--- title: 'Staff Site Reliability Engineer at Harvey' canonical: 'https://feeny.ai/job/staff-site-reliability-engineer-harvey-bengaluru-f2t7mvqh75t5' type: 'job' last_seen: '2026-09-07' --- # Staff Site Reliability Engineer at Harvey - **Company:** [Harvey](https://feeny.ai/companies/harvey) - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-03-31 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/harvey/18f569eb-49e9-4766-bb4b-49c2b3243f41/application **Skills:** Site Reliability Engineering, Infrastructure as Code, Pulumi, Terraform, CloudFormation, Observability, Datadog, Sentry, PagerDuty, IncidentIO, Azure, GCP, AWS, Python, Bash, Go, CI/CD, Kubernetes, Containerization, Networking > The Staff Site Reliability Engineer ensures the reliability, scalability, and performance of Harvey's legal AI platform across 50+ global regions. This role involves designing monitoring and infrastructure resources, leading incident management, automating operational workflows, and establishing best practices for s... ## Job description ## WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ## ROLE OVERVIEW As a Staff Software Engineer on the Site Reliability (SRE) team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you. This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees. ## WHAT YOU'LL DO - Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions - Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements - Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention - Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle - Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality - Provide technical mentorship and leadership, promoting best practices and fostering team growth ## WHAT YOU HAVE - 12+ years of experience in Site Reliability Engineering (SRE) or similar roles supporting production environments, with proven ability to mentor and guide technical teams - Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.) - Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.) - Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.) - Strong programming skills (Python, Bash, Go, or similar languages) - Proven track record of diagnosing complex system problems and implementing durable solutions - Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles - Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence ## ADDITIONAL INFORMATION - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role. PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice. ## #LI-AS2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai ## About Harvey ## Company Overview - **One-liner**: Harvey builds domain-specific AI software for legal and professional services, enabling law firms and in-house teams to automate research, contract analysis, due diligence, and complex workflows. - **Entity Type**: Private (backed by leading venture capital firms) - **Headquarters**: San Francisco, California, United States - **Founded**: 2022 - **Founders**: Winston Weinberg (CEO), Gabriel Pereyra (President) ## Core Business - **Primary industry**: AI software for legal and professional services (LegalTech) - **Target customers**: B2B – large law firms (AmLaw 100), in-house legal teams at Fortune 500 enterprises, mid-sized firms, and professional service networks across 60+ countries. - **Mission or purpose statement**: To enable legal and professional services teams to focus on high-value work by providing a secure, expert AI platform that handles research, drafting, and complex workflows. ## Products & Services - **Harvey Assistant**: Ask questions, analyze documents, and draft faster with domain-specific AI (SaaS). - **Harvey Vault**: Securely store, organize, and bulk-analyze legal documents (SaaS). - **Harvey Knowledge**: Research complex legal, regulatory, and tax questions across domains (SaaS). - **Harvey Agents**: Purpose-built agents that execute complex legal work end-to-end (SaaS). - **Harvey Contract Intelligence**: Surface insights, strengthen negotiations, and accelerate reviews (SaaS). - **Harvey Command Center**: Analytics, benchmarking, and agentic insights for leading AI transformation (SaaS). - **Harvey Mobile**: Mobile access to stay productive from anywhere (SaaS). - **Harvey Shared Spaces**: Collaborate with legal teams across organizations in secure shared workspaces (SaaS). - **Harvey Ecosystem**: Integration with existing tools to ground answers in trusted sources (API/platform). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (company is private). - **Key Metric**: Annual Recurring Revenue (ARR) – reported in press but exact figure not disclosed; strong growth implied by 1,500+ customers and rapid hiring. - **Notable Investors/Partners**: Sequoia, Kleiner Perkins, GV (Google Ventures), OpenAI Startup Fund, Coatue, Andreessen Horowitz, EQT. - **Growth Signals**: - Named Time100 Most Influential Companies (2025). - LinkedIn Top 50 Startup of 2025. - CNBC Disruptor 50 List. - 1,500+ customers across 60+ countries, including AmLaw 100 firms. - Headcount: ~300 employees (as of mid-2025), with aggressive hiring (254 active job postings). - Office expansion: San Francisco, New York City, London. ## Competitive Advantages - **Domain specialization**: AI models trained specifically for legal and professional services, not generic LLMs. - **Enterprise security**: SOC 2 Type II, ISO 27001/27701/42001, GDPR, CCPA compliance – meeting law firm security requirements. - **Deep investor backing**: World-class VC network provides strategic guidance and access. - **Strong product‑market fit**: Rapid adoption by top-tier law firms and in-house teams, with high switching costs due to embedded workflows. - **First‑mover in agentic legal AI**: Purpose‑built agents execute end‑to‑end tasks, differentiating from simple document Q&A tools. ## Strategic Focus - **Customization, collaboration, and simplicity**: Helping teams embed expertise into Harvey, collaborate across firms, and reduce complexity via agentic workflows. - **Expansion beyond legal**: Long‑term ambition to transform professional services broadly (consulting, accounting, etc.). - **Product innovation**: Continued investment in agentic AI, mobile access, and ecosystem integrations. - **Global growth**: Scaling sales and engineering teams in existing hubs and expanding into new markets. ## Why Work Here - **Culture**: Fast‑paced, collaborative, ambitious. Values include **Decisiveness** (“take the square root of the weather” – avoid overanalysis), **Simplicity**, and **Job’s Not Finished** (continuous improvement). - **Work environment**: Hybrid – 3+ days per week in office for roles based in San Francisco, New York City, or London. Some fully remote positions available (clearly marked). - **Benefits**: Comprehensive health/dental/vision insurance, 401(k) match, paid parental leave (immediately eligible), annual professional development stipend, in‑office daily lunch, and more. - **Growth opportunities**: Rapidly scaling (~300 employees, 254 open roles) provides internal mobility and ownership of impactful projects. - **Engineering culture**: Strong blend of AI research (DeepMind background) and legal domain expertise. CTO Siva Gurumurthy recently joined. Emphasis on building secure, enterprise‑grade products. ## Sources 1. [harvey.ai](https://www.harvey.ai/) 2. [harvey.ai/company](https://www.harvey.ai/company) 3. [harvey.ai/blog/landing-a-job-at-harvey](https://www.harvey.ai/blog/landing-a-job-at-harvey) 4. [linkedin.com/company/harvey-ai](https://www.linkedin.com/company/harvey-ai) 5. [jobs.ashbyhq.com/harvey](https://jobs.ashbyhq.com/harvey) ## Other roles at Harvey - [Staff Software Engineer, Model Infrastructure](https://feeny.ai/job/staff-software-engineer-model-infrastructure-harvey-san-francisco-8a16y83nftsj) — San Francisco, CA - [Senior Software Engineer, Model Infrastructure](https://feeny.ai/job/senior-software-engineer-model-infrastructure-harvey-san-francisco-6tywmebr0r9h) — San Francisco, CA - [Head of Mid-Market Sales](https://feeny.ai/job/head-of-mid-market-sales-harvey-london-n918xg1r4jgb) — London, United Kingdom - [Customer Experience Manager, US](https://feeny.ai/job/customer-experience-manager-us-harvey-san-francisco-2dw5w8905rz6) — San Francisco, CA - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-san-francisco-qm17099y4cjc) — San Francisco, CA - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-chicago-h0b3a2pdz2zp) — Chicago, IL - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-dallas-a2hzwnh0vb51) — Dallas, TX - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-remote-cezdb49eyhv5) - [Transformation Associate](https://feeny.ai/job/transformation-associate-harvey-new-york-78kzq8sv2gvp) — New York, NY - [Content Marketing Manager](https://feeny.ai/job/content-marketing-manager-harvey-san-francisco-zsjew4mcankn) — San Francisco, CA