---
title: 'Staff Product Manager, Technical at Robots and Pencils'
canonical: 'https://feeny.ai/job/staff-product-manager-technical-robots-and-pencils-united-states-canada-vms48e2ajxe6'
type: 'job'
last_seen: '2026-09-10'
---

# Staff Product Manager, Technical at Robots and Pencils

- **Company:** Robots and Pencils
- **Location:** United States / Canada
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/robotsandpencils/jobs/5418923008

## Job description

APPLICATIONS FROM OUTSIDE CANADA & THE US WILL NOT BE CONSIDERED FOR THIS ROLE

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.

We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship.

## About the Role

We're looking for a Principal Product Manager to drive product vision and strategy across the engagements they support. This role is ideal for a deeply experienced product leader who owns the hardest product challenges, serves as the senior product voice in client relationships, and shapes how product management is practiced at Robots & Pencils.

In this role, you will operate as the principal product authority on a cross-functional team, defining vision, setting delivery standards, and partnering with client executives on product direction. You'll mentor experienced PMs, contribute to practice growth, and bring the depth of experience to navigate complexity, ambiguity, and high-stakes decisions with confidence.

## Key Responsibilities

Craft & Delivery

- Drive product vision and strategy on the engagements you support, owning direction for the most complex, high-stakes digital products
- Define product operating models, discovery practices, and delivery standards for the engagement
- Own the most difficult product challenges — framing problems, aligning stakeholders, and driving resolution at scale
- Define success frameworks and use data, research, and user insight to evaluate outcomes and shape product direction
- Identify opportunities to improve how product is practiced across the engagement and contribute those learnings back to R&P
- Bring an AI-forward mindset to your daily work, using tools like Claude to drive efficiency, research synthesis, and product thinking at scale

Collaboration & Communication

- Partner with senior leadership and client executives as the principal product advisor, shaping product vision and direction at the engagement level
- Represent product thinking at the leadership level, influencing how strategy, delivery, and technology decisions are made
- Lead the most complex stakeholder forums, workshops, and executive-level discussions

Leadership & Influence

- Define and champion product delivery standards and best practices on the engagements you support
- Mentor experienced PMs, helping them grow their product judgment, strategic thinking, and client impact
- Own the most difficult product decisions, serving as the senior product decision-maker on complex tradeoffs
- Contribute to business development, proposals, and the growth of R&P's product management practice

Required Skills

- 10+ years of experience in product management, with a strong record in consultative or enterprise environments
- Demonstrated track record of defining product vision and strategy for complex, high-stakes digital products
- Expert-level client advisory skills and experience influencing at the executive level
- Deep experience leading discovery, roadmapping, and delivery across large, multi-stakeholder organizations
- Track record of mentoring senior product managers and shaping team-level PM practices
- Strong cross-functional leadership and the ability to align engineering, design, strategy, and business at scale
- Experience defining product metrics, success frameworks, and iterative delivery models
- Some experience with AI tools to drive efficiency, research synthesis, and product thinking at scale (e.g., Claude)
- Experience contributing to business development, proposals, or practice growth is a plus

You’ll Do Well Here if You Are

- A doer. You see something broken and fix it. You'd rather move on clarity than wait for certainty.
- A fast learner who knows you don't know everything. The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway.
- Direct in a way that makes the work better. You give honest feedback. You'd rather have the hard conversation than blow smoke.
- Obsessed with craft. You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind.
- Built for ownership. You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing.
- All in. You treat clients' businesses like your own. You take the work seriously without taking yourself seriously.
- Resourceful when the budget, timeline, or team is tight. Constraints don't slow you down. They sharpen you.
- Glad to be in the room with people who care as much as you do. Our teams average fifteen-plus years of experience. We hire people who push each other to do better work.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.  We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

## About Robots and Pencils

## Company Overview
- **One-liner**: Robots & Pencils is an Applied AI Engineering Partner that builds generative and agentic AI systems for enterprise clients, taking AI from pilot to production quickly.
- **Entity Type**: Private (Bootstrapped/Organic Growth)
- **Headquarters**: Chagrin Falls, Ohio, United States
- **Founded**: 2009
- **Founders**: Len Pagon (CEO), Nathan Carmon

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting, Applied AI Engineering, Cloud-Native Development
- **Target customers**: Enterprise clients in Financial Services, Healthcare, Education, Energy, Retail & Consumer Goods, High Tech, and Transportation
- **Mission or purpose statement**: "We build smart systems for a human world" — blending the logic of machines with the creativity of humans to help organizations modernize platforms, design cloud-native applications, and unlock the real-world value of AI.

## Products & Services
- **Applied AI Engineering**: Building generative and agentic AI systems on Amazon Bedrock and Amazon Bedrock AgentCore, with memory, observability, and security built in from the start. Focused on taking AI from pilot to production quickly.
- **Cloud-Native AWS Modernization**: Re-architecting AWS environments from EC2/ECS to serverless-native infrastructure. Migrating legacy systems to cloud-native AWS, beyond lift-and-shift.
- **The Sharpening Sprint™**: A structured engagement to surface the strongest AI use cases for a client and deliver a sequenced build plan.
- **UX/UI Design & Product Strategy**: A creative team of product owners, researchers, UX designers, and visual designers who craft seamless experiences.
- **Legacy Platform Modernization**: Refactoring aging platforms and designing cloud-native applications across industries.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual Revenue of **$21.5M** (estimated) [ca.linkedin.com](https://ca.linkedin.com/company/robots-and-pencils)
- **Notable Investors/Partners**: AWS (Advanced Tier Services Partner and Inaugural AWS Pattern Partner)
- **Growth Signals**: Headcount of ~115 employees (+35.1% YoY, +39 people) [ca.linkedin.com](https://ca.linkedin.com/company/robots-and-pencils); 23,753 LinkedIn followers (+55.2% yearly growth); 77M+ users reached worldwide across launched apps; 25 patents & published works; 5 apps hit #1 in the App Store

## Competitive Advantages
- **Applied AI Engineering Focus**: Specializes exclusively in taking generative and agentic AI from pilot to live, fast — a nimble, high-velocity alternative to traditional global systems integrators.
- **AWS Pattern Partner**: One of only 11 inaugural AWS Pattern Partners selected from the AWS Partner Network, signaling deep technical partnership and trust.
- **Senior-Led Teams**: Operates through small, senior teams (15+ years average experience per team member) rather than massive consulting organizations, ensuring high-quality delivery.
- **Human-Centered Design**: Blends elite engineering talent with world-class UX design, differentiating from pure technical consultancies.
- **Proven Track Record**: 77M+ users reached worldwide, 25 patents & published works, and multiple #1 App Store launches.

## Strategic Focus
- **Agentic AI on AWS**: Building agentic systems on Amazon Bedrock and Amazon Bedrock AgentCore with memory, observability, and security built in from the start.
- **Production-Ready AI**: Focused on taking AI from pilot to production in weeks, not months, with a strong emphasis on compliance and regulatory environments (Financial Services, Healthcare).
- **Industry Expansion**: Serving Financial Services, Health Tech, Education, Energy, Retail & Consumer Goods, and High Tech — industries where AI agents create exponential value.
- **Global Delivery Network**: Operating delivery centers across the U.S., Canada, Eastern Europe, and Latin America to serve enterprise clients worldwide.

## Why Work Here
- **Culture**: Described as "wicked smart, wildly curious, ready to build" — a culture that values curiosity, collaboration, and impact. The company emphasizes "always learning" and invests in personal and professional growth.
- **Work Model**: Hybrid and remote-friendly. "Whether you are co-located in one of our offices or remote first, we prioritize how teams are set up to focus in on collaboration for successful delivery." [robotsandpencils.com](https://robotsandpencils.com/careers/)
- **Benefits**: Salary continuation and protected leave for parents (birth, spouse, and adoptive); health & wellness benefits; flexible hours; paid time off (vacation, sick, personal leave, flexible holidays).
- **Engineering Culture**: Described as a team of "tech wizards creating digital magic" — frontend, backend, mobile, and full-stack developers working on cutting-edge AI and cloud-native projects. The hiring process includes a pre-screen assessment, skills assessment, and deep dive interview to evaluate culture addition, communication, and technical fit.
- **Global Team**: Delivery centers in the U.S., Canada, Ukraine, Colombia, and the Philippines, offering a diverse, international work environment.

## Sources
1. [robotsandpencils.com](https://robotsandpencils.com/)
2. [robotsandpencils.com/about](https://robotsandpencils.com/about/)
3. [robotsandpencils.com/careers](https://robotsandpencils.com/careers/)
4. [job-boards.greenhouse.io/robotsandpencils](http://job-boards.greenhouse.io/robotsandpencils)
5. [ca.linkedin.com/company/robots-and-pencils](https://ca.linkedin.com/company/robots-and-pencils)

## Other roles at Robots and Pencils

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- [AI Engineer / AI Architect](https://feeny.ai/job/ai-engineer-ai-architect-robots-and-pencils-bogota-vw34hrxgn3p4) — Bogota, Colombia
- [Staff Data Engineer](https://feeny.ai/job/staff-data-engineer-robots-and-pencils-bogota-n75k7k4kkn8e) — Bogota, Colombia / Argentina
- [Staff Product Manager, Technical](https://feeny.ai/job/staff-product-manager-technical-robots-and-pencils-united-states-canada-bhreh90cazs7) — United States / Canada
- [Principal AI Architect](https://feeny.ai/job/principal-ai-architect-robots-and-pencils-united-states-vv4djjvch8v9) — United States
- [Middle Data Scientist](https://feeny.ai/job/middle-data-scientist-robots-and-pencils-lviv-n7gmpzqagw2s) — Lviv, Ukraine
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- [Staff Platform Engineer](https://feeny.ai/job/staff-platform-engineer-robots-and-pencils-austin-57cfae0wcqej) — Austin, TX
- [Senior Product Manager (L3)](https://feeny.ai/job/senior-product-manager-l3-robots-and-pencils-canada-75fyyy323jts) — Canada