--- title: 'Staff Platform Engineer (LATAM) at Moxie' canonical: 'https://feeny.ai/job/staff-platform-engineer-latam-moxie-global-dmk126bdmdsx' type: 'job' last_seen: '2026-09-26' --- # Staff Platform Engineer (LATAM) at Moxie - **Company:** Moxie - **Location:** Global - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-20 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.ashbyhq.com/moxie/36c5bcce-5a3d-4394-9eeb-68d812f9e753 ## Job description At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. Staff Platform Engineer Remote, Full-time Location: LATIN AMERICA Colombia, Brazil, Dominican Republic, or Chile - Fully Remote (Work from Home) Working hours: Core overlap with 9 AM – 5 PM EST (flexible schedules between 7 AM – 8 PM EST) ## About Moxie Moxie empowers aesthetic industry professionals to become successful entrepreneurs. We provide a sophisticated SaaS platform that simplifies the operational complexities of running MedSpas, enabling nurses and medical professionals to launch, operate, and grow their businesses across the country. Hundreds of customers rely on Moxie Suite to run their MedSpas end-to-end: scheduling, medical purchasing, payments and invoicing, bookkeeping, analytics, and more. The platform operates at real-world scale and reliability requirements, integrating with systems such as AWS, Vercel, Cloudflare, Stripe, Twilio, Datadog, and others. We are a fast-growing company focused on building reliable infrastructure, strong developer experience, and operational excellence as we scale. ## The Role We are looking for a Staff Platform Engineer to help own and evolve the systems that enable Moxie engineers to ship safely, quickly, and reliably. This role sits at the intersection of DevOps and SRE. Your most important responsibility will be incident handling — you'll be the primary owner of detecting, responding to, and resolving production issues across our infrastructure. During US business hours, you'll typically be the sole platform/infra expert on call, though developers will be available to support you as needed. Given this, the role can be demanding at times and requires availability beyond standard hours when incidents arise. Beyond incident response, you'll work on cloud infrastructure, CI/CD pipelines, deployment workflows, local development environments, observability, and operational tooling. You'll partner closely with product engineering teams, but your primary responsibility is the health, reliability, and usability of the platform itself. This is a hands-on individual contributor role with meaningful ownership, but no people management responsibilities. ## Key Responsibilities Observability & Reliability - Participate in incident response as needed - Own and improve monitoring, logging, and alerting using Datadog, AWS, Vercel and related tools - Ensure systems are observable and failure modes are well understood - Help teams learn from incidents through postmortems and follow-ups - Balance reliability with delivery speed through pragmatic SRE practices Platform & Infrastructure - Own and operate core platform systems across AWS, GCP, Vercel, Github, and Cloudflare - Improve reliability, scalability, and security of production and non-production environments - Maintain and evolve infrastructure supporting multiple services and teams CI/CD & Deployments - Own and improve CI/CD pipelines (GitHub Actions), focusing on speed, reliability, and clarity - Improve deployment workflows, rollbacks, and environment consistency - Reduce deployment-related risk and manual intervention - Partner with engineers and our QA team to improve release confidence and velocity Developer Experience & Local Development - Improve local development environments and onboarding experience for engineers - Reduce friction in common workflows (setup, testing, debugging) - Maintain tooling and documentation that helps engineers move faster with confidence Cross-Team Collaboration - Work closely with the product engineering team to understand platform pain points and improve local development experience. - Provide guidance and support on infrastructure, deployments, and operational best practices - Contribute to platform standards and shared tooling through collaboration, not mandates ## Qualifications Required - 5+ years of experience in platform, DevOps, or SRE-focused roles - Strong experience operating production systems on AWS (certifications strongly preferred), Vercel, and/or GCP - Experience building and maintaining CI/CD pipelines (GitHub Actions or similar) - Strong understanding of cloud networking, security fundamentals, and IAM - Experience with observability tooling (Datadog preferred) Ability to troubleshoot production issues calmly and systematically - Excellent written and verbal communication skills in English (C1 or higher). ## Nice to Have - Experience with Cloudflare (DNS, WAF, edge configuration) - Experience with Agentic and LLM based tooling and automations (Cursor, Codex, Claude Code, etc) - Experience improving local development tooling (ie Docker, Husky, bash) - Familiarity with infrastructure-as-code (Terraform or similar) - Experience supporting regulated or compliance-sensitive environment - Experience working with PII, PHI, and sensitive data systems in general. ## Our Stack - Cloud & Infrastructure: AWS ECS/Fargate, GCP, and Vercel - Edge & Security: Cloudflare - CI/CD: GitHub Actions - Observability: Datadog - Database: AWS RDS (postgres) - Version Control: Git, GitHub - AI / LLM Tooling: Claude Code, Gemini, Cursor, CodeRabbit, Glean, Codex - Backend Services: Python, Django (operational ownership, not feature dev) At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist. ## About Moxie ## Company Overview - **One-liner**: Moxie is the clinical-grade growth engine for aesthetic medicine, combining purpose-built software, expert coaching, done-for-you marketing, and compliance infrastructure to help medspa entrepreneurs launch, run, and scale their practices. - **Entity Type**: Private (Series C, raised $50.7M total) - **Headquarters**: Atlanta, Georgia, USA (remote-first with offices in Los Angeles, New York, and Pittsburgh) - **Founded**: 2022 - **Founders**: Sam Gerstenzang, Dan, and Emma (last names not publicly available) ## Core Business - **Primary industry**: Medspa management software and services (healthcare technology / aesthetic medicine) - **Target customers**: B2B – aesthetic entrepreneurs and independent medspa owners (90%+ are female first-time business owners) - **Mission**: To empower and embolden aesthetic entrepreneurs with the tools, technology, and coaching they need to launch, run, and grow their own medspas, successfully competing against even the biggest medspa chains. ## Products & Services - **[Moxie Suite](https://www.joinmoxie.com/)**: All-in-one medspa management platform combining EMR, CRM, scheduling, payments, e‑prescribe, memberships, packages, payroll, and financial reporting. Replaces 5+ disconnected systems. - **[Moxie Supplies](https://www.joinmoxie.com/)**: Procurement service giving independent medspas pricing power on injectables, devices, and supplies (strategic partner to Allergan, Revance, and Galderma). - **[Launch Accelerator](https://www.joinmoxie.com/)**: Program to help clinicians go from idea to open in as little as 30 days, including practice setup, compliance, and launch planning. - **[Scale Society](https://www.joinmoxie.com/)**: Invite‑only peer community for aesthetic practice owners featuring advisory board access, expert‑led education, and peer‑to‑peer strategy conversations. - **Advisory & Coaching**: Hands‑on support from former medspa operators including margin optimization, compensation design, workflow audits, and expansion planning. - **AI Assistant (Maia)**: AI‑powered assistant embedded in the platform for operational and clinical support. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding – $50.7M (Seed, Series A, B, C) - Series C (March 2026): $25M led by Viewpoint Ventures - Series B (September 2024): $10M led by SignalFire and Lachy Groom - Series A (August 2023): $15.7M led by SignalFire and Boulton & Watt - **Notable Investors/Partners**: SignalFire, Boulton & Watt, Lachy Groom, Viewpoint Ventures. Strategic partners: Allergan, Revance, Galderma. - **Growth Signals**: 700+ medspas launched; 104 employees (+50% YoY); expanded from software into supplies, community, and AI; hired former general counsel of the nation’s largest medspa chain; operates in 12 countries. ## Competitive Advantages - **Purpose‑built for aesthetic medicine** – not a generic EMR or practice management system. - **Integrated platform** – replaces 5+ tools (EMR, CRM, marketing, inventory, payroll) with one system, reducing complexity. - **Expert‑led support** – former medspa operators and executives provide hands‑on coaching, not just software. - **Pricing power** – Moxie Supplies aggregates buying power for independent medspas, giving them margins comparable to large chains. - **Clinically‑led growth philosophy** – uses 300+ signals across 5+ business dimensions to uncover growth opportunities and catch compliance risks before they escalate. ## Strategic Focus - **Scaling the platform** – adding AI capabilities (Maia), expanding the supply chain offering, and deepening integration with injectable manufacturers. - **Community building** – Scale Society aims to reduce the loneliness of aesthetic entrepreneurship and foster peer learning. - **Helping clinicians become owners** – Launch Accelerator targets nurses and injectors who want to open their own medspas. - **Expanding internationally** – already operating in 12 countries with a distributed team. ## Why Work Here - **Remote‑first culture** – employees work remotely; offices available in Atlanta, Los Angeles, New York, and Pittsburgh. - **Well‑funded early‑stage** – $50.7M in funding provides stability and growth runway. - **Mission‑driven** – the company explicitly focuses on empowering female first‑time business owners in the aesthetic space. - **Competitive compensation** – salary and stock, plus generous health/dental/vision coverage. - **Growth opportunities** – 50% headcount growth YoY; roles span engineering, product, marketing, operations, and medical. - **Engineering culture** – led by Head of Engineering Ryan Burbank; product design and data roles are active; stack likely modern SaaS (no specific tech stack disclosed). - **Core values** – emphasis on clinical excellence, durable growth, and supporting entrepreneurs “in business for yourself, but never by yourself.” ## Sources 1. [joinmoxie.com](https://www.joinmoxie.com/) – Company overview, products, mission, and story 2. [joinmoxie.com/careers](https://www.joinmoxie.com/careers) – Careers page, remote-first policy, benefits 3. [LinkedIn – Moxie](https://www.linkedin.com/company/joinmoxie) – Employee count, funding, leadership, financials 4. [Built In – Moxie](https://builtin.com/company/moxie-joinmoxiecom) – Office locations, remote policy, job listings, culture ## Other roles at Moxie - [Marketing QA - PH](https://feeny.ai/job/marketing-qa-ph-moxie-philippines-9sw9b1xqjxt0) — Philippines - [Paid Media Creative Specialist (PH)](https://feeny.ai/job/paid-media-creative-specialist-ph-moxie-philippines-cfqrprfebarj) — Philippines - [Media Buyer Specialist (PH)](https://feeny.ai/job/media-buyer-specialist-ph-moxie-philippines-m90bh977qx56) — Philippines - [Senior Specialist, Billing](https://feeny.ai/job/senior-specialist-billing-moxie-united-states-0rs7qyfn4kz9) — United States - [Medspa Medical Director (California)](https://feeny.ai/job/medspa-medical-director-california-moxie-california-gmfnjhtb7wbd) — California - [Senior Specialist, SEO](https://feeny.ai/job/senior-specialist-seo-moxie-united-states-sy86sw4wymg6) — United States - [SMB Account Executive](https://feeny.ai/job/smb-account-executive-moxie-united-states-842erk5xde77) — United States - [Founding Sales Development Representative](https://feeny.ai/job/founding-sales-development-representative-moxie-united-states-kkfwjsasdhpg) — United States