---
title: 'Staff Security Operations Engineer at Conviva'
canonical: 'https://feeny.ai/job/staff-security-operations-engineer-conviva-bengaluru-3cfkxbf5kh5p'
type: 'job'
last_seen: '2026-10-14'
---

# Staff Security Operations Engineer at Conviva

- **Company:** Conviva
- **Location:** Bengaluru, India
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-14
- **Apply:** https://www.conviva.ai/careers/job/8030164003?gh_jid=8030164003

## Job description

Conviva is the experience analytics platform for AI agents, apps, and streaming. Conviva pioneered quality of experience measurement for streaming video and has supported live digital experiences across 20 Super Bowls, 10 Olympic Games, and five FIFA World Cup tournaments. With full-census, real-time, stateful analytics, Conviva shows what consumers actually experience, not just whether systems are running, and connects that experience to revenue, retention, and risk.

We are seeking an experienced Staff Security Operations Engineer with 8 to 10 years of hands-on expertise to lead our security operations, threat detection, incident response, and security automation efforts. In this role, you will be responsible for safeguarding enterprise systems, cloud environments, and critical assets from cyber threats. You will design, implement, and maintain advanced detection and response capabilities while partnering with IT, DevOps, and business stakeholders.

What Success Will Look Like:

1. Security Operations & Threat Detection

- Lead the monitoring, detection, and continuous improvement of security operations across multi-cloud (AWS, Azure, GCP) and hybrid enterprise infrastructure.
- Optimize SIEM and SOAR platforms by creating and tuning custom detection rules, dashboards, and automated response playbooks.
- Proactively conduct threat hunting using threat intelligence feeds, behavioral analytics, and indicators of compromise (IOCs) to identify hidden risks.

1. Incident Response & Digital Forensics

- Serve as the technical lead for high-severity security incidents, managing end-to-end containment, eradication, recovery, and post-incident root-cause analysis (RCA).
- Direct digital forensics and incident response (DFIR) investigations across endpoints, networks, and cloud logs.
- Maintain and conduct periodic tabletop exercises to ensure incident response plans remain updated and effective.

1. Security Automation & Orchestration (DevSecOps Alignment)

- Drive "Security as Code" principles by integrating security controls and continuous automated monitoring into CI/CD pipelines and IaC (Terraform, CloudFormation).
- Develop custom automation scripts (Python, PowerShell, Bash, Go) to streamline repetitive security tasks, reduce false positives, and accelerate MTTR (Mean Time to Respond).

1. Infrastructure & Cloud Security Integration

- Design and enforce security policies for network security, IAM, zero-trust architectures, containerized environments (Kubernetes, Docker), and SaaS applications.
- Conduct regular vulnerability management cycles, prioritizing remediation based on business impact and threat severity.

1. Compliance

- Provide technical guidance to Tier 1/2 SOC analysts and different component SPOCs.
- Collaborate with audit and compliance teams to ensure alignment with security frameworks (ISO 27001, SOC 2, GDPR).
- Prepare executive briefings and operational metrics (e.g., MTTD, MTTR, vulnerability turnaround) for senior leadership.

Who You Are and What You've Done:

1. Required Qualifications & Technical Skills

- Experience: 8–10 years of progressive cybersecurity experience, with at least 5+ years dedicated to Security Operations (SOC), Incident Response, or DevSecOps.
- SIEM & SOAR Expertise: Deep hands-on experience configured, managed, and tuned Enterprise SIEM (Splunk, Microsoft Sentinel, Elastic) and SOAR platforms (Palo Alto XSOAR, Swimlane, Tines).
- Cloud Security: Deep familiarity with securing cloud infrastructure (AWS, Azure, or GCP), cloud-native security tools (GuardDuty, Defender, CloudTrail), and identity controls.
- Scripting & Automation: Strong proficiency in at least one programming/scripting language (Python, PowerShell, Bash, or Go) for automation and API integrations.
- Network & Systems Security: In-depth knowledge of TCP/IP, OSI model, packet analysis (Wireshark), EDR/XDR systems (CrowdStrike, SentinelOne, Defender for Endpoint), and OS security (Linux & Windows).
- Incident Handling: Proven track record leading high-impact security incident investigations under pressure.

1. Preferred Qualifications & Certifications

- Education: Bachelor's or Master’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience.
- Certifications (One or more preferred):
- CISSP (Certified Information Systems Security Professional)
- GIAC certifications: GCIH, GCFA, GNFA, or GCDS
- CISM (Certified Information Security Manager)
- Cloud Security Certifications (AWS Certified Security – Specialty, Microsoft Certified: Azure Security Engineer Associate, or CCSP)
- Containers & DevOps: Familiarity with Kubernetes, Docker, CI/CD platforms (GitHub Actions, GitLab CI, Jenkins), and infrastructure-as-code tools.

1. Soft Skills & Attributes

- Problem-Solving: Exceptional analytical and diagnostic skills with an ability to trace complex technical anomalies to their root cause.
- Communication: Ability to articulate complex security risks and incident details clearly to non-technical business leaders and technical teams.
- Crisis Leadership: Calm under pressure during active cyber incidents, with strong decisive leadership abilities.
- Continuous Learning: Passionate about keeping pace with emerging threat landscapes, zero-day vulnerabilities, and defensive technologies.

Learn more at [conviva.ai](http://conviva.ai) and follow the company on [LinkedIn](https://linkedin.com/company/conviva) and [YouTube](https://www.youtube.com/@conviva-ai).

## About Conviva

## Company Overview
- **One-liner**: Conviva is a consumer-perspective analytics platform for the agentic era, using full-census client-side telemetry to provide real-time insights into digital experiences across apps, websites, and AI agents.
- **Entity Type**: Private (Privately Held) — $110M total funding across 7 rounds
- **Headquarters**: Foster City, California, United States
- **Founded**: 2006
- **Founders**: Dr. Hui Zhang, Dr. Ion Stoica, Aditya Ganjam, Jibin Zhan

## Core Business
- **Primary industry**: Digital Experience Monitoring (DEM), analytics, and software development
- **Target customers**: B2B — streaming platforms, media companies, and any organization running consumer-facing digital products (apps, websites, AI agents)
- **Mission**: "Reimagining consumer-perspective analytics" — turning every digital interaction into outcome-based intelligence that reveals how experiences truly perform and drive results

## Products & Services
- **Conviva Platform (Consumer-Perspective Analytics)**: A SaaS analytics platform that ingests full-census client-side telemetry (sensors on 99% of devices) and uses a patented stateful analytics engine to continuously analyze every session and conversation. It exposes behavioral patterns, connects them to business outcomes, and surfaces opportunities for improvement in real time. Supports apps, websites, and AI agents.
- **Digital Product Insights**: A new offering built for the agentic era, providing experience analytics for apps, websites, and AI agents — measuring outcomes, friction, and risk once AI is deployed in production.
- **Time-State Data Platform**: Conviva’s underlying data platform that enables explainable, real-time analysis of complex systems (originally built for video QoE, now extended to agentic AI).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding of **$110M** (as of latest round)
- **Notable Investors/Partners**: Foundation Capital, Kalaari Capital, Notable Capital; also backed by multiple venture rounds and corporate investors. Partners include major streaming platforms (Fox, Peacock).
- **Growth Signals**:
  - 267 employees (+4.8% YoY) operating across 12 countries including India, China, UK, Spain, Brazil
  - Named a **Leader in Digital Analytics by G2 Winter 2026**
  - Recognized as a **Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring**
  - Processes **5 trillion+ events/day** with **12 billion+ metric computations/minute**
  - 7 billion+ sensors deployed on devices

## Competitive Advantages
- **Full-census, client-side telemetry** (not sampling) — every interaction is captured, providing a complete view of consumer experience
- **Patented stateful analytics engine** that connects behavioral patterns to outcomes in real time
- **Unmatched scale**: 99% sensor coverage on devices, handling trillions of events daily
- **Agentic AI readiness**: Extending its analytics to measure the behavior, efficiency, and failure modes of AI agents in production — a frontier few competitors address
- **Industry-first achievement**: Only intelligence layer that links consumer engagement patterns to business outcomes at any scale

## Strategic Focus
- **Expanding from video experience analytics into agent experience analytics** — measuring how effectively AI agents reach outcomes, how much friction they introduce, and where breakdowns occur across real customer interactions
- **Reducing data warehouse costs** by providing actionable intelligence that lowers the need for massive raw data storage
- **Improving MTTD (Mean Time to Detection)** and overall customer satisfaction for digital products

## Why Work Here
- **Culture highlights**: Values include "growth mindset," "ownership & urgency," "curiosity & desire to learn," "positive energy & intent," "eagerness to understand & solve customer problems," and "instinct to act & help." Emphasis on collaboration, accountability, and innovation.
- **Remote/hybrid/office policy**: Offices in **Silicon Valley (Foster City, CA)**, **Bengaluru, India**, and **Beijing, China**. The Bengaluru office features a "work-from-anywhere atmosphere" with active communal spaces and quiet zones; the Foster City HQ is an open workspace with sweeping views. Not explicitly remote-first, but flexible work environment is described.
- **Notable perks**:
  - Daily catered lunches, snacks, and beverages
  - Gym & shower facilities, bike storage, outdoor courtyard
  - EV charging stations
  - Shuttle service to Hillsdale Caltrain Station (Foster City)
  - Health insurance, wellness programs, retirement plans (varies by region)
  - Career coaching, internal leadership development, funding for personal/professional development
  - Corporate social responsibility: volunteer time off, donation matching
  - Inclusivity & belonging initiatives, cultural celebrations
- **Engineering culture**: Innovation-driven, working on big data streaming, real-time analytics, and AI agent measurement. Teams are technical (146 people in technical roles), with alumni going to Google, Amazon, Apple, Roku, etc. Talent sourced from top tech companies (Amazon, Google, New Relic, Akamai).

## Sources
1. [conviva.ai](https://www.conviva.ai/)
2. [conviva.ai/careers](https://www.conviva.ai/careers/)
3. [conviva.ai/conviva-leadership](https://www.conviva.ai/conviva-leadership/)
4. [linkedin.com/company/conviva](https://www.linkedin.com/company/conviva)
5. [conviva.ai/job-listings](https://www.conviva.ai/job-listings/)

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