---
title: 'Staff Software Engineer, AI & Platform at Arketa'
canonical: 'https://feeny.ai/job/staff-software-engineer-ai-platform-arketa-new-york-cm0r46e624hk'
type: 'job'
last_seen: '2026-09-09'
---

# Staff Software Engineer, AI & Platform at Arketa

- **Company:** Arketa
- **Location:** New York, NY
- **Compensation:** $180k–$240k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/arketa/a49dac34-4190-47d8-b6eb-e62750f4dd88

## Job description

## ABOUT ARKETA

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses, whether online, in-person, or both.

With Arketa, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint. We've raised $15M in Series A funding and are growing quickly. It's a unique moment to join us. We're building a category-defining company in a fast-moving space, and we're looking for a leader who is excited to help shape what world-class partner support looks like in the wellness category.

## ABOUT THE ROLE

We're hiring a Staff Software Engineer to build AI products our customers can feel, and to make the team around you faster while you do it.

Your first big surface is a customer-facing AI product that takes meaningful operational work off a studio owner's plate and helps them grow. Alongside that, you'll help modernize core parts of our architecture, and build the agentic loops, CI, and observability that let a small team ship at a fast pace.

This is a product engineering role first. Internal tooling and developer experience are how you multiply the team, not the destination. Our customers are small business owners whose livelihoods depend on what you ship, so the feedback loop is short and the stakes are real.

This is a permanent individual contributor role. There is no management track, by design.

This role is hybrid 3x a week to our NYC office in NoHo.

## ABOUT THE TEAM:

You'll join a small, senior, fully distributed engineering team. We operate with high autonomy and very little process: a customer asks for something Monday, it's built Tuesday, shipped Wednesday, and we're reading their feedback by Friday. You can form a hypothesis, ship a small experiment, measure it, and iterate without waiting for permission.

We're an outlier in our industry in how aggressively we use AI tooling, and this role sets the pattern for everyone else. You'll partner directly with our engineering leaders on technical direction, and you'll mentor mid and junior engineers who will look to you for how the work gets done.

We've grown roughly over the past two years and we're financially disciplined, maintaining lots of runway. That means you get startup speed without startup precarity.

## WHAT YOU'LL DO:

- Build AI products that let studio operators automate their operations so they can focus on the parts of their business they're most passionate about
- Build agentic loops that improve the product, our codebase, our internal systems, and our ability to deliver for customers
- Position us to get the most out of AI models as they continue to improve
- Simplify our infrastructure and operations to make both our human and agent engineers faster
- Improve our operational rigor and automated safety nets: detecting, alerting on, and responding to issues in production
- Work across the stack (TypeScript, Node, NestJS, React, Postgres) to ship features and improvements daily
- Mentor mid and junior engineers, and partner with engineering leadership to establish patterns the whole team adopts
- Be accountable not just for your own output, but for how you help the team deliver more

## WHAT SUCCESS LOOKS LIKE

We believe in setting our team up to thrive.

First 30 days

- Ship to production in your first week and keep shipping
- Build working context on our stack, the migrations in flight, and where our biggest reliability gaps are
- Land one self-contained win that makes the team measurably faster

First 90 days

- You've altered the way our engineers work, in a positive way, and introduced AI-powered capability the team didn't have before
- A meaningful piece of customer-facing AI functionality is in front of real studios

First 6 months

- You're seen as a model staff engineer here, and other engineers name you as a source they learn from
- The patterns, safety nets, and tooling you've built are load-bearing for how the team ships

## WHAT WE'RE LOOKING FOR:

- 8+ years of software engineering experience in most cases, though we care more about evidence than years
- Full-stack contributor. Deep expertise somewhere is great, but everyone here contributes across the stack. If you only want to work in one layer, this isn't the role
- A JavaScript and TypeScript background. You can come from an adjacent ecosystem, but you should be fluent and happy in JS/TS
- AI-native. You actively use AI tooling in your daily work and you build agentic workflows, evals, and automation into how your team operates. Not just coding assistants
- Scope of impact beyond a single team. You've influenced how engineering works at an org of roughly 20+ engineers, not just shipped well within your own squad
- A track record of leading successful migrations
- Experience designing systems for reliability: observability, alerting, incident response
- A history of influencing beyond your own work, including setting technical direction, establishing patterns others adopt, and raising the bar through code review, pairing, and mentorship
- Strong product judgment: you can take an ambiguous customer problem, scope it pragmatically, and ship in small increments
- Comfort operating with high autonomy and low process, creating the right amount of structure rather than waiting for it

## BONUS:

- You care about wellness and fitness personally
- You've built for entrepreneurs or small business owners before, or perhaps you’ve been one yourself
- You’ve spent time both within a larger, established engineering org and within a high-growth startup

## YOU SHOULD APPLY IF

- You want to build for small business owners and care about how your work shows up in their day to day
- You want to stay hands-on at the staff level and go deeper as an IC, not move into management
- You are drawn to the mission of making wellness more accessible

## YOU MAY NOT WANT TO APPLY IF

- You're looking for a path into people management in the next 12 to 18 months. This role is IC by design
- You want to work in one layer of the stack only
- You'd want to move us onto a different language or ecosystem
- You see AI tooling as a nice-to-have rather than a core part of how you work
- You want clearly scoped tickets, a defined roadmap, and a design doc before code
- You want a slower pace or a more established later-stage environment

What We Offer:

- In-office lunch and snacks
- Ownership and Opportunity for Advancement
- Competitive Salary and Stock Options
- Unlimited PTO: our policy is designed to give you the flexibility to rest, recharge, and take care of personal needs — while staying aligned with your team and responsibilities.
- Medical, dental and vision health insurance
- Fitness Class Reimbursement: we’re committed to supporting both employee wellness and our industry relationships. As an Arketa employee we see movement as opportunity.
- Parental Leave Policy

For this role, the estimated annual base salary is up to $180,000- $240,000, depending on experience and qualifications. In addition to base pay, we offer equity. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process.

## About Arketa

## Company Overview
- **One-liner**: Arketa provides an all-in-one booking, marketing, and business management platform specifically built for modern fitness and wellness studios.
- **Entity Type**: Private (Series A; $15M round raised June 2025)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Rachel Lea Fishman (CEO) and Josh Archer (CTO)

## Core Business
- **Primary industry**: Wellness and Fitness Services / SaaS for fitness businesses
- **Target customers**: B2B – Individual fitness instructors, single-location studios, and multi-location wellness businesses (SMB segment)
- **Mission or purpose statement**: Build the operating system for modern wellness businesses – products that help studio owners grow community, increase revenue, and deliver world-class client experiences. “Software should do more—be more intelligent, more intuitive, and truly support the people using it.” [arketa.com/careers](https://www.arketa.com/careers)

## Products & Services
- **Booking & Scheduling (SaaS)** – Customizable scheduling widgets, branded checkout, automated class management, and waitlist handling. Clients never leave the studio’s website. [arketa.com](https://www.arketa.com/)
- **Marketing Automations (SaaS)** – High-converting forms, automated email/SMS sequences (e.g., late cancel/no-show workflows), Google reviews and direct booking integration, referral and “Book a Friend” features. [arketa.com](https://www.arketa.com/)
- **Payments (Integrated)** – Credit/debit processing via Stripe, contactless checkout (Apple Pay, Google Pay), automated billing with dispute resolution. [arketa.com](https://www.arketa.com/)
- **Client Management & Communication (SaaS)** – 1-to-1 texting from dashboard, customer profiles, class entry in seconds, and automated workflows for cancellations and unpaid reservations. [arketa.com](https://www.arketa.com/)
- **On-Demand Content (SaaS)** – Video library, courses, and retreat management to add new revenue streams. [arketa.com](https://www.arketa.com/)
- **Branded Website & App (SaaS)** – Full white-label website and mobile app that match the studio’s brand, keeping customers inside the studio’s ecosystem. [arketa.com](https://www.arketa.com/)
- **Reporting & Analytics (SaaS)** – Intuitive reporting dashboard to reveal trends in revenue and memberships, uncover risks, and track key metrics. [arketa.com](https://www.arketa.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding – **$22.7M** (including $125k Y Combinator seed in 2020, $7.6M seed in Dec 2022, and $15M Series A announced June 2025) [linkedin.com](https://www.linkedin.com/company/arketa)
- **Notable Investors/Partners**: **Inspired Capital** (led Series A), **Y Combinator** (seed), and other unnamed investors. Payment partner: Stripe. [linkedin.com](https://www.linkedin.com/company/arketa)
- **Growth Signals**: 
  - **Headcount**: 85 employees (+88.1% year-over-year) [linkedin.com](https://www.linkedin.com/company/arketa)
  - **Trusted by 1,000+ businesses** (as of website claim) [arketa.com](https://www.arketa.com/)
  - **Monthly web traffic**: 267,787 visits (+122.9% monthly growth), global rank #147,939, top country USA at 80% [linkedin.com](https://www.linkedin.com/company/arketa)
  - **LinkedIn followers**: 8,968 (+60.6% yearly) [linkedin.com](https://www.linkedin.com/company/arketa)
  - **CEO nominated** for Athletech News Power Players 2025 as an Executive to Watch. [linkedin.com](https://www.linkedin.com/company/arketa)

## Competitive Advantages
- **Niche expertise**: Built by fitness professionals (“the platform they wish they had”) rather than generic booking software [arketa.com/about-us](https://www.arketa.com/about-us)
- **Smart automations**: Deep workflow automation for late cancels, no-shows, referrals, and marketing – reduces manual tasks for studio owners [arketa.com](https://www.arketa.com/)
- **Superior customer support**: Industry-best response times, live chat available on weekends (busiest studio times), also email and Zoom [arketa.com](https://www.arketa.com/)
- **Full-stack white-label**: Branded website and app keep the customer experience on the studio’s own domain, reducing churn risk vs. generic marketplace platforms like ClassPass [arketa.com](https://www.arketa.com/)
- **Integrated payments and analytics**: All-in-one platform eliminates need for multiple disconnected tools (lower cost, easier management) [arketa.com](https://www.arketa.com/)

## Strategic Focus
- Continued product expansion, especially **on-demand content, retreats, and video library** to help studios diversify revenue streams [arketa.com](https://www.arketa.com/)
- **Scaling go-to-market** internationally – currently operating in 6 countries (UK, Mexico, Canada, Australia, Philippines) [linkedin.com](https://www.linkedin.com/company/arketa)
- **Hiring aggressively** across sales, customer care, marketing, and engineering – 10 active job postings as of mid-2025 [linkedin.com](https://www.linkedin.com/company/arketa)
- **Deepening integrations** with tools like Salesforce, HubSpot, Klaviyo, Intercom, and Mindbody to expand ecosystem [linkedin.com](https://www.linkedin.com/company/arketa)

## Why Work Here
- **Mission-driven**: Focus on underserved fitness/wellness industry – “push wellness forward” [arketa.com/careers](https://www.arketa.com/careers)
- **Remote-first culture**: Team distributed across the US, UK, Mexico, Canada, Australia, and Philippines; remote work is supported [linkedin.com](https://www.linkedin.com/company/arketa)
- **Fast-growing team**: 88% headcount growth YoY; opportunity to have high impact in a Series A company [linkedin.com](https://www.linkedin.com/company/arketa)
- **Engineering & product culture**: Invests in modern tech stack (React, Python, TypeScript, MongoDB, Stripe, Twilio, etc.) and “fast-moving, aligned teams with clear focus and high standards” [arketa.com/careers](https://www.arketa.com/careers)
- **Notable perks**: Free trial for customers but for employees – not explicitly stated, but role variety (from VP Marketing to Lead Instructor) suggests growth paths; roles across time zones [linkedin.com](https://www.linkedin.com/company/arketa)

## Sources
1. [arketa.com](https://www.arketa.com/)
2. [arketa.com/careers](https://www.arketa.com/careers)
3. [arketa.com/about-us](https://www.arketa.com/about-us)
4. [linkedin.com/company/arketa](https://www.linkedin.com/company/arketa)

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