--- title: 'Staff Product Designer at Elation Health' canonical: 'https://feeny.ai/job/staff-product-designer-elation-health-us-or-j54801bxkm97' type: 'job' last_seen: '2026-10-14' --- # Staff Product Designer at Elation Health - **Company:** Elation Health - **Location:** US OR, Canada - **Work type:** remote - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-10-14 - **Apply:** https://www.elationhealth.com/about-us/careers/?gh_jid=8014971 ## Job description Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. We’ve built a product that users love, and we plan to keep it that way by continuing to empathize with users and help them overcome their most significant challenges. Designing at Elation is humbling, challenging, and rewarding. Our users do work that affects human lives, and our tools can make or break that work. ## The Role As a Staff Product Designer, you'll lead the design for how primary care clinicians work. You’ll develop a deep understanding of their workflows to inspire an AI-native experience while keeping the team grounded in day-to-day clinical practice. This role is for someone who creates and champions compelling UX strategy and experience visions while guiding work across multiple squads. You'll shape interaction patterns and contribute to visual language development — all while modeling the craft, curiosity, and collaborative ways of working that raise the bar for designers around you. Clinicians have repeatedly awarded Elation "Best in KLAS" in our category, a recognition that reflects our clinician-first approach to everything we build. Reporting up through our Chief Product Officer, you'll work autonomously within your team while remaining connected to a centralized design group that is deeply collaborative and curious. You'll also find enthusiastic partners in our on-staff physicians, our users, and teams across the organization. If you want to do complex, meaningful work at the place where design and healthcare intersect, we'd love to hear from you! ## What You'll Do (Role and Responsibilities) - Deeply understand our users — their problems, workflows, and jobs-to-be-done — to ensure we are always solving for the right thing. - Own and lead the design process from discovery to delivery, making key decisions on solution direction and details. - Drive the strategic direction of your domain in partnership with Product and Engineering, forecasting the impact of your solutions on users. - Collaborate cross-functionally to deliver a clear, consistent, and high-quality user experience. - As an AI-native design leader, you will balance cutting-edge technology with patient safety and accuracy across user-facing and backend experiences. - Define and own the user satisfaction and usability metrics for your solutions, ensuring the team is aligned on how to measure success. - Be a leader on the design team by mentoring other designers, leading design critiques, and driving initiatives that improve our culture, tools, and processes. ## What We're Looking For (Experience and Skills) - 8+ years of experience designing and shipping complex, web-based products in a cross-functional team. - A strong portfolio demonstrating your ability to navigate ambiguous problem spaces, from research and strategy through to polished, human-centered user experiences. Your portfolio should showcase your strengths in UX, UI, and visual design. - Proven experience in leading and executing a variety of user research methods. - Excellent communication and collaboration skills, with a track record of building strong partnerships with Product and Engineering. - Experience in designing for complex workflows is a must; experience in healthcare or with AI-powered experiences is a strong plus. SALARY RANGE: $160,000 - 185,000 USD Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment. We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status. Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive. ## About Elation Health ## Company Overview - **One-liner**: Elation Health provides an AI-native, clinical-first electronic health record (EHR) and billing platform purpose-built for independent primary care practices. - **Entity Type**: Private (total funding $108.5M across multiple rounds) - **Headquarters**: San Francisco, California, United States - **Founded**: 2010 - **Founders**: Kyna Fong (CEO) and Conan Fong (Chief Experience Officer) ## Core Business - **Primary industries**: Healthcare IT, Electronic Health Records (EHR), Medical Billing, Practice Management - **Target customers**: Independent primary care practices, enterprise healthcare organizations, clinicians and office managers (B2B / SMB & Enterprise) - **Mission or purpose statement**: To enable every patient to experience the highest quality care wherever they go into the healthcare system [elationhealth.com/about-us](https://www.elationhealth.com/about-us/) ## Products & Services - **Elation EHR**: Cloud-based, clinical-first electronic health record system with native annotation, e‑prescribing, and order management features (SaaS) - **Elation Billing**: Integrated medical billing and payer connectivity solution acquired via LightningMD (SaaS) - **Note Assist**: AI-powered ambient scribe that reduces post-visit documentation time (AI tool, included at no extra cost) - **Patient Passport**: Patient portal for engagement, appointment scheduling, and secure messaging (SaaS) - **Integrated Telehealth**: HIPAA-compliant virtual care built directly into the EHR (SaaS) - **Developer Platform / API**: API access for enterprise practices to connect with third‑party labs, billing systems, and other tools (API) - **Elation Health Community**: Largest community of primary care innovators, supporting knowledge sharing and peer learning ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed; total funding of **$108.5M** (PitchBook, as of 2025) - **Key Metric**: Annual revenue estimated at **$86.0M** (LinkedIn, 2025 estimate) - **Notable Investors/Partners**: Key investors and partner names are not explicitly listed in available sources; earlier rounds include funds from FTV Capital and other healthcare‑focused VCs. The company acquired LightningMD in 2023 to build its billing platform. - **Growth Signals**: - Serves **32,000+ clinicians** caring for millions of patients (LinkedIn); official site states “more than 44,000 clinicians” [elationhealth.com/about-us](https://www.elationhealth.com/about-us/) - **179 employees** globally, with presence in 6 countries (US, Canada, New Zealand, UK, Australia, Egypt) - **+133% year‑over‑year increase** in active job postings (LinkedIn, 2025) - Launched AI‑native Note Assist in 2024 and unified EHR + Billing platform in 2023 ## Competitive Advantages - **Clinical‑first philosophy**: Technology is designed to prioritize the patient‑provider interaction rather than administrative burden - **AI‑native platform**: First EHR to natively embed AI tools (ambient scribe, documentation) at no additional cost - **Purpose‑built for primary care**: Unlike general‑purpose EHRs, workflows are tailored specifically for independent primary care practices - **All‑in‑one integration**: Combines clinical records, billing, patient engagement, and telehealth in a single system - **Large, engaged community**: The largest community of primary care innovators provides network effects and peer support ## Strategic Focus - **AI expansion**: Continue embedding AI capabilities (e.g., Note Assist) into core workflows to save clinicians time - **Platform unification**: Deepen integration between EHR, billing, and patient engagement to create a seamless end‑to‑end experience - **Enterprise growth**: Leverage the API and Developer Platform to serve larger, multi‑site practices - **Independent practice support**: Remain committed to the independence of primary care providers in an evolving healthcare landscape ## Why Work Here - **Culture & values**: Emphasis on “Earn Trust”, “Embrace Challenge”, “Build Kinship”, “Crave Context”, and “Own Impact” [elationhealth.com/about-us/careers](https://www.elationhealth.com/about-us/careers/) - **Remote/hybrid policy**: Not explicitly stated, but employees work across 6 countries (US, Canada, New Zealand, UK, Australia, Egypt), suggesting flexible or remote‑friendly environment (LinkedIn) - **Engineering & product culture**: “Committed to the craft,” “curious question‑askers,” and focus on solving hard problems in healthcare IT - **Growth opportunities**: Fast‑growing team with multiple open roles (7 active positions as of 2025) and recent promotions across departments - **Interview process**: Standard tech‑company pipeline; cautionary note about recruitment scams (no Telegram, no cryptocurrency requests) [elationhealth.com/about-us/careers](https://www.elationhealth.com/about-us/careers/) ## Sources 1. [elationhealth.com](https://www.elationhealth.com/) 2. [elationhealth.com/about-us](https://www.elationhealth.com/about-us/) 3. [elationhealth.com/about-us/careers](https://www.elationhealth.com/about-us/careers/) 4. [linkedin.com/company/elationhealth](https://www.linkedin.com/company/elationhealth) 5. [pitchbook.com/profiles/company/56010-07](https://pitchbook.com/profiles/company/56010-07) ## Other roles at Elation Health - [Support Subject Matter Expert, Elation Billing](https://feeny.ai/job/support-subject-matter-expert-elation-billing-elation-health-canada-xvg9406ntt7c) — Canada - [Workflow Consultant & Trainer](https://feeny.ai/job/workflow-consultant-trainer-elation-health-united-states-cp7gq4mc23da) — United States - [Principal, Key Accounts](https://feeny.ai/job/principal-key-accounts-elation-health-united-states-g8w61f9gvyfh) — United States - [Recruiter](https://feeny.ai/job/recruiter-elation-health-united-states-v34185dehswe) — United States - [Head of Design](https://feeny.ai/job/head-of-design-elation-health-united-states-xqb5r05c35w8) — United States - [Engineering Manager](https://feeny.ai/job/engineering-manager-elation-health-us-canada-or-w7t3w37qrwh7) — US Canada OR, New Zealand - [Senior Director / Vice President, Customer Support](https://feeny.ai/job/senior-director-vice-president-customer-support-elation-health-remote-cvj6p671fgxn) - [Manager, Customer Support](https://feeny.ai/job/manager-customer-support-elation-health-canada-mm44y7fp8ehh) — Canada - [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-elation-health-united-states-p8fgxyxy0zzx) — United States - [Case Resolution Engineer](https://feeny.ai/job/case-resolution-engineer-elation-health-canada-x11gx2dhqhz6) — Canada