---
title: 'Staff Product Manager, People Product at Deliveroo'
canonical: 'https://feeny.ai/job/staff-product-manager-people-product-deliveroo-london-sabdehgcy83s'
type: 'job'
last_seen: '2026-09-13'
---

# Staff Product Manager, People Product at Deliveroo

- **Company:** [Deliveroo](https://feeny.ai/companies/deliveroo)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-07
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/deliveroo/d87ad7aa-5cfb-4742-8494-8fc637322adf

## Job description

## About the team

The People Technology Product team builds the internal tools and frameworks that power every employee’s journey across Deliveroo, DoorDash and Wolt. We combine a hybrid “build + buy” approach to deliver intelligent, scalable and people-centric experiences across hiring, pre-boarding, onboarding, learning, performance and more — connecting our mission to transform the way the world eats and shops with the experience of the people who make it happen. We partner closely with Design, Engineering, Analytics, People/HR and IT to build products that elevate the entire People Tech stack across all three brands.

## About the role

We’re hiring a Staff Product Manager to own the product experience for pre-boarding and onboarding — one of the highest-leverage moments in the employee lifecycle — across Deliveroo, DoorDash and Wolt. This is a senior individual contributor role focused on the cross-functional experience that begins the moment a candidate signs and continues until a new hire is fully ramped, spanning both the People and IT functions. You’ll be the end-to-end product owner for the systems, workflows and experiences that get equipment, access, accounts, paperwork and early enablement right from day one. Based in London and working with global teams, you’ll drive measurable improvements to the new-hire experience and help our new hires ramp up faster, at scale across regions, legal contexts, and brands.

## What you'll be doing

- Own the end-to-end product roadmap and execution for pre-boarding and onboarding across Deliveroo, DoorDash and Wolt, from offer acceptance through to a fully ramped new hire.
- Design and evolve cross-functional experiences that connect People and IT workflows — provisioning, access and account setup, equipment, documentation and early enablement — into a single, coherent journey for new joiners and their managers.
- Define and track the metrics that matter — time-to-productivity, new-hire satisfaction, day-one readiness and operational efficiency — and use them to prioritise work and demonstrate impact.
- Build durable, modular product capabilities — task orchestration, status visibility, and manager and new-hire dashboards — that scale across geographies, orgs and brands and reduce reliance on manual, one-off processes.
- Partner closely with Engineering, Design, Analytics, People/HR and IT to translate complex, cross-functional process needs into intuitive product capabilities.
- Navigate the realities of a multi-brand, multi-region environment — varied legal and compliance requirements, regional differences and change management — without disrupting critical hiring moments.
- Set the product vision and influence senior stakeholders across the People and IT functions, building alignment on a shared onboarding strategy across all three brands.
- Model strong product judgement: define clear problem statements, scope MVPs intentionally and invest in foundations that compound over time.

## Requirements

- A track record of building and shipping products end-to-end — from problem definition and strategy through delivery and iteration — ideally in People/HR, IT or other complex, cross-functional environments.
- Experience designing products and workflows that span multiple functions, systems and stakeholders, turning complexity into simple, usable experiences.
- Comfort working with both custom-built tools and third-party SaaS platforms, including integrating data across systems.
- Strong analytical skills and the habit of using data and metrics to define success, prioritise and measure impact.
- Excellent communication and stakeholder-management skills, with the ability to explain product decisions clearly and influence senior leaders across functions and brands.
- Experience operating across regions, legal contexts or multiple brands, building products that work in a global environment.
- A bias for delivering high-quality products in a fast-moving organisation, balancing speed, risk and technical constraints.

## Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

## About Deliveroo

## Company Overview
- **One-liner**: Deliveroo operates a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and riders to deliver food and other neighbourhood goods in under 30 minutes.
- **Entity Type**: Public (London Stock Exchange: ROO)
- **Headquarters**: London, United Kingdom
- **Founded**: 2013
- **Founders**: Will Shu

## Core Business
- **Primary industry**: Online food delivery and on-demand grocery / local commerce
- **Target customers**: B2C (consumers), B2B (restaurants, grocers, retailers), and B2C (riders as independent contractors)
- **Mission or purpose**: To transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.

## Products & Services
- **Restaurant Delivery**: Core service delivering meals from over 160,000 restaurant and grocery partners, many of which never offered delivery before.
- **Deliveroo Hop**: Rapid on-demand grocery delivery from a network of delivery-only sites, rolling out in several markets.
- **Deliveroo Shopping**: Non-food retail delivery, bringing items from local shops (e.g., flowers, cards, electronics) to consumers.
- **Editions**: Delivery-only kitchens that help restaurants expand to new areas at lower cost and risk, powered by Deliveroo’s data insights.

## Market Standing
- **Valuation/Market Cap**: Publicly traded – market cap not provided in available materials; check financial sources for latest figure.
- **Key Metric**: Operates in 10 markets worldwide, serving millions of consumers with thousands of riders and 160,000+ restaurant/grocery partners.
- **Notable Investors/Partners**: Key grocery partners include Co-op, Conad, Carrefour, Casino, Marks and Spencer, Picard, Waitrose, and Whole Foods Market. (Prior venture investors not detailed in provided sources.)
- **Growth Signals**: Expanding on-demand grocery via Deliveroo Hop; launching Deliveroo Shopping for non-food items; continuous investment in machine learning logistics (Frank algorithm); growing Editions network.

## Competitive Advantages
- **Hyperlocal logistics technology**: Proprietary Frank algorithm uses machine learning to optimise routing, preparation times, and delivery efficiency neighbourhood by neighbourhood.
- **Three-sided marketplace**: Deep network effects connecting consumers, merchants, and riders – hard to replicate at scale.
- **Editions (delivery-only kitchens)**: Lowers barrier for restaurant expansion and increases selection in underserved areas.
- **Rider value proposition**: Free personal accident and third-party liability insurance for all self-employed riders from day one, flexible work, and good earnings.

## Strategic Focus
- **Grocery and retail expansion**: Scaling Deliveroo Hop and Deliveroo Shopping to become the definitive online food and neighbourhood commerce platform.
- **Technology leadership**: Continued investment in real-time coordination, machine learning, and logistics optimisation.
- **Market penetration**: Deepening presence in existing 10 markets while improving selection, experience, and value for consumers.

## Why Work Here
- **Culture**: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work.
- **Work environment**: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture.
- **Benefits (UK)**:
  - 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year.
  - Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension.
  - Equity awards for eligible roles.
  - Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass.
  - Life assurance, discounted dental, critical illness cover, travel insurance.
  - Free Deliveroo Plus (free delivery), team lunches from local restaurants.
  - Cycle to Work Scheme, Season Ticket Loans, free mortgage advice.
  - Excellent learning & development via RooLearn platform.
- **Engineering culture**: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace.

## Sources
1. [deliveroo.co.uk](https://deliveroo.co.uk/about-us) – Company overview, history, products, and values.
2. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/) – Career page with mission, culture, and team size.
3. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/locations/united-kingdom/) – UK-specific benefits, office locations, and compensation details.
4. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/how-we-hire/) – Hiring process and interview tips.

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