--- title: 'Staff Product Manager, AI Platform at Spotnana' canonical: 'https://feeny.ai/job/staff-product-manager-ai-platform-spotnana-bengaluru-9gcd042phn18' type: 'job' last_seen: '2026-11-05' --- # Staff Product Manager, AI Platform at Spotnana - **Company:** Spotnana - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-05 - **Apply:** https://jobs.gem.com/spotnana/am9icG9zdDonHLFFccRKflFB2N2Mv3i3 ## Job description The opportunity ahead: Every AI experience at Spotnana, traveler-facing, agent-facing, and internal, runs on one governed AI platform. You will own that platform: model gateway and routing, retrieval and knowledge, agent orchestration, context and session management, and the evaluation framework that decides what ships. You will also put AI agents in the hands of every team at Spotnana, from sales and account management to marketing, support, engineering, and product, and treat their adoption as your product's success. Platform decisions you make here compound across every product the company builds. How you'll help us build: - Own the platform primitives: LLM gateway and model routing, retrieval-augmented generation and knowledge bases, prompt management, agent orchestration and loops, context and session management with summarization, and guardrails including PII protection. - Own the evaluation framework: synthetic conversation generation, scoring for correctness and hallucination, and the regression gates every prompt, model, and agent change must pass before production. - Build agents for everyone: internal agents and a self-serve builder that sales, account management, marketing, support, engineering, and product teams use daily, with internal adoption and time saved as first-class product metrics. - Define the platform contract: APIs, SDKs, and service guarantees for the experience teams and, over time, external partners who build on the platform. - Lead your customers end to end: treat internal teams as customers with discovery, roadmaps, and satisfaction measures, and support external platform conversations as the platform is exposed outward. - Write crisp PRDs and drive execution with platform engineering, ML engineering, security, and the product teams that consume what you build. - Design for builders: bring a strong user-experience bar to configuration, observability, and builder surfaces, the places where platforms usually get ugly. Experience you bring: - 10 years of total experience, including at least 5 years in product management and 3+  with significant experience on platform, infrastructure products. - You have built LLM application infrastructure: retrieval-augmented generation pipelines, evaluation harnesses, agent orchestration and loops, context management and summarization, or prompt and model management. This is a must-have. - Deep technical fluency: comfortable debating architecture, model tradeoffs (quality, latency, cost), and API design with senior engineers. - A track record of driving platform or internal-tool adoption across technical and non-technical functions. - Proven end-to-end customer ownership, including running internal customers with the same rigor as external ones. - An eye for good user experience, including admin, builder, and observability surfaces. - Excellent communication and presentation skills, with the ability to influence cross-functional teams. - Strong problem-solving skills and willingness to roll up one's sleeves to get the job done. - Bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience. What to expect next The process typically begins with an introductory call with a member of our Talent Acquisition team, where we'll discuss your background, career aspirations, and what makes Spotnana a great fit for you. Then a live virtual and onsite interview with a panel of engineers and hiring managers. ## About Spotnana ## Company Overview - **One-liner**: Spotnana is a Travel-as-a-Service platform that modernizes travel sales and distribution for buyers, sellers, and providers. - **Entity Type**: Private (fast-growing startup) - **Headquarters**: Not publicly available (global office hubs with teams in the US, UK, and India) - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry**: Travel technology / Travel management - **Target customers**: B2B – travel buyers, sellers, and providers (enterprise, SMB) - **Mission or purpose statement**: “Reimagine travel experiences for billions of people around the world” and “bring transformative change to one of the world’s biggest industries.” ## Products & Services - **[Travel-as-a-Service Platform](https://www.spotnana.com/)**: A modern, open platform that brings travel buyers, sellers, and providers together on one infrastructure. Features include consumer-grade traveler self-service, configurable travel management tools, comprehensive global content, rapid global deployment, and easy integration/embedding/white-labeling. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; described as a “fast-growing start up” with stock option grants. - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Targeting the $11 trillion travel industry, rapid global deployment, annual global offsite (Converge) bringing together hundreds of employees, and active hiring across engineering, customer experience, and marketing. ## Competitive Advantages - **Modern infrastructure** designed to unite all travel stakeholders on one platform. - **Open platform** that is easy to integrate, embed, and white-label. - **Global content and deployment** capabilities enabling rapid expansion. - **Consumer-grade traveler experience** with advanced self-service features. ## Strategic Focus - Accelerate innovation through a modern architecture that enables travel buyers, sellers, and providers to deliver seamless travel journeys. - Continue scaling the platform globally and expanding content coverage. ## Why Work Here - **Hybrid work model** with dedicated time for focus and regular in-office collaboration. - **Comprehensive benefits**: 100% employer-paid medical premiums, dental and vision options, fertility support, free therapy sessions, mental wellness resources, gym discounts. - **Financial wellness**: Competitive salary, stock option grants, 401(k) with employer match (US), Nest pension (UK), NPS (India), flexible spending accounts, monthly stipend for phone/internet. - **Culture values**: Innovators, agile, inclusive, lifelong learners. Emphasis on knowledge sharing, continuous improvement, and diverse perspectives. - **Annual global offsite** (Converge) bringing the entire team together (e.g., Dubai 2024). - **Engineering, product, and design** teams are central to transforming the travel industry, offering challenging work on a global scale. ## Sources 1. [spotnana.com](https://www.spotnana.com/) 2. [spotnana.com/careers/](https://www.spotnana.com/careers/) 3. [spotnana.com/careers/culture/](https://www.spotnana.com/careers/culture/) 4. [spotnana.com/careers/benefits/](https://www.spotnana.com/careers/benefits/) 5. 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