--- title: 'Staff Product Engineer at Accurx' canonical: 'https://feeny.ai/job/staff-product-engineer-accurx-london-pva0bgxcs0jw' type: 'job' last_seen: '2026-09-05' --- # Staff Product Engineer at Accurx - **Company:** Accurx - **Location:** London, United Kingdom - **Compensation:** £115k–£135k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-21 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/accurx/028462ce-b305-48de-a5bf-c579ae72bb91 ## Job description ## 📍LONDON/ HYBRID £115,000 - £135,000 + £50,000 SHARE OPTIONS + BENEFITS https://www.notion.so/accurx/Perks-Benefits-f1e9148b71be486791aa2c503e5d775a?source=copy_link 💬 ACCURX IS WHERE CONVERSATIONS HAPPEN WITH AND ABOUT PATIENTS. For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices. Our platform now powers Total Triage https://www.accurx.com/primary-care to manage patient demand, and Self-Book, https://www.accurx.com/booking which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires https://www.accurx.com/questionnaires for long-term conditions, while Accumail https://www.accurx.com/accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe https://www.accurx.com/scribe, our AI-powered note-taker that drafts medical notes in real-time. ## THE TEAM Our engineers have sat in GP waiting rooms. They've watched practice managers juggle three systems at once to send a single message to a patient. They build for that person. What sets our Product Engineers apart is that they own the problem, not just the code. They shape what gets built and how - working with Product, Design and Clinical from the earliest stages - and they stay with the systems they build as they evolve. They bring engineering judgment into product decisions, and product thinking into engineering ones. Our stack is primarily C# on the backend, TypeScript and React on the frontend, running on Azure. ML/AI work uses Python. We don't expect you to know all of it - we expect you to follow a problem wherever it leads. ## WHAT YOU'LL BE DOING - Owning features end-to-end: from refining the problem with clinicians and product managers through to architecture, implementation, rollout, and long-term evolution - Engaging directly with NHS GPs, practice staff and patients to build a genuine understanding of the problems you're solving — research sessions, visiting practices - Designing architecture and API boundaries with the broader system in mind, not just the immediate surface - Holding the quality bar for what you ship: not just that the code works, but that the product is reliable, intuitive and safe in a clinical context - Making the architectural calls that keep our codebase sustainable — improving system health alongside shipping features, not instead of it - Pushing back constructively when something is wrong, and committing fully when a decision has been made ## WHAT EXPERIENCE YOU NEED TO BE SUCCESSFUL - Comfortable building production software across the stack - you might be strongest in backend or frontend, but you can follow a problem across both to own a feature end-to-end - Proven ability to reason about systems - breaking ambiguous problems into tractable pieces, spotting trade-offs and second-order effects before they become incidents - Comfortable with ambiguity and early-stage problem definition; you shape the work rather than wait for a finished spec - You treat engineering quality as part of the job - managing technical debt pragmatically, reviewing AI-generated output critically, and pushing for the right architectural decisions under real constraints - Curiosity about AI tools and how they change the way you work, with the judgment to know when to rely on them and when not to What we’re looking for to demonstrate as a Product Engineer at Accurx - You start from the user problem, not the technology. You know what to build, what not to build, and why. In the AI era, that also means knowing what to delegate, what needs human judgment, and what shouldn't exist at all. - You can break ambiguous problems into tractable pieces and see how those pieces connect across boundaries. You spot seams, trade-offs, and second-order effects — thinking both from big to small and small to big. - You can pick up unfamiliar code, systems, and assess AI-generated output. You spot flaws before being told, and you understand why something is wrong. - You have strong expertise in at least one area and can use it to build, debug, and improve real systems effectively. You know what “great” looks like in your domain and can reliably get there. - You own outcomes, not just tasks. You influence across teams, navigate disagreement to reach the right answer, own your mistakes, and push hard for the wins that matter. - You actively experiment with AI tools to push the boundaries of what's possible today, with the scepticism to avoid overhyping what they can do. - You're actively learning and experimenting with AI tools, pushing the boundary of what's possible today, with the healthy scepticism that keeps you from overhyping what they can do. WHAT’S IN IT FOR ME? You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles https://www.notion.so/accurx/How-we-work-Accurx-Principles-211640edee304821b4480d3f9c30e051 and our mission https://accurx.notion.site/Mission-and-Vision-fe9b12ff78bd4a7996682fc5c09c2d8e to fix healthcare communication. - £115,000 - £135,000 salary + £50,000 share options - Benefits to suit you: https://accurx.notion.site/Perks-Benefits-f1e9148b71be486791aa2c503e5d775a?pvs=74adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life - Flexible working: We are an office-first,, culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am - 4pm - Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year - Family matters: We offer enhanced parental leave, fertility support and parental loss support - We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! ## About Accurx ## Company Overview - **One-liner**: Accurx provides a communication platform that connects patients and healthcare professionals across the NHS, making healthcare staff happier and patients healthier. - **Entity Type**: Private (Series B) - **Headquarters**: London, United Kingdom - **Founded**: 2016 - **Founders**: Jacob Haddad and Laurence Bargery ## Core Business - **Primary industry**: Healthcare Technology (HealthTech) - **Target customers**: B2B, primarily the UK's National Health Service (NHS) — including GP practices, hospital trusts, and community care providers. - **Mission**: To fix healthcare communication, making NHS professionals happier and patients healthier. ## Products & Services - **Accurx Platform (Core)**: A unified communication platform for the NHS. It enables secure messaging, appointment booking, test results delivery, and online consultations between patients and healthcare professionals. It is used by 98% of GP practices in England and 68% of NHS trusts. - **Accurx Scribe**: An AI-powered medical scribe built for general practice. It captures consultations, drafts clinical notes, and frees clinicians from typing. - **Accurx Triage**: A smart triage system to help manage patient demand and route them to the right care first time. - **Accurx Coordinate**: A platform for coordinating care across the whole health system, including hospital specialists and community care. - **Vaccine Booking System**: A system built in four weeks during the COVID-19 pandemic that managed almost 30 million life-saving vaccinations. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total funding of approximately $180 million (Series B). - **Notable Investors/Partners**: Top-tier investors (specific names not listed in provided sources, but described as "top-tier investors"). An approved supplier to the NHS. - **Growth Signals**: Used by 98% of GP practices in England and 68% of NHS trusts. 74% of UK adults have communicated via Accurx. Over 200,000 healthcare staff use the platform daily. 330.8 million messages were sent via the platform in 2025. The company has grown from a tiny team to around 250 people. ## Competitive Advantages - **Deep NHS Integration**: An approved NHS supplier with near-universal adoption in primary care (98% of GP practices) and rapidly expanding into secondary care (68% of NHS trusts). - **Mission-Critical Platform**: The platform is deeply embedded in the daily workflow of the NHS, handling over 200,000 messages per day and 330.8 million messages in 2025. - **High Barriers to Entry**: Replicating the level of trust, integration, and adoption across the entire NHS is an enormous challenge for any competitor. - **Proven Impact**: Demonstrated ability to reduce "Did Not Attend" (DNA) rates by 50% and cut 10% of patients from waiting lists, providing clear ROI for the health system. ## Strategic Focus - **AI Deployment**: Harnessing AI to improve healthcare access and productivity, with products like the AI medical scribe and upcoming smart summaries and AI phone assistant. - **Network Adoption**: Expanding adoption across the entire health system so that everyone involved in a patient's care can communicate with each other. - **Care Model Innovation**: Modernising how care is delivered, including moving care out of hospitals and into patients' homes, and slashing wait times. - **Data Security**: Ensuring patient data is kept safe while enabling access for all who need it. ## Why Work Here - **Mission-Driven**: The company is obsessed with its mission to fix healthcare communication, offering a rare opportunity to have a massive, positive impact on society's greatest challenge. - **Goldilocks Size**: At around 250 people, the company is small enough for individuals to make a significant mark, but established enough with top-tier investors to provide security and scale. - **Office-First Culture**: The company emphasizes an "office-first" culture with breakfast and lunch provided, fostering collaboration and team building. - **Close to Users**: Everyone at Accurx spends time on the frontline with users (NHS staff) to gain context and ideas. - **Benefits**: 28 days holiday, enhanced pension scheme, meaningful share options, flexible working, electric car and cycle schemes, and access to a flexible benefits provider (Happl). - **Diverse Team**: The team combines backgrounds from big tech, startups, the NHS, and consulting, united by the mission. ## Sources 1. [accurx.com](https://www.accurx.com/) 2. [accurx.com/careers](https://www.accurx.com/careers) 3. [accurx.com/who-we-are](https://www.accurx.com/who-we-are) 4. [accurx.com/our-story](https://www.accurx.com/our-story) 5. [uk.linkedin.com/company/accurx](https://uk.linkedin.com/company/accurx) ## Other roles at Accurx - [Information Security & Risk Specialist (12-month FTC)](https://feeny.ai/job/information-security-risk-specialist-12-month-ftc-accurx-london-z37n39y8dr83) — London, United Kingdom - [Senior Machine Learning Engineer](https://feeny.ai/job/senior-machine-learning-engineer-accurx-london-7s4d0cxn55kd) — London, United Kingdom - [Workplace Coordinator](https://feeny.ai/job/workplace-coordinator-accurx-london-392328gncbc7) — London, United Kingdom - [Business Development Manager](https://feeny.ai/job/business-development-manager-accurx-london-5ptdt9deq88z) — London, United Kingdom - [Senior Product Analyst](https://feeny.ai/job/senior-product-analyst-accurx-london-jb5mpf2pst89) — London, United Kingdom - [Senior Product Marketing Lead](https://feeny.ai/job/senior-product-marketing-lead-accurx-london-2gv6bmxm96yj) — London, United Kingdom - [Implementation Lead - Secondary Care](https://feeny.ai/job/implementation-lead-secondary-care-accurx-london-gdvw564bm5qa) — London, United Kingdom - [Staff Machine Learning Engineer](https://feeny.ai/job/staff-machine-learning-engineer-accurx-london-z2a064r9he4r) — London, United Kingdom - [Staff Product Engineer](https://feeny.ai/job/staff-product-engineer-docebo-milan-eyx9mjza70j0) — Milan, Italy - [Staff Product Engineer](https://feeny.ai/job/staff-product-engineer-runway-remote-6gjcn3hdv73n)