ability to drive architectural strategy, solve complex operational bottlenecks, and enable engineering teams through platform innovation.
- Communication & Evangelism: Exceptional ability to communicate complex technical concepts to non-technical stakeholders (Product/Leadership) and drive consensus across engineering squads.
- Mentorship at Scale: A documented track record of growing senior and mid-level engineers, not just via code reviews but through architectural guidance and cultural influence.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

## What We Offer

- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- 401(k) with employer match
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment

## Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal).

## About Felix Technologies, Inc.

## Company Overview
- **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model)
- **Founded**: 2021
- **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder)

## Core Business
- **Primary Industry**: Financial Services – Remittances and cross-border payments.
- **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more).
- **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows.

## Products & Services
- **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup.
- **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M.
- **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund.
- **Growth Signals**:
  - Processed over $6B in transactions since inception.
  - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries).
  - Expanded services to Guatemala and Honduras after initial focus on Mexico.
  - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%.

## Competitive Advantages
- **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption.
- **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7.
- **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible.
- **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model.

## Strategic Focus
- **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit).
- **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries.
- **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks.

## Why Work Here
- **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact.
- **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility.
- **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers.
- **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market.

## Sources
1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data
2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials
3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions
4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission

## Other roles at Felix Technologies, Inc.

- [Senior Regional Office Manager](https://feeny.ai/job/senior-regional-office-manager-felix-technologies-inc-mexico-city-ksf8zxhxxsqx) — Mexico City, Mexico
- [Senior Product Manager -  Multiproduct Enablement (Copy)](https://feeny.ai/job/senior-product-manager-multiproduct-enablement-copy-felix-technologies-inc-san-8x2s1zwmcb87) — San Francisco, CA
- [Senior Product Manager -  Multiproduct Experience Enablement](https://feeny.ai/job/senior-product-manager-multiproduct-experience-enablement-felix-technologies-dky8xqwv9gm8) — New York, NY
- [Senior Product Manager -  Multiproduct Enablement](https://feeny.ai/job/senior-product-manager-multiproduct-enablement-felix-technologies-inc-mexico-43nx4p88snnh) — Mexico City, Mexico
- [Senior Product Manager - Multisurface](https://feeny.ai/job/senior-product-manager-multisurface-felix-technologies-inc-san-francisco-pfpbnyye0ams) — San Francisco, CA
- [Senior Product Manager - Multisurface](https://feeny.ai/job/senior-product-manager-multisurface-felix-technologies-inc-new-york-w86fpz7gmmjn) — New York, NY
- [Senior Product Manager - Multisurface](https://feeny.ai/job/senior-product-manager-multisurface-felix-technologies-inc-mexico-city-h8n5emzhy974) — Mexico City, Mexico
- [Semi-Senior Software Engineer (Product Engineering Team)](https://feeny.ai/job/semi-senior-software-engineer-product-engineering-team-felix-technologies-inc-g15mrp09bpg5) — Buenos Aires, Argentina
- [Full Stack Software Engineer (Product Engineering Team)](https://feeny.ai/job/full-stack-software-engineer-product-engineering-team-felix-technologies-inc-mcbv311qzb66) — Buenos Aires, Argentina
- [Senior Software Engineer (Product Engineering Team)](https://feeny.ai/job/senior-software-engineer-product-engineering-team-felix-technologies-inc-buenos-pavgt1zcm2az) — Buenos Aires, Argentina