---
title: 'Staff Site Reliability Engineer at Coupang'
canonical: 'https://feeny.ai/job/staff-site-reliability-engineer-coupang-bengaluru-4wj9133krzk4'
type: 'job'
last_seen: '2026-09-04'
---

# Staff Site Reliability Engineer at Coupang

- **Company:** Coupang
- **Location:** Bengaluru, India
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-04
- **Apply:** https://www.coupang.jobs/en/jobs/?gh_jid=8176234

## Job description

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

## Role Overview

We are looking for a Staff Software Engineer, Security Engineering to lead the design and development of internal platforms, tools, and automation that help protect sensitive data across the organization.

This role is ideal for a software engineer who enjoys building scalable backend systems, working with large-scale data platforms, and partnering with security, privacy, compliance, and engineering teams. You will help improve how the company discovers, reviews, governs, and reduces sensitive data exposure through well-designed software systems and automation.

## What You Will Do

- Design and build internal platforms and tools to support sensitive data discovery, review workflows, access governance, risk tracking, and remediation.
- Develop backend services, APIs, data pipelines, and automation workflows that help teams identify, analyze, and reduce sensitive data exposure.
- Integrate with large-scale data systems such as object storage, databases, data warehouses, streaming platforms, metadata systems, and production services.
- Work closely with security, data platform, and product engineering teams to translate business and risk requirements into practical engineering solutions.
- Partner with data owners and platform teams to improve how sensitive data is stored, accessed, transformed, shared, and monitored.

## Basic Qualifications

- Bachelor's, Master's, or PhD in Computer Science, Engineering, or a related technical field.
- 8+ years of software engineering, systems engineering, or Site Reliability Engineering experience supporting large-scale production environments.
- Strong technical leadership experience driving complex, cross-functional infrastructure or platform initiatives.
- Experience designing, building, and operating large-scale distributed systems and cloud-native platforms.
- Strong understanding of system architecture, networking, operating systems, observability, and performance engineering.
- Experience with cloud platforms, preferably AWS, including compute, storage, networking, containerization, and identity services.
- Experience developing automation for deployment, monitoring, incident response, and platform operations.
- Software engineering experience, especially in backend, platform, infrastructure, or distributed systems development.
- Strong programming and scripting skills, such as Python, Bash, Java,Go,C++, or similar languages.
- Good understanding of cloud infrastructure, especially AWS services, IAM concepts, permissions, logging, and access patterns.

## Preferred Qualifications

- Experience operating mission-critical services with demanding availability, latency, and scalability requirements.
- Deep expertise in Kubernetes, containers, infrastructure as code, CI/CD, and modern observability platforms.
- Experience defining and managing Service Level Objectives (SLOs), Service Level Indicators (SLIs), and reliability engineering practices.
- Track record of improving system reliability, reducing operational burden, and increasing engineering velocity through automation.
- Experience driving technical strategy and influencing architecture decisions across multiple teams and organizations.

Type of work model

Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 2 days in the office per week, with the flexibility to work from home 3 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

## About Coupang

## Company Overview
- **One-liner**: Coupang is a global technology and Fortune 150 company that reimagines commerce by integrating e-commerce, logistics, last-mile delivery, restaurant delivery, video streaming, and fintech services to wow customers.
- **Entity Type**: Public (NYSE: CPNG)
- **Headquarters**: Seattle, Washington, USA (global HQ); operates major hubs in Seoul, South Korea, and other locations.
- **Founded**: 2010
- **Founders**: Bom Kim (Bong-Seok Kim)

## Core Business
- **Primary industry/industries**: E-commerce, Logistics & Fulfillment, Retail, Food Delivery, Fintech, Content Streaming, AI-driven Commerce.
- **Target customers**: B2C (primarily consumers in South Korea, with growing global operations including Taiwan, Singapore, and the U.S.).
- **Mission or purpose statement**: "We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, 'How did I ever live without Coupang?'"

## Products & Services
- **[Coupang (Rocket Delivery)](#)**: Core e-commerce platform offering millions of products with over 99% of orders delivered same or next day via a proprietary logistics network. Includes Rocket Fresh (groceries) and Rocket Now (ultra-fast delivery).
- **[Coupang Eats](#)**: Restaurant food delivery service.
- **[Coupang Play](#)**: Video streaming service (original content, sports, and licensed shows).
- **[Farfetch](#)**: Global luxury fashion platform acquired by Coupang.
- **[Coupang Fintech](#)**: Payment and financial services (e.g., Coupang Pay, credit card partnerships).
- **[Coupang Logistics & Fulfillment Services](#)**: End-to-end logistics for third-party sellers and brands.
- **[Rocket Growth](#)**: SaaS-like tools and services for sellers/suppliers to manage inventory, analytics, and advertising.

## Market Standing
- **Valuation/Market Cap**: ~$25.8 billion (as of mid-2026) [LinkedIn].
- **Key Metric**: Annual Revenue of **$34.5 billion** (most recent fiscal year) [LinkedIn].
- **Notable Investors/Partners**: Publicly traded on NYSE (institutional investors include SoftBank, BlackRock, Fidelity, and others). Key partners include major global brands and local Korean suppliers.
- **Growth Signals**: 
    - Ranked **#132 on the 2026 Fortune 500**, jumping significantly [investor relations].
    - Rapid AI-driven global commerce expansion (e.g., Taiwan, Singapore, and U.S. tech hubs).
    - 5,940 employees (linkedIn data, with monthly headcount growth of +1.1% and quarterly job posting growth of +154.2%).

## Competitive Advantages
- **Fully Integrated Infrastructure**: Coupang owns and operates over 100 fulfillment and logistics centers (covering tens of millions of square feet) combined with proprietary software, AI, and machine learning to predict demand and route deliveries — a moat that competitors in Korea and emerging markets find hard to replicate.
- **Speed & Reliability**: Over 99% of orders delivered same or next day (including dawn delivery) 365 days a year, setting a bar that most global e-commerce players cannot match.
- **Customer Obsession Culture**: "Wow the Customer" is a core leadership principle, driving constant innovation to break traditional tradeoffs (speed, selection, price).
- **Startup Culture with Fortune 150 Resources**: Offers the agility and risk-taking of an early-stage company combined with the stability, compensation, and scale of a large public corporation.

## Strategic Focus
- **AI & Technology Leadership**: Heavy investment in AI/machine learning for demand forecasting, dynamic routing, and customer personalization. Actively hiring senior ML and data engineers [careers page].
- **Global Expansion**: Leveraging its Korean infrastructure playbook to enter new markets (Taiwan, Singapore) and grow its global footprint.
- **Diversification into Fintech & Content**: Building out Coupang Pay, Coupang Play, and fintech products to create an ecosystem (similar to Amazon Prime's strategy).
- **Farfetch Integration**: Turning the luxury fashion platform into a global growth driver.

## Why Work Here
- **Culture**: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs].
- **Remote/Hybrid/Office Policy**: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars.
- **Benefits**:
    - Medical insurance for employee and direct family.
    - Paid family leave (for celebration or bereavement).
    - Learning programs (foreign languages, soft skills).
    - Global project opportunities (collaborate with teams across continents).
    - Team and company events (games, food, bonding).
- **Engineering Culture**: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles.
- **Career Growth**: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale.

## Sources
1. [Coupang Careers](https://www.coupang.jobs/en/)
2. [Why Work at Coupang](https://www.coupang.jobs/en/why-coupang/)
3. [Coupang About Us](https://www.aboutcoupang.com/aboutus/)
4. [Coupang Investor Relations](https://ir.aboutcoupang.com/overview/)
5. [LinkedIn - Coupang](https://www.linkedin.com/company/coupang)

## Other roles at Coupang

- [Global Security Operations Center Specialist](https://feeny.ai/job/global-security-operations-center-specialist-coupang-taoyuan-rxss56s12qrb) — Taoyuan, Taiwan
- [[쿠팡이츠서비스] Business Automation Program Manager (Business & Operations)](https://feeny.ai/job/business-automation-program-manager-business-operations-coupang-seoul-8vg2mr4qzjn6) — Seoul, South Korea
- [Manager, Global Security Operations Center – Taiwan](https://feeny.ai/job/manager-global-security-operations-center-taiwan-coupang-taoyuan-nfsb0j0yq2n9) — Taoyuan, Taiwan
- [Senior Data Analyst (Marketing_CRM)](https://feeny.ai/job/senior-data-analyst-marketing-crm-coupang-taipei-9572yvjnscce) — Taipei, Taiwan
- [[쿠팡] Key Account Manager (이츠, 전략 영업)](https://feeny.ai/job/key-account-manager-coupang-seoul-wjwsbmwd2q1x) — Seoul, South Korea
- [[쿠팡풀필먼트센터] Business Analyst (Fresh FC Fp&A)](https://feeny.ai/job/business-analyst-fresh-fc-fp-a-coupang-seoul-bt53gz1ktwxb) — Seoul, South Korea
- [Director, Product Management](https://feeny.ai/job/director-product-management-coupang-seoul-e8q2h1qn3dg6) — Seoul, South Korea
- [CSOC Playbook & Project Leader (CSOC - Cyber Security Operations Center)](https://feeny.ai/job/csoc-playbook-project-leader-csoc-cyber-security-operations-center-coupang-seoul-xknhx87qheg5) — Seoul, South Korea
- [CSOC Manager (CSOC - Cyber Security Operations Center)](https://feeny.ai/job/csoc-manager-csoc-cyber-security-operations-center-coupang-seoul-0vbrqgbh59dg) — Seoul, South Korea
- [[Coupang Logistics Service] 채용 오퍼레이션 분석가](https://feeny.ai/job/coupang-logistics-service-coupang-seoul-1bcccktk2xwc) — Seoul, South Korea