--- title: 'Staff Product Designer, AI at Contentsquare' canonical: 'https://feeny.ai/job/staff-product-designer-ai-contentsquare-new-york-6a0tsqm6ghpm' type: 'job' last_seen: '2026-10-15' --- # Staff Product Designer, AI at Contentsquare - **Company:** Contentsquare - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-01 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.lever.co/contentsquare/5234af0a-e23e-4543-9f9f-a37b8d7e64d8 ## Job description Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. Contentsquare works with 3,000+ enterprise and mid-market brands on data from 1.3 million websites. We've raised $1.4bn to build the platform, and G2 rates us a Leader across ten enterprise categories. Sense is our agentic layer on top of that: ten years of cross-customer behavioural data, an AI analyst, a chat and visual-stories interface, and a memory and object model underneath both. This role leads design for Sense's core AI surfaces as a product in its own right, not a feature downstream of someone else's roadmap. That means owning strategy and vision for this surface, not just shipping against a brief. Most of what you're designing here has no reference pattern to draw from yet; part of the job is defining and sharing these patterns. ## What you'll do - Own design for Sense Analyst, the object model, and the inline visualisations it returns, from problem framing through to shipped detail. - Lead the experience strategy and vision for this product surface, and shape its roadmap alongside Product Management. - Work from the data model up: what counts as a persistent object, how memory and context carry across sessions, and how that surfaces to the person using it. - Set the quality bar for AI-generated output on these surfaces: what "trustworthy" and "good" look like, and how that gets versioned and evaluated with engineering. - Partner with engineering on customer facing agentic workflows and how AI-generated output gets versioned and trusted. - Work alongside the other designers building the AI-native parts of the product: review each other's work, push each other's thinking, and help less-senior designers on the team build judgement in this space. ## What You'll Bring - Staff-level product design experience, most of it in B2B SaaS, ideally analytics or workflow tools where users make decisions from complex information. - Hands-on design experience shipping AI or agentic features yourself: chat interfaces, generative output, memory or personalization, human-AI trust patterns. - Ability to reason about the data model underneath an interface - An extensive track record of shipping zero-to-one work in ambiguous problem spaces, with a clear line from that work to business outcomes, not just user outcomes. - Strong collaboration and facilitation skills :you can bring engineering, PM, and other designers to a shared decision, not just present finished work. - Leadership and influence. - Experience designing for LLM and AI experiences, including prompt engineering. Nice to have: - Designing for enterprise or executive personas. - Prototyping in code to test an interaction model before it's built. - A background in analytics, attribution, or behavioural data products. ## Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Lifestyle allowance - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company’s success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy. ## About Contentsquare ## Company Overview - **One-liner**: Contentsquare provides an all-in-one experience intelligence platform that uses AI to help businesses understand and optimize digital customer journeys. - **Entity Type**: Private (Series F, $1.4 billion total funding) - **Headquarters**: Paris, France (with major offices in New York, London, and other global locations) - **Founded**: 2012 - **Founders**: Jonathan Cherki ## Core Business - **Primary industry**: Digital experience analytics / Product analytics - **Target customers**: B2B, primarily enterprise and mid-market brands (trusted by 3,000+ brands and 1.3+ million websites) - **Mission or purpose**: “To empower businesses to create a world where everybody has a digital experience they love, seek, and deserve—an experience that is accessible, inclusive, trustworthy and sustainable.” ## Products & Services - **Contentsquare Platform (all-in-one)**: Combines product analytics, session replay, heatmaps, and AI-driven insights to capture entire user journeys without manual tagging. Designed for analytics teams, product managers, and marketers. - **Contextual AI Agent**: An always-on AI assistant that runs in-depth analysis, answers questions, and recommends actions to improve customer experiences. - **Integrations**: Syncs with 100+ popular apps (e.g., analytics, marketing, CRM) to centralize digital insights. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). Total funding of $1.4 billion as of latest round. - **Key Metric**: Total Funding – $1.4 billion (Series F of $600M in 2022, Series E of $500M in 2021) - **Notable Investors/Partners**: Not explicitly listed in search results, but major acquisitions include Hotjar, Upstride, Heap, and PingPong. - **Growth Signals**: Eight significant acquisitions; expanded from Paris to global presence (NYC, London); platform now used on 1.3+ million websites; ISO 27001, 27701, 27017, 27018 certified and SOC 2 Type 2 compliant. ## Competitive Advantages - **AI-first approach**: Contextual AI automatically highlights friction and opportunities without manual tagging. - **Privacy & security**: ISO and SOC 2 certifications; built-in privacy compliance (GDPR, etc.). - **Unified platform**: Combines quantitative analytics (product analytics) with qualitative insights (session replays, heatmaps) in one tool. - **Scale**: Trusted by large enterprises and mid-market brands; handles massive data volumes. ## Strategic Focus - **All-in-one platform**: Integrating acquisitions (Heap, Hotjar) into a single experience intelligence suite. - **AI innovation**: Deepening AI capabilities to provide always-on analysis and automated recommendations. - **Global expansion**: Continuing to grow presence in North America, Europe, and beyond. - **Sustainability & inclusion**: Running a foundation and committing to DEI through annual impact reports. ## Why Work Here - **Culture & values**: Emphasis on diversity, equity, inclusion, and belonging; employee resource groups (ElevateHER, Multiculture, Pride, Abilities); global culture crew events. - **Work environment**: Hybrid working model across all locations; fully remote options for some roles; “Work from anywhere” policy for a designated time each fiscal year. - **Benefits**: Competitive pay, stock options for all full-time permanent employees, performance bonuses (senior-level), generous vacation, wellness programs, family care and paid parental leave, retirement contributions, professional coaching and mentorship, Management & Leadership Academy, 8 hours of volunteering time annually, charitable donation matching. - **Growth & learning**: Digital learning tools, internal mentorship program, peer-to-peer enrichment. - **Hiring process**: Five-stage process (talent partner screen, hiring manager, technical test, team assessment, final interview); AI tools used only for application review and not during interviews; transparency about AI usage. ## Sources 1. [contentsquare.com/careers](https://contentsquare.com/careers/) 2. [contentsquare.com/company](https://contentsquare.com/company/) 3. [contentsquare.com](https://contentsquare.com/) 4. [jobs.lever.co/contentsquare](https://jobs.lever.co/contentsquare/) 5. [contentsquare.com/careers/how-we-hire](https://contentsquare.com/careers/how-we-hire/) ## Other roles at Contentsquare - [Enterprise Account Executive - India & SEA](https://feeny.ai/job/enterprise-account-executive-india-sea-contentsquare-singapore-3r4hbcwpyq6r) — Singapore - [Solution Consultant](https://feeny.ai/job/solution-consultant-contentsquare-amsterdam-xf26pvygt12q) — Amsterdam, Netherlands - [Senior FP&A Analyst](https://feeny.ai/job/senior-fp-a-analyst-contentsquare-wroc-aw-yyh87y57msj4) — Wrocław, Poland - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-contentsquare-sydney-ptdqqcrbtb9f) — Sydney, Australia - [Payroll Associate (apprentice)](https://feeny.ai/job/payroll-associate-apprentice-contentsquare-paris-mjv481ky261b) — Paris, France - [Senior GL Accountant FTC](https://feeny.ai/job/senior-gl-accountant-ftc-contentsquare-paris-ng09h0x2wj3c) — Paris, France - [People Operations & Solutions Lead](https://feeny.ai/job/people-operations-solutions-lead-contentsquare-barcelona-24yqcsp8yqv6) — Barcelona, Spain - [Mid-Market Account Executive - Central (Spanish / Portuguese Speaking)](https://feeny.ai/job/mid-market-account-executive-central-spanish-portuguese-speaking-contentsquare-vjnke4wzn835) — Austin, TX - [Deal Desk Analyst (12 month contract)](https://feeny.ai/job/deal-desk-analyst-12-month-contract-contentsquare-london-bqm333db9fqf) — London, United Kingdom - [People Operations & Solutions Lead](https://feeny.ai/job/people-operations-solutions-lead-contentsquare-london-ehhgjzx6pv9x) — London, United Kingdom