--- title: 'Staff Product Manager, Loan Servicing & Repayment at Dave' canonical: 'https://feeny.ai/job/staff-product-manager-loan-servicing-repayment-dave-united-states-vakk1jdmz7pc' type: 'job' last_seen: '2026-11-11' --- # Staff Product Manager, Loan Servicing & Repayment at Dave - **Company:** Dave - **Location:** United States - **Compensation:** $208k–$290k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-10 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/dave/264e5d99-07bd-4966-80c9-49166b2540ae ## Job description Dave vs. Goliath. We’re Dave. Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. Flex card is Dave's newest and most ambitious product, a pay-in-4 card built for the millions of members living paycheck to paycheck who've never had fair access to credit. Behind every purchase it makes is the system that turns a balance into a loan, casts it into installments, services it, and collects it. That system is the loan management system (LMS), and it's what this role owns. This is a senior individual-contributor role at the foundation of Flex and every loan product that comes after it. You'll own the LMS and the systems of record end-to-end: the ledger, loan casting, servicing, collections, and the compliance tooling around them. And you'll take it from a single-product build to a scalable platform, so that when Dave launches its next loan product, it runs on what you've built instead of starting over. If you like real ownership, hard systems problems, and building the infrastructure that makes fair credit possible at scale, this role is for you. ## What You'll Build & Own - Own the loan management system: Lead the LMS and core systems of record: the ledger, loan casting at billing, the pay-in-4 installment structure, participation and installment fees, repayment, and collections. - Build the platform, not just the product: Lead the build-vs-buy decision and the migration off our current loan-servicing platform onto a foundation that makes Flex faster, more reliable, and easier to iterate on. From there, evolve it from a single-product integration into a multi-product platform that future loan products reuse instead of rebuild. - Ship the mechanics members feel: installment schedules aligned to paycheck dates, early payoff, and decline and failure handling. - Own the numbers: Define and track system health, payoff rates, and loss performance, and use them to prioritize where to invest. - Enable flawless execution: Work closely with Risk, Legal/Compliance (LECO), Data Science, Engineering, and Operations, and coordinate external partners (Coastal, LoanPro) on anything that touches casting, collections, or compliance. The Impact The LMS is where Flex's unit economics are won or lost. Payoff rates, loss performance, and whether members can repay on a schedule that fits their paycheck all run through the system you'll own and small improvements compound across every loan. You'll be building this foundation at its most formative stage. Get it right and Dave launches its next loan product in a fraction of the time, on infrastructure that's already compliant, auditable, and proven. The problems are real, the stakes are high, and your fingerprints will be all over how Dave lends for years to come. ## What We're Looking For ## Experience - 8 + years of product management experience, with meaningful time in lending, credit, or financial systems - Direct experience across the lending lifecycle (origination, underwriting, servicing, repayment, collections) and the risk and compliance considerations throughout - A track record building internal platforms or systems of record, ideally through a single-product-to-platform transition - Comfort setting direction in ambiguous, greenfield areas and driving execution across functions without formal authority - Strong analytical skills; comfortable using data to inform decisions - Proven ability to use AI tools as a force multiplier for speed, quality, and impact Bonus - Experience with BNPL, installment, or pay-over-time products - Hands-on experience with third-party loan-servicing systems (LoanPro or similar) - Experience coordinating with bank or sponsor partners like Coastal - Familiarity with adverse action notices, Reg B / FCRA, and consumer-lending compliance - Experience with ledger or servicing migrations, or standing up a second product on shared infrastructure ## Why You'll Be Successful Here You thrive where the architecture is still being written. You take ambiguous, high-stakes systems problems and turn them into clear plans that ship, making smart trade-offs between speed, resilience, and long-term flexibility. You're rigorous about correctness and controls, but you never lose sight of the member repaying on the other end. You're steady when the stakes are high and the systems are load-bearing. You build trust with engineers, risk, and compliance partners by being clear, prepared, and decisive. You're motivated by real responsibility, welcome visibility with senior leaders, and see hard infrastructure work as the highest-leverage thing you can do. What to Expect Real autonomy over foundational infrastructure. High visibility and real accountability. You'll have direct influence over the system that determines how Dave lends, today and for every loan product that follows. ## Why join Dave - Mission with scale: Tangible impact for millions of members — not theoretical - Product at the core: Product is central to how Dave grows and wins - Strong partners: Collaborative teams who care about building the right thing - Meaningful ownership: Competitive compensation, meaningful equity in a public company (NASDAQ: DAVE), comprehensive benefits, 401(k) matching, and flexible PTO Ready to build for the underdog? Reports to: Senior Director, Product Management Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. ## #LI-REMOTE ## About Dave ## Company Overview - **One-liner**: Dave is a US neobank building AI-powered financial products that provide short-term liquidity and cash flow management tools for everyday Americans. - **Entity Type**: Public (Ticker: DAVE on Nasdaq) - **Headquarters**: Los Angeles, California, USA - **Founded**: 2017 - **Founders**: Jason Wilk ## Core Business - **Primary industry/industries**: Consumer fintech, neobanking, short-term credit, AI-powered underwriting - **Target customers**: 185 million Americans who regularly need help covering basic necessities between paychecks; primarily B2C with a focus on underbanked and credit-challenged consumers - **Mission or purpose statement**: To level the financial playing field for Americans who need it most ## Products & Services - **ExtraCash®**: Flagship product; cash advance of up to $500 between paychecks with no credit check, no late fees, and no compound interest. Clear pricing at $5 per $100 borrowed. Uses CashAI™ for underwriting. - **CashAI™**: Proprietary AI underwriting model that analyzes cash flow (not credit scores) across 180+ data points including income, bank balance, spending patterns, and transaction history. Processes billions of data points to deliver high credit limits and low loss rates. - **DaveGPT**: Generative AI assistant integrated into the app for real-time member support, handling account management, direct deposit setup, ExtraCash management, and general questions. - **Pay In Four Card (forthcoming)**: A short-term credit product aimed at disrupting subprime credit cards with no credit check, late fees, or compound interest, expected to launch in future. ## Market Standing - **Valuation/Market Cap**: ~$555.9 million market cap as of 2025 - **Key Metric**: Over 14 million members; CashAI has originated more than 180 million transactions; loss rates declined to nearly 1% while originations per user grew triple digits; customer acquisition cost under $20 (vs. incumbents spending hundreds) - **Notable Investors/Partners**: Publicly traded; leadership team includes Jason Wilk (Co-Founder & CEO), Kyle Beilman (CFO & COO), Kevin Frisch (CMO), Joan Aristei (CLO) - **Growth Signals**: 30% of new members join via word of mouth; triple-digit growth in originations per user; loss rates declining to near 1%; developing next-generation Pay In Four card; mission-driven growth narrative ## Competitive Advantages - **CashAI moat**: Proprietary cash-flow underwriting engine that delivers better outcomes for short-duration liquidity than traditional FICO scoring, leading to higher credit limits and lower loss rates - **Member-centric, transparent pricing**: Flat fee structure ($5 per $100) with no hidden terms, no compound interest, and no debt sent to collections - **Low-cost customer acquisition**: Word-of-mouth referrals drive 30% of new members at a fraction of incumbent marketing costs (<$20 vs. hundreds of dollars) - **Speed to value**: Members can be approved for up to $500 within minutes of joining, creating a strong conversion funnel ## Strategic Focus - **Scale the flagship**: Continue growing ExtraCash membership and transaction volume, leveraging word-of-mouth flywheel and AI-driven underwriting - **Build next-generation credit**: Develop the Pay In Four card as a new product line aimed at subprime credit card replacement - **Deepen AI capabilities**: Continue refining CashAI and DaveGPT as core infrastructure for underwriting and member support - **Operating efficiency**: Maintain low operating costs to pass savings to members and sustain competitive pricing ## Why Work Here - **Fully remote-first**: Dave is a fully virtual company; team members can work from anywhere in the U.S. (except Hawaii for now); company brings the team together 1–2 times per year plus team offsites [dave.com](https://dave.com/careers) - **Same competitive pay regardless of location**: Compensation is not differentiated by employee work location [dave.com](https://dave.com/careers) - **Culture values**: Member-centric, helpful, transparent, persistent, "better together" [dave.com](https://dave.com/about) - **Benefits**: 401(k) with company match, free financial advising, generous parental and caregiver leave, comprehensive health/dental/vision/disability/life insurance, flexible PTO, Juneteenth and winter break off [dave.com](https://dave.com/careers) - **Open roles**: Active hiring in Software Engineering, Data Analytics, Machine Learning Platform Engineering, Product Management, Security & IT (9 current openings) [jobs.ashbyhq.com](https://jobs.ashbyhq.com/dave) - **Mission-driven**: Focus on building products that level the financial playing field for everyday Americans [dave.com](https://dave.com/about) ## Sources 1. [dave.com - About Page](https://dave.com/about) 2. [dave.com - Careers Page](https://dave.com/careers) 3. [investors.dave.com - Our Story](https://investors.dave.com/our-story) 4. [jobs.ashbyhq.com - Dave Jobs](https://jobs.ashbyhq.com/dave) 5. [linkedin.com - Dave Jobs](https://www.linkedin.com/company/dave-com/jobs) ## Other roles at Dave - [Commercial Legal Director](https://feeny.ai/job/commercial-legal-director-dave-united-states-25dm2wdgbjh2) — United States - [Product and Regulatory Legal Director](https://feeny.ai/job/product-and-regulatory-legal-director-dave-united-states-tntfeea6etqh) — United States - [Lifecycle & CRM Operations Specialist](https://feeny.ai/job/lifecycle-crm-operations-specialist-dave-united-states-7b7typ5c4g2t) — United States - [Staff Machine Learning Scientist](https://feeny.ai/job/staff-machine-learning-scientist-dave-united-states-c43bmb1k0t21) — United States - [Lead Machine Learning Scientist](https://feeny.ai/job/lead-machine-learning-scientist-dave-united-states-1qghe5mqszpb) — United States - [Organic Growth & Discovery Lead (SEO/AEO)](https://feeny.ai/job/organic-growth-discovery-lead-seo-aeo-dave-united-states-y74ak7epe73b) — United States - [Senior Product Manager, Financial Data Intelligence](https://feeny.ai/job/senior-product-manager-financial-data-intelligence-dave-united-states-zcmyvmeeva5d) — United States - [Sr. Member Experience Manager](https://feeny.ai/job/sr-member-experience-manager-dave-united-states-f1zazfz8sas9) — United States