--- title: 'Staff Site Reliability Engineer at Fingerprint' canonical: 'https://feeny.ai/job/staff-site-reliability-engineer-fingerprint-remote-r2x5dr5ec9fm' type: 'job' last_seen: '2026-09-20' --- # Staff Site Reliability Engineer at Fingerprint - **Company:** Fingerprint - **Location:** Remote - **Work type:** remote - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-09-20 - **Apply:** https://fingerprint.com/careers/jobs/apply/?gh_jid=6188224004 ## Job description Fingerprint empowers enterprises to detect and stop online fraud with the world’s most accurate device intelligence.  We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and Booking.com. Fingerprint is a globally dispersed, 100% remote company. We were named on on the 2026 Forbes Best Startup Employers list and ranked #803 on the 2026 Inc. 5000 list of America’s fastest-growing private companies. [We have raised $77M](https://www.crunchbase.com/organization/fingerprintjs)and are backed by Craft Ventures ([Tesla,](https://www.tesla.com/)[Facebook,](https://facebook.com/)[Airbnb](https://www.airbnb.com/)), Nexus Venture Partners ( [Postman](https://www.postman.com/), [Apollo.io,](https://www.apollo.io/) [MinIO](https://min.io/), Druva) and Uncorrelated Ventures ( [Redis,](https://redis.io/)[Rollbar,](https://rollbar.com/)[Gradle](https://gradle.org/)). ## About the role You will be Fingerprint's first dedicated Site Reliability Engineer. You will work alongside our Architect on the shape of the platform, with Cloud Platform on the infrastructure that runs it, and with every product team on how they operate what they own — without direct reports. The mandate has three parts. First, make reliability measurable: define SLIs and SLOs for our critical paths, get teams to own them, and make error budgets the shared language for prioritizing reliability against features. Second, raise the operational bar: strengthen incident response, postmortem quality, alerting, and change safety so that we find out first and repeat incidents stop repeating. Third, build the mindset: coach teams to design for failure, test for it deliberately, and treat operability as part of done — so the practices outlive your involvement in any single team. You report directly to the VP of Engineering. That placement is deliberate: reliability standards need to apply evenly across eight engineering groups, and you need the neutrality to hold every team, including infrastructure, to the same bar. ## What you'll do Make reliability measurable - Define SLIs and SLOs for Fingerprint's critical request paths (identification, events, server APIs, client agents) with the teams that own them; make them visible, reviewed, and tied to decisions. - Introduce error budgets as the mechanism for balancing reliability investment against feature work, and coach EMs and Staff engineers on using them. - Own the reliability metrics that leadership uses to judge progress; be the No Nonsense voice on whether we are actually getting better. Raise the operational bar - Strengthen the incident lifecycle end to end: detection, response, communication, postmortem quality, and follow-up completion. Make the postmortem the most useful document a team writes. - Close the "customers find out before we do" gap: drive alert quality, correctness anomaly detection, and escalation design across teams, working with Cloud Platform on shared tooling. - Lead reliability reviews for high-risk changes and new services (production readiness, capacity, failure modes, rollback), teaching through review rather than gatekeeping. - Introduce deliberate failure testing (game days, chaos exercises) in staging first, then production, to discover gaps and safe limits before customers do. Build the SRE mindset in teams - Embed with teams for time-boxed engagements: pair on their hardest reliability problems, leave behind better practices and a stronger owner, then move on. - Develop Staff and Lead engineers as reliability leaders in their own groups — the goal is that every team has someone who thinks like an SRE. - Codify practices that stick: production readiness checklists, on-call standards, runbook quality, change safety norms. Make them lightweight enough that teams choose to use them. - Partner with the Architect and tech leads so reliability is designed in, not retrofitted. Stay hands-on - Dig into production during incidents and investigations. Write tooling, dashboards, and reference implementations. Be credible with the engineers you are asking to change how they work. - Lead AI adoption in reliability practice: set norms for AI-assisted incident investigation, postmortem analysis, runbook authoring, and observability tooling across teams, and shape our runbooks, alerts, and operational data so AI agents can safely help diagnose and operate our systems alongside engineers. ## What we're looking for - 10+ years of engineering experience, with 3+ years as an SRE, production engineer, or reliability-focused Staff engineer operating across multiple teams — you have owned reliability for a platform, not just for a service you built. - Deep experience with SLI/SLO design and error budgets in practice, including the hard part: getting product teams to adopt and act on them. - Strong incident leadership: you have run incident response and postmortems for high-severity, customer-facing incidents and materially improved how an organization learns from them. - Hands-on depth in distributed systems failure modes — cache/database saturation and cascading failure, retry storms, capacity limits, degradation and load shedding — in a high-throughput, low-latency environment. Fluent in Kubernetes, AWS, and modern observability tooling (Datadog or equivalent). - Comfortable reading and writing production code (Go, TypeScript, or similar) and infrastructure as code. You can ship a fix, not just recommend one. - Track record of leading through influence: you have changed how teams you did not manage operate, and can explain how adoption actually happened. - Teacher's instinct. You have coached engineers into owning reliability and can point to practices that persisted after you stepped back. - Exceptional written communication. You make incidents, risks, and trade-offs legible to engineers and executives alike, and you default to async, documented decision-making. - AI-native by default. You use AI tools as a normal part of how you investigate incidents, analyze telemetry, write runbooks and postmortems, and build tooling — and you have opinions, from experience, about where they accelerate reliability work and where they don't yet. - Operate for an AI-assisted org. You think about how runbooks, alerts, dashboards, and operational data should be structured so that both humans and AI agents can diagnose and act on them safely — legible signals, clear ownership, strong guardrails on automated change. - Pragmatism over purity. You know that reliability competes with delivery, and you can make the case for the right investment at the right time — and say when a risk is acceptable. ## Nice to have - Experience in fraud detection, identity, payments, or other adversarial, real-time domains. - Multi-region, cell-based, or failure-isolation architecture experience. - Experience with Elasticsearch, Redis, DynamoDB, or Kafka at scale, including their failure modes. - Familiarity with FinOps and the reliability/cost trade-off in cloud infrastructure. ## Compensation & Transparency For US-based employees, the cash compensation range for this role is $177,000 – $240,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency, we share salary ranges on all job postings. However, these ranges are specific to the hiring location and may differ within or outside the US. Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. Due to regulatory and security reasons, there's a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice [here](https://dev.fingerprint.com/docs/dpa-ccpa). If you are applying as a resident of the EU, please read our GDPR notice [here](https://dev.fingerprint.com/docs/dpa-gdpr). - We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @[fingerprint.com](http://fingerprint.com) domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.* Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice [here](https://dev.fingerprint.com/docs/dpa-ccpa). If you are applying as a resident of the EU, please read our GDPR notice [here.](https://dev.fingerprint.com/docs/dpa-gdpr) **We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. ## About Fingerprint ## Company Overview - **One-liner**: Fingerprint provides a device intelligence platform that helps businesses detect and prevent online fraud by identifying every web visitor and mobile device with industry-leading accuracy. - **Entity Type**: Private (Series C) - **Headquarters**: Chicago, IL, USA - **Founded**: 2012 (as open-source FingerprintJS); SaaS product launched 2019; renamed Fingerprint in 2022 - **Founders**: Dan Pinto (CEO & Co-founder), Valentin Vasilyev (CTO & Co-founder) ## Core Business - **Primary industry**: Cybersecurity / Fraud Detection / Device Intelligence - **Target customers**: B2B – developers, product teams, and security teams at companies of all sizes (from solo developers to publicly traded enterprises) - **Mission**: “Power a safe and seamless internet through device intelligence.” [fingerprint.com/about-us](https://fingerprint.com/about-us/) - **Vision**: “Provide the most accurate, insightful device intelligence signals to reduce fraudulent transactions, strengthen account security, and enhance user experience.” [fingerprint.com/about-us](https://fingerprint.com/about-us/) ## Products & Services - **[Fingerprint Device Intelligence Platform](https://fingerprint.com/)**: A SaaS API that identifies anonymous visitors with 100+ smart signals, enabling bot detection, payment fraud prevention, and account security. Processes real-time device intelligence events at scale. - **[FingerprintJS (Open Source)](https://fingerprint.com/)**: The original browser fingerprinting library on GitHub (20K+ stars), with 5.5 million monthly downloads. Used by developers to generate a unique visitor identifier. ## Market Standing - **Valuation**: Not publicly disclosed. - **Total Funding**: $77M raised across four rounds (Seed $4M, Series A $8M, Series B $32M, Series C $33M). [fingerprint.com/about-us](https://fingerprint.com/about-us/) - **Key Metric**: 7 billion+ unique browsers and mobile devices identified annually; $1 billion+ in fraud losses prevented in the last 12 months. [fingerprint.com](https://fingerprint.com/) - **Notable Investors**: Craft Ventures (previously invested in Tesla, Facebook, Airbnb), Nexus VP (Postman, Hasura), Uncorrelated Ventures (Redis, Rollbar, Gradle). [fingerprint.com/about-us](https://fingerprint.com/about-us/) - **Trusted by**: 6,000+ companies, including large enterprises and fast-growing startups. [fingerprint.com](https://fingerprint.com/) - **Growth Signals**: ISO 27001 certified (2023), SOC 2 Type II certified (2022), recognized as a Fortune Best Workplace in Chicago (2023 #8, 2024 #4). [fingerprint.com/about-us](https://fingerprint.com/about-us/) | [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7049110) ## Competitive Advantages - **World’s most accurate device identifier** – Continuously refined through a dedicated research team, achieving industry-leading accuracy even when users employ VPNs, incognito mode, or tampered browsers. - **Open-source heritage** – The FingerprintJS library has a massive developer community (20K GitHub stars, 5.5M monthly downloads), creating strong brand recognition and trust. - **Comprehensive signal collection** – 100+ smart attributes (bleeding-edge attributes) provide deep insight into visitor risk without relying on cookies or PII. - **Certifications & compliance** – ISO 27001 and SOC 2 Type II demonstrate a mature security posture, critical for enterprise adoption. ## Strategic Focus - **Expand device intelligence use cases** – Beyond fraud prevention, the platform is used for bot detection, account security, and improving user experience for legitimate visitors. - **Deepen developer-first approach** – Continue investing in APIs, SDKs, and documentation to make integration seamless for developers. - **Global scale** – With a fully remote, globally distributed team, Fingerprint aims to serve customers across all time zones and regions. ## Why Work Here - **100% remote-first** – Asynchronous work, respect for time zones, and the freedom to choose where you work. The team spans 24+ countries. [fingerprint.com/careers](https://fingerprint.com/careers/) - **Strong culture & values** – “Be level 5 helpful,” “Fail. Learn. Grow.,” “No Nonsense,” and “Don’t take yourself too seriously.” 97% of employees say it’s a great place to work (Great Place to Work® certified). [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7049110) - **Perks** – Competitive salary and equity, $600 yearly learning budget, MacBook (yours to keep after 4 years), flexible time off with a minimum vacation target, annual company meetup (e.g., Mexico City 2023). [fingerprint.com/careers](https://fingerprint.com/careers/) - **Impact & growth** – Small, lean team where employees can shape the culture and make a real impact. Open-source contributions encouraged. - **Recognition** – Fortune Best Workplaces in Chicago (2023, 2024), reflecting high employee satisfaction. ## Sources 1. [fingerprint.com](https://fingerprint.com/) 2. [fingerprint.com/about-us](https://fingerprint.com/about-us/) 3. [fingerprint.com/careers](https://fingerprint.com/careers/) 4. [fingerprint.com/careers/jobs](https://fingerprint.com/careers/jobs/) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7049110) ## Other roles at Fingerprint - [Strategic Enterprise Account Executive - US](https://feeny.ai/job/strategic-enterprise-account-executive-us-fingerprint-remote-hecyydtx67jn) - [Senior Infrastructure Engineer](https://feeny.ai/job/senior-infrastructure-engineer-fingerprint-remote-zdg9amjknc7t) - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-fingerprint-remote-2d14qdfamzg4) - [Senior Recruiter](https://feeny.ai/job/senior-recruiter-fingerprint-remote-etfv44g4g14n) - [Senior Data Warehouse Engineer](https://feeny.ai/job/senior-data-warehouse-engineer-fingerprint-remote-g3seg002yxqn) - [Senior Software Engineer, Identification](https://feeny.ai/job/senior-software-engineer-identification-fingerprint-remote-94k618bznwn7) - [Software Architect](https://feeny.ai/job/software-architect-fingerprint-remote-1fjz82xs2cem) - [Solutions Engineer - India](https://feeny.ai/job/solutions-engineer-india-fingerprint-remote-vc3wb33te6sz) - [Backend Engineer, Core APIs](https://feeny.ai/job/backend-engineer-core-apis-fingerprint-remote-1jm9pmd1a7wz) - [Senior Backend Engineer, Core APIs (SRE Focus)](https://feeny.ai/job/senior-backend-engineer-core-apis-sre-focus-fingerprint-remote-2gnsyzc3e3kh)